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Mercure Hanoi La Gare Hotel

4.0 of 5 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
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Mercure Hanoi La Gare Hotel
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Mercure Hanoi La Gare Hotel
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455 reviews from our community

Traveler rating
    142
    233
    60
    16
    4
See reviews for
53
185
45
98
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had excellent service. Receptionists were so helpful and courteous as were the staff in the dining area. One of the latter even went out of her way to find out where we could purchase an item we wanted and later asked if we succeeded. The rooms were impeccably clean. We could walk to the Old Quarter without difficulty and... More 

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Chennai, Tamil Nadu, India
2 reviews
4 of 5 stars Reviewed 1 week ago

Good and pleasant receptionists to assist whatever help asked. I had stayed in this hotel for 3 nights & enjoyed every minute there. Clean, neat & good hotel for anyone in the world to stay. I would recommend, to who want to visit Hanoi. One suggestion to the hotel, please separate smoking and non-smoking zone as I felt difficult to... More 

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CHENNAI
2 reviews
5 of 5 stars Reviewed 1 week ago

3 times i stayed in the Mercure hotel,i liked it very much.Nice hotel for families to stay also for business people. Break fast menu is awesome.All staffs are good and friendly.One thing if we book taxi from hotel it is costly,so take the taxi in front of the hotel is much cheaper than hotel booking taxis.

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adelaide
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have enjoyed our stay immensely at this hotel, nothing was too much trouble for the staff. We stayed here for 3 nights then went on an overnight cruise in Halong Bay. The hotel kept our luggage secure and had our clean laundry waiting for us on our return. We were always greeted with a warm welcome and lovely smiles.... More 

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear daAdelaide, Thank you for your sharing your positive review on Tripadvisor. We are thrilled to read your wonderful review and your highlights on our excellent location, friendly associates and comfortable rooms are much appreciated. We trust we were able to contribute in some way in making your family break a delightful and relaxing experience. Hope to see you back... More 

Copenhagen, Denmark
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel could be anywhere in the world feels very franchised, while the rooms and bathrooms are modern, pretty, impeccable and clean, there is not much charm or particularly hanoi'ese or vietnamese about this establishement. That said everything is in impeccable condition and the staff do an excellent job.

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Subtilicus, Thank you for taking the time to share the feedback from your recent stay with us in Hanoi. Whilst I was delighted to hear that overall you had a nice stay, I was disappointed to note that their were a few areas that did not quite meet your expectations. Of course I will be sure to address this... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

spent 4 nights at the Mercure Hanoi. Location was great to walk to the Old quarter and many close by restaurants. Hotel is beautiful, rooms very clean and comfortable. Hotel staff was excellent, breakfast has good mixed with variety, each day coming back to the room it was immaculately cleaned and tidy. This was a great hotel experience for us... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Room ready for our early arrival after flight which left very early in the morning, Quiet, clean room with a firm bed = bliss. Recently renovated room with double-glazing kept out the noise of Hanoi's traffic and the odd train. Loved the shower. Staff always attentive and friendly. There were no problems with speaking English. I always felt that if... More 

Review collected in partnership with this hotel

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Lloyd W, We appreciate your feedback on your recent stay. We are delighted to hear all aspects of your stay were met to your satisfaction. We trust you had an enjoyable stay and we certainly look forward to welcoming you back, hopefully in the not so distant future. Yours sincerely, Hieu Tong General Manager More 

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Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 102
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#20 Luxury Hotel in Hanoi
#43 Business Hotel in Hanoi
#53 Romantic Hotel in Hanoi
#65 Family Hotel in Hanoi

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