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All 490 Hanoi hotels

Trung Nam Hai Hotel

2.5 of 5 Hotel   |   27 Phu Doan, Hanoi 04, Vietnam
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96%
Ranked #40 of 490 hotels in Hanoi
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116 people have reviewed this hotel

Traveler rating
    85
    27
    3
    1
    0
See reviews for
15
42
16
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Manila
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

We initially booked for Serendipity Hotel, but we were transferred to Trung Nam Hai Hotel (same owner as Serendipity) instead. The whole experience with Trung Nam Hai Hotel was just excellent, maybe it'd be best and easier for me to simply enumerate the reasons: 1. We were given a room upgrade for free! 2. The room was VEERRRY spacious for... More

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We originally booked for Serendipity but was booked in Trung Nam Hai. Booking was so easy because Tony was quick to reply and answered all my questions as we were travelling in a group of 6. Our hotel transfer and Halong Bay cruise were all through the hotel. We heard it would be a little more expensive but it was... More

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Westminster, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was a great stay, with the sweetest, most awesome staff. Each morning they made sure I had the breakfast I wanted. The room was a great buy; americans will be amazed how little they pay for so much.

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Auckland Central, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The main thing about this hotel is the staff - they were so incredibly helpful,and really went above and beyond for us! They were so helpful and informative about tours etc, BUT not pushy which is rare here! We ended up booking a great tour of halong bay with them..and we stupidly left one of our bags on the bus... More

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Dien Bien Phu, Vietnam
Top Contributor
95 reviews 95 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Although I originally tried to book in at the sister hotel, I was shuffled off to this place just around the corner. Very efficient and friendly staff, reasonable breakfast and excellent bed. Importantly it had an elevator ( I have crook knees) I but say it wasn't as nice as I had hoped … and was a little noisy in... More

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Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 16, 2014

We had heard about this hotel through the Tripadvisor website. We stayed 7 days and was very happy about everything in this hotel. Located in the Old Centre, it is so convenient to visit many historical sites, such as Sword Lake, Cathedral or Water puppet theatre, etc.. The staff is outstanding . The room was very clean, quiet and air-con... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2014

We really enjoyed our stay here. The staff as so kind and helpful. We'd been travelling Asia for 2 months and by far most comfortable beds. The room was very clean, spacious and very quiet. The breakfast was tasty. You can eat as much as you can. We would definitely stay here again + happily recommend to family+ friends

Was this review helpful? Yes 4
queensland
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 18, 2014 via mobile

This hotel is one of many in the old quarter of hanoi it offers the same as any hotel for the same price at the end of the day the bed is comfy the room is clean the towels are small and the water is hot

Was this review helpful? Yes 4
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

If you are looking for a normal hotel to stay in the center of Hanoi, near of the main attractions, clean, with big beds and great value for money, don't waste your time and just book here. A part of this, you will enjoy your stay thanks to the hotel manager who is a cool man who will recommend you... More

Was this review helpful? Yes 5
Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 26, 2014

We stayed here two nights and were really happy with the hotel. It was nice to be in the middle of old town where all the action is. The best thin about the hotel was the staff. They were so helpful! They helped us book a cruise to Halong bay and train tickets to hue even though it's really hard... More

Was this review helpful? Yes 5

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Additional Information about Trung Nam Hai Hotel

Address: 27 Phu Doan, Hanoi 04, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #40 of 490 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Trung Nam Hai Hotel 2.5*
Official Description (provided by the hotel):
Located in Hanoi’s lively Old Quarter, Trung Nam Hai Hotel provides spacious rooms with big windows and balcony. Free WiFi is offered in all rooms and the building.Trung Nam Hai Hotel is well situated within 200 meters from St Joseph's Cathedral and 300 meters from Hoan Kiem Lake,400 meters to Hanoi Night market and 500 meters to Water Pupet Theater and many other landscapes. Noi Bai International Airport is a 35-minute drive away.Offering city view, all rooms have a flat-screen TV, tea/coffee maker and a fridge. All rooms have private bathrooms with bathtub.The hotel provides travel services including daily tour arrangements and pick-up service, flight booking, etc.Room service is also available 24-hour daily.At Trung Nam Hai Hotel, you are assured of traditional comfort, a wealth of local history and discreet, attentive and personalized service. The staff and management would like to extend you a warm welcome and look forward to receiving you in the near future. We hope that you enjoy your stay with us. ... more   less 
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