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All 492 Hanoi hotels

Hanoi Imperial Hotel

4.0 of 5 Hotel   |   44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
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Hanoi Imperial Hotel
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91%
Ranked #52 of 492 hotels in Hanoi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
ukairpilot Leeds Yorkshire
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321 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds Yorkshire
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is excellent, it's within 3 min walk of the lake in the old quarter. The staff are all very friendly and very helpful with tourist info and maps. The hotel is on 8 floors with the lift only going to the 6 floor, the stairs are pretty steep. Breakfast is taken on the 8 floor,... More

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Mornington
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

As regular visitors to Ha Noi, we now always stay at this hotel. Location is perfect, with a very short walk to the centre and Hoan Kiem Lake. Bed (& the room) was spacious & comfortable. Best of all was the wonderful service provided by the Manager Mr Tony and the excellent staff - thank you Tho, and also Tung,... More

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Armidale, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We had this hotel for 5 nights as part of out tour with a break in between to go to Halong Bay. This is a very good 3-4 star hotel. Rooms were very comfortable with a huge king bed and a nice flat screen TV with a good variety of stations. This hotel is in what was called "Onion Street"... More

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Paris, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Imperial hotel for one night in February, 2014. Located on a quiet side street, the location is excellent. Central location in walking distance to most museums and main attractions. Our room was very large with a huge bed and very big bathroom. Although a little dated in decor, our room was very clean... More

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Sir, Thank you for including Hanoi Imperial Hotel on your journey through Vietnam and for submitting a review about your recent visit. We were elated to learn that your stay was memorable, especially the interactions with staff members, the culinary offerings as well as the overall settings of our hotel. I will let our whole team know that they... More

Hue, Vietnam
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An excellent hotel overall. The location is in a quiet little street in the old quarter, but still very central. The room we had was really nice, and clean. The staff were excellent, spoke English and were very helpful. And the complementary breakfast was great, too. Highly recommend this hotel.

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Madam, Thank you for submitting a review about your recent stay at Hanoi Imperial Hotel. We very much appreciate your observations about our restaurant, serving buffet breakfast, and we will strive harder to pursue perfection. Furthermore, we were happy to learn that you felt well looked after by our friendly staff in the restaurants and at front desk. Once... More

Hanoi, Vietnam
1 review
5 of 5 stars Reviewed 3 weeks ago

This little gem is well hidden in the center of downtown, in a relatively quiet corner of a street full of cafes, restaurants and shops. It is within walking distance of most destinations downtown. The hotel is rated only three stars but it has all the attributes of a four star hotel except for a restaurant. However, the service and... More

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

We appreciate you taking the time to post a review about your stay at our hotel in March 2014 and were delighted to read that a number of staff members were able to render your holiday special and memorable. Your compliments will be passed on to the relevant staff members and we are sure they will be thrilled to hear... More

Perth, Western Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our second stay at this Hotel. We turned up at 10 pm at night needing help as our hotel we had booked (because this hotel was fully booked) had taken our money and reservation and didn't reserve a room!!! The wonderful reception staff helped us find another hotel for the night took us there and we are ever so greatful.... More

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mr. Sam, On behalf of Hanoi Imperial Hotel team, i would like to send our great thanks for taking a moment to share experience after your stay with us. We were so pleasured to host you at our hotel and extremely happy to have the loyal guest like you. I will let our whole team know that they greatly... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We were given a room on the second floor which was small and dark, the window looks at air conditioners, we went to Halong Bay for a few nights and on our return were placed on the third floor where you looked at the back of an old tin house and you could here the people in the house next... More

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San Francisco, California
1 review
5 of 5 stars Reviewed March 10, 2014

This was an amazing find - you are directly next to the lake, shops, food, coffee shops. The hotel was excellent for the price - we booked another more expensive one on our second trip to Hanoi but this hotel FAR surpassed our other hotel even though it was markedly cheaper. They include massage discounts and because we were staying... More

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Sir, It's really our greatest pleasure when you choose Hanoi Imperial Hotel for your Honey moon. We are also extremely happy to see that you had a great experience and had the memorable time at our property. We have no more words but only great appreciation of your evaluation of our services and staff. They will be glad to... More

Iligan, Philippines
Top Contributor
172 reviews 172 reviews
30 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed March 9, 2014

Stayed here for four nights and it is a great place to stay. The hotel is located in a convenient location and within walking distance of many attractions. All of the staff is very helpful and friendly. After our first breakfast, one staff came with a notebook full of tourist information and was very helpful in giving us some direction.... More

Was this review helpful? Yes 1

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Additional Information about Hanoi Imperial Hotel

Address: 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hanoi Imperial Hotel 4*
Official Description (provided by the hotel):
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. ... more   less 
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