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Hanoi A1 Hotel

Certificate of Excellence
1 Cau Go, Hoan Kiem, Hanoi 84, Vietnam
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1 room 1 guest
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175 Reviews from our TripAdvisor Community

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Traveler rating
    96
    63
    11
    5
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (23)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (58)
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Turkey
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

we are an older But independent Australian couple, and had a plethora of problems coming in to Vietnam. The Ai hotel staff from the manager (James) down (all staff), went out of their way to help us. Eg retrieving our baggage, lost at departure point by Qatar, to organising 4 star luxury cruise on Hay Long Bay for much less... More 

Review collected in partnership with this hotel

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed 3nights as part of a private tour. These guys know how to look after a guest. Anything we asked they answered or would work to find the answer. So friendly and welcoming! AMAZING. You are right in the centre of old town, so shopping and eating is no problem at all. It's basic, but has everything you need.

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Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

If there is such a thing like "love at first sight", then that was exactly what my wife and I felt when we found Hanoi A1 Hotel. Not only did we like its location in the heart of the Old Quarter, we also liked its reasonable breakfast-included room rates, comfortable accommodations, excellent service, and, above all, the ever-smiling faces of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 15, 2015

This is such a friendly restaurant! The staff was exceedingly welcoming, helpful and efficient! All of the rooms are thoroughly cleaned everyday and are spotless! Bottled water, coffee, tea and small crackers are provided in the rooms! The whole staff is willing to go out of their way to help you and make your stay comfortable--even at all hours of... More 

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QuangGiang, Người quản lý at Hanoi A1 Hotel, responded to this review

Dear Mr Max-zeene L, Firstly, on the behalf of Hanoi A1 Hotel, I would like to express my strong appreciation to your time writing the review for Hanoi A1 Hotel. We are so greatful for that. You know satisfaction from the guest is our great pleasure. Your valued review really encourages us to keep trying our best to approach the... More 

Hanoi, Vietnam
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 15, 2015

I've traveled all over Vietnam and stayed in many hotels. Hanoi A1 is the best hotel I've stayed at a great value for your money. I've stayed here on three separate occasions and most recently I messed up my reservation booking. I cannot explain how overly-accomdating the staff and manager were, and the everyone working at the hotel is extremely... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 9, 2015

My friend and I stayed here for one night then keep flight to Myanmar of next day. We were impressed with our experience. It's a lovely comfortable hotel which is spotlessly clean. The hotel is a short walk from the Dong Xuan Market, closed to many restaurants, 50mt to Hoang Kiem Lake and many attractions surounds. We also enjoyed a... More 

Was this review helpful? Yes 2
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 6, 2015

Upon first check-in at 14:30, I arrived the hotel and the room was not ready. As I was in a rush, I informed the hotel that my roommate will check in later at 16:30. Due to this, I asked the receptionist if the hotel needed his name or not, she replied no. At 16:30, my friend arrived. When he gave... More 

Was this review helpful? Yes 5
QuangGiang, Director of Sales at Hanoi A1 Hotel, responded to this review

Dear Jimrohn, I hope that you are still doing well. First of all, thank you so much for choosing Hanoi A1 hotel and from the dept of my heart I express my sincere apology for any trouble and inconvenience happening to you during your stay with us. And thank you so much for spending your time writing the review for... More 

1 review
5 of 5 stars Reviewed June 2, 2015 via mobile

I stayed at the hotel for 1week and found the staff great. When I had a question they had the answers and always had suggestions for here to eat and where to go. The rooms are clean and great for the price.Also the transport from and to airport via hotel staff was a load of my mind. Will be back... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2015

We lived in there after the caving tour for taking a rest on April. Location is great, Staff is friendly and helpful. However, the room facilities is little bit different than we prefer. First, the booking website said our rooms have bathtub. But, it is not true when we arrived. Second, one of our rooms has not telephone, little bit... More 

Was this review helpful? Yes 1
Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed April 28, 2015

It is located near old quarter, a walking distance. the good thing is that is not so crowded and noisy. The Manager service was wonderful.... The breakfast was good with a lot of choices - Vietnamese, American, Chinese, etc. We stayed here for 4 days and we could try different breakfast style. No disappointment each time. The room was spacious... More 

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