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All 489 Hanoi hotels

The Jasmine Hotel

3.0 of 5 Hotel   |   59 Lo Su | Hoan Kiem, Hanoi 10000, Vietnam
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Ranked #179 of 489 hotels in Hanoi
A recent review
5 of 5 stars reviewed 5 days ago
Tan Lee T Singapore, Singapore
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461 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great service and clean rooms - overall an excellent value for your money. An example, the night before we left Hanoi, my girlfriend got ill with food poisoning. Most restaurants had closed and found it very hard to find a place to get her food. The receptionist helped us to go and buy noodle soup for her. The staff even... More

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Cambridge, United Kingdom
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The breakfast was good - fruit and a short menu of hot food to pick from. Our room was grubby - we had a pet cockroach and the bathroom was v dated. The bed was very very hard. It is cheap, but a lot of places are similarly priced and I expect you can get a better room elsewhere. I... More

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Columbia, Maryland
Top Contributor
52 reviews 52 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 8, 2014

Stayed here for three nights while traveling through Vietnam on work. The staff were very warm and welcoming, breakfast was ample with fresh fruits and egg choices, and the room itself was comfortable and affordable. The location close to the lake was a big selling point for me, as I wanted to be near the old quarter and some of... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 24, 2014

The Jasmine Hotel fit all of our needs. The location was great being only a couple blocks from the lake it was close to the action with less noise. The staff was very friendly and helped us confirm our pickup for our trip to Halong Bay. The breakfast was better then expected and a nice perk. Overall a great hotel... More

Was this review helpful? Yes 2
Paris, France
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2014

My arrival was pretty chaotic as my flight got cancelled. I missed one night at the hotel, arrived in the morning and had to catch a train to the North of Vietnam. The staff was extremely nice to us. Helped us with everything. We came back in Hanoi before heading to Halong Bay and again before going South. Really felt... More

Was this review helpful? Yes 3
Watford, United Kingdom
19 reviews 19 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 3, 2014

Before arriving in Hanoi I arranged for my girlfriend and I to stay in the Hanoi Guesthouse, unfortunately, the day before I arrived in Vietnam the Hanoi Guesthouse e-mailed to let me know that they were fully booked. They suggested that I stay in the Jasmine Hotel. I'm so glad this happened as the staff of this hotel really helped... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 14, 2013

Cannot thank the staff of the Jasmine Hotel enough. The hotel was lovely with nice clean rooms with comfortable beds. We only stayed 1 night but dealt with them over 4 days as we took overnight sleepers and a cruise on the last day. They were so accommodating and always willing to help, we would not have had such a... More

Was this review helpful? Yes 6
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2013 via mobile

Probably the nicest people you will meet, the staff were extremely helpful and accomodating to me and my friends. They gave great advise on where to go and the tour services which they recommended were amazing, including the staff of the tour service. They also have a great breakfast included. Overall possibly the best hotel i stayed in.

Was this review helpful? Yes 6
Sydney, Australia
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 7, 2013

We stayed for two nights at the Jasmine Hotel, Hanoi. This was our first place & the staff were so helpful, easing us right into life in Hanoi. Everything from how to barter on the streets, estimated costs and suggesting reliable services, to booking a (reasonably priced, yet 5 star) cruise in Halong Bay! They were beyond accommodating. And it's... More

Was this review helpful? Yes 4
Bundaberg, Australia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 4, 2013

I have collectively stayed for 6 nights during my travels and this motel was the perfect temporary home. It is located very close to the lake, making it a breeze to navigate around the old quater. There is also excellent street food very close by. The rooms were very very reasonable for the price. They were clean, comfortable and well... More

Was this review helpful? Yes 7

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Additional Information about The Jasmine Hotel

Also Known As:
Jasmine Hotel Hanoi
Address: 59 Lo Su | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #179 of 489 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Jasmine Hotel 3*
Official Description (provided by the hotel):
The Jasmine hotel is located just one minute walk from the Hoan Kiem Lake in Hanoi Old Quarter. Is is RECOMMENDED in the LONELY PLANET-2012. The Hotel provides great, nice rooms with good price. No hidden cost! No worries. Every room has complimentary bottled water, tea, coffee, everyday. The Deluxe room has extra fresh fruit and snacks. We offer free airport pick up for TWO night stay. ... more   less 
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