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Hanoi Charming Hotel

Travelers' Choice award winner
15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
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Hanoi Charming Hotel
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Ranked #38 of 510 Hotels in Hanoi
A recent review
3 of 5 stars reviewed 6 days ago
Libby3333 Manly, Australia
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1,150 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manly, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I arrived to the hotel late and left early to go on a tour so the Charming hotel was perfect for us. The rooms were small, basic, clean and comfortable. Our breakfast was included - there was a good selection to choose from and it was tasty. Great price, great location.

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We have recently visited this place by looking at the reviews on trip adviser. It's our first experience in Vietnam but to be honest as soon as we arrived, we were very disappointed. Pros: very friendly and helpful staff Cheap and easy to walk around the old quarter. Breakfast selections were nice and there are quite a few options for... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at this hotel was extremely friendly, helpful and spoke great english (rare in Hanoi). The hotel itself was pretty small (located in an alley) and the room was comfortable and provided the basic necessities (hot shower, good bed) especially for the price. The hotel is also located in a really good location - we basically walked everywhere.

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Hong Kong, China
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2015

First and foremost, the people working there were extremely nice and helpful. I was travelling alone and wanted to explore the French Quarter and they were very helpful in helping me find places to enjoy the yummiest food in Hanoi. They spoke good English too. The room itself for its price was v good. I had free wifi and a... More 

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Redondo Beach, California
Top Contributor
51 reviews 51 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 3, 2015

Initially we booked this hotel as a 5 hours layover to rest and shower before our overnight train to Sapa. The hotel is such good value and the staff was so accommodating that we decided to stay here after our Sapa trip. It's a small hotel located in the alley but still in the center of Hanoi. It's walking distance... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed February 2, 2015

When we arrived the name had changed so we were not sure we had the correct hotel but we had. This is located in a quiet (by Old quarter standards) backstreet right in the centre of Hanoi. Excellent friendly staff, good basic ensuite rooms with tv/wifi We were given a magnificent map of Hanoi (a must) with excellent recommendations on... More 

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Chile Chico, Chile
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2015

The Charming Hotel is as it's named "Charming"!! I stayed in a city view room which was tastefully decorated, exceptionally clean and a decent size. I had a view of the interesting laneway which had a number of fresh market food stalls, hairdressers & little convenience shops. There are no cars allowed in this street making it very quiet compared... More 

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Los Angeles, California
Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2015

My husband and I were blown away by the service we received at Hanoi Charming (Cheering) hotel from the bell boy to the receptionist. Everyone was welcoming and willing to go above and beyond to make our stay enjoyable. The room is very clean and basic. We truly regretted not booking in advance for our second night after returning from... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

I have been in Charming Hotel for several times from the past months, apart from few hostels. This is one of the finest hotels with cheap price. The staff are courteous, room is clean, served with good breakfast. Worth every cent to stay!

Was this review helpful? Yes 1
Darwin
Contributor
19 reviews 19 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

Location is hard to find, place is a little dated. However price is fair for the area. You can walk around, but always clutching a map! The staff are wonderful. I like the fact that after five days here they are still genuinely friendly after five nights, and we have spent no money on tours at their place! I would... More 

Was this review helpful? Yes 1
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