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Madam Moon Guesthouse

Certificate of Excellence
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17 Hang Hanh Str, Hanoi 1000, Vietnam
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madammoonguesthouse.com
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Madam Moon Guesthouse
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Madam Moon Guesthouse
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202 reviews from our community

Traveler rating
    142
    48
    5
    5
    2
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21
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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  • Any
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    (41)
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    (59)
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There are newer reviews for Madam Moon Guesthouse
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Singapore, Singapore
Top Contributor
56 reviews 56 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 9, 2012

Stayed at this guesthouse last year and booked a Halong-Bay tour with them. Found them trustworthy and decided to book Sapa tour with them this year. I was surprised that Mr Binh, the manager, still remembered me and 2 of my friends who stayed at the guesthouse last year. As I was not going to spend any night in Hanoi,... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 23, 2012 via mobile

Great value! Free wifi, clean rooms, hot water and air conditioning perfect location in city center. Very nice breakfast is included and served at the top floor in the divided hotel. We stood 2 nights in Hanoi in Madam Moon Guesthouse, but as we went to Tam Coc (we booked the tour at the hotel) and then directly to Sapa... More 

Was this review helpful? Yes 1
Brooklyn, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 22, 2012

We really liked this hotel which we stayed at based on a recommendation. The staff was friendly and accommodating to all of our needs. Our room was very comfortable and clean with a nice, big bathroom. Breakfast was decent. The taxi to the airport which we booked through them was great. Overall we recommend this hotel.

Was this review helpful? Yes 1
Hamilton, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2012

The staff were very friendly. The rooms excellent, one of the cleanest i have seen in Vietnam (and we stayed in 4star hotels in some areas). The staff really go out of their way to help and make sure you are happy. Would recommend this guesthouse to everyone.

Was this review helpful? Yes 1
San Francisco, California, United States
1 review
5 of 5 stars Reviewed July 10, 2012

My fiancee and I recently went through Hanoi and had made reservations at Madam Moon in advance so we'd have a place to go right when we landed in Vietnam (via China). We were very glad we did, and ended up staying there throughout our stay in the city. Mr. Binh helped us with all our travel needs prior to... More 

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Pattaya, Thailand
1 review
5 of 5 stars Reviewed June 24, 2012

As written in other reviews the location is very central, ideal to walk to the night market and several tourist spots, plenty of restaurants around (compare the prices!). The small hotel has only 5 identical rooms on floor 2-6 with a steep staircase. If there were a lift the roomprice would be 20% higher. The rooms are comfortable, about 16... More 

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Melbourne
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2012

While planning to stay a few days, my stay was extended by a month, so something was very 'right' about this place for me. Consisting of only five rooms on the same number of levels, Madam Moon Guesthouse is on a small scale so it has a family atmosphere where staff have names & not just roles, with mutual respect... More 

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Vienna, Austria
2 reviews
2 of 5 stars Reviewed May 6, 2012

Madame Moon (and its siblings) may be a ok hotel but the fact that the transfer from the airport to the city centre (and transfer from the airport is rather tiresome in Hanoi) which the hotel supposedly organised (we were warned by other travellers' feedback and reconfirmed twice via emaiL ) never showed up was really a bore. All the... More 

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S.Korea
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2012

we had stay Madam Moon guesthouse 4nights 5days. we, 6members(3 married couples) were so touched while we were there. first of all, it was so lovely and kindness hotel because of Mr.Binh. he always did and treated his best for us like real family. secondly, it was great location. i think everyone is able to reach that hotel so easily,... More 

Was this review helpful? Yes 2
City
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 4, 2012

I made a reservation via email at Madame Moon Guesthouse and confirmed a couple of days before the intended stay. However, when we arrived (tired after a 6 hour bus ride), we we told that the hotel was full and the reservation was cancelled.

Was this review helpful? Yes 1
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