We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Elegance Diamond Hotel

Travelers' Choice award winner
Hotel website
32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Special Offer
FREE PICK UP/VISA ARRIVAL
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hanoi Elegance Diamond Hotel
Professional photos View all
Browse nearby
Hanoi Elegance Diamond Hotel
Write a Review

2,035 reviews from our community

Traveler rating
    1,808
    202
    17
    5
    3
See reviews for
371
1,042
110
67
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (447)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2035)
  • Mar-May only
    (532)
  • Jun-Aug only
    (468)
  • Sep-Nov only
    (528)
  • Dec-Feb only
    (507)
All months
Brooklyn, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at HED for 5 days at the star of May. The pickup from the airport was easy and much appreciated. The staff at the hotel is truly excellent. They are helpful in every way and then some--we were traveling with our toddler and everyone went out of their way to help us with him and make him also... More 

Was this review helpful? Yes 1
totnes
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We first contacted them about their prices and packages they had for a2day trip on a junk. We'd sent our passports to london vietneise embassy who said they hadnt received them after they had them for 2weeks. so we had to go to newport and declare them lost and buy new ones. this was 5 days before departure. We spoke... More 

Was this review helpful? Yes 2
Adelaide, Australia
Top Contributor
70 reviews 70 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a small hotel in the Old Quarter of Hanoi and is just perfect! The rooms are a great size, beautifully decorated in a modern hip manner, the bathrooms not large but certainly, very, very adequate. Given the size of land available in Hanoi, we were stunned about how the management solved the problem of size - only 4... More 

Was this review helpful? Yes 5
Bunbury
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From first contact,via email, with this hotel until we left to go to the airport we could not be happier with information and assistance provided by the staff of this hotel.They were young and friendly yet very professional.The hotel is centrally located a short walk from Hoan Kiem Lake and walking distance to most places in the Old Quarter. Its... More 

Was this review helpful? Yes 4
Cape Town Central, South Africa
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We atayed for 4 nights in April 2015. We were blown away by this hotel. All the staff were super friendly and helpful. The room was spacious enough for three of us. The spa was great, had a fantastic massage. Also, the bar/restaurant on the top floor was excellent. The views were spactacular and the food great. Only critique is... More 

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I walked in I was so impressed with the service - the staff are all just so lovely and nothing is too much trouble. Great local advice and they genuinely care. Restaurant is really good and the rooftop bar has the best view. Rooms are clean and well maintained. Can't fault this place - value for money... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After having stayed in Hong Kong and Beijing prior to our night in hanoi i was not expecting a lot from this hotel and oh my god did they surpass every expectation!! From the friendly greeting upon arrive to the amazing room and superb service from the food and beverage staff this hotel has been a definite highlight of my... More 

Was this review helpful? Yes 4
Greater Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently spent seven nights split into three visits over two weeks at this motel .The hotels position is ideally located in the old quarter and which makes the market streets within easy walking distance. I found Cab fares are around $5 to $7 US to all the major attractions around Hanoi so long as you use... More 

Was this review helpful? Yes 3
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In February and April, we stayed at this hotel 4 times, Each time got better and better. You are treated like family. Nothing is too much trouble for this efficient and amazing friendly staff. they look after every detail, from airport pickup, travel arrangements, through their very efficient tour desk directors Yen and Van Anh. We needed airlines, hotels, train... More 

Was this review helpful? Yes 3
Doha, Qatar
Top Contributor
81 reviews 81 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After making the reservation through booking.com Ms Yen contacted me and she was extremely helpful and responded fast. She arranged the visa for us and the transfer as well and also the tour for Halong Bay. I highly recommend arranging the transfers with them, the price is good, and most of the taxis will really try to cheat you and... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

610 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (570)
Viewed
Hotel & grounds (56)
Viewed
Bathroom (47)
Viewed
Room/suite (261)
Viewed
View from room (12)
Viewed
Dining (61)
Viewed
Pool/beach area (3)
Viewed
0:52
Videos (3)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Dining (6)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay