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All 494 Hanoi hotels

Hanoi Elegance Diamond Hotel

3.5 of 5 Hotel   |   32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Ranked #6 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
Gail S Calgary, Canada
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1,619 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
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English first
Calgary, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have travelled to Hanoi before and usually stayed at the Metropole. Friends recommend this hotel and I was very pleasantly surprised. Our "package" included airports transfers, and some spa treatments. When we arrived our room was ready. It was tastefully decorated and they had a bottle of wine for us. In addition, everything in the mini bar was included... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Best place to stay in Hanoi in the Old Quarter. The staff go out of their way to help you. Clean, well-presented rooms. Worth the money. Breakfast is great on top floor. Thank you Elegance Diamond Hotel.

Was this review helpful? Yes 1
Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is central to the old town with a two minute walk to the lake. The bedrooms were very comfortable and breakfast was very varied. However, the highlight to this hotel was how helpful and attentive all the staff were. Nothing at all was too much trouble; we therefore decided to book all of our tours via them as... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is one of my favourite hotels in one of my favourite cities, all the staff went out of their way to accommodate myself and family. Whether this was a chat over breakfast or informing me on how much a taxi will cost. i wouldn't hesitate to recommend these guys, for a stay in Hanoi. The breakfast was easily the... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel on two separate times for five nights in the past week. There are lots of hotels with excellent rooms and I really liked the rooms in this hotel, especially the junior suites facing the street in the front of the hotel. But, the service in this hotel was some of the most consistently great service... More

Was this review helpful? Yes 2
Geraldton, Australia
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The best hotel to stay in the staff were fantastic book everything on the hop for us the location was unreal the restaurant was good too loved Vietnam thanks to the people made it so special they went above and beyond love it

Was this review helpful? Yes 2
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent in all fronts. Situated between old and french quarter. Staff were very good especially Pham Thi Tam and 'trainee' from Philippines. Offered to change the towels 3 times a day and extremely helpful

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Dublin, Ireland
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose Hanoi Elegance diamond based on its good reviews on tripadvisor and also as it was recommended in the lonely planet and it did not disappoint. It is in a perfect location beside both the Old Quarter and Hoan Kiem lake. The staff are very helpful and make an effort to anticipate your needs. Our room (Executive) was spacious... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 2 nights before our trip to Halong Bay and it's totally worth it: very kind staff and an excellent breakfast in the top floor with panoramic views over the river and lake. Quiet rooms, which seems impossible in such chaotic city :) Our next trip to Halong bay was interrupted due to weather conditions and when we... More

Was this review helpful? Yes 3
19 reviews 19 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm not going to harp on about this hotel. Everything written by those that have given an excellent rating are right on the money with their comments. I will absolutely stay here again. Staff felt more like friends by the end of my 4-night stay. 150% recommend this hotel.

Was this review helpful? Yes 2
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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
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Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Hanoi #3 Family Hotel in Hanoi #3 Business Hotel in Hanoi #5 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more   less 
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