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All 498 Hanoi hotels

Hanoi Charming Hotel

3.0 of 5 Hotel   |   15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
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Ranked #34 of 498 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 weeks ago
Lindsay M Hobart, Tasmania, Australia
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1,092 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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English first
Hobart, Tasmania, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Well what can I say .......never have I experienced the most welcoming staff, lovely lovely people who become such good friends......the biggest reason to return to Vietnam. Great location and very comfortable hotel where everything works well. A must if you visit Ha Noi. Lindsay & Karli (Hobart, Tasmania)

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff at charming hotel was great, kind, helpful at all times, while the room was clean and had everything you can wish for in a reasonable price. If you come to Hanoi, it will be a mistake to stay anywhere else.

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mina and rest of the staff made us feel right at home at our arrival in Hanoi. They arranged a pick up who was waiting for us at the airport. Even though we arrived hours before the official check-in time they arranged a room and breakfast as soon as we arrived at the hotel. Mina went out of her way... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Charming Hotel was above and beyond anything we could have hoped for. Such helpful, friendly faces at the front desk, clean rooms with great a/c, big complimentary breakfasts, perfect location. Mina was so helpful with booking our tours, giving advice/directions and she also let us shower and rest there on two occasions between cities, when we were no longer checked... More

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Antwerp, Belgium
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

+ really friendly staff who helped me which places to visit and avoid. Planned a really nice (private though so more expensive) to Hue and Hoi An with stops at a very nice and not touristic beach, the marble mountains and an American bunker. I really liked the taxi driver (from the 4seasons hotel in Hue). Nice room -think the... More

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Leeds, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were made to feel very welcome during our time here. The staff are so friendly, helpful & smiley. The room was huge & really quiet. It didn't have any windows but we liked that as makes for a good nights sleep! Location was perfect right in the old town. Breakfast was great, loads to choose from. Can't fault it!

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

During our 5 weeks' stay in Vietnam we have met many friendly and helpful people but Mina and the other staff members are at the top of our shortlist of friendly and helpful staffs! Mina can arrange whatever you need. Be it trips, flights, taxis, whatever! Even after leaving Hanoi she mailed to check that everything went as she had... More

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Best staff ever! Mina, Ngo and the whole staff just make sure you feel at home! They help you whenever and whatever you need... if i could i would take all of them with me! The rooms are super clean and location amazing... in the middle of the old quarter but in a narrow line... this is the place in... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bedroom - bedding had blood stain on the side! Floor was full of bits so could walk bare foot! Staff very nice. Good location. In the centre of old quarter. Hopefully we were just unlucky with the room as the staff and location are good. Good value for money. We only stayed here one night luckily as the room was... More

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Nancy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is located in a small street (no cars! But you still get the motorcycles honking) in the older center. Many interesting spots are just a short walk away. The room are small (consistent with the three stars) but quite cosy, maintenance and cleanliness are excellent. Beware that the cheaper rooms are windowless. The major plus of this hotel... More

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Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming Hotel 3*
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