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Mercure Hanoi La Gare Hotel

#113 of 524 Hotels in Hanoi
Certificate of Excellence
94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
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595 Reviews from our TripAdvisor Community

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Traveler rating
    196
    298
    79
    18
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (595)
  • Mar-May only
    (176)
  • Jun-Aug only
    (144)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (144)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I spent 5 days 4 nights at Mercure Hanoi La Gare Hotel , Found the Location Excellent to get around , the rooms in the hotel were very clean and quiet , found the beds to be comfortable , bathroom was great to , the staff were pleasent and friendliy and were there to help with anything from taxis to... More 

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Bendigo, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Thirteen of us visted from Australia over two hot and humid days. The rooms were very clean, the meals and drinks very nice but the staff made it memorable because of their friendly and helpful service. We would all recommend the hotel to visitors to Hanoi. Thanks for your special attention for allowing us to shower after the city tour... More 

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1 review
4 of 5 stars Reviewed 1 week ago

My wife and I stayed for 4 nights from 11-15 aug. We got a good price during Accor private sales. We were check in by Ms Ngoc whom was very friendly and informative. Our room was 309 a standard room on the third floor facing the main road. Room was compact quiet, clean and comfortable. Wi fi speed was good... More 

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Randwick, Australia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Spend only 1 day/night here, the last day in Vietnam. A very handy location. Staff very helpful and friendly. Gave us a local map and we did a mini self walking tour. Our room were clean , breakfast restaurant had an excellent variety of choices. Comfortable bed and insulation in the room was great, given that we were on the... More 

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lancashire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very handy location close to several of the main sites. Very helpful front desk staff. They managed to arrange a push bike rental, handled deposit and return for me in no time. Saved hours of my time messing about. Very pleasant conservatory dining room and good breakfast selection. Rooms compact but very clean and had all that I needed. Sound... More 

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Adelaide, Australia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed our stay, booked 3 rooms, all on the same floor, yay, staff very helpful and friendly, great day trip organised on site, food/breakfast amazing, laundry service good, able to change money, bonus

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Was this review helpful? Yes 1
St. Albans, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All the staff were incredibly welcoming and very helpful, was given advice on the best places to go- as well as offering to sort out transport. Great location, within walking distance of temples and good shopping too. Would definitely stay again!

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Dublin, Ireland
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would definitely recommend booking this hotel if visiting Hanoi. I would describe it as a 4* Contemporary Boutique Hotel in a great location 15 minutes walk into Old Quarter. It was ideal if you wanted to be away from the hectic Old Quarter area as this can tend to be noisy especially in the evening time. All staff were... More 

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Lord Howe Island, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

great location, fantastic helpful staff, beautiful breakfasts, lovely beds, marvellous place to stay when in Hanoi, terrific jump off point for Ha Long Bay and the Water Puppet show, close to some brilliant restaurants.

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Was this review helpful? Yes 2
Australia
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 16, 2015

We stayed here 1 night, then did a 2 night Halong bay cruise, and returned for 1 night. In that time we were treated to the friendliest hotel staff , quality breakfast, clean and very comfortable rooms. We felt like we were coming home on our return from Halong Bay. Would definitely recommend the hotel when staying in Hanoi. It... More 

Was this review helpful? Yes 1
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