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Hanoi Imperial Hotel

44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
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1 room 1 guest
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Hanoi Imperial Hotel
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455 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (455)
  • Mar-May only
    (137)
  • Jun-Aug only
    (99)
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    (93)
  • Dec-Feb only
    (126)
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Hong Kong Region, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Booked Hanoi Imperial Hotel for a short vacation with my daughter and stayed there from August 21-25....instead of having a warm and exciting arrival to the hotel, we found ourselves having to move between rows of motorcycles that were so closely parked next to each other , on top of that, a few chickens running around and most of all,... More 

Was this review helpful? Yes
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at this hotel at the very beginning of our two week Vietnam trip. Transfer & check-in I organised the airport transfer through the hotel (we had free one way trip as we stayed the minimum three nights). The driver was ready waiting on our arrival and took us straight to the hotel. The welcome was... More 

Was this review helpful? Yes
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Claire S, Thank you for staying in the Hanoi Imperial Hotel. We are delighted to hear on your relaxing stay with us. It is also great to hear that you enjoyed the hotel services and amenities. The staffs of the hotel are motivated in delivering top quality service so as to give guest a pleasant and memorable experience. In... More 

Oakland, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, but in a quiet alley away from traffic and noise. This was my first rip to Southeast Asia, but I will say of the four places we stayed, this staff spoke the best English and cooked the best eggs at the breakfast bar. Based on my limited experience on the trip, those are accurate measures of experience with... More 

Was this review helpful? Yes 1
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Mr. Skwake55, Warmest greeting from Hanoi Imperial Hotel. Glad you enjoyed our central location to explore the city and your recommendation for our services. We hear often how it is convenient for our guests to access famous landmarks and local lifestyle. Also, thank you for the great comments on our staff; it truly encourages the team to strive every... More 

Indore
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

A very quick stay at Hanoi Imperial at the heart of the loveliness of Hanoi. Very short distance from the absolutely resplendent Hoan Kiem lake & the water puppet theatre and a small hand-cart ride away from a lot of other highlights of Hanoi such as the Temple of Literature (nice walk & a temple visit), the Hanoi Hilton (the... More 

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LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear SuruchiB, We are so honored that you chose our hotel out of numerous options in the nearby. Especially, it is great to hear that our services, facilities and location met your expectation Continuously, we will improve in order to offer an even better accommodation experience. We are looking forward for your next staying in near future. Warm regards, More 

Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 1 week ago

Was a happy time here. A breakfast is really amazing one at a 3 star hotel because of bunch of hot dishes, salads, soup, fruits, yogurt.... Staffs are professional and friendly. Everything is really clean and delicious. I stayed at a deluxe room with my senior co worker on 3 days 2 nights and she said to me that she... More 

Was this review helpful? Yes
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Mai H, Thank you for taking the time to share your review of the Hanoi Imperial Hotel. I am so pleased to know that we met your service expectations and you enjoyed your stay with us. Our goal each day is to provide memorable experiences to each of our guests and it is so rewarding to know that those... More 

Adelaide, Australia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with a large group of fiends and we all enjoyed the experience. Hotel is small, down a laneway but really handy to everything and literally 3 minutes walking to Hoa Kim Lake and banking facilities.Walking to and from shops was also easy and none of us got lost! Our room (twin share) was spacious and beds were comfortable, although... More 

Was this review helpful? Yes
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Laurice B, Thank you for choosing to stay at the Hanoi Imperial Hotel. We are happy to hear on your pleasant stay with us. It is also great to hear you enjoyed your room and the surroundings of the hotel. The staffs are passionate in serving the guests and will go all out to ensure top quality service. We... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Spaces room suitable for 3 adults. Good location with easy accessing to old quarters, tourist attractions and short walk to French quarter. Friendly staff. Only disappointment is limited breakfast food selection. Highly recommend for travelers.

Was this review helpful? Yes
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Sir/Madame, Warmest greeting from Hanoi Imperial Hotel, Thank you so much for taking your valuable time to share your feedback on this site. we are very much happy and appreciate with your kind support. We would like to take this chance to express our grateful thanks to your stay with us. We are looking forward to welcome you again... More 

Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

I chose this hotel because of transfer service between the hotel and the airport, and close to the old city. The service was more then I expected. First of all, their response for my advanced request was really quickly, both transfers and optional tour. Therefore, we were going to travel to Vietnam without anxiety. Second, my flight to Hanoi was... More 

Was this review helpful? Yes 1
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Saori T, Thank you for sharing such a wonderful review of your recent stay at the Hanoi Imperial Hotel. I am so pleased that your stay was wonderful from start to finish and you experienced warm, friendly service from our staff! With over 40 rooms in the hotel, our staff work tirelessly to keep the property in perfect order... More 

Melbourne, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 15, 2015

We travelled with family (6 adults, 3 children under 4) at the end of June in peak heat! The hotel is in the heart of the old town and walking distance to the lake, restaurants, markets and shopping areas. The rooms are a little old but still very clean and comfortable. Our only concern was the cot supplied for our... More 

Was this review helpful? Yes
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Courtz_84, I am so pleased to know that you enjoyed your recent stays with us! It was so kind of you to provide such a detailed review and compliment our team on so many levels. However, I am disappointed to hear of your experience with our Restaurant and Spa. The feedback you provide is important as we continue to... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed July 11, 2015

Good location, very clean rooms, good service and very helpful staff.. breakfast is great as well. Staff helped us plan day tour to Halong bay and other alternatives in case of weather changes. I think it's very helpful and convenient. Recommend this hotel for friends.

Was this review helpful? Yes
LeeNguyen91, Tổng giám đốc at Hanoi Imperial Hotel, responded to this review

Dear Myatstekubo, Thank you for taking the time to write about your stay at Hanoi Imperial Hotel and for your feedbacks. I am happy that you enjoyed the hotel's superb location, nice rooms, helpful staff and Halong Bay tour. I am delighted that you enjoyed your stay, our product and services and that we were able to celebrate your trip... More 

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