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All 403 Hanoi B&Bs / inns

Hanoi A1 Hotel

3.0 of 5 Small Hotel   |   1 Cau Go, Hoan Kiem, Hanoi 84, Vietnam
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94%
Ranked #85 of 403 Hanoi B&B and Inns
A recent review
4 of 5 stars reviewed 4 weeks ago
Lauren J Brisbane
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131 people have reviewed this hotel

Traveler rating
    67
    55
    7
    2
    0
See reviews for
13
42
15
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
  • Japanese first
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English first
Brisbane
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Firstly, a big thankyou to the team at A1. We initially had a little drama where one of our travellers had left a bag at the Airport. Instantly, the team at A1 phoned the airport and even when no luggage had shown at the Lost and Found, one of the team travelled back to the airport with our staff to... More

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Suonenjoki, Finland
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2014

I stayed there three nights and was very pleased for my stay. The room was clean and the bed was comfortable. The free wifi worked ok and most of the time was fast enough for skype calls etc. Some noise from street comes to the room if it is located on the street side. The breakfast was basic. Eggs were... More

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Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2014

We thoroughly enjoyed our stay at this hotel.The staff, especially Hara and Leo were extremely helpful. They went out of their way for us and always did so with a genuine smile and willingness to help. While we were waiting to be picked up to go home, they organised to have kebabs delivered and even walked to the shop to... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed January 23, 2014

First and foremost, kudos to James and his team! Stayed 3 nights here and was really impressed with the warmth and friendliness showed by them. They took the effort to interact with us and tried to make us feel welcome. Also, James and his staff know their stuffs - where to eat, what to see, where to go. The tour... More

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Perth, Australia
1 review
5 of 5 stars Reviewed December 25, 2013

Mr James and his staff were fantastic and couldn't do enough for us. The location is excellent, situated in the old quarter and a short walk to many of the attractions such as Hoa Kiem Lake, Water Puppet theatre and the French Quarter. The sttaff were more than willing to help us, including transport, sights to see or places to... More

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HanoiA1, General Manager at Hanoi A1 Hotel, responded to this review

Dear Mr and Mrs.Blake, Thanks for kind comments and sharing them here on tripadvisor. We certainly appreciate your praise. We are happy to hear about your satisfaction with our Serivce and location. As service from the heart is our key focus, I will certainly share you positive comments with our team for further encouragement; it is alway nice to see... More

madrid
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2013

I stayed here with my sisters and husband over the holidays and was both impressed and touched by how friendly and thoughtful the staff was! They did everything from arranging our airport transport and to offering my husband a coat becuase of the cold weather. The receptionist was always one step ahead of us with our needs and wants. The... More

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HanoiA1, General Manager at Hanoi A1 Hotel, responded to this review

Dear Menka223, Your time and effort to share your experience in our hotel is well appreciated. We are happy that you had such a joyful time with us and that our focus on personal service finds your recognition. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. All the best and... More

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 22, 2013 via mobile

- fantastic location at the edge of the old quarter, only minutes from Hoa Kiem lake and at easy walking distance to French Quarter. i also walked to.the area of the Temple of Literature and to the West Lake from here. - genuinely nice staff, who were really helpful with suggestions, ordering taxis and making sure i was not overcharged... More

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HanoiA1, General Manager at Hanoi A1 Hotel, responded to this review

Dear Londoner 51, Thanks for your kind review on TripAdvisor. We are very happy to hear that you enjoyed your time with us. We are happy that our breakfast selection and airport transfer service found your appreciation. I will certainly share as well with my team your kind remarks on the service provided for further motivation. At Hanoi A1, we... More

Tilburg, The Netherlands
1 review
5 of 5 stars Reviewed December 22, 2013

When we arrived in Vietnam this was our first hotel (breakfast incl). The rooms are big and clean, nice and comfortable beds, rainshower etc. Besides of all this it has a perfect location in Old Quarter and close to the lake and French Quarter. At the hotel they can arrange tours or tickets for you, and they recommend good agency's... More

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HanoiA1, General Manager at Hanoi A1 Hotel, responded to this review

Dear Karlijin S (Mr. Van Dave) we are very happy to hear who much you enjoyed your time with us. We appreciate, that you took the time to share your experience with us and fellow travelers. I am glad when I got your email well after you were back your country. You know, Our hotel can provide any kind of... More

Ho Chi Minh City, Vietnam
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 8, 2013

Surprisingly I got recommend to stay in this hotel for budget. Upon arrival by the first time in Hanoi, I have received the very friendly welcome by all the staff here and even that the manager next to. Room is very clean. Laundry is professionally done on time. Breakfast is delicious. I am absolutely please for staying and feel like... More

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HanoiA1, General Manager at Hanoi A1 Hotel, responded to this review

Dear Po_Tran, It is great to hear that you had a memorable stay with us. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. I will certainly share you positive comments with our team for further encouragement; it is always nice to see the outcome of our efforts. Thank... More

Hanoi, Vietnam
1 review
5 of 5 stars Reviewed December 5, 2013 via mobile

Good hotel, good service. We stayed there for a week. The hotel is located at convenient. We had a good experience with the management there. Good concierge with wide knowledge of tourism. Room rate is comparable to others

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HanoiA1, General Manager at Hanoi A1 Hotel, responded to this review

Dear anh b Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit All the best and... More

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Additional Information about Hanoi A1 Hotel

Address: 1 Cau Go, Hoan Kiem, Hanoi 84, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #85 of 403 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi A1 Hotel 3*
Official Description (provided by the hotel):
Hanoi A1, a brand new hotel, is located right in the center of Hanoi Old Quarter, just 2 minutes walking to the legendary Hoan Kiem Lake. The hotel’s location is very convenient for you as shopping and banking facilities, as well as eating and entertaining options are all very close by. With modern equipment, luxurious facilities and friendly, well trained staff, we commit that Hanoi A1 hotel is the best choice for the guests who want to stay in Hanoi for both leisure and business. ... more   less 
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