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All 502 Hanoi hotels

Hanoi Elegance Diamond Hotel

3.5 of 5 Hotel   |   32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Ranked #5 of 502 Hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
FamilyOE New Zealander
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1,704 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Zealander
Top Contributor
52 reviews 52 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our first night in Vietnam was spent here, and we only regret we didn't have more nights here. It turned out to be the nicest hotel we stayed in during our time in Vietnam, because it was boutique in size, beautifully decorated in a Vietnamese style, and perfectly located for exploring the old quarter, the Hoan Kiem Lake and environs.... More

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

For the money, I don't think I've stayed in a better hotel. In other words: there are fancier hotels around but dollar for dollar this place is amazing and very hard to beat. It's in an excellent location. 2 minutes to the lake and you're in the old Quarter. The staff are also exceedingly helpful. They must have some "guest... More

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Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel and staff were so amazing that we wouldn't stay anywhere else if we ever come back to Hanoi. The rooms were lovely, very quiet and well presented with only 4 on each floor. Breakfast was great with the view over the city from the 12th floor being part of the reason we chose this hotel. We couldn't fault... More

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Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location wise, it's very convenient. Situated at Lo Su Street, walk north to the old quarter and walk south to check out the french quarter. Apparently the Banh Mi beside it at 34 Lo Su Street is great but I didn't get a chance to try it. From the communications via email, making arrangements for a trip to Halong bay... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Elegance Diamond for four nights but could happily have stayed forever. When I initially booked, I couldn't decide between Elegance Ruby and Elegance Diamond so we did both, booking nights in each hotel on either side of a 3 day trip to Ha Long Bay. The sister hotels organised to store and transfer our spare luggage over... More

Was this review helpful? Yes 1
Forresters Beach, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights on arriving in Vietnam and again after a trip to Halong Bay. The staff were extremely helpful and friendly. We arrived on the eve of the Mid Autumn Festival and the staff explained all about the festival and encouraged us to get out and enjoy the atmosphere. The management also gave every guest a... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked this hotel after doing some online research. I was prepared for reality to not quite match up to the hype but that wasn't the case at all. This is an absolute gem of a hotel and, without sounding like some dodgy TV commercial, I can't believe the price!! The staff were superb from the welcome drink at my... More

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had stayed at this hotel before my Halong Bay cruise and upon checkout left a suggestion for improvement, that they offer guests whether they want to go straight up to their room or wait for English-speaking staff to become available to explain the room facilities (the latter is the default). Upon my return to the hotel, the check-in staff... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were greeted with warm smiles and greetings during our whole stay. The hotel staffs are well trained and are very accommodating to us. Location is very good as it is within the old quarter. Overall very much recommended.

Was this review helpful? Yes
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We walked in off the street looking for a place to stay and they were fully booked but offered us the junior suite as it was the only room available and so we went to look at the room before committing. From the moment we saw the room it was stunning and pure luxury. Wee booked in for 2 nights... More

Was this review helpful? Yes 1
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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
Number of rooms: 30
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