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All 494 Hanoi hotels

Hanoi Imperial Hotel

4.0 of 5 Hotel   |   44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
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91%
Ranked #109 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed 4 days ago
TJD1969 Wellington, New Zealand
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351 people have reviewed this hotel

Traveler rating
    180
    136
    30
    4
    1
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66
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Wellington, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Fantastic location in the heart of the old town. The rooms were comfortable and clean and the service was also very good. We also got outstanding mango smoothies on arrival !! It worked really well for our family.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel located perfectly in Hanoi city. Service beyond expectation. We had 2 stop overs in Hanoi where we did not stay at the hotel, yet hotel took care of our luggage whilst we were killing time in Hanoi waiting for next transit.

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Wherever the cheap fares take me
Top Contributor
74 reviews 74 reviews
46 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights over 2 separate stays during a recent trip. We got an excellent price online and considering the reviews, we decided to stay here. Also, our reservation included a free 60 minute massage for each stay and breakfast every day, so it was a great value. The hotel is right in the middle of the... More

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Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Imperial Hotel is very well located in the Old Quarter. The hotel is very clean and great value for money, couldn't fault the rooms or the food and the staff were all very helpful and friendly. I would recommend the Imperial to anyone visiting Hanoi

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Toowoomba, Australia
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved our 5 day stay here. We were unsure of whether we liked Hanoi when we got there but this Hotel made life a lot simpler. Set near the Hoan Kiem Lake on the edge of the Old Quarter, you are in the heart of the market area of Hanoi. With all amenities close by, great restaurant across the... More

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Gary K Thank you very much for all good things you shared about our hotel services. We are very pleasured to provide the first Class service to our guest who would like to stay in a small hotel with good location, clean and comfortable room, friendly and helpful staff to discover our lovely city. With us the best reward... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very comfortable room + very friendly and helpful staff + centralized but quiet location = excellent Very comfortable room + very friendly and helpful staff + centralized but quiet location = excellent

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Klaus S, Warm greetings and great thanks from Hanoi Imperial Hotel. Thank you for your kindness in sharing your comments about your recent stay at Hanoi Imperial Hotel . It is such a great pleasure for us to achieve your satisfaction about our facilities, location and staff perform. While we strive hard to exceed the expectations of our guests... More

Melbourne, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hanoi Imperial was our first stop on our first trip to Vietnam.We selected it from hotels.com website purely on recommendations by others, and we were certainly not disappointed. Our room on the 5th floor was well-appointed, everything worked well. Guests are given a complimentary fruit bowl of seasonal fruits which is replaced regularly. Staff were very cordial and helpful, like... More

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Bebop63, Warmest greeting from Hanoi Imperial Hotel, As the leading man of the Team. I would like to send my sincere thanks for your trust to choose us as your first stop of comfort. I am more delighted to hear you found Hanoi Imperial Hotel through reading recommendations by others guest especially made your staying enjoyable. We are sure... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2014

The suite I had is great because of the windows. The norm is a window opening into the air well. The location is great for exploring the old quarter and the hoem kiem lake and areas around it. It was also easy to find and because of the narrower street, it is a lot queiter.

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear valued guest, Thank you very much for spending time to write feedback on tripadvisor for us. As you see, with our advantages of location, staff and our facilities we strongly believe that we should be suitable place for everyone want to have deep discovering Hanoi Old quarter. We are proud to be “home away home” for tourist while they... More

Chennai (Madras), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 12, 2014

Small and compact hotel nearer to the lake, not on the main street. Staff are very helpful and cheerful to assist. Easy to visit the shopping places and local food restaurant. Imperial hotel rooms are neat but small. Little area to move around. Good breakfast - mixture of local food and western items. Only disadvantage is to reach the breakfast... More

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LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mr. Chinnakkani, Warmest greeting from Hanoi Imperial Hotel, Firstly, in representation of our hotel team, I would like to send you thankful words for your stay at our hotel. We also thank you for your kindness in sharing your comments about your recent stay with us. You see, convenient location is very important for guest’s travelling demands. As pointed... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 9, 2014

This was listed as a 4 star hotel but the condition of the room was 3 star at best. The décor in the room and bathroom was old and tired - in my opinion it needs renovation to advertise as a 4 star. There was a big gap under the bedroom door and we were awoken several times by noise... More

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Additional Information about Hanoi Imperial Hotel

Address: 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hanoi Imperial Hotel 4*
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Wheelchair access Airport Transportation
Hotel Style
#18 Luxury Hotel in Hanoi #24 Spa Hotel in Hanoi #36 Family Hotel in Hanoi #47 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. ... more   less 
Number of rooms
40

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