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All 490 Hanoi hotels

Mercure Hanoi La Gare Hotel

4.0 of 5 Hotel   |   94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
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Ranked #119 of 490 hotels in Hanoi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
vietan_tran Ho Chi Minh City, Vietnam
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342 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed over Easter on way to Halong Bay. Great hotel, lovely staff and good breakfast. No complaints and the tour desk lady is fantastic. It has a good enough gym and the bar is nice. Would stay here again next time. Wifi was good too.

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Guadalajara, Mexico
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed during our honeymoon. The hotel is very well located. The note is on a french style building. The service was very good. We asked the staff on the front desk for dinning options both of the ones they gave us were excellent. They even made the reservations for us. The rooms have a very good size. The beds... More

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Donalmca, I'd like to thank you fopr your kind words towards our hotel and team. I'm very happy to read that our staff was "welcoming and creative a positive impression". Your comment has been transfered to them. Mercure brand and Accor Group are very well represented in the UK & Ireland. I hope that your experience with us will... More

Carlow, Ireland
Top Contributor
131 reviews 131 reviews
69 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I enjoyed this stay for just one night. From the beginning the staff were very welcoming and helpful and created a very positive impression of the hotel. The hotel was small but very modern and clean and I was very happy with the room, wifi coverage etc. Breakfast was also decent. The gym is very small, tiny in fact so... More

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Singapore, Singapore
Top Contributor
55 reviews 55 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

A small but comfortable and soft environment. The location can access to many nearby two famous vietnamese n thai resturants by foot. Reception staff are extremely friendly with well spoken English. Breadfast is adequate n good. I like this place.

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Auckland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

As the title says it meets your needs. It is clean average location and service that you require. Room was set out nicely and comfortable bed. Shower is good and overall good value for money. Service was a bit hit and miss at times good and bad.

Review collected in partnership with Accorhotels.com

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England
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed one night in March 2014 and was very pleased with the location and the hotel. We were able to walk to the citadel, the temple of literature and around the lake with ease. Perfect for the railway station. Our room was spotlessly clean and comfortable. The staff were great and the breakfasts good. I would certainly stay again.

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear IDakota, Thank you very much for this very nice comment you shared. I'm very happy to read that you had a great time, that the location, the cleanliness and the quality of the breakfast made your stay in Vietnam a pleasant one. I hope to see you again in Mercure Hanoi or another Accor hotel in the world. best... More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I have been coming to Mercure Hanoi La Gare Hotel quite frequently now for short trips and the quality has been consistently good. The hotel has been well-maintained. The atmosphere is nice and the staff very helpful, especially at the Breakfast Cafe. You feel at home while staying here. They took good care of my requirements and were very efficient... More

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear NPSRam, Thank you for your kind and objective email. I'm happy to read that you like the consistency of our service and the prefessionalism of our staff. your kind comment has been transfered to our team members. I hope to welcome you in person during your next trip to Hanoi. best regards, Vincent Delsol More

Bangkok, Thailand
Top Contributor
73 reviews 73 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My first stay at this hotel and it was a wonderful experience, obviously the management has placed a lot of value in making share the guest feel welcome, all the staff are friendly. My room, 813 was small but comfortable, the only complaint I had was one needs to be fast in the shower as the hot water ran out... More

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MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Steveyinasia, i'd like to thank you for taking the time to share your experience with us. I'm happy to read that our staff made you feel welcome. I'm sorry for the issue with hot water. This will be finished by the end of April. best regards, Vincent Delsol More

Coolangatta, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quick check in, hassle free assistance with tours, airport transfers and storage of baggage while on tours was not a problem. Reasonable rates, good food, clean rooms and bathrooms. Very friendly and courteous staff. Will stay again.

Was this review helpful? Yes 1
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Aussie_traveller369, thank you for taking the time to share your feedback. I'm happy to read that our staff were very professional and efficient, that the quality of our food and the cleanliness of the hotel made your stay in VIetnam pleasant. I hope to see you again in Mercure Hanoi. best regards, Vincent Delsol More

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Additional Information about Mercure Hanoi La Gare Hotel

Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Hanoi
#51 Business Hotel in Hanoi
#57 Family Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Official Description (provided by the hotel):
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. ... more   less 
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