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All 502 Hanoi hotels

Hanoi Charming Hotel

3.0 of 5 Hotel   |   15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
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Hanoi Charming Hotel
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Ranked #32 of 502 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 5 days ago
Amy T
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1,098 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Overall we had a good experience staying in this hotel. Thank you to all the friendly and helpful stuff. :D We stayed in the middle of the hotel, hence there is no sound pollution.I love the hotel breakfast, simple and nice.

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New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed there recently. I am very satisfied with the room. It's modern and super clean. There is breakfast which includes Vietnamese and Western styles. I tried all and both are good. The most important thing is staff's attitude. They are so friendly, helpful and ....excellent. With the low price, you can find everything wonderful at Charming. I'll be back... More

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Bydgoszcz, Poland
1 review
5 of 5 stars Reviewed 6 days ago NEW

The first contact with Vietnam and Vietnam people was in Hanoi in Charming Hotel. A nice surprise. The personell, the manager - very helpful, Breakfast diversified every day. Rooms cleaned daily. I honestly recomend this hotel.

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Seoul, South Korea
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is possibly the best customer service I've received...ever! The staff are attentive and friendly, chatting convivially over our delicious welcome smoothies. The room is huge since we got upgraded. Nothing was missing. We were given refreshing wet towels while we waited in the lobby for our bags to be taken up to our room and the next morning we... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed, travelled North, and later returned all thanks to Mina, and of course Ming. You made me feel totally at home. Nothing was too much trouble, from Visa's, travel advice, local know where to get what to just being friendly. I so rate this hotel, it's central and off the Main Street, quite and calm, lovely rooms, crisp clean... More

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Christchurch, New Zealand
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a cheap hotel that is clean, quiet and centrally located, with a lift, choose this one. The rooms have a TV, computer with internet that works, a fridge, kettle and a decent shower.The staff are very helpful and the breakfasts are delicious.Walk out the door into the fresh food market, around the corner to any number of... More

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Hobart, Tasmania, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Well what can I say .......never have I experienced the most welcoming staff, lovely lovely people who become such good friends......the biggest reason to return to Vietnam. Great location and very comfortable hotel where everything works well. A must if you visit Ha Noi. Lindsay & Karli (Hobart, Tasmania)

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff at charming hotel was great, kind, helpful at all times, while the room was clean and had everything you can wish for in a reasonable price. If you come to Hanoi, it will be a mistake to stay anywhere else.

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Mina and rest of the staff made us feel right at home at our arrival in Hanoi. They arranged a pick up who was waiting for us at the airport. Even though we arrived hours before the official check-in time they arranged a room and breakfast as soon as we arrived at the hotel. Mina went out of her way... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Charming Hotel was above and beyond anything we could have hoped for. Such helpful, friendly faces at the front desk, clean rooms with great a/c, big complimentary breakfasts, perfect location. Mina was so helpful with booking our tours, giving advice/directions and she also let us shower and rest there on two occasions between cities, when we were no longer checked... More

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Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming Hotel 3*
Number of rooms: 36
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