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Hanoi Elegance Diamond Hotel

Travelers' Choice award winner
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32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Hanoi Elegance Diamond Hotel
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2,095 Reviews from our TripAdvisor Community

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Traveler rating
    1,862
    207
    18
    5
    3
See reviews for
382
1,075
112
70
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (456)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
  • All months
    (2095)
  • Mar-May only
    (541)
  • Jun-Aug only
    (519)
  • Sep-Nov only
    (528)
  • Dec-Feb only
    (507)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Location was good, only 10mins walking to Hoankiem lake and travelers street. Restaurant has a great view and food also great. Especially staffs are very kind and very helpful. I am sure that I will stay here at my next trip to Hanoi. ALL THE BEST!!!

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1 review
5 of 5 stars Reviewed 2 days ago NEW

This is an amazing hotel! We stayed here two times during our trip in Vietnam, because we liked it so much. The breakfast was amazing with eggs, bacon, pancake, french toast, all sorts of fruits, yoghurt, coffe, tea etc. The hospitality was great plus nice and clean rooms with a great location close to many restaurant and facilities. Heartily recommended.

Was this review helpful? Yes 1
Sydney, Australia
5 of 5 stars Reviewed 2 days ago NEW

I don't know where to start. The staff at this hotel are amazing. Mr Binh, the exceptional Manager, goes way past his duty to make you feel welcome. Unfortunately on arrival at the hotel I was asked for my passport and realised that I had lost it between airport and hotel. As I was leaving the next night for my... More 

Was this review helpful? Yes 1
Lennox Head, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What can I say --- just imagine a small boutique hotel, great service,amazing breakfast every morning, free laundry everyday and a free laptop in your room. The hotel is located in the Old Quarters and yet quiet for us. We booked a Junior suite on the 9th floor and it was comfortable, clean and spacious. Our room was decorated with... More 

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Carrickfergus, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel in Hanoi based on other TA reviews and were very pleased. We stayed 3 nights with a pre booked night on Halong Bay booked through the hotel on Indochina Sails ( which was excellent). Alex and the staff at this hotel were so welcoming and helpful, nothing was too much trouble. We'd upgraded for a small... More 

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Mumbai (Bombay), India
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed 2 nights at this hotel. The hotel is well located,3-4 minutes walk to the lake. The staff at the hotel are friendly and go out of the way to make your stay enjoyable. The rooms were clean, tidy and well kept. The hotel has an airport pick up and drop service at an extra cost. We had a... More 

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We have stayed in the Hanoi Elegance Diamond three times in the past twelve months. We initially chose this hotel based on other reviews, but we returned because of the exceptional service and very friendly and efficient staff. As we were in Hanoi for business we always had an executive suit which gave us room to work. Otherwise the standard... More 

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Bendigo
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This boutique hotel in the heart of the old quater of Hanoi is a great place to stay. The staff are most welcoming, attentive, helpful and sincerely want to make your stay memorable. They go the extra mile to help you enjoy a trouble free holiday. The hotel is in close proximity to the lake, cafes and coffee shops. It... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hanoi was the first destination of our 3 week holiday around Vietnam. This was our first visit to the country so wasn't sure what to expect from the hotels or staff. We chose this hotel based on location, fantastic value for money and based on the numerous reviews of the 5* service provided by the staff at Hanoi Elegance. And... More 

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Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This place blew me away. It was a bit more of a city/commercial vibe then my friends and I usually go for but it's Hanoi.. so we had to! Two things had me a bit nervous: no fitness center and no pool. Not that many in Hanoi do besides the five star hotels but this hotel didn't need one to... More 

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Hotel Review Summarization

What travelers say

  • Old quarter(62)
  • Halong bay(52)
  • Top floor(22)
  • Very good(22)
  • Family room(11)
  • Hoan Kiem lake(8)
  • Great location(8)
  • Fresh fruit(7)
  • Water puppet(5)
  • Junior suite(4)
Questions? Get answers from hotel staff and past guests. Ask a question

615 photos of this hotel

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Bathroom (47)
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View from room (12)
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Pool/beach area (3)
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Other (130)

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Hotel & grounds (11)
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Room/suite (15)
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Bathroom (4)
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Dining (6)
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