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All 494 Hanoi hotels

The Jasmine Hotel

3.0 of 5 Hotel   |   37 Lo Su | Hoan Kiem, Hanoi 10000, Vietnam
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Ranked #194 of 494 hotels in Hanoi
A recent review
5 of 5 stars Reviewed June 25, 2014
NigelandClaire Melbourne, Australia
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465 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Melbourne, Australia
2 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 25, 2014

This was our second stay at The Jasmine Hotel and it was just as wonderful as our first. Knowing it was our honeymoon they decorated our room and gave us a special honeymoon cake and wine. The best thing about this place is how warm and welcoming the staff were, they were so helpful organising our trip to Ha Long... More

Was this review helpful? Yes 1
Sydney, Australia
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

All staff members were superb in this hotel. They couldn't be more helpful. We took an overnight trip to halong and got back to hotel at 4.30 pm. The hotel had only one room available but they gave us (free) to shower before we left for our over night train to Da Nang. When we came back from Hue for... More

Was this review helpful? Yes 2
12 reviews 12 reviews
7 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed May 30, 2014

At the Jasmine Garden Hotel it is all about the most unforgettable customer service and the guest is number 1. All the staff are focused at giving you a positive experience where nothing is too much trouble. They are extremely welcoming you and make sure you are comfortable before booking you in. The room was spacious, spotlessly clean and airy... More

Was this review helpful? Yes 5
Seoul, South Korea
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 11, 2014

Great discount hotel featuring clean rooms, friendly service, and comfortable furniture. Bathroom is clean and includes hot water. Breakfast included with room. Room has ac, mini bar, and television. They were nice enough to get our laundry back to us in under eight hours, too! We arrived in Hanoi at 7 Am and they let us check in at that... More

Was this review helpful? Yes 10
Top Contributor
83 reviews 83 reviews
68 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed May 10, 2014

All was very good, as in previous stays, but I noticed a little trick at the end which spoilt the whole experience and made broke the magic... here is what happens. The price of the room is in USD, when you go and pay and ask to pay by card, you need to be careful because you are about to... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 11, 2014

Great service and clean rooms - overall an excellent value for your money. An example, the night before we left Hanoi, my girlfriend got ill with food poisoning. Most restaurants had closed and found it very hard to find a place to get her food. The receptionist helped us to go and buy noodle soup for her. The staff even... More

Was this review helpful? Yes 11
Cambridge, United Kingdom
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 29, 2014

The breakfast was good - fruit and a short menu of hot food to pick from. Our room was grubby - we had a pet cockroach and the bathroom was v dated. The bed was very very hard. It is cheap, but a lot of places are similarly priced and I expect you can get a better room elsewhere. I... More

Was this review helpful? Yes 1
Columbia, Maryland
Top Contributor
51 reviews 51 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 8, 2014

Stayed here for three nights while traveling through Vietnam on work. The staff were very warm and welcoming, breakfast was ample with fresh fruits and egg choices, and the room itself was comfortable and affordable. The location close to the lake was a big selling point for me, as I wanted to be near the old quarter and some of... More

Was this review helpful? Yes 4
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 24, 2014

The Jasmine Hotel fit all of our needs. The location was great being only a couple blocks from the lake it was close to the action with less noise. The staff was very friendly and helped us confirm our pickup for our trip to Halong Bay. The breakfast was better then expected and a nice perk. Overall a great hotel... More

Was this review helpful? Yes 11
Paris, France
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 28, 2014

My arrival was pretty chaotic as my flight got cancelled. I missed one night at the hotel, arrived in the morning and had to catch a train to the North of Vietnam. The staff was extremely nice to us. Helped us with everything. We came back in Hanoi before heading to Halong Bay and again before going South. Really felt... More

Was this review helpful? Yes 12
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Additional Information about The Jasmine Hotel

Address: 37 Lo Su | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Jasmine Hotel 3*
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Also Known As:
Jasmine Hotel Hanoi

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Room/suite (28)
Hotel & grounds (20)
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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
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Official Description (provided by the hotel)
The Jasmine hotel is located near hoan kiem lake in Hanoi old quarter. The hotel is highly RECOMMENDED by lonely planet and rough guides books since 2010. It provides 30 great, nice rooms with good price (private room from only $22/night). No hidden cost! No worries. Every room has complimentary bottled water and in-room complimentary drinks everyday. Some deluxe rooms have balcony and extra fresh fruit daily. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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