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Hanoi Central Star Hotel

2.5 of 5 27 Phu Doan Street | Hoan Kiem District - Old Center, Hanoi 04, Vietnam (Formerly Trung Nam Hai Hotel)
#45 of 494 hotels in Hanoi
125 Reviews 4.5 of 5 stars
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Hanoi Central Star Hotel
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Hanoi Central Star Hotel
  • Overview
  • Reviews (125)
  • Photos (96)
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125 people have reviewed this hotel

Traveler rating
    91
    30
    3
    1
    0
See reviews for
18
47
17
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The best ever ! All we can say about this hotel. You can reach all the major attractions in Hanoi and since that hotel is located in the center of Hanoi Old Quarter. The staff is very friendly, engaging and easy communication in English is absolutely no problem. The airport pick up service worked smoothly, although we were delayed about... More

Was this review helpful? Yes 4
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at this hotel was absolutely perfect. The lovely staff speak excellent English, who advised us in our excursions in the city and finding places to eat. The hotel is ideally located in the heart of the city. The room was extremely clean, spacious, practical and pretty.

Was this review helpful? Yes 4
Drammen Municipality, Norway
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An Ideal centrally located hotel in the old town. The rooms are very comfortably furnished and all aligned to the rear and therefore quiet. The staff is very friendly and helpful, the breakfast was varied and of very good quality, just as you can as much as you can We were completely satisfied and always pleasantly surprised by the service... More

Was this review helpful? Yes 4
London, UK
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 6, 2014 via mobile

We stayed in Trung Nam in Hanoi for a couple of nights, partly acting as a middle point between Sapa and Halong Bay. We initially booked with Hanoi Serendipity, but as there were four of us, we preferred two twin rooms to a quadruple room. Trung Nam was the sister hotel who could provide this so we moved over down... More

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 5, 2014

Spent 2 nights at Trung Nam Hai Hotel on our way through Hanoi. We had read about the taxi/hotel scams and arranged a taxi through the hotel which met us at the airport. The hotel is no frills, with clean, spacious, air-conditioned rooms - exactly what we were after. The staff were friendly, accommodating and welcomed us with a complimentary... More

Was this review helpful? Yes 3
Manila
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2014

We initially booked for Serendipity Hotel, but we were transferred to Trung Nam Hai Hotel (same owner as Serendipity) instead. The whole experience with Trung Nam Hai Hotel was just excellent, maybe it'd be best and easier for me to simply enumerate the reasons: 1. We were given a room upgrade for free! 2. The room was VEERRRY spacious for... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2014 via mobile

We originally booked for Serendipity but was booked in Trung Nam Hai. Booking was so easy because Tony was quick to reply and answered all my questions as we were travelling in a group of 6. Our hotel transfer and Halong Bay cruise were all through the hotel. We heard it would be a little more expensive but it was... More

Was this review helpful? Yes 2
Westminster, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2014

It was a great stay, with the sweetest, most awesome staff. Each morning they made sure I had the breakfast I wanted. The room was a great buy; americans will be amazed how little they pay for so much.

Was this review helpful? Yes 2
Auckland, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014

The main thing about this hotel is the staff - they were so incredibly helpful,and really went above and beyond for us! They were so helpful and informative about tours etc, BUT not pushy which is rare here! We ended up booking a great tour of halong bay with them..and we stupidly left one of our bags on the bus... More

Was this review helpful? Yes 2
Dien Bien Phu, Vietnam
Top Contributor
114 reviews 114 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 20, 2014

Although I originally tried to book in at the sister hotel, I was shuffled off to this place just around the corner. Very efficient and friendly staff, reasonable breakfast and excellent bed. Importantly it had an elevator ( I have crook knees) I but say it wasn't as nice as I had hoped … and was a little noisy in... More

Was this review helpful? Yes 2
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Additional Information about Hanoi Central Star Hotel

Address: 27 Phu Doan Street | Hoan Kiem District - Old Center, Hanoi 04, Vietnam (Formerly Trung Nam Hai Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hanoi Central Star Hotel 2.5*
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Amenities

Hotel Style
#39 Romantic Hotel in #49 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
Centrally Located in Hanoi Old Quarter, Hanoi Central Star Hotel provides spacious rooms with big windows and balcony. Free WiFi is offered in all rooms and the building. Hanoi Central Star Hotel is well situated within 200 meters from St Joseph's Cathedral and 300 meters from Hoan Kiem Lake,400 meters to Hanoi Night market and 500 meters to Water Pupet Theater and many other landscapes. Noi Bai International Airport is a 35-minute drive away.Offering city view, all rooms have a flat-screen TV, tea/coffee maker and a fridge. All rooms have private bathrooms with bathtub.The hotel provides travel services including daily tour arrangements and pick-up service, flight booking, etc.Room service is also available 24-hour daily. At Hanoi Central Star Hotel, you are assured of traditional comfort, a wealth of local history and discreet, attentive and personalized service. The staff and management would like to extend you a warm welcome and look forward to receiving you in the near future. We hope that you enjoy your stay with us. ... more   less 
Number of rooms
26

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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