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The Jasmine Hotel

3.0 of 5 157 Lo Su, Hoan Kiem District, Hanoi 10000, Vietnam
Best prices for: 1 room 1 guest
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471 reviews from our community

Traveler rating
    307
    127
    27
    9
    1
See reviews for
85
202
55
17
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Honestly I was a little shocked when we walked into our room here. After reading all the reviews which raved about this hotel- it just didn't add up. The rooms were small & dark, the beds were soo hard! The bathroom was also very small & not very clean. The highlight of this hotel is definitely the staff! They were... More 

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Old Bar, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 1, 2014

I had picked up a bit of a belly bag on the way to Hanoi and after a couple of 'uncomfortable' days, Doctor River insisted on taking me to the SOS International Hospital for some medication and I was back on track in 24 hours. Some special 'yellow fruits' as suggested by the SOS Doctor were found for me and... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2014

The Jasmine is good value for its star rating. Clean and comfortable with a generous breakfast. What makes it unique is the friendly, kind staff that go out of their way to be helpful. Situated in easy walking distance to the 'Old Quarter' the Jasmine is a great place to stay and relax.

Was this review helpful? Yes 2
Quito, Ecuador
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 13, 2014

Great service and good deal for location. The hotel very kindly helped organize a last minute day tour after 8pm the night before, when other plans fell through. AC was broken in my room - and it was very hot, which was disappointing after 40 hours of travel. It was also quite noisy and my room was poorly ventilated. I... More 

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
38 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 2, 2014

We booked 2 nights here after having come back from Halong Bay and were met by the receptionist when we got dropped off at the hotel, she came out to welcome us and give us a hand with bags. We were shown to our room after being given a free bottle of water each. We got told that our room... More 

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 25, 2014

This was our second stay at The Jasmine Hotel and it was just as wonderful as our first. Knowing it was our honeymoon they decorated our room and gave us a special honeymoon cake and wine. The best thing about this place is how warm and welcoming the staff were, they were so helpful organising our trip to Ha Long... More 

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

All staff members were superb in this hotel. They couldn't be more helpful. We took an overnight trip to halong and got back to hotel at 4.30 pm. The hotel had only one room available but they gave us (free) to shower before we left for our over night train to Da Nang. When we came back from Hue for... More 

Was this review helpful? Yes 3
Contributor
19 reviews 19 reviews
8 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed May 30, 2014

At the Jasmine Garden Hotel it is all about the most unforgettable customer service and the guest is number 1. All the staff are focused at giving you a positive experience where nothing is too much trouble. They are extremely welcoming you and make sure you are comfortable before booking you in. The room was spacious, spotlessly clean and airy... More 

Was this review helpful? Yes 5
Seoul, South Korea
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 11, 2014

Great discount hotel featuring clean rooms, friendly service, and comfortable furniture. Bathroom is clean and includes hot water. Breakfast included with room. Room has ac, mini bar, and television. They were nice enough to get our laundry back to us in under eight hours, too! We arrived in Hanoi at 7 Am and they let us check in at that... More 

Was this review helpful? Yes 10
London
Top Contributor
84 reviews 84 reviews
69 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed May 10, 2014

All was very good, as in previous stays, but I noticed a little trick at the end which spoilt the whole experience and made broke the magic... here is what happens. The price of the room is in USD, when you go and pay and ask to pay by card, you need to be careful because you are about to... More 

Was this review helpful? Yes 1
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Additional Information about The Jasmine Hotel

Address: 157 Lo Su, Hoan Kiem District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Jasmine Hotel 3*
Number of rooms: 30
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Also Known As:
Jasmine Hotel Hanoi

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