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Hanoi Elegance Diamond Hotel

Travelers' Choice award winner
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32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Hanoi Elegance Diamond Hotel
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2,069 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Excellent service from the get go. Arranging airport transfer was a breeze and we got to borrow a shower room a day after checking out. We were very satisfied with all advice from the staff and our excursions arranged through the hotel. Again, I doubt the service could have been any better. Clean and comfortable, the resturant was good and... More 

Was this review helpful? Yes 1
Whitehorse, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The room in which I stayed was very comfortable, always wonderfully serviced by staff and quiet. Well sited in terms of access to Hoan Kiem lake and the Old Quarter. The staff were knowledgeable, courteous - without being obsequious . Of particular note were Matthew, Trang, and the "boss lady". Excellent ambassadors of Vietnam. And, of great importance, the hotel... More 

Was this review helpful? Yes 1
Nowra, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Will definately be back! We had a wonderful stay at this hotel. The room was lovely and spotless! The staff and service was 5 star! Nothing was to much trouble and we were greeted by name every day. The restaurant at this hotel was also amazing! The food was some of the best that we had eaten in Vietnam. Thanks... More 

Was this review helpful? Yes 1
Canberra, Australian Capital Territory, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel had it all. Location was fantastic in the old quarter, rooms spacious and clean. No excess noise which was surprising given the traffic. The in-house restaurant was a delight and the staff were knowledgeable and helpful.

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Melbourne, Australia
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights at the Diamond Elegance in a Deluxe room. This was a return visit as I had stayed here on my previous trip to Hanoi. I really couldn't imagine staying anywhere else in Hanoi. The hotel is small enough to give you personal attention and large enough to give you loads of services, such as a... More 

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is truly superb. It is located centrally to all major attractions, the staff are extremely friendly and the rooms beautiful. We stayed here on our honeymoon and received a lovely welcome. During our stay we booked the Street Food tour through the hotel and really really enjoyed it, we would highly recommend it.

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Mumbai, Maharashtra, India
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location : This hotel is conveniently located in the heart of the city . One can walk down to the Old Quarters , French Quarters , Backpackers street etc. There are lots of restaurants, mini marts and shopping area at 2-10 minutes walking distance. Service : Hanoi Elegance Diamond is just perfect . Good Rooms ( with laptops , something... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 6 nights here in an executive suite in late May 2015. Very high service quality from friendly staff. The hotel is small enough that all the staff quickly knew our names. Alex was very helpful, particularly in advising on and booking our Halong Bay tour that turned out to be brilliant. Breakfast was a luxurious experience in the... More 

Was this review helpful? Yes 1
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was my husband's and my first trip to Vietnam and we were given this hotel as a recommendation from our neighbours. It was a great stop after 3 long flights to a new country. The hotel is well appointed and conveniently located close to the lake and in the middle of the Old Quarter. The staff were truly gracious,... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best value for money boutique hotel in town! Rooms are spacious, comfortable and well equipped, there's even a laptop. Excellent service from very nice, helpful and professional staff! Breakfast was also very good.

Was this review helpful? Yes 2
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