We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 492 Hanoi hotels

Mercure Hanoi La Gare Hotel

4.0 of 5 Hotel   |   94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Hotel website
Hotel deals
Hotel amenities
Special Offer
Advance Purchase
Save Saved
You added Mercure Hanoi La Gare Hotel to your Saves list
Mercure Hanoi La Gare Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
82%
Ranked #111 of 492 hotels in Hanoi
A recent review
4 of 5 stars reviewed 2 days ago
Apiwat J Bangkok, Thailand
  • Overview
  • Reviews (382)
  • Photos (114)
  • Amenities
  • Q&A
  • Room tips (62)
  • Location
  • More
Write a Review

382 people have reviewed this hotel

Traveler rating
    108
    202
    52
    16
    4
See reviews for
44
155
39
84
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bangkok, Thailand
1 review
4 of 5 stars Reviewed 2 days ago NEW

Room is clean. Facilities is ok. Bed is comfort. Services (reception, restaurant, house keeping) are good. Staff are friendly. Elevators are quite slow. Some TV channels are not clear. Overall are very good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A great hotel, from a reputable chain. Initially we were apprehensive about the location, but it is an easy walk to the old town. It met all our expectations. They changed the date of one night of our booking without hesitation or fees when our Ha Long Bay tour was changed, even though when we initially made (and paid) the... More

Was this review helpful? Yes
Tucson, Arizona
Top Contributor
60 reviews 60 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This review is a bit late...we stayed at this hotel in January, 2013. It is a wonderful hotel with a great location for people who are visiting Hanoi as tourists and enjoy walking. The hotel and rooms are very clean, the staff helpful, and the morning breakfast buffet is very nice. We stayed in two different rooms while here because... More

Was this review helpful? Yes 1
Saigon
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well placed at the centre of Hanoi. Quiet neighbourhood. Very good staff: I drop a teacup and a saucer while spinning my body to get out of my seat, the staff showed no sign of nervosity: I got a smile while I expected to be scolded. The room is somehow small but nothing annoying except that the view is worthless:... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an awesome hotel centrally located to attractions in hanoi the staff are very polite very friendly during my 2 week stay. The tour desk people very helpful changing currency was easy at the front desk, meals were very good and breakfast was always a pleasant experience always a friendly good morning on arrival. I am looking forward to... More

Was this review helpful? Yes 1
Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

nice ambience and extremely clean , very good food and very polite staff . I would recommend this hotel to all Indians who wish to spend their Holidays in Hanoi Vietnam .Breakfast and Lunch is excellent . Happy hours free beers was even great ! Banks , Shops all nearby .

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Nanda Kishore L, Thank you for your review and compliments of our colleagues. It is great to read that you enjoyed a brilliant stay with us, felt pampered and made the most of our prime location! We do look forward to welcoming you back to Mercure Hanoi La Gare! Warmest Regards, Hieu Tong General Manager More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff were friendly, and breakfast food tasty, room quiet clean more than expected, overall is a nice hotel and love to stay here, looking forward to stay here again on my next trip to hanoi.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was really good. Nice nice room, nice bed, the service excellent. I only give 4 starts because the restaurant was not that great. The menu is really wide but the food is not so good given its high price.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Toby I Thank you for a wonderful review and taking the time to point out the some highlights of your stay! It is always great to read that our guests enjoyed particularly the service that our team of colleagues provide and that you had a pleasant experience with us. We do hope to welcome you back next time your... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were really happy with the hotel. The staff were excellent and the room was better than expected. We were quite surprised that the room was fairly quiet given the typical horns and motorbike noise throughout Hanoi. Breakfast was also excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear valued Guest, Thank you for your generous feedback and for taking the time to write about your recent stay with us. We are delighted to hear that you to enjoyed your stay at our hotel. We continuously strive to exceed our guest expectations and your kind feedback is a gracious commendation of our team. Thank you once again, and... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

At mercure hotel Should exchange the money from $ and vn dong vice versa because we faced the difficult to exchange when we are check out .before we are staying in hotel I think you should warn to the guests what is do and don't and need to reduce the costs of laundering service.

Was this review helpful? Yes 1
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear valued Guest, Thank you for taking the time to write about your recent stay with us and for your valuable feedback. Please allow us to express our sincerest apologies for not able to exchange Local dollar to Foreign dollar upon check out due to Government policy, however it can be exchanged in the airport. We appreciate you sharing your... More

Owners: What's your side of the story?
If you own or manage Mercure Hanoi La Gare Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Hanoi La Gare Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Travelocity, ACCOR, Tingo, Priceline, BookingOdigeoWL, Hotels.com and Venere so you can book your Mercure Hanoi La Gare Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hanoi La Gare Hotel Hanoi

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
Room/suite (33)
Viewed
View from room (4)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (7)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (9)
Viewed
Dining (6)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#18 Luxury Hotel in Hanoi #42 Business Hotel in Hanoi #75 Romantic Hotel in Hanoi #76 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. ... more   less 
Number of rooms
102

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer