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Hanoi Imperial Hotel

4.0 of 5 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
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Hanoi Imperial Hotel
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Hanoi Imperial Hotel
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377 reviews from our community

Traveler rating
    194
    144
    33
    4
    2
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72
158
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (377)
  • Mar-May only
    (104)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (93)
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    (100)
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This small hotel (50 rooms) is well located in the heart of the old quarter and within easy walking distance of all the old quarter shops restaurants and attractions. I stayed in the hotel for 3 nights, I found the staff at the hotel are very cheerful and willing to assist no matter the issue. The reception staff speak exceptionally... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is conveniently located in the central of Hanoi. We can walk around the Old Quarters as it's all within walking distance. The front office staff were very helpful and friendly, they even recommend us where we should visit. They even warned us about pickpockets at the night market. True enough we did encountered 'very brave' pickpockets who followed... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

My first trip to Vietnam (won't be my last). Gracious staff, delicious smoothie upon arrival. The room was gorgeous with free wifi and great reception. Breakfast was great, again the hotel staff made the stay even more pleasurable. Close to a lot of restaurants, lake and puppet theater. The food in Vietnam was excellent, some of the best I have... More 

Was this review helpful? Yes
LeeNguyen91, Người quản lý at Hanoi Imperial Hotel, responded to this review

Dear Bruce J, Warmest greeting from Hanoi Imperial Hotel, We was so honored that you chose our hotel out of numerous options in the nearby area. We also would like to express our grateful thanks for taking the time to write your overall review following your recent staying at highest rank. As the leading man of the hotel I extremely... More 

Auckland, Auckland, New Zealand
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our 4n stay at the Imperial. The location is fantastic with very short walks to the lake, markets, water puppet, pharmacy, banks, etc. etc. but surprisingly quiet - I was expecting honking horns all night (we went to bed very early as we were travelling with 2 young kids, 5yo and 3yo) but the room was VERY quiet.... More 

Was this review helpful? Yes
LeeNguyen91, Người quản lý at Hanoi Imperial Hotel, responded to this review

Dear Waihekiwi, Warmest greeting from Hanoi Imperial Hotel, We would like to send our sincere thanks from the hotel management and all of our staff to you. It is such an incredible feeling to achieve your beautiful compliments. We are beaming with pride as we have your positive affirmations for our service, room quality, location and all we have done... More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is great and located off the main motorbike streets. I will say that the street directly in front is a little overloaded with motorbike parking and bird cages. Yet that seems to be the Hanoi charm! The staff at the hotel are very accommodating and pleasant. English is spoken as needed and the staff will... More 

Was this review helpful? Yes
LeeNguyen91, Người quản lý at Hanoi Imperial Hotel, responded to this review

Dear bphillips1786, First of all, we would love to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us, both compliment and criticism. We are so thrilled to hear you took advantage of our central location, satisfied with thoughtful staff...and that overall you had a nice experience. All in all, we... More 

Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2014

Hotel is In a good location to explore the old quarters while being away from the hustle and bustle of traffic. Staff is friendly and helpful and breakfast is good. All in, great value for money but one of the superior room has only windows to someone's rooftop - so catfishes can be heard.

Was this review helpful? Yes
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Susanne S, Warmest greeting from Hanoi Imperial Hotel, First of all, we would love to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us, both compliment and criticism. Our staff would be very delightful to get your kind response to their attempts. They have tried their best to deliver... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

This hotel is a hidden gem, centrally located and within walking distance to shops and restaurants. The staff were so helpful and accommodating, nothing was too much trouble. They even packed us a breakfast on the last day as we were leaving the hotel before the breakfast room opened. The rooms were clean, the bed was comfortable. We will definately... More 

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Genia G, First of all, we would love to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us. We are also extremely happy to see that you had a great experience and had the memorable time at our property. We have no more words but only great appreciation of... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

This hotel offered the best service I've ever received in any hotel around the world! The staff gave me a surprise personalized birthday cake......wow! Location is fantastic, near the lake, walking distance to everything!

Was this review helpful? Yes 2
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Gezevans, Warmest greeting from Hanoi Imperial Hotel. Thank you so much for choosing our hotel out of numerous options in the nearby area We cannot say enough to describe the pleasure we have when being nicely supported by you for not only staying with us recently, but also give us such compliments. The reward for us is your return... More 

Glasgow, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 11, 2014

Great location steps away from lake,bars,shops,bia hoi,banks..everything on your doorstep. Chilled lane off the busy old quarter. Would stay here every time I visit the city. Reasonable prices,great location,big well equipped rooms,good breakfast,good shower and best of all friendly charming and helpful staff. WiFi free and fast. Nothing is too much trouble..no question is too stupid..no request is turned down... More 

Was this review helpful? Yes 1
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Evanderhorrified, It was our honor to welcome and assist you and your family during the stay at Hanoi Imperial Hotel. We feel absolutely happy to receive your brilliant feedback on this website, which strongly encourages our working spirits. All in all, we cheerfully bid you a warm welcome for the return at any time, and perhaps the innovation of... More 

Burke, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

the imperial hotel in Hanoi is hard to beat in it's price category! The staff is extremely welcoming and friendly. Breakfast was good and eggs prepared to order. The hotel is in a perfect location for exploring the most interesting parts of Hanoi. I would stay there again!

Was this review helpful? Yes 2
LeeNguyen91, General Manager at Hanoi Imperial Hotel, responded to this review

Dear Wally R, Thank you for taking the time to share your experience with us. We are so thrilled to hear you took advantage of our central location, satisfied with thoughtful staff, enjoyed delicious breakfast...and that overall you had a fantastic experience. With your good experience this time, we hopefully look forward to your next stay at our hotel. We... More 

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Additional Information about Hanoi Imperial Hotel

Address: 44 Hang Hanh Str. | Hoan Kiem Dist., Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hanoi Imperial Hotel 4*
Number of rooms: 40
Reservation Options:
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Hotel Style:
#23 Luxury Hotel in Hanoi
#28 Family Hotel in Hanoi
#30 Spa Hotel in Hanoi
#49 Romantic Hotel in Hanoi

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