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Eternity Hotel

32 Yet Kieu St | Hoan Kiem, Hanoi 10000, Vietnam
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31 Reviews from our TripAdvisor Community

Traveler rating
    15
    14
    2
    0
    0
See reviews for
2
4
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (7)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (10)
All months
Saigon
Top Contributor
57 reviews 57 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival the hotel looks very average. Inside the Manager was very helpful. We had mistakenly only requested a room for one. He made the adjustment, a minor $5.00 charge. We believed the location to be closer to the Opera House. The elevator like many places here is on the small size, but big enough. Our room on the fourth... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed February 7, 2014

This hotel is in a good location of Hanoi, the rooms are very clean with comfortable bedding. Good value for money so I would come back to this hotel the next time I visit Hanoi. Staffs are really helpful if being asked even simple questions. Offering professional services so Highly recommend hotel to stay.

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Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2014

The hotel is located in the central of Hanoi. It is very easy to explore and visit some attractions. Staffs are helpful and friendly. The room was nice and clean. In conclusion, we are very satisfied with the service and the accomodation of the hotel. Highly recommend

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 23, 2014

decemember, my lover and i went to VietNam for works. My friends introduced for me this new hotel and i decided to live here for 3 days. Its staff , facilities, managers were really professional . We felt so comfortable and really satisfied about its sevices . Next times, if i have changes go to HaNoi i will be choose... More 

Was this review helpful? Yes 5
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 18, 2013

At first I was choosing between this hotel and movenpick since they are both close by to the ICE centre. The pictures on the websites and reviews were pretty good, it seemed that even though this hotel is much cheaper, the standard of the rooms are similar so we decided to go with this one. Plus it offered free wifi... More 

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Devon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2013

Very comfortable, very friendly, they are really just so nice here. Beds are very good, the bathrooms good with lots of hot water and handouts. Breakfast simple but good. Food at other times seems to be brought in, but I found it very good. I stayed 3 weeks, working nearby. Its a healthy distance to the tourist area at the... More 

Was this review helpful? Yes 2
Ho Chi Minh City, Vietnam
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 15, 2012

Stayed with a group of colleagues for 3 nights for a conference. Rooms were clean and comfortable. all the standard amenities though they could improve on the bath gel and shampoo - pretty awful fragrance.Complementary breakfast was actually very good as there was both a local Vietnamese and Western selection.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 28, 2012

I have stayed here 2 nights in this hotel with my travel buddy. The location of the hotel was great if you intend to use the train to go other province. If you wana be close to the old quarter which is the central and shopping district, then this hotel might not be a good choice. We took about 20... More 

Was this review helpful? Yes 2
eternityhotel, Manager at Eternity Hotel, responded to this review

Dear Mr YSL Thank you for your great response for Hanoi Eternity Hotel We are located in main CBD of Hanoi, in the French Quarter. Of course, as you said we are very close to the Hanoi Train Station, so if anyone who wish to take a Sapa Train would be benefit a lot. It is really nice that you... More 

Bangkok, Thailand
Top Contributor
769 reviews 769 reviews
124 hotel reviews
459 helpful votes 459 helpful votes
3 of 5 stars Reviewed August 14, 2012

The rooms at this new hotel are outstanding.... bright, clean and nicely furnished. Beds are very comfortable. The location is not the best, being a little too far to comfortably walk to Hoan Kiem Lake, and there are not many restaurant or pub choices in easy walking distance. The complimentary breakfast selections are relatively meager and not great qualtiy relative... More 

Was this review helpful? Yes 2
eternityhotel, Manager at Eternity Hotel, responded to this review

Dear Mr P, B Thank you for giving us your inside look of our hotel's services, we definitively has more things to improve according to your suggestions. I would love to go extra mile to get the best services for all customers. Eternity Hotel location is not far from Hoan Kiem Lake, it is about 5 min by taxi (1.3km)... More 

Nagoya, Japan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2012

Stayed at Eternity Hotel in a ten-day business trip. The staffs are very kind. The room is very clean. Simple free breakfast and smile from the cookers are enough to start a working day. The hotel is located in a very convenient place which cost you reason price for taxi to partner in CBD, also easy to walk to delicious... More 

Was this review helpful? Yes 1
eternityhotel, Manager at Eternity Hotel, responded to this review

Dear Mr Osce0597 Thank you for your precious time and great comments on our hotel, We always try to keep and improve our room quality also service quality to meet all guests expectation. Iam looking forward seeing you for your next visit to Hanoi Long Tran More 

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