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All 492 Hanoi hotels

Golden Lotus Hotel

3.0 of 5 Hotel   |   39 hang Trong Street | Hoan Kiem District, Hanoi, Vietnam
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Golden Lotus Hotel
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88%
Ranked #99 of 492 hotels in Hanoi
Certificate of Excellence 2013
A recent review
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146 people have reviewed this hotel

Traveler rating
    68
    58
    8
    3
    9
See reviews for
22
66
15
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
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  • Italian first
  • Norwegian first
  • Polish first
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English first
USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I just spent four nights at the Hanoi Golden Lotus and I cannot compliment the staff enough for their professional, friendly, and genuinely helpful service. The standard hotel rooms themselves are a little small, but nicely appointed and very clean. The beds are comfortable and everything just "works". The one exception was the wifi internet was spotty,... More

Was this review helpful? Yes 3
Fergus Falls
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 3, 2014

Okay so what do you expect for US$35? Well I did not expect much but I got a lot and I thought it was great. The staff is professional, warm and friendly and the breakfast is excellent and served with a wait staff. They will even cook to order for you. My room was small but clean and the amenities... More

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Esslingen am Neckar, Germany
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2014

The Hotel is Close to the Hoan Kiem lake and in the old town of Hanoi. The staff is very friendly and helps you with all what you need and ask for. Especially Annie Tran helps you with all your booking and travel issues. She booked our train from Hue to DaNang although this is really far away from Hanoi.... More

Was this review helpful? Yes 3
Ontario, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2014

Friend of my recommend some 5 star hotel but they are not available on my prior stay, my friend tell me contact the travel agent as my friend had wonderful trip, recommend hotel to stay so we know Golden Lotus Hotel. Hotel it very centrally Location, Staff are friendly, very tidy room with king size bed and fresh fruits were... More

Was this review helpful? Yes 5
Gisborne, New Zealand
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 17, 2014

Our booking was mucked up so we didn't get the two room types requested, the baths don't fit the surround and always seemed to leak onto floor. Staff service was excellent - friendly and professional. Nicely appointed rooms but perhaps some details overlooked like windows that don't close properly - preferable in a city that rises early and loves horns.

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 15, 2013

We stayed at this hotel during our 5 days trip in Hanoi and we loved it. This hotel is centrally located to all the things we wanted to visit, for a great value. We love to take our nightly walk along Hoan Kiem lake and visit the markets during the days. Ha Noi is a bustling city during the day,... More

Was this review helpful? Yes 5
Johor Bahru, Malaysia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 10, 2013

15 (all immediate family members) had arrived from Singapore (transit from Johore) dated 6th Dec 2013 to Golden Lotus Hotel (Hanoi) by VN (tour to Halongbay and Hanoi). After we had our dinner, checked in to the hotel and prepared for the next day tour to Halongbay. Just as we were boiling water to make milk for the baby,without realising... More

Was this review helpful? Yes 8
Mount Maunganui, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 2, 2013

We stayed our first 2 nights in Vietnam at Golden Lotus Hotel and the room was lovely and spacious. It was great value for the budget we were on. The staff were very welcoming and attentive as soon as we arrived and recommended the good local places to eat and visit. We came back for a 3rd night one early... More

Was this review helpful? Yes 7
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 28, 2013 via mobile

Firstly, when I arrived at golden lotus at 2pm, check in time, there was no one at the front desk and a bag boy who spoke no English had to call the reception girl who came running in from outside 10 minutes later. I was then checked in to a room the size of a shoe box, there were leaves... More

Was this review helpful? Yes 1
GoldenLotusHotel, Guest Relations Manager at Golden Lotus Hotel, responded to this review

Dear Valued customer! Firstly, thank you very much for spending time posting your reviews on Tripadvisor. On behalf of Golden Lotus hotel, i am terribly sorry for what you experienced during your stay with us. Actually our hotel also very upset and feel regretful because we always focus on best services and satisfaction to serve customers. However your review will... More

Creswick, Victoria, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 25, 2013

I had the pleasure of staying in Hanoi at the Golden Lotus and loved the 3 days I stayed there .. on my 3rd day in Hanoi I had the misfortune to lose my money and my mobile phone so I was a little distraught ..went back to the hotel and the staff assisted me as much as they could... More

Was this review helpful? Yes 6

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Additional Information about Golden Lotus Hotel

Address: 39 hang Trong Street | Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #99 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Lotus Hotel 3*
Official Description (provided by the hotel):
Located in the heart of Hanoi Old Quarter, Golden Lotus Hotel is the most convenient for banking, shopping, strolling, eating, drinking, and entertaining.It takes 2 minutes walk to reach the beautiful Restore Sword lake, Hanoi Cathedral, and supermarket.Golden Lotus hotel offer the luxurious and spacious room with Orient design style. Rooms with full amenities such as: safety box, Clothes wooden cabinet, LCD cable TV, IDD phone,comfortable bed and modern bathroom with toiletries ...Professional staff will make your stay becomes unforgettable in Hanoi. Let's come and enjoy! ... more   less 
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