The position was very convenient for transprotation and shopping around. Rooms were comfortable and cozy, and the price was really competitive. I was impressed by the working staff cause they were really friendly and helpful. You don't need to worry about anything there. Just tell them what you planned to do, and everything will be ready for you with surprisingly... More

The Cozy Hotel is the best hotel I have stayed out in my more than 20 visits to Vietnam in the past 10 years. The rooms were immaculate, the water was actually hot (unlike most Vietnamese hotels where the best they can achieve is luke-warm), the free breakfast was excellent, and most of all, the staff were so very helpful.... More

Cozy Hotel is a fantastic place to stay in Hanoi. The location is amazing, the staff is friendly and very helpful, the breakfast is delicious and the rooms are very nice and clean! There was nothing bad to say about our stay at Cozy Hotel, and we were glad to come back here after four weeks traveling through Vietnam.

We booked based on the reviews and booked an airport pick up. We were not picked up and when we arrived at Cozy (at midnight) were shown to a room that was so damp it smelled awful and was generally very run down. When we complained we were the moved to Cozy 2, where the room was slightly better and... More

The staff were sooo friendly and helpful. Everything was done online and there were no glitches. We could not have had a better time. Try the pancakes for breakfast. Would return in a second!

Upon the recommendation of our son, we booked 2 nights at this hotel and ended up staying there for 6 nights over a period of 2 weeks. The deluxe room, although not spacious, was very comfortable and spotlessly clean and included a lovely en-suite bathroom with lashings of hot water ; the breakfasts were excellent value for money and we... More

Walk arounnd the nearby lake- look out for supermarket, banks and upmarket restraunts. Book early for the Water Puppets to get front row seat.. Hard to find - ask locals as Hotel only a door wide at street. Cheaper Cozy Hotel around the corner - don't confuse!

Well what can I say, after moving from one bad hostel to another we finally found Hnaoi Cozy Hotel, after alot of negotiation we agreed on a price with breakfast and decided to stay! At first impressions the room looked ok but little did we no that we were sharing it with 6 Cockroaches! We caught 4 of them early... More

On the recommendation of Julia at Vietnam Trip Advisor , she being a little gem in the travel trade, I stayed three nights in Cozy 2 , Hanoi. A welcoming smile from a charming receptionist , with excellent English , set the tone. Everything was just perfect and I couldnt ask for better. The free internet service was an unexpected... More