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Mercure Hanoi La Gare Hotel

4.0 of 5 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
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Mercure Hanoi La Gare Hotel
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Mercure Hanoi La Gare Hotel
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493 reviews from our community

Traveler rating
    159
    250
    64
    16
    4
See reviews for
62
194
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107
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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    (493)
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    (119)
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    (98)
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    (132)
  • Dec-Feb only
    (144)
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Paris, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

Mercure Hanoi de la Gare is excellent! The hotel is based by the level of customer service provided. The staff are so kind and friendly, and extremely helpful. The rooms are clean and modern, I would highly recommed a stay here

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Pattaya, Thailand
2 reviews
4 of 5 stars Reviewed 1 week ago

A really good hotel in an excellent location. Rooms are clean and comfortable. Food is good with a decent selection . Staff could not be more helpful - especially when I needed taxi's for long distance visits. Door staff very kind and eager to assist with anything. I would certainly recommend this hotel for others and will stay next time... More 

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England
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is characterised by the level of customer service provided. The staff are friendly, kind and extremely helpful. The rooms are spotlessly clean and modern. The breakfast is lovely with a great choice of options. The location is perfect for getting around as most places are within walking distance. I would like to mention that Ngoc and Nga were... More 

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Kota Kinabalu, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mecure Hanoi La Gare is excellent! It is very close to the train station & very cozy Vietnamese "street food" restaurant just around the corner. The Deluxe room is very spacious & comfortable. All the staff are very nice & welcoming. The bell boy is very helpful, he help me to buy a local sim card. Strongly recommend this hotel!

Review collected in partnership with this hotel

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Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Having stayed here in August last year (2014), and my first time in Vietnam, the GM Hieu Tong really went well above and beyond on this one! The service was impeccable, the rooms were very clean and neat, and the staff were all up for a good laugh. On our second night there, we asked the AGM (a trainee from... More 

Was this review helpful? Yes 1
Canberra, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 nights overall and were very impressed with the hotel staff - a special thank you to Sang (an absolutely delightful lady) and Nam on the front desk who were both so welcoming and helpful. Good location as it was only a 15 minute walk to the centre and a five minute walk to the station.... More 

Review collected in partnership with this hotel

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Adelaide, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed three days total. Hotel situated in good location only 15 minute walk to central tourist area. Rooms were generous size, clean comfortable. Staff were pleasant. had one problem with tour desk (not related to hotel) however hotel staff were instrumental in assisting with a happy outcome. Guest Relation Manager was outstanding. Breakfast provided a good selection. We dined for... More 

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Janine W, Thank you for the excellent review and taking the time to share your experience on Tripadvisor. It is pleasing to know that our associates were able to look after you and assist you with your needs. I will make certain to share your positive words to Ms. Sang - our Guest Relation Manager and the team. Thank... More 

London
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here a couple of days. Arrived late evening and was made very welcome both at reception and the restaurant . Lovely rooms. Good location just a 15 minute walk to the centre and a nice distance from the mad rush of things. Would definitely recommend a stay here.

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Bitezbabe, It’s great to hear that you enjoyed your stay with us and you were delighted with the welcoming and helpful service of our associates. I will make sure to pass on your kind words to them and to the whole team and I am certain they are grateful for the recognition and the complimentrary comments. Thank you also... More 

Ho Chi Minh City, Vietnam
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed at Mercure Hanoi La Gare Hotel for a night on a business trip to Hanoi. The hotel is centrally located at the T-junction of Ly Thuong Kiet Street and Le Duan Street. Within walking distance to Pacific Place and Hanoi Towers, two of the more prominent office buildings in Hanoi, it makes a good hotel for businessmen.... More 

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Tapestryofvietnam, Thank you for your review and taking the time to share your impressions of your stay at our hotel. We appreciate both your positive and constructive feedbacks as they allow us the opportunity to learn where we have done well and areas for improvement as we continue to enhance our product and facilities to meet our guests’ needs... More 

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Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#20 Luxury Hotel in Hanoi
#35 Business Hotel in Hanoi
#53 Romantic Hotel in Hanoi
#61 Family Hotel in Hanoi

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