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Hanoi Imperial Hotel

4.0 of 5 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Best prices for: 1 room 1 guest
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Hanoi Imperial Hotel
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Hanoi Imperial Hotel
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395 reviews from our community

Traveler rating
    205
    150
    33
    5
    2
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78
163
31
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • Dutch first
  • English first
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Florida
2 reviews
5 of 5 stars Reviewed today NEW

Great hotel! staff very well and polite. The shopping malls very near through our stayed in 24 Dec for 4 days. The first glimpse is all near by the street foods. It is affordable and delicious Hanoi Street food. The location is superb, having many restaurant. Room was big and spacious with comfortable bed. The room very good would love... More 

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Tokyo, Japan
1 review
5 of 5 stars Reviewed today NEW

We had a wonderful stay at Hanoi Imperial Hotel. The staff were friendly and helpful. We really liked our room on the six floor. We have booked the deluxe room but have free upgrade to Imperial Room it was spacious and complete with bathroom amenities like toothbrush, toothpaste and bathing essentials. The bed was very comfortable with my nice dream.... More 

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New South Wales, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

It was awesome. Massage central is inside the hotel for us to recuperate after one whole day of walking and shopping. The staffs are great and helpful. They are willing to help whenever there is help needed. What impress us the most is the staff's English as we can hold fluent conversations. With my experience, I have always said that... More 

Was this review helpful? Yes 1
Tokyo, Japan
1 review
5 of 5 stars Reviewed yesterday NEW

This is my third stay at Hanoi Imperial and like all the other before me. I picked Hanoi Imperial for its competitive pricing and awesome location. However, the impeccable service that the hotel staff ( from the concierge to the bell man ) provided will never cease to amaze me - everyone was genuinely friendly and helpful! We did not... More 

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Paris, France
1 review
5 of 5 stars Reviewed 2 days ago NEW

We always stay at Hanoi Imperial Hotel as the location works well for us, great shopping. At the lobby, they have helped us plan our trip and we can print our itinerary without any charge. The staffs are excellent and helpful. The breakfast is well worth paying extra, the choice is varied and you can have as much as you... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

I wish that I had discovered it earlier. We were in and out of Hanoi Imperial hotel a couple times during our trip and happened to find this on the last two nights. I will check Hanoi Imperial first from now. This location is a 5 minutes walk to Hoan Kiem Lake, perfect Halong Bay organizes and delicious breakfast. One... More 

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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this as our last nights stay in Hanoi before traveling back to the UK via Bangkok. Whilst the photos are technically representative of the hotel, there are a number of issues that bely the 4 stars they say they are (having stayed at the actual 5 star Lotte hotel for the previous 2 nights, there is a vast... More 

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Santa Barbara, California
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just returned from a trip to Hanoi and were so pleased with the Hanoi Imperial Hotel. Just outside the old quarter and right next to the Lake, it's tranquil while being a block away from the action. We got to know everyone from the reception folks to the people in the dining room on a first name basis -... More 

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Pittsburgh
Top Contributor
79 reviews 79 reviews
42 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived in Vietnam and were taken to the hotel.the staff was waiting for us with a cooling banana smoothie and water and fruit. The rooms were nice, but a bit dated. That is easily overlooked because the location and staff are wonderful. Even just walking around the neighborhood is fun. We had an unexpected extra night stay in Hanoi... More 

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Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The old quarter is frenetic, so it was nice to escape to the Imperial, which was located on a quiet street. We had a twin room, which was large, light, clean and very comfortable. The staff could not have been nicer or more helpful - they made us feel so welcome. The Imperial offers airport transfers, which we used when... More 

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear PippaNZ, First of all, we would love to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us on this site. We are so thrilled to hear you took advantage of our central location, satisfied with thoughtful staff...and that overall you had a fantastic experience. Please do let us know... More 

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Additional Information about Hanoi Imperial Hotel

Address: 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hanoi Imperial Hotel 4*
Number of rooms: 40
Reservation Options:
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Hotel Style:
#21 Luxury Hotel in Hanoi
#30 Spa Hotel in Hanoi
#39 Family Hotel in Hanoi
#47 Romantic Hotel in Hanoi

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