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All 489 Hanoi hotels

Mercure Hanoi La Gare Hotel

4.0 of 5 Hotel   |   94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
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81%
Ranked #115 of 489 hotels in Hanoi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Din C Singapore, Singapore
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337 people have reviewed this hotel

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Top Contributor
55 reviews 55 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

A small but comfortable and soft environment. The location can access to many nearby two famous vietnamese n thai resturants by foot. Reception staff are extremely friendly with well spoken English. Breadfast is adequate n good. I like this place.

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Auckland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

As the title says it meets your needs. It is clean average location and service that you require. Room was set out nicely and comfortable bed. Shower is good and overall good value for money. Service was a bit hit and miss at times good and bad.

Review collected in partnership with Accorhotels.com

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England
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed one night in March 2014 and was very pleased with the location and the hotel. We were able to walk to the citadel, the temple of literature and around the lake with ease. Perfect for the railway station. Our room was spotlessly clean and comfortable. The staff were great and the breakfasts good. I would certainly stay again.

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear IDakota, Thank you very much for this very nice comment you shared. I'm very happy to read that you had a great time, that the location, the cleanliness and the quality of the breakfast made your stay in Vietnam a pleasant one. I hope to see you again in Mercure Hanoi or another Accor hotel in the world. best... More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I have been coming to Mercure Hanoi La Gare Hotel quite frequently now for short trips and the quality has been consistently good. The hotel has been well-maintained. The atmosphere is nice and the staff very helpful, especially at the Breakfast Cafe. You feel at home while staying here. They took good care of my requirements and were very efficient... More

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear NPSRam, Thank you for your kind and objective email. I'm happy to read that you like the consistency of our service and the prefessionalism of our staff. your kind comment has been transfered to our team members. I hope to welcome you in person during your next trip to Hanoi. best regards, Vincent Delsol More

Bangkok, Thailand
Top Contributor
73 reviews 73 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first stay at this hotel and it was a wonderful experience, obviously the management has placed a lot of value in making share the guest feel welcome, all the staff are friendly. My room, 813 was small but comfortable, the only complaint I had was one needs to be fast in the shower as the hot water ran out... More

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Steveyinasia, i'd like to thank you for taking the time to share your experience with us. I'm happy to read that our staff made you feel welcome. I'm sorry for the issue with hot water. This will be finished by the end of April. best regards, Vincent Delsol More

Coolangatta, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick check in, hassle free assistance with tours, airport transfers and storage of baggage while on tours was not a problem. Reasonable rates, good food, clean rooms and bathrooms. Very friendly and courteous staff. Will stay again.

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Aussie_traveller369, thank you for taking the time to share your feedback. I'm happy to read that our staff were very professional and efficient, that the quality of our food and the cleanliness of the hotel made your stay in VIetnam pleasant. I hope to see you again in Mercure Hanoi. best regards, Vincent Delsol More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night on recent business trip. Staff were friendly and check in and out was quick and efficient. Room was a good size and even though facing the street i did not notice any noise. I only ate a small snack but folk commented the breakfast was good. Wines in the downstairs bar were good value and pleasant... More

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear amandlaawethu, thank you for your nice and objective comment. I'm glad that our staff was friendly and efficient. Indeed our wine selection has been created carefully in order to have good affordable wines ... which can be a challenge in Hanoi due to the high import taxes. As a French citizen and as a member of Mercure/Accor, I prefer... More

San Francisco, California
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a group. We paid to upgrade our room to a large oddly shaped room facing the street. For a large room, the bathroom was oddly small but usable. The room was an attempt at a Scandinavian aesthetic which almost worked, but was not very practical. Decore aside, the room was fine. The bed was... More

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Manila, Philippines
Top Contributor
77 reviews 77 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you wish to stay in a modern hotel in one of Hanoi's best location, this is the place to stay. The rooms are well equipped/furnished and the service is friendly. The breakfast is a refreshing experience with lots of fresh fruit, cooked meals etc. In spite of its location in a very busy and noisy area, the windows are... More

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Additional Information about Mercure Hanoi La Gare Hotel

Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Style:
#19 Luxury Hotel in Hanoi
#51 Business Hotel in Hanoi
#57 Family Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Official Description (provided by the hotel):
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. ... more   less 
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