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All 436 Hanoi B&Bs / inns

Madam Moon Guesthouse

17 Hang Hanh Str, Hanoi 1000, Vietnam
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94%
Ranked #46 of 436 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Mike_Ehrmantraut Aldershot, United Kingdom
  • Overview
  • Reviews (144)
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  • Room tips (30)
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144 people have reviewed this hotel

Traveler rating
    101
    34
    4
    4
    1
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18
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Aldershot, United Kingdom
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights after spells at two other guesthouses in Hanoi. It was slightly more expensive, but well worth it as we didn't experience any of the things that made us leave the other places! Room: Large, airy, with a very comfortable bed. The room had AC and a fan, TV, and a fridge. The shower was... More

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Moscow, Russia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Madam Moon Guesthouse in May. Very good location in the city center. Pleasant staff. Good breakfast at a cafe opposite. You can also book same tours and shuttle to the airport. We all loved.

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Drenthe Province, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a wunderfull time in Madam Moons guesthouse. A great room, very quiet and comfortable. Also the breakfast opposite to the hotel was great. Staff of Madam Moon was extremely friendly and helpfull. Sen advised us very well for the excursions to Halong Bay and Sapa and everything was well arranged, they even sent someone with us to the... More

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had the best stay here, Mr Bin and staff were excellent, and when we go back to Hanoi we will definately be staying here. They helped us with everything, nothing was to much trouble for them. Rooms very clean, location is excellent. If travelling to Hanoi I highly recommend you try Madame Moon first. Gary McDonald Australia

Was this review helpful? Yes 1
Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Madam Moon Guesthouse for over a week and really enjoyed our stay. I stayed at a more expensive hotel on the same street and what you get at Madam Moon is excellent for the price. The staff members are extremely helpful and friendly. They helped organize tours, laundry, and visa extensions. Our room was clean. We had... More

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2014

I stayed at Madam Moon Guesthouse for almost a week and enjoyed the place as much as its efficient, pleasant and helpful staff. The two rooms that I was in during my stay (at first in Madam Moon, and then in Madam Moon 2, a few blocks from the first) were very clean, comfortable, quiet and provided everything a traveller... More

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Brisbane QLD
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

Location was fantastic, Central to the hustle and bustle. Basic room but very clean, great value for money. staff couldnt be more helpful. Breakfast that was included was a good starter to the day.On the day of departure staff kept our luggage safely until we went to the airport. We booked purely on Trip advisors comments and through direct email... More

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Dereham, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 22, 2014

We stayed here after booking a Sapa tour through the tour agency in the hotel. We got an amazing deal, better than everyone else on our tour and when we returned we stayed at the hotel. The rooms are really high standard and the staff are so friendly, especially the guy in the evening. We book a flight through them... More

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Berlin, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed at Madam Moon's for 3 nights and loved it! The room standard is really high, with excellent cleanliness and comfortable beds. The staff is very nice and helpful and though they ask about your plans during the day, they are never pushy about selling you tours (which usually happens a lot in Vietnam). The breakfast is amazing -... More

Was this review helpful? Yes 2
Hanoi, Vietnam
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

Initially I booked just a few days at Madam Moon on my first visit to Hanoi, but ended up staying 4 weeks, because I liked it so much. The hotel is in the Old Quarter of Hanoi, just a few steps away from Hoan Kiem Lake. Almost everything I wanted to do (exploring, eating, dancing, relaxing by the lake, etc.)... More

Was this review helpful? Yes 3
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Additional Information about Madam Moon Guesthouse

Address: 17 Hang Hanh Str, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Madam Moon Guesthouse Hotel Hanoi

122 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Airport Transportation
Official Description (provided by the hotel)
Warmly welcome you to Madam Moon 's Guesthouse! Madam Moon Guesthouse is located on 17 Hang Hanh Str, with the best location in the center of Hanoi old quarter, the guesthouses are almost in one minutes walking to Hoan Kiem Lake, so you can find everything in the walking distance such as shopping center, Dong Xuan market, the Night-market,city view cafe and thousand of restaurants for Vietnamese or Western foods, Bar...etc. especially, you can do morning exercise like walking, running around Hoan Kiem Lake in the morning, afternoon or walking at the night time to keep you in healthy or relax. Madam Moon Guesthouse's team is a hard working team, well trained, we are always searching for the best ways to provide our customers the most comfortable stay during their holiday. We are the guesthouse? yes, but we could ensure that you are paying for the guesthouse room rates, but always receiving a 3-stars hotel services as well as you can find everything that you need in the room such as the Air-condition (two ways), 32-inches television, Bathroom with hot water, strong Wi-fi in the room, etc. We are not only talking, Madam Moon Guesthouse is also the winner of certificate of excellence in many years as well as the year of 2014, why is that ? well, that is good to know how other customers saying about us as a special Guesthouse in Hanoi with friendly staffs, clean rooms, best location, near Hoan Kiem Lake..., There are different hotels with the budget and luxury accommodation, as well as a trustful office of Madam Moon Travel, you can find everything easy from us with our aim to save your time, to be your partner & friend in Hanoi, Vietnam. With the burning passion to provide our guests more services, so we have invested in organizing our tours to many famous places such as Halong Bay with options stay on boat, options stay on Bungalow on Catba Sandy Beach Resort, options stay in hotels on Caba Island, as well as Sapa tours with options stay in hotels, Homestay,..., It will make sure that our guests will save their time and money with booking the whole package holiday or different tours while they are booking the rooms in Madam Moon Guesthouses. Thank you very much for your special time reading the legendary of guestshouse. The guesthouse's team is warmly looking forward to welcoming you soon. ... more   less 
Number of rooms
9

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