We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Madam Moon Guesthouse

Certificate of Excellence
Hotel website
17 Hang Hanh Str, Hanoi 1000, Vietnam
Special Price
madammoonguesthouse.com
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Madam Moon Guesthouse
Professional photos View all
Browse nearby
Madam Moon Guesthouse
Write a Review

202 reviews from our community

Traveler rating
    142
    48
    5
    5
    2
See reviews for
21
101
20
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (53)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (49)
All months
Rio de Janeiro, Rio de Janeiro, Brazil
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I had a wonderful stay at this hotel. The location is the best possible, close to the old quarter and lake but in a very quiet and cozy street, with many bars and good restaurants close by, walking distance of 5 minutes. The value for money is also good. The rooms (we stayed five nights in two... More 

Was this review helpful? Yes
Cabo San Lucas, Mexico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff are fantastic and very helpful, go see them they will help you with all your needs and will also organize a brilliant trip for you. They are very friendly. The hotel is in an amazing location close to restaurants, local food places, the lake and bars.

Was this review helpful? Yes
San Francisco, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

With a very central location in the Old Quarter of Hanoi, Madam Moon proved to be an excellent guesthouse. Our trip to Vietnam simply would not have been as amazing without the assistance of Binh Pham and his staff at Madam Moon, especially Huy who graciously accommodated our predawn arrivals (yes, plural) in Hanoi. No request proved too much for... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were a group of 6 friends travelling together in Vietnam for the first time. This was our first port of call, and what a brilliant find it was! The location in central Hanoi is excellent - many sights and places are within easy walking distance - but the street on which the guest house is located is remarkably quiet... More 

Was this review helpful? Yes
Rio de Janeiro, RJ
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location in the center of Hanoi. The room was very tidy and comfortable, the only downside is the lack of a lift, but that seems to be a common thing in Vietnam as a whole. The staff is incredibly helpful and hospitable, especially Mr. Binh, who helped us organize a Halong Bay cruise and transportation towards the south of... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, good breakfast and incredibly helpful staff. Recommended . my son and I only stayed for one night but on any future visit would definitely use Madame Moon as a base on Hanoi. The in house travel agency staff were very knowledgeable and extremely helpful.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Hmmm... I'm a little suspicious about the authenticity of the one star review below. It sounds like the staff went to great lengths to accommodate the requests that were made. Perhaps being more forthcoming about concerns as they arise would yield better results than complaining about them after the fact. Anyways, the service I received at Madam Moon was superior... More 

Was this review helpful? Yes
Krefeld, Germany
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked 6 months or so in advance. Unfortunately our flight arrived very late, we arrived at the hotel around 11 pm. This seems to be a problem in small, cheap hotels. Our room was given to another couple because they didn't like their old room or something (?) and we got an "upgrade" to a really lousy, unclean and... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 5, 2015

We were supposed to stay in the hostel next door (artisan Hostel) but since we were so many of us, the guys at artisan booked us a few rooms at madam moon (which is actually a little cheaper) and we were not sure of what to expect but when we got there we got the best surprise ever the rooms... More 

Was this review helpful? Yes
Melbourne, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 4, 2015

Even though we stayed just one night at Madam moon, we got the best service, I have ever experienced. Firstly the email responses from Mr Pham were clear and addressed all our queries. We arranged the Halong Bay cruise with them, which was an amazing experience. They also arranged airport pick up. They stored our backpacks while we were on... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
View from room (3)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Room/suite (9)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question