We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Madam Moon Guesthouse

17 Hang Hanh Str, Hanoi 1000, Vietnam
Hotel website
Special Price
madammoonguesthouse.com
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Certificate of Excellence 2014
Madam Moon Guesthouse
Professional photos View all
Madam Moon Guesthouse
Write a Review

167 reviews from our community

Traveler rating
    115
    43
    4
    4
    1
See reviews for
19
80
18
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (38)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (32)
All months
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Rooms at Madame Moon's are spacious and clean.They come eqipped with fan, ac, fridge, TV and hair drier. The bathroom is small but still okay size. You can seperate toilet from shower with a shower curtain. Breakfast is buffet style with Western and Vietnamese options and wad really good. Especially, we found Madame moons reception staff to be very helpful.... More

Was this review helpful? Yes
Auckland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Madam Moon situated in perhaps one of the quietest street within the busiest area. The room was clean, plenty of space. The staffs there are very friendly, speaks good English and very helpful. Just steps away from the old quarter, the lake and walking distance to the French quarter and the west side of the old quarter. They do laundry... More

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

First time at madam moons what a lovely surprise .great rooms great friendly service and breakfast A Cross the alley was delicious lots of choices . Perfect location to see the old quarter. I emailed Mr Binh and even our flights to Hue were done by emailnog problems

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was a pleasure to stay at Madam Moon. The rooms were clean and the beds were the best we encountered during our 5 weeks of touring Northern Vietnam. The staff were always very helpful and friendly. Natalie at the reception was outstanding. She organized some excursions for us and ensured we had a warm welcome back to the hotel... More

Was this review helpful? Yes
Pirongia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've used Madam Moon Guesthouse twice before and I keep coming back for a few reasons like: Great location in the old quarter. Excellent value for money. Last but not least the staff. Especially Nathalie for whom nothing was to much. She speaks good English and apart from her great abilities she gives you a very good rate if you... More

Was this review helpful? Yes
Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Excellent location in Hanoi, near the lake and busy streets of the old quarter. Excellent assistance for travel tours and entertainments in the city and very helpful staff. No lift. The building is very narrow, only one room on each floor. The rooms are large and comfortable, but the bathrooms are very small. No restaurant, the breakfast is served in... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Madam Moon is located just around the corner of the Hoan-Kiem-Lake and therefore you can explore a lot of important areas in the city by walk. I liked the room, quality of Internet and the chance to put off ac and just use a fan. Especially to mention is Natalie, a really lovely girl at the reception. She was very... More

Was this review helpful? Yes
Adelaide, South Australia, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of staying here 5 nights while in Hanoi as a result of a recommendation from a friend. Management and all staff were extremely friendly and only too happy to go out of their way to be helpful. Rooms were adequate clean and comfortable and serviced efficiently each day. Anything I asked for was delivered promptly and... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at Madam Moons, the staff were very helpful and kind (when I was ill they rang up to see if they could help with anything) and the rooms lovely and kept very clean. It is also a lovely location, so near to the lake. I would happily stay there again. Allison UK

Was this review helpful? Yes
Lille, France
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Excellent location in this little street 30 sec walking from the northern part of the central lack in Hanoi... Personal is very kind and dedicated. Rooms (Madam Moon Guesthouse 2) are clean & quite big. Breakfast is balanced and good. I like the restaurant where breakfast is served... it has a lovely balcony! I'll come again.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Madam Moon Guesthouse? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Madam Moon Guesthouse

Address: 17 Hang Hanh Str, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Odigeo and HostelBookers so you can book your Madam Moon Guesthouse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Madam Moon Guesthouse Hotel Hanoi

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Room/suite (9)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (3)
Viewed
Other (33)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Near Madam Moon Guesthouse

Enlarge Map
Top-rated Restaurants Nearby
Top-rated Attractions Nearby