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All 494 Hanoi hotels

Trung Nam Hai Hotel

2.5 of 5 Hotel   |   27 Phu Doan Street | Hoan Kiem District - Old Center, Hanoi 04, Vietnam
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96%
Ranked #41 of 494 hotels in Hanoi
A recent review
4 of 5 stars reviewed 3 weeks ago
mpg08_12 London, UK
  • Overview
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120 people have reviewed this hotel

Traveler rating
    87
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16
44
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
London, UK
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in Trung Nam in Hanoi for a couple of nights, partly acting as a middle point between Sapa and Halong Bay. We initially booked with Hanoi Serendipity, but as there were four of us, we preferred two twin rooms to a quadruple room. Trung Nam was the sister hotel who could provide this so we moved over down... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 2 nights at Trung Nam Hai Hotel on our way through Hanoi. We had read about the taxi/hotel scams and arranged a taxi through the hotel which met us at the airport. The hotel is no frills, with clean, spacious, air-conditioned rooms - exactly what we were after. The staff were friendly, accommodating and welcomed us with a complimentary... More

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Manila
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 8, 2014

We initially booked for Serendipity Hotel, but we were transferred to Trung Nam Hai Hotel (same owner as Serendipity) instead. The whole experience with Trung Nam Hai Hotel was just excellent, maybe it'd be best and easier for me to simply enumerate the reasons: 1. We were given a room upgrade for free! 2. The room was VEERRRY spacious for... More

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1 review
5 of 5 stars Reviewed April 3, 2014 via mobile

We originally booked for Serendipity but was booked in Trung Nam Hai. Booking was so easy because Tony was quick to reply and answered all my questions as we were travelling in a group of 6. Our hotel transfer and Halong Bay cruise were all through the hotel. We heard it would be a little more expensive but it was... More

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Westminster, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

It was a great stay, with the sweetest, most awesome staff. Each morning they made sure I had the breakfast I wanted. The room was a great buy; americans will be amazed how little they pay for so much.

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Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed March 27, 2014

The main thing about this hotel is the staff - they were so incredibly helpful,and really went above and beyond for us! They were so helpful and informative about tours etc, BUT not pushy which is rare here! We ended up booking a great tour of halong bay with them..and we stupidly left one of our bags on the bus... More

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Dien Bien Phu, Vietnam
Top Contributor
109 reviews 109 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 20, 2014

Although I originally tried to book in at the sister hotel, I was shuffled off to this place just around the corner. Very efficient and friendly staff, reasonable breakfast and excellent bed. Importantly it had an elevator ( I have crook knees) I but say it wasn't as nice as I had hoped … and was a little noisy in... More

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Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2014

We had heard about this hotel through the Tripadvisor website. We stayed 7 days and was very happy about everything in this hotel. Located in the Old Centre, it is so convenient to visit many historical sites, such as Sword Lake, Cathedral or Water puppet theatre, etc.. The staff is outstanding . The room was very clean, quiet and air-con... More

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queensland
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 18, 2014 via mobile

This hotel is one of many in the old quarter of hanoi it offers the same as any hotel for the same price at the end of the day the bed is comfy the room is clean the towels are small and the water is hot

Was this review helpful? Yes 4
Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

If you are looking for a normal hotel to stay in the center of Hanoi, near of the main attractions, clean, with big beds and great value for money, don't waste your time and just book here. A part of this, you will enjoy your stay thanks to the hotel manager who is a cool man who will recommend you... More

Was this review helpful? Yes 5
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Additional Information about Trung Nam Hai Hotel

Address: 27 Phu Doan Street | Hoan Kiem District - Old Center, Hanoi 04, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Trung Nam Hai Hotel 2.5*
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82 photos of this hotel

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Other (34)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#44 Romantic Hotel in Hanoi #54 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Centrally Located in Hanoi Old Quarter, Hanoi Central Star Hotel provides spacious rooms with big windows and balcony. Free WiFi is offered in all rooms and the building. Hanoi Central Star Hotel is well situated within 200 meters from St Joseph's Cathedral and 300 meters from Hoan Kiem Lake,400 meters to Hanoi Night market and 500 meters to Water Pupet Theater and many other landscapes. Noi Bai International Airport is a 35-minute drive away.Offering city view, all rooms have a flat-screen TV, tea/coffee maker and a fridge. All rooms have private bathrooms with bathtub.The hotel provides travel services including daily tour arrangements and pick-up service, flight booking, etc.Room service is also available 24-hour daily. At Hanoi Central Star Hotel, you are assured of traditional comfort, a wealth of local history and discreet, attentive and personalized service. The staff and management would like to extend you a warm welcome and look forward to receiving you in the near future. We hope that you enjoy your stay with us. ... more   less 
Number of rooms
26

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