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Madam Moon Guesthouse

Certificate of Excellence
17 Hang Hanh Str, Hanoi 1000, Vietnam
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1 room 1 guest
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217 Reviews from our TripAdvisor Community

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Traveler rating
    153
    52
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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All months
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I highly recommend this hotel. We had a very nice stay -- great location, clean rooms, extremely friendly staff. They organized a Halong Bay trip, which they refunded in full because of bad weather. Tasty breakfast included, too. Thanks for the great stay!

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singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at Madam Moons. the bed may be hard to some, but it was not a problem for me and I had a very good rest every night. The best part of the room is the hot and strong water shower. the room and toilet is very clean and neat. there is both a fan and... More 

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Istanbul, Turkey
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Madam Moon Guesthouse is a lovely hotel just at the centre of Hanoi, at the centre of all attractions including the lake. The staff makes this small hotel unique, the best staff ever. If you do not mind the stairs, rooms are quite large, very comfortable and clean. The breakfast is superb (with tones of fruits), though it is being... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Large room with full amenities(TV, Air-condition, Refrigerator, Water Heater, Hair Drier...) including breakfast, buffet style. Good location can access to every place in hoan kiem area. And very kind staffs!!!

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Switzerland
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Madam Moon Guesthouse for three nights with a friend. It was a clean big room, the employees are very kind. If I go back to Hanoi, I would choose MMG. The only thing I didn't like was the breakfast. I found two hairs in my pancake...

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 24, 2015

It's perfectly located just by the lake and the old quarter - and yet located on a quieter and cosy street. The staff was super friendly and the service was excellent! They helped us with (fantastic!) tours to Sapa, Halong Bay and even flights further on. They also looked after our bags and provided a shower and breakfast after check... More 

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Redwood City, California
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2015

Stayed here for a week while in Hanoi. The staff is excellent and always helpful. Rooms are large and clean. Internet always worked well. Breakfast with a lot of variety. Some of the best coffee on the trip. So close to Hoan Kiem Lake that we were able to walk every morning and people-watch. It's a perfect location and I... More 

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Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 13, 2015

Awesome room, very clean and super helpful staff. Cheap and great location near good restaurants and cafes with lake nearby. Easy to book trains or flights with reception, who have lots of good insight into all areas. Stairs up to room are a bit intense but good after a day of eating and drinking!

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Lyon, France
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 14, 2015

We were made to feel very welcome from the moment we arrived. Nathalie and her team helped us sort out our excursions to Halong Bay and Sapa and we were either picked up directly from the guesthouse or accompanied to the train station which meant everything went to plan. The room was basic but functional which suited us perfectly. Ensuite... More 

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Brooklyn, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 1, 2015

I would stay here again in a heartbeat (visited for several nights in June 2014). The location by Hoan Kiem Lake is perfect for those who want to be in the thick of the city but with some peace and quiet readily available, and the price is modest. I went running daily (often in an afternoon rainstorm) around the lake,... More 

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