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Hanoi Aurora Hotel

109 Ma May Street | Hoan Kiem District, Hanoi, Vietnam (Formerly HaNoi Emerald Hotel )
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163 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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    (163)
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    (54)
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Hanoi, Ha Noi, Vietnam
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here only one night,but the seeming mostly staffs here treated me like a member in their family,they invited me having dinner with local vietnamest food,its so very nice,later i booked tour going to halong bay with very good rate.i think this hotel will be the first choice while i will be in ha noi.

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Kuching, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our favourite hotel we have stayed in in Vietnam and it comes down to customer service. For the first time on our 1 month trip we have truly felt welcomed and entirely safe in our hotel (from theft). The staff are not only helpful but they are happy and willingly engage in conversation with you - something we... More 

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London, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good value for money for a couple compared to a per person dorm room, very clean nice room the with a good shower, nice and quiet, well located and the staff are very helpful and happy. I would definetly go back

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Hanoi, Vietnam
1 review
5 of 5 stars Reviewed May 19, 2015

The staff at this hotel are very friendly. The hotel room was clean and comfortable and in a great location in the Old Quarter. There is a free wifi in the rooms. Good restaurants nearby, good breakfast, good location for different trips nearby as halong bay and others. You can ask everything about tours or due to the city, the... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2015

I stayed a few nights at this hostel during my stay in Hanoi. The rooms are really nice decorated, clean and the hotel is in the middle of the city center (old quarter). The staff is super friendly and they speak very well English. They are willing to help you with everything and they make your stay really pleasant! I... More 

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Vermont
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 29, 2015

My week in Hanoi ends tomorrow, so I am less happy today. I stayed at two hotels, the Aurora and another more expensive hotel. I returned to the Aurora Hotel because it fits my budget better and, although not as fancy, it is just as nice with friendlier and more welcoming staff. I enjoyed my stay here six peaceful nights,... More 

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New Hazelton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

Hotel with Very gentle staffs, clean room, wonderful breakfast and central located. Victoria booked for me a great trip to Halong Bay with 2 nights sleep on Boat cruises toward on( BAI TU LONG ROUTE) was amazing, avoided the crowd with well priced. I will shortly return.

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1 review
5 of 5 stars Reviewed April 16, 2015

Friendy staff, good location and good service ! The room was clean, breakfast is good for the price. The recepcionist was great in organizing a private two day trip offering to Sa Pa, it's very nice trip.

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Tran L, General Manager at Hanoi Aurora Hotel, responded to this review

Hi Tran! How are you? Thank you so much for your review. We hope to see again for the next trip next trip to Halong Bay! Regards More 

Eastbourne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 13, 2015

Lovely lady on the desk helped me arrange for my bags to be dropped at the hotel after the airline lost them! We stayed two nights and had a great breakfast as well as organising a trip to Ha Long bay through the desk. Well located near Hoan Kiem lake.

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Tran L, Manager at Hanoi Aurora Hotel, responded to this review

Hi Louise! Thank you so much for your valued time to write us this review. Our pleasure to help and bring the best affordable service to you. Regards Tr. Lc More 

Pittsburgh, Pennsylvania
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

I wrote a wonderful review of the Aurora Hotel almost precisely a year ago, and I wondered whether it would seem so nice the second time around. It does. I love this hotel because they make me feel like I am at home. Their driver picked me up from the airport with the fanciest sign: It was the only name... More 

Was this review helpful? Yes 1
Tran L, Manager at Hanoi Aurora Hotel, responded to this review

Hi Paul! Greeting from HANOI! Thank you so much for your review & your contributions. We always try our best to bring the best service to our clients. We hope to see you soon. Regards Tr.LC More 

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