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Madam Moon Guesthouse

Certificate of Excellence
17 Hang Hanh Str, Hanoi 1000, Vietnam
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210 Reviews from our TripAdvisor Community

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Traveler rating
    147
    51
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22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (210)
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All months
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

It's perfectly located just by the lake and the old quarter - and yet located on a quieter and cosy street. The staff was super friendly and the service was excellent! They helped us with (fantastic!) tours to Sapa, Halong Bay and even flights further on. They also looked after our bags and provided a shower and breakfast after check... More 

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Redwood City, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a week while in Hanoi. The staff is excellent and always helpful. Rooms are large and clean. Internet always worked well. Breakfast with a lot of variety. Some of the best coffee on the trip. So close to Hoan Kiem Lake that we were able to walk every morning and people-watch. It's a perfect location and I... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome room, very clean and super helpful staff. Cheap and great location near good restaurants and cafes with lake nearby. Easy to book trains or flights with reception, who have lots of good insight into all areas. Stairs up to room are a bit intense but good after a day of eating and drinking!

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Lyon, France
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2015

We were made to feel very welcome from the moment we arrived. Nathalie and her team helped us sort out our excursions to Halong Bay and Sapa and we were either picked up directly from the guesthouse or accompanied to the train station which meant everything went to plan. The room was basic but functional which suited us perfectly. Ensuite... More 

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Brooklyn, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 1, 2015

I would stay here again in a heartbeat (visited for several nights in June 2014). The location by Hoan Kiem Lake is perfect for those who want to be in the thick of the city but with some peace and quiet readily available, and the price is modest. I went running daily (often in an afternoon rainstorm) around the lake,... More 

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Hanoi, Vietnam
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 7, 2015

Very good medium budget hotel. Near the lake. Walking distance to many busy shopping and restaurant area. The staff was very courteous, helpful and not pushy for their own tours. Bathroom is small with an open shower eastern style (no cubicle) - Breakfast is served at a restaurant across the street. General impression: excellent for a medium budget.

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Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 22, 2015

My girlfriend and I had a wonderful stay at this hotel. The location is the best possible, close to the old quarter and lake but in a very quiet and cozy street, with many bars and good restaurants close by, walking distance of 5 minutes. The value for money is also good. The rooms (we stayed five nights in two... More 

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Cabo San Lucas, Mexico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2015

The staff are fantastic and very helpful, go see them they will help you with all your needs and will also organize a brilliant trip for you. They are very friendly. The hotel is in an amazing location close to restaurants, local food places, the lake and bars.

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San Francisco, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

With a very central location in the Old Quarter of Hanoi, Madam Moon proved to be an excellent guesthouse. Our trip to Vietnam simply would not have been as amazing without the assistance of Binh Pham and his staff at Madam Moon, especially Huy who graciously accommodated our predawn arrivals (yes, plural) in Hanoi. No request proved too much for... More 

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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

We were a group of 6 friends travelling together in Vietnam for the first time. This was our first port of call, and what a brilliant find it was! The location in central Hanoi is excellent - many sights and places are within easy walking distance - but the street on which the guest house is located is remarkably quiet... More 

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