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Viet View hotel & Spa

20 Lo Su Street Hoan Kiem Dist | 20 Lo Su, Hanoi 84, Vietnam (Formerly BOSS Hanoi Hotel)
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Viet View hotel & Spa
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Viet View hotel & Spa
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32 reviews from our community

Traveler rating
    23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Queanbeyan, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at Viet View Hotel and spa, was excellent, close to all shopping markets and centrally located in hanoi, great coffee shop straight across the road, they do have spa and massage in hotel i thought was a bit expensive but still very nice, however found cheaper massage across the road from hotel...staff excellent, restaurant on top floor excellent views,... More 

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New Delhi, India
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had chanced upon this property while searching for a suitable hotel for my first ever travel to Hanoi. Right from the start my experience was very good. All interaction with their Sales Team while seeking a proposal, clarifying my questions and even negotiating for a bit of freebies was very pleasant. They were the most prompt to respond to... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear Sanranj, Warmest greetings from Vietview hotel hanoi. First of all,on behalf of the hotel management and staff,i would like to say thank you so much for taking time to share your comments about your recent stay at Vietview hotel & Spa. It was such an honor to serve you at our hotel and it was our happiness to see... More 

Newcastle, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed three nights in this Hotel. We were immediately impressed as soon as we walked in the door. Our room was lovely The staff were all extremely friendly and very helpful . One of our travel bags was damaged from our flight which made the bag useless. The staff noticed and arranged someone to fix it for us in... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear Kathryn K, Warmest greetings from Vietview hotel & Spa. As a leading man of our team, I would love to send our gratefulness for your trust to choose our hotel and your wonderful review. It is indeed a true pleasure for us to make you have an enjoyable time.This will be the huge encouragement for all of our team... More 

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good location.Good room.Good breakfast.Good tour packages.Good staff.Every thing is good in Viet view hotel & Spa. 10 out of 10.Stay four days 4 March 5 March, and 10 March 11 March 2015 .deluxe room is very good.Next time again in Viet View Hotel & spa, Thank You

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear JAAAAA142, Warmest greetings from Vietview hotel & Spa. First of all, we would like to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us. We were elated to learn that your stay was memorable.Your great comment have been shared with the whole team and this will certainly motivate them... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was fantastic, stayed over 2 nights, the staff are absolutely fantastic and extremely friendly also very helpful with pick ups and getting around town. They have a bar and restaurant, the restaurant food is very average can get a lot better food out and about in Hanoi. Over all this place is a fantastic place to stay everything... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear Ben C, Warmest greetings from Vietview hotel & Spa. First of all,on behalf of our team, I would like to express our pleasure to host you at our hotel and our sincere thanks for taking a moment to share your experiences after your stay with us. It is such an incredible feeling to achieve your great compliments. All of... More 

BELLINGHAM
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I ended up with pneumonia from the train trip to Hanoi in winter, and the staff at the hotel were so solicitous - bringing extra tea and water, lemon because they said it was good for illness, walking me to the taxi while on the way to the medical center every day. Really went out of their way to make... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear phebess, Thank you very much for spending your valuable time to share your experiences on Tripadvisor. As the Manager of Vietview hotel & Spa , I appreciated your review about our hotel from facilities to services. We feel absolutely happy to receive your brilliant feedback on this website, which strongly encourages our working spirits. Your compliments will be shared... More 

Cahersiveen, Ireland
1 review
4 of 5 stars Reviewed February 21, 2015

The Viet View was the first hotel that my husband and I stayed in on our recent visit to Vietnam. We stayed here in total for 5 nights, During our stay we had a 3 night trip to Sapa ( wonderful ) returning again to this hotel. While we were away in Sapa the hotel kept the bulk of our... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear betty211919, Warmest greetings from Vietview hotel & Spa hanoi. First of all, we would like to express our greatful thanks for taking the time to write your overall review following your recent staying at our property. It was such an honor to serve you at our hotel and it was our happiness to see how you appreciated our efforts.... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed February 7, 2015

The hotel was in a good location and was clean and presentable and a good base to explore the city from. The main reason for the review was to note the exceptional service. This was 5 star in fact I've had poorer service while staying in 5 star accommodation. The manager/tour desk really went out of there way to make... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear Dave S, Warmest greeting from Vietview hotel & Spa hanoi. Thank you so much for taking time to share your experiences about your recent stay at Vietview hotel & Spa. It is such great honored for us to serve you as our loyal guest. As the leading man of our team, I would like to send our sincere thanks... More 

Long Thành, null, Vietnam
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 3, 2015

Good location, very easy to get everywhere from here, and the rooms are good although not really exciting. The bedroom and especially the bed itself are way too huge. However, they all came along with a narrow and small bathroom,a surprisingly tiny bathtub and a big window where everyone at the opposite house can look through as much as they... More 

Was this review helpful? Yes 1
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear Bơ B, Thank you for taking the time to share your experiences with us on tripadvisor. We are so happy to hear you took advantage of our central location, satisfied with thoughtful staff...and that overall you had a fantastic experience. We hopefully look forward to your next stay at our hotel. We are always willing to assist you with... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2015

We had a nice three-day stay at the Viet View. We arrived well before our check-in time, anticipating having to leave our luggage downstairs while we went to explore the old city. The staff apologized that our room was not yet ready, and offered an upgrade so that we could settle in immediately. The room was clean and comfortable, with... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View hotel & Spa, responded to this review

Dear Danny F, Warmest greeting from Vietview hotel hanoi! First of all, we would like to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us, both positives and negatives. we hopefully look forward to your next stay at our hotel. We are always willing to assist you with any concern.... More 

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