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Hanoi Aurora Hotel

109 Ma May Street | Hoan Kiem District, Hanoi, Vietnam (Formerly HaNoi Emerald Hotel )
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1 room 1 guest
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Hanoi Aurora Hotel
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167 Reviews from our TripAdvisor Community

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    85
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room faced the street and that was pretty loud, even with the windows closed. But the rooms were nice overall, and the cost was great. A bit dirty on the walls but I'd say it's worth putting up with. The staff were okay... Not super helpful or polite, but also not rude. Good enough. We arrived one day late... More 

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Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here last week and was very satisfied with the location and staff. Very surprised at how accommodating the staff was, they made me feel like a VIP guest. The lady manager was kind enough to help me plan my trip around Northern VN so to include everywhere I wanted to go. When I told her that I found... More 

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Ho Chi Minh City, Vietnam
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here 3 years ago and it was OK , so decided to stay again Room infested with ants , safe did not work , the second safe did not work , the third safe did not work .Why they would not check to see if the safes worked prior to bring to our room , is beyond me... More 

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Hanoi, Ha Noi, Vietnam
1 review
5 of 5 stars Reviewed July 15, 2015

I stayed here only one night,but the seeming mostly staffs here treated me like a member in their family,they invited me having dinner with local vietnamest food,its so very nice,later i booked tour going to halong bay with very good rate.i think this hotel will be the first choice while i will be in ha noi.

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Kuching, Malaysia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 4, 2015

This is our favourite hotel we have stayed in in Vietnam and it comes down to customer service. For the first time on our 1 month trip we have truly felt welcomed and entirely safe in our hotel (from theft). The staff are not only helpful but they are happy and willingly engage in conversation with you - something we... More 

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London, United Kingdom
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 1, 2015

Good value for money for a couple compared to a per person dorm room, very clean nice room the with a good shower, nice and quiet, well located and the staff are very helpful and happy. I would definetly go back

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Hanoi, Vietnam
1 review
5 of 5 stars Reviewed May 19, 2015

The staff at this hotel are very friendly. The hotel room was clean and comfortable and in a great location in the Old Quarter. There is a free wifi in the rooms. Good restaurants nearby, good breakfast, good location for different trips nearby as halong bay and others. You can ask everything about tours or due to the city, the... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 5, 2015

I stayed a few nights at this hostel during my stay in Hanoi. The rooms are really nice decorated, clean and the hotel is in the middle of the city center (old quarter). The staff is super friendly and they speak very well English. They are willing to help you with everything and they make your stay really pleasant! I... More 

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Vermont
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 29, 2015

My week in Hanoi ends tomorrow, so I am less happy today. I stayed at two hotels, the Aurora and another more expensive hotel. I returned to the Aurora Hotel because it fits my budget better and, although not as fancy, it is just as nice with friendlier and more welcoming staff. I enjoyed my stay here six peaceful nights,... More 

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New Hazelton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

Hotel with Very gentle staffs, clean room, wonderful breakfast and central located. Victoria booked for me a great trip to Halong Bay with 2 nights sleep on Boat cruises toward on( BAI TU LONG ROUTE) was amazing, avoided the crowd with well priced. I will shortly return.

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