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Hong Ha Hotel

204 Tran Quang Khai | Hoan Kiem, Hanoi 1000 , Vietnam
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36 Reviews from our TripAdvisor Community

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Traveler rating
    15
    12
    5
    1
    3
See reviews for
4
8
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
  • All months
    (36)
  • Mar-May only
    (8)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (9)
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Hanoi, Vietnam
1 review
1 of 5 stars Reviewed 4 weeks ago

We were put into a noisy run down room with broken air conditioner. The room was hot poorly ventilated, leaking and not maintained bathroom. I asked where the pool and gym were and they did not have them. Staff had poor English and seemed to stand around and chat to each other. No management presence. I would not recommend for... More 

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Negombo, Sri Lanka
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

The location is just in the cityand easy to get any kind of transportation.In the evening can have a walk towards the lake which is 5 to 10 minute. Shopping malls and the ceter for water puppets show is in walking distance. The staff of the hotel is very helpfull. and some of them speak English. Good breakfast (buffet) Generally... More 

Was this review helpful? Yes 2
Joao Pessoa, PB
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 1, 2015

Great stay and friendly staff The staff are exceptional and very friendly. Rooms are quite small but functional . Hotel is located in the busy road but surprisingly not noisy due to good double glazing window installation. Would like to recommend this Hotel to traveller for a budget and quality trip in Ha noi.

Was this review helpful? Yes 5
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 20, 2015

This is the first time i have been Vietnam with my friend. When i arrived, a nice bellman helped me to bring my luggage into the hotel. I was superised because the space is large and beautiful. I was given a map, a nice cup of Vietnamese tea while i was waiting for checking in. Room: It has nice perfume... More 

Was this review helpful? Yes 8
Munich, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 19, 2015

This was my choice for staying in Hanoi during my trip to Vietnam. I would like to say its location is greatly convenient for walking to inner city, just about 5 min walking, to Old Quarter and historical places as well. Breakfast is served with good quality and variety in food. The staff is friendly and intense, specially the customer... More 

Was this review helpful? Yes 8
Barcelona
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 8, 2015

I stayed at this hotel in 2013 and my review was positive. Excellent property at reasonable rate, and good location. I stayed now in February 2015. Now it's just an average hotel. Poor breakfast, not as good by far as in 2013. Not too good maintenance. Not all staff speak English or other languages and sometimes it's hard to get... More 

Was this review helpful? Yes 5
Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 1, 2015

We spent 3 nights at this hotel the beginning of January. It was adequate, but I would probably not go farther than that. At first blush, the rooms were fine. There were details that added up, however. When we arrived, neither the air conditioning nor TV had batteries. The door to the bathroom was too large to fit in the... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 12, 2014

Stayed here on a G Adventures tour. The good: convenient location, room fairly clean, helpful and friendly staff. The average: the breakfast was quite basic but adequate. Fresh omelets are available with local options. The coffee was a bit weird. The bad: room stank of stale smoke which was not easy to clear. Shower pressure was low and temperature erratic.... More 

Was this review helpful? Yes 3
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear craghopper, Thank you for staying at Hong Ha hotel We have seen your comments on tripadvisor.com.vn. Hong Ha hotel has been rebuilt for 1 year, so we always try to give the customers the best services. Rooms are clean, the staffs are helpful and friendly, the breakfast has much food now, and the quality is improved. Hong Ha hotel... More 

Milton Keynes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 11, 2014

Stayed in Hanoi for a couple of nights at the beginning of a Vietnam tour. Room clean and comfortable and a great location for what we wanted to do. Most importantly, I think the team there were brilliant - friendly and helpful and it can never be underestimated how great service makes a stay. This was particularly evident when I... More 

Was this review helpful? Yes 10
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear nicole c, Thank you for staying at Hong Ha hotel! We always try to make our customers satisfied. And we are very happy when we can help you solve your trouble and we have your comment left here. Once again, thank you and we hope we might serve you again in the future! Best regards, Nguyen Trung Hai More 

St. Albans, United Kingdom
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed November 27, 2014

Stayed here for a couple of nights whilst on an organised tour. Great location easy walk to main streets. They was a strange cabbage smell in all the rooms!!! Although whatever it was appeared to be rectified when we complained. Breakfast very nice and staff helpful.

Was this review helpful? Yes 4
204TQK, Tổng giám đốc at Hong Ha Hotel, responded to this review

Dear Juliet02, Thank you for staying at Hong Ha hotel! Hong Ha hotel is an ideal place to stay because it is near the landmarks to visit. The staffs are very helpful and they are ready for helping the customers when they have some problems. We always take care of them to make them satisfied. Hong Ha has been rebuilt... More 

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