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Hanoi Elegance Diamond Hotel

3.5 of 5 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Hanoi Elegance Diamond Hotel
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Hanoi Elegance Diamond Hotel
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1,827 reviews from our community

Traveler rating
    1,634
    173
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wilayah Persekutuan, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights. Upon arrival, we were pleasantly surprised by the refreshing welcome drinks served by the hotel staff. We were also impressed by the exceptional service shown by the hotel manager who gave us maps containing most of the tourist attractions in Hanoi. The staff went beyond the call of duty by helping us to get... More 

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Hong Kong
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I stayed here for 3 nights. We booked 2 x Business Executive Rooms which were very large and included breakfast, free mini bar and free laundry. Room was about USD 90 which was very cost effective. Rooms were very clean. The restaurant is on the 12th floor and has panoramic views of Hanoi. The breakfast was extensive... More 

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Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

HIGHLY RECOMMEND THIS LUXURY BOUTIQUE TO ANYONE who desires for top notch flawless personalised attentive services that surpasses some of the 5* big hotels. Booked a 5D4N package (including 2D1N HaLong Bay Cruise with Paradise Cruise & 3Nights stay at Elegance Hotel). It was the BEST decision made. The entire 5D4N package was flawless. End to end perfect personalised services.... More 

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singapore
Top Contributor
51 reviews 51 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the beginning to the end of our stay all staff from the front desk, to waiters, to cleaning staff, we got first class 5 star service. Couldn't be better. Our room had all we could need and was terrific value. The daily breakfast was more than adequate with fast and efficient service. The location of the hotel is perfect... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The service at this small hotel is just excellent...the staff is so attentive and they seemed to be able (and willing!) to solve any of our problems...everything was so well explained to us from the moment we stepped foot in the hotel. They drew out in maps where to go for almost anything we wanted and one even walked us... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great hotel. Service has been great. From the moment we walked into the hotel we were looked after by the staff. I have yet been able to open the front door or push the lift button as someone is waiting for us. Location is great as it is just off a shopping hub and everything is within walking distance or... More 

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Gold Coast, Australia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner and I stayed our first three nights in Vietnam at this hotel and we were 'blown away' by this fantastic hotel!! The hotel is in a great spot in the Old Quarter of Hanoi a very short walk (a block and a half) from the lake. We stayed in an Executive suite and were very impressed with the... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed 1 night in elegance diamond and 1 night at the sister hotel emerald next door. Thanks to the manager to change or fixed non changeable booking after the bad experience to halong bay (could not go because of the weather). Breakfast area with amazing view. Rooms are spacious and clean.

Was this review helpful? Yes 1
Cairns, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Like the title says its an great hotel with great service and great staff who go the extra mile for their guest. Each time you walk in the lobby people greet you and ask if everything is alright. Also have an lazy evening and let yourself get spoiled by the great chefs in their restaurant at the top floor with... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Many thanks to Tai Ngo for his good advices during Hanoi trip. Sure will comes again for the next time and will travel to Ho Chi Minh city a.k.a saigon and Da-lat. Dun forget to bring us for the.most beautiful place again. Loves to watch water puppet shows~

Was this review helpful? Yes 1
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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
Number of rooms: 30
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Hotel Style:
#2 Spa Hotel in Hanoi
#2 Business Hotel in Hanoi
#5 Family Hotel in Hanoi
#6 Romantic Hotel in Hanoi

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