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Hanoi Charming Hotel

Travelers' Choice award winner
15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Hotel amenities
Hanoi Charming Hotel
Best prices for: 1 room 1 guest
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Ranked #39 of 512 Hotels in Hanoi
A recent review
4 of 5 stars reviewed 3 weeks ago
Terryofoneil Auckland, New Zealand
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1,157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is getting a bit tired and could do with some maintenance but it was clean and tidy. What made it fantastic was the staff, they were wonderful and helped us out with so many things, nothing was a bother. Try and book a room with a front window as it looks out over the alley way and... More 

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 16, 2015

The Charming Hotel was our first stop in Vietnam and was fantastic value for money. The rooms were fairly basic as you would expect for the price however they were clean and comfortable and the showers were hot. The location was great - in the Old Quarter but down a quiet (for Hanoi standards) laneway and away from the worst... More 

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Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2015

This hotel is located in a great little lane in the southwest corner of the Old Quarter, within walking distance of everything in central Hanoi. Our nicely sized double room was at the front, facing onto the lane, and was very clean and tidy. All the staff were incredibly friendly and helpful, providing us with clear, unbiased information about everything... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2015

Service was good and the staff speak good English. Room was clean but note that some do not have city view (which we didn't mind). The hotel is located near a famous Bun Cha shop so do give it a try if you stay there.

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 28, 2015

The staffs there are really friendly and helpful especially Tracy! :) We had a great stay. Foods for breakfast were so so. Overall a great stay! On one note, I think the hotel should prepare some extra adapters for travellers to use in case they forgot to bring theirs. I had to buy mine :(

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

So nice people! Is a fresh touch in a caothic City. We arrived at night, they tried to makes us confortible every time. They do the best to speak english and guide you with a map. The breakfast is delicious and the thing that I loved the most, where the details in decoration besides there's a good view from the... More 

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Manly, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 22, 2015

My husband and I arrived to the hotel late and left early to go on a tour so the Charming hotel was perfect for us. The rooms were small, basic, clean and comfortable. Our breakfast was included - there was a good selection to choose from and it was tasty. Great price, great location.

Was this review helpful? Yes 4
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 18, 2015

We have recently visited this place by looking at the reviews on trip adviser. It's our first experience in Vietnam but to be honest as soon as we arrived, we were very disappointed. Pros: very friendly and helpful staff Cheap and easy to walk around the old quarter. Breakfast selections were nice and there are quite a few options for... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2015

The staff at this hotel was extremely friendly, helpful and spoke great english (rare in Hanoi). The hotel itself was pretty small (located in an alley) and the room was comfortable and provided the basic necessities (hot shower, good bed) especially for the price. The hotel is also located in a really good location - we basically walked everywhere.

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Hong Kong, China
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2015

First and foremost, the people working there were extremely nice and helpful. I was travelling alone and wanted to explore the French Quarter and they were very helpful in helping me find places to enjoy the yummiest food in Hanoi. They spoke good English too. The room itself for its price was v good. I had free wifi and a... More 

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