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Viet View Hotel & Spa

#79 of 522 Hotels in Hanoi
Certificate of Excellence
20 Lo Su Street Hoan Kiem Dist, Hanoi 84, Vietnam (Formerly BOSS Hanoi Hotel)
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Best prices for: 1 room 1 guest
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Viet View Hotel & Spa
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74 Reviews from our TripAdvisor Community

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Traveler rating
    42
    26
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (39)
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Perth, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel arranged a driver to collected us from the airport who was waiting for us on arrival. Check in was good and staff very friendly.Booked this hotel as a terrace suite with seating area but only had a thin terrace. The suite below was the one in the photo which I thought we where getting. The room was ok... More 

Was this review helpful? Yes
Adelaide, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Myself and a mate stayed at Viet View for 5 nights all up from 22/6. From day one the staff welcomed us with open hands and couldn't do enough for us! Rooms were great, good A/C, beds, and bathrooms. Reception staff were great, Mrs Jenny helped us book a 2 night tour out in Ha Long Bay which was cut... More 

Was this review helpful? Yes
Cranbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed a total of 3 nights. Staff where fantastic and very helpfull. Lovely bar area with a nice ambience. Good location within walking distance to many resturants, bars etc and plenty of shopping for the wife. Special thanks to Ms Nice for organising our tour to Halong Bay (fantastic experience) and fowarding flights and accomodation in Hoi An.

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for three nights. Clean hotel and very nice staff. The breakfast was very disappointing. It did not look fresh or appetising and was poor quality. The beds are very hard so it was difficult to get a good nights sleep. Probably won't stay here again.

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review

Dear Debra D, Thank you for taking the time to share your review with us on TripAdvisor. We truly regret to hear that your stay did not meet your expectations due to the issue at our breakfast and bed in room. We would like to express our sincerely apologies for any discomfort you have experienced. We always work hard to... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

My friend & I stayed from Malaysia at Viet View Hotel from 23/05 to 27/05 which is the best hotel experience we had in these years. We were so helpless when we first arrived at Hanoi with poor arrangement of local travel agent, with help of Viet View Hotel staff - IAN (who is really helpful in solving the problem... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review

Dear Ibeach34, First of all,as a leading person of our team,i would like to say thank you very much for taking time to share your feeling following your staying at Vietview hotel & Spa. I am so happy to hear of what a great stay you had with us and I will share your kind words with the rest of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Viet View Hotel for two months in a beautiful suite with balcony. We didn't want to leave - it was one of our best experiences ever in a hotel. This was the best. The Viet View became a special home for us over the two months and we'll miss everyone dearly. From the moment we arrived,... More 

Was this review helpful? Yes 1
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review

Dear Sir and Madam, First of all, on behalf of the Vietview hotel management, I would like to send our sincere thanks for your trust to choose Vietview hotel & Spa for your long business trip in Hanoi and i also appreciate every single word you have written about us. We cannot say enough to describe the pleasure we have... More 

Rotorua
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very warmly welcomed, given all the information we needed to find our way around Hanoi. The room very good and all the staff so friendly and helpful. The restaurant was excellent also for all meals, with a great view over the city. The spa was great too.

Was this review helpful? Yes 1
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review

Dear Sandra813, First of all,on behalf of hotel team,i would love to say thank you so much for your kind feedback following your past stay at Vietview hotel & Spa on this Site. I am so glad to hear that my team made you feel welcome with the great service they take pride in delivering and that we have actually... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

They have very accommodating staff and excellent food. The hotel is very accessible, always clean, with nice and comfortable rooms...best value for money. We enjoyed their package especially the food tour.

Was this review helpful? Yes 1
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review

Dear Alma d, Warmest greetings from Vietview hotel & Spa. First of all, on behalf of hotel team,i would love to give you a big thankfulness for this remarkable feedback, and appreciate every single word you have written about us. Your excellent comment have been shared with the whole team and this will certainly motivate them to keep up the... More 

Moe, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 28, 2015

A very nice hotel. Staff were very attentive, and happy to store our luggage while we did overnight trips to Halong Bay and Sapa. Be aware that the restaurant is on the 10th floor and you have to climb one flight of stairs, as the lift only goes to the 9th floor. Walking distance to the night markets and the... More 

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review

Dear Cheggy56, Thank you so much for your kind words regarding your recent stay! I am so happy to hear that you enjoyed your stay with us. I will share all comments received here with our team so they will appreciate hearing these words. Once again, thank you so much for your comment on Tripadvisor! Wishing you and your family... More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

Excellent boutique hotel Friendly, caring staff. From manager on down, everyone goes out of their way they can. Good breakfast. Nice rooms. Easy access to restaurants and cafes. Tours arranged quickly and reasonably.

Was this review helpful? Yes
Viet_View_Hotel, General Manager at Viet View Hotel & Spa, responded to this review

Dear Longwalkabout, First of all, in representation of our team, I would like to send you thankful words for your stay at Vietview hotel & Spa. We also appreciate your compliment about our room, breakfast and location. We hope to continue deliver this unique experience to make the guest always have a memorable experience and satisfaction during the time in... More 

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