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Hanoi Elegance Diamond Hotel

Travelers' Choice award winner
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32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Hanoi Elegance Diamond Hotel
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Hanoi Elegance Diamond Hotel
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1,970 reviews from our community

Traveler rating
    1,751
    194
    17
    5
    3
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356
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Glasgow
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel staff were welcoming, happy and went out of their way to help. The room was excellent, the bar and restaurant was first rate with a great open air area on the roof overlooking the park. Breakfast was worth getting up for. Will definitely stay again.

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London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel situated not far from center, near the Lac Hoan Kiem, shopping center, markets, we loved to walk around and enjoyed vietnamese cuisine in the small shops, restaurants, tiny but cosy and friendly. The room was very nice and quiete, clean comfortable bed, free wifi and even a small laptop for us to use free of charge which we... More 

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Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed at the Elegance Diamond recently. We booked in advance and got the executive suite which was incredibly reasonable, I didn't realise when i booked but it came with endless mini bar, laundry, welcome basket and daily fruit...wow! The staff were very attentive, on check in we were provided with a map of Hanoi and handy... More 

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Rights in the Old Town, this is a quality hotel at a reasonable rate. All you would expect from a 4 star hotel, but this is matched by the attitude of the staff. Always helpful,friendly and attentive - a real gem!

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Greater Sydney, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hanoi Elegance Diamond is the best hotel I have ever stayed in. The service was outstanding - they could not do enough for us. Upon returning from outings they welcomed us back like family. I cannot speak highly enough about the service and quality of the hotel. The location is great and very central. I would not hesitate in recommending... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was recommended by various friends who has previously stayed here. We had been told of the amazing and detailed service, but we were truly surprised by how kind and thoughtful the entire staff was. The entire staff was very friendly and assisted us with all our questions. We stayed here on our first night in Hanoi then left... More 

Was this review helpful? Yes 1
Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was the first hotel was stayed at in Vietnam. We were on our honeymoon and traveled from the north to the south. We arrived late at night and were greeted by the reception manager, Matthew, and giving fresh watermelon juice while the arranged our room. It was our honeymoon, so they decorated the room with flowers, balloons, and gave... More 

Was this review helpful? Yes 1
Dorking, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I can not recommend this small hotel highly enough ! Spotlessly clean and staffed by helpful and friendly people for which nothing was to much trouble.The rooms have ever thing you need including a laptop and are sound proofed from the street noise which is a big plus in Hanoi.I can also recommend the resturant.

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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hanoi Elegance Diamond placed great emphasis on hospitality of its guests. One is served with welcome drinks. The staff are friendly and made it a point to know all its guests well. I got a free upgrade from deluxe to family suite - this is the second time Elegance did it for us when we lodged in another Elegance hotel... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel in the old quarter. Ear plugs offered so try for an upper floor as quite a bit of noise from the road gets in. Nice restaurant on top floor serving a good selection at buffet breakfast. Ate dinner there one night which with wine was expensive but the food was very good.

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