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All 493 Hanoi hotels

Golden Lotus Hotel

3.0 of 5 Hotel   |   39 hang Trong Street | Hoan Kiem District, Hanoi, Vietnam
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Ranked #108 of 493 hotels in Hanoi
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Stephen B Orlando, Florida, United States
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152 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Orlando, Florida, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this property one night after a visit to Halong Bay because my previous hotel was full. While the service didn't compare to the prior property, it was adequate just not amazing. The room was clean and had nice antique accents. It's in a great location on a street with lots of shops. Having to climb stairs to... More

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1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Good location. Nice rooms. Wonderful staff. Very professional. Organised great trip to Sa Pa for us. Really helpful very good English speakers. Knowledgable about the area and places to see, eat etc. We returned here twice while traveling the north.

Was this review helpful? Yes 6
GoldenLotusHotel, Giám đốc quan hệ khách hàng at Golden Lotus Hotel, responded to this review

Dear Valued Customer, Thank you very much for your lovely review on Tripadvisor. And we are very happy to know you were satisfied with our service. We always wish to bring the best things for our guests . The guests’ satisfaction is what we are pursuing. To do its best, we always make the guests feel important and show genuine... More

Austin, Minnesota
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 2, 2014

Congratulations! Very professional staff and warm welcome atmosphere! Breakfast was a delight. What if you don’t stay here if you are in Hanoi: Though the price might discourage many travelers, but we do not remember having this comfort and excellent service in many other places ever!

Was this review helpful? Yes 6
GoldenLotusHotel, Giám đốc quan hệ khách hàng at Golden Lotus Hotel, responded to this review

Dear Tully C, Thank you very much for your spending your value time to wright nice reviews about us on Tripadvisor. It's the best encouragement for all of our staff to improve our service better and better in the future. We do hope that your reviews will reach all customer over the world. Looking forward to welcoming you and family... More

Swadlincote, United Kingdom
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed May 2, 2014

We stayed at the Golden Lotus on 9th-10th March, 2014, as part of a tour that we were on. We were in room 2011. This is a very clean and modern hotel. Our room was lovely, no view, but a window out to a void between the floors. This let in a lot of light and had pots of plants... More

Was this review helpful? Yes 14
Perth, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 27, 2014

Stayed here for 4 nights beginning of March 2014.... Hotel staff were so friendly and helpful, rooms were large, with ABSOLUTELY GORGEOUSLY COMFORTABLE BEDS.... *** Rooms cleaned daily. Close to lots of shops and did lots of shopping around here. Easy to organise anything threw the reception staff. Always smiling and willing to help. Breakfast we had to go to... More

Was this review helpful? Yes 16
GoldenLotusHotel, Guest Relations Manager at Golden Lotus Hotel, responded to this review

Dear Valued Guest, Thank you so much for your interest in Golden Lotus Hotels. We are very happy to know that you enjoyed our facilities and services. Your kind review will be passed to all staffs to encourage our work perfomance. We highly hope that we will get more opportunity to serve you in soon time. Thank again and wish... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 12, 2014

My family and I just spent four nights at the Hanoi Golden Lotus and I cannot compliment the staff enough for their professional, friendly, and genuinely helpful service. The standard hotel rooms themselves are a little small, but nicely appointed and very clean. The beds are comfortable and everything just "works". The one exception was the wifi internet was spotty,... More

Was this review helpful? Yes 16
Fergus Falls
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 3, 2014

Okay so what do you expect for US$35? Well I did not expect much but I got a lot and I thought it was great. The staff is professional, warm and friendly and the breakfast is excellent and served with a wait staff. They will even cook to order for you. My room was small but clean and the amenities... More

Was this review helpful? Yes 12
Esslingen am Neckar, Germany
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2014

The Hotel is Close to the Hoan Kiem lake and in the old town of Hanoi. The staff is very friendly and helps you with all what you need and ask for. Especially Annie Tran helps you with all your booking and travel issues. She booked our train from Hue to DaNang although this is really far away from Hanoi.... More

Was this review helpful? Yes 12
Ontario, California
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2014

Friend of my recommend some 5 star hotel but they are not available on my prior stay, my friend tell me contact the travel agent as my friend had wonderful trip, recommend hotel to stay so we know Golden Lotus Hotel. Hotel it very centrally Location, Staff are friendly, very tidy room with king size bed and fresh fruits were... More

Was this review helpful? Yes 13
Gisborne, New Zealand
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 17, 2014

Our booking was mucked up so we didn't get the two room types requested, the baths don't fit the surround and always seemed to leak onto floor. Staff service was excellent - friendly and professional. Nicely appointed rooms but perhaps some details overlooked like windows that don't close properly - preferable in a city that rises early and loves horns.

Was this review helpful? Yes 3
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Additional Information about Golden Lotus Hotel

Address: 39 hang Trong Street | Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Lotus Hotel 3*
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Room/suite (9)
Dining (5)
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Room/suite (12)
Dining (6)
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Business center/function rooms (3)
Bathroom (1)
Other (9)
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style
#23 Spa Hotel in Hanoi #60 Business Hotel in Hanoi #66 Romantic Hotel in Hanoi #77 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Hanoi Old Quarter, Golden Lotus Hotel is the most convenient for banking, shopping, strolling, eating, drinking, and entertaining.It takes 2 minutes walk to reach the beautiful Restore Sword lake, Hanoi Cathedral, and supermarket.Golden Lotus hotel offer the luxurious and spacious room with Orient design style. Rooms with full amenities such as: safety box, Clothes wooden cabinet, LCD cable TV, IDD phone,comfortable bed and modern bathroom with toiletries ...Professional staff will make your stay becomes unforgettable in Hanoi. Let's come and enjoy! ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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