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Hong Ha Hotel

3.0 of 5 204 Tran Quang Khai | Hoan Kiem, Hanoi 1000 , Vietnam
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Hong Ha Hotel
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Hong Ha Hotel
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28 reviews from our community

Traveler rating
    11
    11
    3
    1
    2
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2
8
3
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on a G Adventures tour. The good: convenient location, room fairly clean, helpful and friendly staff. The average: the breakfast was quite basic but adequate. Fresh omelets are available with local options. The coffee was a bit weird. The bad: room stank of stale smoke which was not easy to clear. Shower pressure was low and temperature erratic.... More 

Was this review helpful? Yes
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear craghopper, Thank you for staying at Hong Ha hotel We have seen your comments on tripadvisor.com.vn. Hong Ha hotel has been rebuilt for 1 year, so we always try to give the customers the best services. Rooms are clean, the staffs are helpful and friendly, the breakfast has much food now, and the quality is improved. Hong Ha hotel... More 

Milton Keynes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in Hanoi for a couple of nights at the beginning of a Vietnam tour. Room clean and comfortable and a great location for what we wanted to do. Most importantly, I think the team there were brilliant - friendly and helpful and it can never be underestimated how great service makes a stay. This was particularly evident when I... More 

Was this review helpful? Yes 2
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear nicole c, Thank you for staying at Hong Ha hotel! We always try to make our customers satisfied. And we are very happy when we can help you solve your trouble and we have your comment left here. Once again, thank you and we hope we might serve you again in the future! Best regards, Nguyen Trung Hai More 

St. Albans, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a couple of nights whilst on an organised tour. Great location easy walk to main streets. They was a strange cabbage smell in all the rooms!!! Although whatever it was appeared to be rectified when we complained. Breakfast very nice and staff helpful.

Was this review helpful? Yes 1
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear Juliet02, Thank you for staying at Hong Ha hotel! Hong Ha hotel is an ideal place to stay because it is near the landmarks to visit. The staffs are very helpful and they are ready for helping the customers when they have some problems. We always take care of them to make them satisfied. Hong Ha has been rebuilt... More 

Bangkok, Thailand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014

I have been stay at Hong Ha Hotel but company choice I love the way of staff who sitting concierge desk treat their customer all time with warm regards and warm welcoming, everytime you need help they will be there, and most of thing they're so honest people, also clean comfort and best location.

Was this review helpful? Yes 3
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear mangpor_th24, We are very happy to hear the comment you have writen on tripadvisor.com.vn. Hong Ha hotel always try to make our customers satisfied about our services. We are sure that you will feel comfortable when you stay here. We hope to serve you again in the near future Best regards, Nguyen Trung Hai More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 9, 2014 via mobile

Had 5 day layover between tours, & the Hong Ha was selected by the tour company. I'm glad they did as I had stayed in some sad places on my trip. This was a pleasure to check in to And I would recommend this hotel to anyone. Large clean rooms, super friendly staff, great restaurant. Really fast laundry service, not... More 

Was this review helpful? Yes 5
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear Toekneecan, Hong Ha hotel is always the ideal choice for all the customers when they have a plan for traveling in Hanoi. We are sure of giving our customers best services when they stay here. Our hotel has been reconstructed. So everything has been improved. The rooms are modern and have more facilities. It will make our customers feel... More 

sydney
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 5, 2014

not too far away from Old Town in Hanoi, clean hotel, good restaurant, excellent breakfast. Would recommend if on holiday, but is on main road and easily found by taxi from the airport. Staff helpful, lift is really tiny, so you'll have to use the stairs.

Was this review helpful? Yes 6
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear Grandmaaster, We are very happy to hear your good comments about Hong Ha hotel. It will encourage us to serve better Hong Ha hotel is an ideal place due to being near the landmarks of Hanoi. It takes a short time to walk to Old streets, Dong Xuan market, Big Cathedral….As our hotel has been renovated so that all... More 

Riverside, California
Senior Reviewer
6 reviews 6 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 9, 2014

I really liked the staff- they were always so accommodating and helpful! The rooms are quiet and clean with great showers! The beds are comfy and the location is central but out of the craziness a little the breakfast included is good too

Was this review helpful? Yes 14
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear, We are very happy to hear the nice comments from you. Thank you for choosing Hong Ha hotel during your trip! We always give the customers the best services and facilities. We have been training the staffs the knowledge, the attitude, the responsibility. The rooms will be cleaned immediately when the guests check out. It is always kept in... More 

Manchester
Contributor
17 reviews 17 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 30, 2014

Brilliant couple of days spent at the Hong Ha. Staff were very warm and friendly on our arrival, and our room was handed over in minutes (which was very much appreciated after 18hours of flying!). The rooms are kept spotless and are very modern. Especially loved the walk in shower, perfect for cooling down in after wandering the streets of... More 

Was this review helpful? Yes 13
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear Laura S, We are very happy to hear your good comments. They will encourage us to serve our customers better Hong Ha hotel is a perfect location because it is near a lot of nice landmarks of Hanoi that makes you interested. The reception is always nimble on welcoming and good at specialty so they do their work in... More 

Bangkok, Thailand
Top Contributor
74 reviews 74 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 30, 2014

Considering its location beside a major road in Hanoi, the hotel is very quiet. The rooms are big & comfortable & the staff are friendly & very helpful. Unfortunately, the A/C in my room didn't work so well. I loved its location for easy access to Hoan Kiem Lake, which is only a 10 minute walk away. The buffet breakfast... More 

Was this review helpful? Yes 12
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear Steve S, We are very happy to gain your nice comments on tripadvisor. Your comments really encourage us to work hard and more confident in serving all our customers. Hong Ha hotel is judicious choice, a ideal location for the customers. It takes only 5 minutes to walk to HoanKiem lake. There are the crowded streets with resonable shops... More 

Nha Trang, Binh Dinh, Vietnam
Contributor
20 reviews 20 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 16, 2014

I found this little hotel upon a recommendation from a friend. I arrived via taxi and was welcomed by a very friendly and talkative bell boy. After i stated who i was they got all my details and showed me to my room. My room was very clean and had everything i expected a nice clean bathroom, an air conditioner... More 

Was this review helpful? Yes 8
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear Laura S, We are very happy to hear your good comments. They will encourage us to serve our customers better Hong Ha hotel is a perfect location because it is near a lot of nice landmarks of Hanoi that makes you interested. The reception is always nimble on welcoming and good at specialty so they do their work in... More 

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Additional Information about Hong Ha Hotel

Address: 204 Tran Quang Khai | Hoan Kiem, Hanoi 1000 , Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hong Ha Hotel 3*
Number of rooms: 70
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