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Hanoi Elegance Diamond Hotel

Travelers' Choice award winner
Hotel website
32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Best prices for: 1 room 1 guest
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Hanoi Elegance Diamond Hotel
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2,046 Reviews from our TripAdvisor Community

Traveler rating
    1,816
    203
    19
    5
    3
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375
1,049
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67
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (449)
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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Excellent service from hotel staff. Only dissatisfied was there was no window available and HSE become a big cconcerned when emergency. Room is small, but comes with almost everything. Strategic location and easily can go to nearby market within walking distance.

Was this review helpful? Yes 3
Boulder, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We loved this clean, elegant hotel in the center of the Old Quarter. All amenities were there - beautiful bathroom, flower petals on the bed, robes in the wardrobe. Breakfast was spectacular. The homemade yogurt, Eggs Benedict made to order, the fresh fruit, etc. were wonderful. But what really distinguishes this place is the incredible service. Tu in particular did... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently returned from this hotel after a 4 Night stay in Hanoi. From the moment we arrived it was evident we had made a great choice in our hotel accommodation, All the staff were friendly and nothing was a problem. They all new us by name and made our stay like we were staying with friends. The roof top... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Words are not enough to describe how good this hotel is. A very warm and cozy place that takes only a few minutes to become your home away from home. We traveled to Hanoi as a family and stayed in Diamond elegance for 4 nights and I have to admit this place became the highlight of our 10-day trip to... More 

Was this review helpful? Yes 1
Perth, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We are so glad we stayed in this hotel for 2 nights before our Halong Bay cruise and then 1 night after. The hotel is in a fantastic location in the Old Quarter very close to the lake and the staff are really lovely. We got a free upgrade to a room with a spa bath for our 1 night... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has a great roof bar overlooking the city, the river and the lake, though not the best on making a dirty martini. The service was excellent with a great buffer breakfast and order as you require a la carte. The room was cosy with nice comfortable bed. The staff was good and Adam was very helpful pointing out... More 

Was this review helpful? Yes 1
Weesp, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about this hotel is perfect: location, very friendly and helpful staff, deluxe room, arranged transfer and tour, restaurant & rooftop bar. Definitely worth a visit and worth the (not that much) money.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed this hotel with my little son and my mother for my sons first year birthday and getaway for my mum. We were bit overwhelmed for the busyness of town in hanoi on first few hours however the stuff at this hotel made us feel very comfortable and helped us a lot especially cuddling my son while we were... More 

Was this review helpful? Yes 1
Greater Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel with my wife on a recent trip to Vietnam. We booked this hotel after friends recommended it to us and we were not disappointed. The hotel was absolutely fabulous. The rooms were spotless and luxurious, the rooftop bar was fantastic and the restaurant excellent. But what made this hotel stand out was the amazing staff.... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A very warm welcome awaited us on our late arrival. Besides being anything we could ask for in our trip to Hanoi, the location is wonderful: short walk from the lake, from the puppet show, right next to the "shoe st.", and from shopping. During the day it was awefully hot, so we had no problem going twice (!) for... More 

Was this review helpful? Yes 1
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