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Maison D'Hanoi Hanova Hotel

3.5 of 5 120 Quan Thanh Street | Ba Dinh District, Hanoi, Vietnam
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Certificate of Excellence 2014
Maison D'Hanoi Hanova Hotel
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Maison D'Hanoi Hanova Hotel
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378 reviews from our community

Traveler rating
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    46
    10
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 1 week ago

We spent a night in room 405. It was horrible! The room smells as if something crawled into the air-conditioning and died, the bathroom moulds so you feel the spores spread in your lungs with every breath and if you want to open a window to let the mould or stink out only kitchen smells come in. When checking out... More 

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Copenhagen Region, Denmark
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights and enjoyed the central location with nice and clean rooms. Good located for easy walk to most attractions. Very friendly and helpful staff. Breakfast is OK but not nothing special. Dinner is good and has a include a good view of the city but there are also many local choices just arond the hotel.

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Campbell River, Canada
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was just an little bit better than most. Exceptional staff. Exceptional location. Right in the thick of things and great for walking around the city to see all the sites. Very convenient send very busy. Staff outdo themselves to give you a hand. Many food places in the immediate area.

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Wodonga, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 18, 2015

This was our first trip to Hanoi and our travel agent recommended this hotel - we are certainly glad that he did. The minute we arrived, Tony, who is also the tour desk manager made us feel at home. We had a room on the eighth floor with magnificent views and windows that actually open. There is a restaurant on... More 

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MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Michael M, Warmly greeting from Maison D'Hanoi Hanova Hotel in Vietnam. Thank you very much for taking your time to share your review in details following your recent stay with us. It was such a pleasure to read that you truly enjoyed our service. We would like to express our sincerest thanks for all details that you shown. Please... More 

Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 9, 2015

We were moved to this hotel after arriving at an unacceptable one earlier in the day? We found the staff to be very friendly and efficient and we ate a most enjoyable meal in the restaurant. Unfortunately the breakfast was quite ordinary and needs improvement.

Was this review helpful? Yes 1
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Jayne512013, Warmly greeting from Maison D'Hanoi Hanova Hotel in Hanoi, Vietnam. We thank you so much for taking your valuable time to write us a nice review on Tripadvisor about Maison D'Hanoi Hanova. We are delighted to know that we met your expectations. All your kind comments are greatly appreciated. Further, we do apologize to you for our breakfast... More 

Cardiff, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2015

A really convenient hotel in the midst of The Old Quarter with fantastic streets, shops and places to eat close by. The hotel is a traditional narrow but tall Vietnamese building and the rooms reflect this. We had a quiet room a few floors up with one smallish window overlooking the interesting roof tops of the area. The forward facing... More 

Was this review helpful? Yes 1
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear RobDavis12, Warmly greeting from Maison D'Hanoi Hotel in Vietnam. Thank you for sharing your experience with us at Sofitel Legend Metropole Hanoi! It is wonderful to know that you enjoyed your stay with the hotel location, room and that our staff was attentive and helpful throughout your stay. We are delighted to read that you enjoyed our services with... More 

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 2, 2015

My stay here was very pleasant and the services from the staff was very good! On 31-Dec morning, I faced some problems with my tour booking (which i booked from other hotel), special thanks to the front desk staffs who helped me to make a few phone calls and solved that - one of them was Angela, another one I... More 

Was this review helpful? Yes 1
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear tac_sek, Warmly greeting from Maison D'Hanoi Hanova Hotel in Vietnam. Thank you for choosing Maison D'Hanoi Hotel at your recent stay in Vietnam. We really appreciate your time and effort in sharing with us your feedback on your experience at our hotel. We are very glad to know that you found our excellent hotel services. Angela and all hotel... More 

Cardiff, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 27, 2014

We booked this hotel with very little research into where it was, and what it was like, but certainly hit on a lucky find! The hotel staff were outstanding. Ann in the reception answered our emails promptly, with the information requested, and we were upgraded to a suite room when we mentioned that it was our honeymoon! (They also made... More 

Was this review helpful? Yes 1
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Simon B, Greeting from Maison D'Hanoi Hanova Hotel. Thank you for taking your valuable time on writing your review of our property, your comments are very much valued. We really appreciate your feedback regarding our customer service, breakfast, dining, rooms and location. It is also a pleasure to know that you enjoyed the hotel room and our staff service... More 

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 14, 2014

Well appointed rooms Excellent customer service; positive response to requests; Very early check-in and very late check-out at a premium. Needed to sleep during day; daytime traffic noise prevented this; changed rooms within 15 min. Excellent breakfast. UK plugs Just outside old quarter of Hanoi however within easy reach

Was this review helpful? Yes 1
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear S44YES, Warmly greeting from Maison D'Hanoi Hanova Hotel. Thank you for taking the time to review our hotel following your recent stay with us. We are delighted to know that our hotel met all your expectations, and that you were satisfied by the service in our Customer Service. We will certainly share your generous words of praise with our... More 

1 review
5 of 5 stars Reviewed December 13, 2014 via mobile

Special shout out and commendation to Vu Tien Thuy (Tony) who helped us out in our tours, and he was very accommodating to our needs. He went beyond his call of duty just to assist us. The room was spacious and clean.

Was this review helpful? Yes
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Monettemesa, Greeting from Maison D'Hanoi Hanova Hotel in Hanoi, Vietnam. We are delighted to read that you had enjoyed your visit with us and highly appreciate the kind words that you have written about our hotel excellent service. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us.... More 

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Additional Information about Maison D'Hanoi Hanova Hotel

Address: 120 Quan Thanh Street | Ba Dinh District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Maison D'Hanoi Hanova Hotel 3.5*
Number of rooms: 52
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Also Known As:
Maison d`Hanoi Hotel Hanoi
Maison d Hotel Hanoi
Hotel Style:
#35 Spa Hotel in Hanoi
#57 Business Hotel in Hanoi
#65 Family Hotel in Hanoi
#74 Romantic Hotel in Hanoi

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