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Hanoi Aurora Hotel

2.5 of 5 109 Ma May Street | Hoan Kiem District, Hanoi, Vietnam (Formerly HaNoi Emerald Hotel )
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Hanoi Aurora Hotel
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Hanoi Aurora Hotel
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145 reviews from our community

Traveler rating
    71
    45
    9
    11
    9
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19
43
26
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
63 reviews 63 reviews
37 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Rooms are clean and basic with hot water but that and the location are about all the good points. You can find better for the same value (see Hanoi blue sky 2) The staff were pushy about tours, tried to charge us for an extra night just because the night guy has let us into the room early... With no... More 

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Ho Chi Minh City, Vietnam
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We paid 15 dollars for a private room - which i think is the cheapest you can get in the old quarter. Its location is ideal, theres loads of bars and food around. The staff were friendly and helpful, we were given the choice to pick our room and the wifi is strong. Mattress is a bit springy and its... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'll keep this simple. The three things you expect from a basic/budget hotel are a clean room, comfortable bed and a functional bathroom. You will find none of this at the Hanoi Aurora Hotel. We booked this hotel from the strength of prior reviews, and I appreciate that friendly staff have the ability to raise the stock of a hotel's... More 

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Tran L, Guest Relations Manager at Hanoi Aurora Hotel, responded to this review

Dear our valued Guest! Greeting from Hanoi Aurora! My apology for any inconvenience during your staying at the hotel and for all lack of our service. Would you please! I am very disappointed that you did not enjoy your stay in our Hotel whilst visiting Hanoi. I can assure you that we try very hard to treat our guests with... More 

Czestochowa, Poland
1 review
5 of 5 stars Reviewed 4 weeks ago

I chose the hotel based on the recommendation from a friend who stayed there, and simply could not chose better. It is fantastically located in the Old Quarter, within easy walking distance to all central sightseeing places, and is surrounded with numerous bars, food, markets, shops etc. The area also feels less touristic than e.g. the part of the Old... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly staff always welcoming, accommodating and willing to assist. The dorm had air con, fresh linen and towels and was cleaned daily. Was a substantial buffet breakfast in the morning. No problems with my stay :)

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2014

As far as value for money goes, you cannot beat this hotel while in Hanoi. I stayed in this hotel for 4 weeks while working in Hanoi, therefore a clean, comfortable hotel room at a good price was necessary. The rooms were modest, however they had everything a traveller would require, including a safe, air-conditioning, hot water, a flat screen... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

i love this place, i feel welcomed like family. so helpful with everything. the rooms are great value for money, if your on a budget this place is the place to stay hostel prices with hotel extras. breakfast every morning is a great bonus. they also organize tours and all transport in the reception so their is no stress with... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 21, 2014

We went on a 2d3n tour to Ha-long bay with the help of Victoria, who booked us with Paragon Legend. Tour was well organized and everything was as promised. We are vegetarian and the ship's chef made great food for us which was very important for us. Our guide (kenny) did everything in order for our stay to be as... More 

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1 review
4 of 5 stars Reviewed October 18, 2014

Was looking to shed the loud backpacker scene- definitely in a great location but without the grim and noise of other hostels. Really helpful and friendly staff, wonderful rooms and large breakfast spread! Great buck for your bargain- definitely recommend

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Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 13, 2014

The staff here are so helpful! Nothing was too much trouble. We booked our Sapa trip and Ha Long bay trip through them and they let us shower and use spare rooms in between trips and also offered free breakfast when we arrived back early morning from Sapa. The double room was clean and spacious, however the dorm room was... More 

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Additional Information about Hanoi Aurora Hotel

Address: 109 Ma May Street | Hoan Kiem District, Hanoi, Vietnam (Formerly HaNoi Emerald Hotel )
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hanoi Aurora Hotel 2.5*
Number of rooms: 20
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