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Gia Bao Grand Hotel

#141 of 519 Hotels in Hanoi
Certificate of Excellence
23 Lo Su Street, Hoan Kiem Dist., Hanoi 10000, Vietnam
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

When the second night on our Junk was cancelled owing to the weather we asked if we could stay at the pre booked Elegance Hotel across the road. Fortunately for us the staff at Gia Boa we able to accomodate U.S. and gave us an upgrade. It is a great place to stay if you come to Hanoi and the... More 

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Hanoi, Vietnam
1 review
5 of 5 stars Reviewed 1 week ago

The gia bao hotel is a lovely city hotel located in the center of the old part of Hanoi. The hotel is not very big but of good quality and the rooms are very clean and well equipped. The staff is very friendly and helpful and are also keen to tell you about highlights in their city. Breakfast is included... More 

Was this review helpful? Yes
GiaBao_HotelsGroup, Manager at Gia Bao Grand Hotel, responded to this review

Hi Ingrid, It is great to receive your comments and your compliments about our hotels and our staffs. We hope to have you every times you come to Hanoi. It will be our pleasure to have you here. Best regards, Linh Phung service manager More 

Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 2 weeks ago

We loved our stay here.We had a really good time at Gia Bao Hotel. It likes the second home for our big family.(10 persons)Great Hotel. Great room. Great service. Very accommodating staff. We wish to return to this place again and again.

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GiaBao_HotelsGroup, Manager at Gia Bao Grand Hotel, responded to this review

Dear guests, Thank you very much for your great review. We are very glad that your family has enjoyed your stayed. We hope we can continue to contribute just a bit of happiness to your trip to Hanoi in every time and every ways. See you soon then, Best regards, Linh Phung service manager More 

Melbourne, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have submitted a review on Bia Bao Palace Hotel which includes our experience at this hotel. Once again we would like to acknowledge the management Mr Tuan & Mr Duc, reception staff. Dao & Trinh, along with all other staff members. For hotels in this price range, & for cleanliness, location & comfort, you will not do better.

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Da Nang, Vietnam
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in ha noi for 5 night and stayed at this hotel for 4 night . The hotel location is good near hoan kiem lake near old quater .have breakfast included.breakfast not big buffet but enough for how much i pay for the hotel . Staff friendly.will come back there again

Was this review helpful? Yes 2
GiaBao_HotelsGroup, Manager at Gia Bao Grand Hotel, responded to this review

Dear SonRobert, Thank you for your kind words and compliment. We are glad to hear you enjoyed your stay with us. Be ensured that we will try our best to give you the best service you deserve. We hope to see you again real soon Best regards, Linh Phung service manager More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 3, 2015

Very limited services with friendly staff Central location in old quarter of town Breakfast was average Room amenities were basic needing upgrades & major overhaul Outside entrance to hotel had sewage water smells with 2 wheelers every where.

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Kuala Lumpur, Malaysia
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 24, 2015

First time to Hanoi after check out took a mini bus to Gia Bao Grand Hotel Very helpful staff room was upgrade to deluxe good clean hotel good location .Breakfast is ok but for muslim you have to be careful certain food is not hallal

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Adelaide, South Australia, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

Although this Hotel was in central Hanoi, the buffet breakfast was pitiful compared to other hotels I have stayed at in Vietnam. The front desk staff were uncooperative and the room wasn't ready until 4.00pm. Wouldn't satay there again.

Was this review helpful? Yes
Bangkok, Thailand
1 review
5 of 5 stars Reviewed May 8, 2015

We already read the reviews from previous posts, and this hotel look like a good place. We stayed 5 nights at the hotel and we were very satisfied. The Pluses: Superb location, located in the Old Quarter, 2 blocks from the lake and night market. Near many attractions and restaurants. Modern and clean hotel. We were lucky and got a... More 

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1 review
5 of 5 stars Reviewed May 7, 2015 via mobile

The question everyone asks about Hanoi ( at least the people who need a place to stay ) is “which hotel to choose”? After a ton of research, my girlfriend and I agreed on the Gia Bao Grand Hotel. It was an excellent choice Throughout our stay the staff was helpful and friendly. It was convenient to other great restaurants... More 

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