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Madam Moon Guesthouse

17 Hang Hanh Str, Hanoi 1000, Vietnam
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madammoonguesthouse.com
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Certificate of Excellence 2014
Madam Moon Guesthouse
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Madam Moon Guesthouse
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171 reviews from our community

Traveler rating
    118
    44
    4
    4
    1
See reviews for
19
83
18
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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Brisbane, Queensland, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in Madam Moon's for 3 nights very recently. We found the room all you would expect for a very reasonable price per night. The staff were outstanding. Nothing was too much for them. Forever offering coffee, tea or water when we returned from outings, booking tour to Halong Bay at competitive price, I could go on and on.... More 

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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

3 of us travel and we have really a pleasant stay...the place is clean and the price is affordable. The pick from the airport is pleasant and thanks Mr Binh and his front line staff that are helpful and provided us with info about the area. They are accommodating and try the best on answering all enquiry. Situated near the... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

We went to madam moon guesthouse because it was on the loney planet. We booked pick up from the airport, and everything was ok. Then we got to the guesthouse and the staff was so friendly all the time, natalie is the receptionist and she was so helpful and really kind during all our stay there. The breakfast is very... More 

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equality
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved staying at madam moon. From the pick up at the airport to our departure everything was great. The room was clean and very stylish. The reception was friendly and accommodating in every way. The breakfast included across the street was yummy with lots of choices. We booked Halong bay/ Lan ha bay tour 3 day/ 2 night w/... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

Rooms at Madame Moon's are spacious and clean.They come eqipped with fan, ac, fridge, TV and hair drier. The bathroom is small but still okay size. You can seperate toilet from shower with a shower curtain. Breakfast is buffet style with Western and Vietnamese options and wad really good. Especially, we found Madame moons reception staff to be very helpful.... More 

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Auckland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

Madam Moon situated in perhaps one of the quietest street within the busiest area. The room was clean, plenty of space. The staffs there are very friendly, speaks good English and very helpful. Just steps away from the old quarter, the lake and walking distance to the French quarter and the west side of the old quarter. They do laundry... More 

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Brisbane, Australia
Top Contributor
55 reviews 55 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

First time at madam moons what a lovely surprise .great rooms great friendly service and breakfast A Cross the alley was delicious lots of choices . Perfect location to see the old quarter. I emailed Mr Binh and even our flights to Hue were done by emailnog problems

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

It was a pleasure to stay at Madam Moon. The rooms were clean and the beds were the best we encountered during our 5 weeks of touring Northern Vietnam. The staff were always very helpful and friendly. Natalie at the reception was outstanding. She organized some excursions for us and ensured we had a warm welcome back to the hotel... More 

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Pirongia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

I've used Madam Moon Guesthouse twice before and I keep coming back for a few reasons like: Great location in the old quarter. Excellent value for money. Last but not least the staff. Especially Nathalie for whom nothing was to much. She speaks good English and apart from her great abilities she gives you a very good rate if you... More 

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Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed November 1, 2014

Excellent location in Hanoi, near the lake and busy streets of the old quarter. Excellent assistance for travel tours and entertainments in the city and very helpful staff. No lift. The building is very narrow, only one room on each floor. The rooms are large and comfortable, but the bathrooms are very small. No restaurant, the breakfast is served in... More 

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Additional Information about Madam Moon Guesthouse

Address: 17 Hang Hanh Str, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 9
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Also Known As:
Madam Moon Guesthouse Hotel Hanoi

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