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Hanoi Elegance Diamond Hotel

3.5 of 5 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Hanoi Elegance Diamond Hotel
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Hanoi Elegance Diamond Hotel
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1,784 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again I visited beautiful Vietnam and was really looking forward to staying yet again at the gorgeous hotel the Elegance Diamond Hotel in Hanoi. I was not disappointed. This gorgeous gorgeous hotel is beautifully decorated and their staff are second to none. Mr Bing the Manager of this hotel and his staff go out of their way to make... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at this Hotel and the staff just couldn't do enough for us. All of the staff took time to get to know us and were exceptionally helpful and polite.The young woman running the spa their is also charming and a very caring person. Spent two nights away from the Hotel and my experiences were the opposite, I... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is our second trip to Hanoi and we discovered the Elegance Diamond on the first trip and were unable to get a reservation. We vowed that on this second trip we would stay and the hotel did not disappoint. The efficiency of the staff is amazing and they do it all with a smile. This includes the visa problem,... More

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Trento, Italy
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I've been here 3 nights for work reasons Services and facilities are comparable to (and even better than) big hotel chains. The ideal location, close to the old city center and Hoan Khiem lake. 10 minutes walking from the Opera ,and the Italian Embassy I do prefer this area when working in Hanoi which allows me to move easily. The... More

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Melbourne, Australia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked the indulgence package and loved the Junior Suite looking over the street. This hotel is an oasis and their Manager was highly considerate and thorough in helping us with an issue we had ( unrelated to hotel). Restaurant is very good, had spa treatments ( part of the package) on last day, wish we had done this earlier... More

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Oslo, Norway
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is centrally located within walking distance to the entire old town in Hanoi. The street where the entrance is, is quiet but safe. We were welcomed like old friends, and the staff treated us like good friends throughout your stay. The room was large, clean and quiet. Breakfast was good and fresh, and it was served on the... More

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London, United Kingdom
Top Contributor
73 reviews 73 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for one night before going on our Halong bay cruise ( the cruise is well worth it). We didn't expect to much and were really surprised, the welcome was absolutely fantastic with a trainee who was fluent in english and very charming. Sadly her badge just said trainee so I was unable to get her... More

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Canberra, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This place was amazing, the staff service, location and room quality. We stayed here for 3 nights and were a family of 5 and booked two rooms. We were happy with both rooms, the beds were comfortable and the bathroom was spacious and clean. The air conditioning of the rooms worked well and cooled the rooms fast (you want good... More

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Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent one night at this hotel in November. Booking was smooth and a good price was achieved from agoda.com. Check in was fast and efficient with a very service minded manager explaining about the hotel and the surroundings while a delicious welcome tea was enjoed. A useful map with a recommended walk through the streets of the old quarter... More

Was this review helpful? Yes 6
Lexington, Massachusetts
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I echo all of Patricia's comments, below. I will add that I often stay at one of the large chain hotels (e.g., Marriott) when traveling abroad. But when you can find a great local "boutique" hotel, it makes for a much richer experience. And the Hanoi Elegance Diamond Hotel is a perfect example of that. The service here is flawless... More

Was this review helpful? Yes 1
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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
Number of rooms: 30
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