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Hanoi Imperial Hotel

4.0 of 5 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Best prices for: 1 room 1 guest
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Hanoi Imperial Hotel
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Hanoi Imperial Hotel
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405 reviews from our community

Traveler rating
    211
    153
    33
    6
    2
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80
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
  • All months
    (405)
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    (106)
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    (80)
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    (93)
  • Dec-Feb only
    (126)
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Montreal, Canada
Top Contributor
109 reviews 109 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars NEW via mobile

Very friendly & helpful staff. Very flexible. Great Vietnamese breakfasts (which I miss very much now that I am In a hotel in Sapa which serves primarily western food, which is not what I came to Vietnam for!). Excellent location. Not only are they in the middle of he old city & all the action, but also just a 5... More 

Was this review helpful? Yes
Taverham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights. Then they kept our bags for two nights whilst we went on a Halong bay three day cruise then stayed again for one final night before moving on. We always each carry a credit card in case the worst happens. We though we packed my wife's in our cases we left but due to a... More 

Was this review helpful? Yes 1
New South Wales, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family with 2 young kids stayed a week at this hotel for my wife's 38 and had a wonderful time. We stayed in a family room was amazing. The staff are fantastic, helpful and very professional. Imperial Hanoi hotel really deserves its high score. We would love to stay there if we could. I travel a lot with my... More 

Was this review helpful? Yes 3
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear WardAhed, As a leading man of Hanoi Imperial Hotel, I’m very proud to see how our staff took their efforts with you and your family enjoyable trip. It is always a pleasure for us to receive positive feedback like yours. We also would like to take this chance to express our grateful thanks for your trust to choose our... More 

New South Wales, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been travelling for over 10 years and the Hanoi Imperial staff made this the most enjoyable experience of this time. Staring from the initial greeting right through until the final farewell. All staff were quite exceptional in their attention to detail and their appartent desire to ensure that they did everything they could to ensure our complete satisfaction... More 

Was this review helpful? Yes 3
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Pietro 139, First of all, we would love to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us. We were elated to learn that your stay was memorable, especially the interactions with staff members, the culinary offerings as well as the overall settings of our hotel. Your excellent comment... More 

Bavaria, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was a breeze from check in. I don't believe there are rooms available so ther arranged me to check in at 5 am without any charge. Room was spacious and clea. The view was simply amazing. We have a buffet breakfast everyday with a lot of local fruit. One more special things, we have a delicious egg omelet from... More 

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear JadeMill, Warm greeting from Hanoi Imperial hotel, Its our pleasured to host you at our hotel and delighted to know you evaluated our hotel at high rank. We acknowledge that small details go vital especially in hospitality, so all staff of our hotel was concerned of the best convenience for you and what we should do to make your... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a very enjoyable stay at this hotel. All the staff is very welcoming & very helpful. Stayed in a deluxe room, very clean and spacious room, great to have the fresh fruit and coffee daily. Buffet breakfast was excellent with varying dishes. I would highly recommend this hotel and will stay here again next time I visit Hanoi.

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Warm greetings from Hanoi Imperial. On behalf of our Team, I would like to express our pleasure to host you at our hotel and our sincere thanks for taking a moment to share your experience after your stay with us. It is such an incredible feeling to achieve your beautiful compliments. Especially, we are absolutely happy to have your statement... More 

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Came as group of seven on a package 4days 3 nights with one night at Halong Bay. Was met at the reception with a warm welcome drink which was so refreshing. Staffs that greet us were very friendly and efficient. Rooms were large and clean with good amenties. Breakfast was good with plenty of fruits and vegetables. Location very good,... More 

Was this review helpful? Yes
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear valuable guest, On behalf of Hanoi Imperial Hotel, I would like to send our gratefulness for your trust to choose our hotel and your genuine review. We are so thrilled to hear you took advantage of our central location, satisfied with thoughtful staff, enjoyed delicious breakfast...and that overall you had a fantastic experience. We will continue to strive to... More 

Burleigh Heads, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Imperial Hotel for a total of 10 nights. This ideally located hotel is great for the shopper, the people who enjoy eating out at some fine restaurants, easy accessable to all the tourist sights. My husband and myself found we able to walk to most of the items we chose, on occassions we did use the... More 

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Mrs. Melinda E, It was our honour to welcome and assist you during the stay at Hanoi Imperial Hotel. We cannot say enough to describe the pleasure we have when being nicely supported by you for not only staying with us recently, but also give us such great compliments. Our staff would be very delightful to get your kind... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Let me be as objective as possible. So, my family booked a tour package with Garden Bay Cruise and part of the package is a 1 night stay in Hanoi Imperial Hotel. Upon arrival at the hotel, we were unable to do the check in because our details were not reflected on their system. Showed the hotel staffs our confirmation... More 

Was this review helpful? Yes 1
LeeNguyen91, Manager at Hanoi Imperial Hotel, responded to this review

Dear Kevinteo1988, Warmest greeting from Hanoi Imperial Hotel, First of all, on behalf of the entire hotel team, I would like to send you our sincere thanks for your choice of our hotel and express our truthful apology for all the problems you had. We are regretful for all the faults as it is not what we aim to deliver... More 

Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 29, 2015

Great hotel! staff very well and polite. The shopping malls very near through our stayed in 24 Dec for 4 days. The first glimpse is all near by the street foods. It is affordable and delicious Hanoi Street food. The location is superb, having many restaurant. Room was big and spacious with comfortable bed. The room very good would love... More 

Was this review helpful? Yes 4
LeeNguyen91, Manager at Hanoi Imperial Hotel, responded to this review

Dear AfonsoD38, It's really our greatest pleasure when you choose Hanoi Imperial Hotel for your Christmas time. We are also extremely happy to see that you had a great experience and found out the hotel location, staff manners to your liking. With your good experience this time, we hopefully look forward to your next stay at our hotel. We are... More 

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Additional Information about Hanoi Imperial Hotel

Address: 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hanoi Imperial Hotel 4*
Number of rooms: 40
Reservation Options:
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Hotel Style:
#21 Luxury Hotel in Hanoi
#28 Spa Hotel in Hanoi
#41 Family Hotel in Hanoi
#43 Romantic Hotel in Hanoi

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