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All 502 Hanoi hotels

The Jasmine Hotel

3.0 of 5 Hotel   |   37 Lo Su | Hoan Kiem, Hanoi 10000, Vietnam
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The Jasmine Hotel
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Ranked #194 of 502 Hotels in Hanoi
A recent review
4 of 5 stars Reviewed September 13, 2014
wajari Quito, Ecuador
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466 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quito, Ecuador
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 13, 2014

Great service and good deal for location. The hotel very kindly helped organize a last minute day tour after 8pm the night before, when other plans fell through. AC was broken in my room - and it was very hot, which was disappointing after 40 hours of travel. It was also quite noisy and my room was poorly ventilated. I... More

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 2, 2014

We booked 2 nights here after having come back from Halong Bay and were met by the receptionist when we got dropped off at the hotel, she came out to welcome us and give us a hand with bags. We were shown to our room after being given a free bottle of water each. We got told that our room... More

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 25, 2014

This was our second stay at The Jasmine Hotel and it was just as wonderful as our first. Knowing it was our honeymoon they decorated our room and gave us a special honeymoon cake and wine. The best thing about this place is how warm and welcoming the staff were, they were so helpful organising our trip to Ha Long... More

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

All staff members were superb in this hotel. They couldn't be more helpful. We took an overnight trip to halong and got back to hotel at 4.30 pm. The hotel had only one room available but they gave us (free) to shower before we left for our over night train to Da Nang. When we came back from Hue for... More

Was this review helpful? Yes 3
Contributor
15 reviews 15 reviews
7 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed May 30, 2014

At the Jasmine Garden Hotel it is all about the most unforgettable customer service and the guest is number 1. All the staff are focused at giving you a positive experience where nothing is too much trouble. They are extremely welcoming you and make sure you are comfortable before booking you in. The room was spacious, spotlessly clean and airy... More

Was this review helpful? Yes 5
Seoul, South Korea
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 11, 2014

Great discount hotel featuring clean rooms, friendly service, and comfortable furniture. Bathroom is clean and includes hot water. Breakfast included with room. Room has ac, mini bar, and television. They were nice enough to get our laundry back to us in under eight hours, too! We arrived in Hanoi at 7 Am and they let us check in at that... More

Was this review helpful? Yes 10
London
Top Contributor
84 reviews 84 reviews
69 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed May 10, 2014

All was very good, as in previous stays, but I noticed a little trick at the end which spoilt the whole experience and made broke the magic... here is what happens. The price of the room is in USD, when you go and pay and ask to pay by card, you need to be careful because you are about to... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 11, 2014

Great service and clean rooms - overall an excellent value for your money. An example, the night before we left Hanoi, my girlfriend got ill with food poisoning. Most restaurants had closed and found it very hard to find a place to get her food. The receptionist helped us to go and buy noodle soup for her. The staff even... More

Was this review helpful? Yes 11
Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 29, 2014

The breakfast was good - fruit and a short menu of hot food to pick from. Our room was grubby - we had a pet cockroach and the bathroom was v dated. The bed was very very hard. It is cheap, but a lot of places are similarly priced and I expect you can get a better room elsewhere. I... More

Was this review helpful? Yes 1
Columbia, Maryland
Top Contributor
54 reviews 54 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 8, 2014

Stayed here for three nights while traveling through Vietnam on work. The staff were very warm and welcoming, breakfast was ample with fresh fruits and egg choices, and the room itself was comfortable and affordable. The location close to the lake was a big selling point for me, as I wanted to be near the old quarter and some of... More

Was this review helpful? Yes 4
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Additional Information about The Jasmine Hotel

Address: 37 Lo Su | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Jasmine Hotel 3*
Number of rooms: 30
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Also Known As:
Jasmine Hotel Hanoi

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