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Hanoi Elegance Diamond Hotel

Travelers' Choice award winner
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32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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1 room 1 guest
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Hanoi Elegance Diamond Hotel
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2,137 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (466)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
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Biel, Switzerland
Level Contributor
142 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in Hanoi Elegance Diamond Hotel several times and I wil choose it again. The hotel is close to many attractions and offers nice rooms with great atmosphare. ALL staff members are very friendly, natural and willing to help in all situtions. The restaurant in the top floor offers a great view and breakfast with a wide varietey of... More 

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Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Pros : - Great service, from booking to the first impressions at check-in to check-out. Feels sincere and genuine without being too intrusive. - Room facing the back was quiet, clean and tastefully decorated. There was even a laptop provided! - Breakfast came with booking. Clean, tasteful restaurant with small but good quality spread. Part ala carte and buffet. -... More 

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Glenhaven, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay at this hotel. The staff were efficient and helpful. Most hotels in Hanoi appear to be very narrow but they made the best use of the space. The dining/ breakfast room at the top had a good selection of foods as well as a view over the city. Situation is good: a two minute stroll to... More 

Was this review helpful? Yes 1
Lucerne, Switzerland
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked a package incl. airport transfer, 1 night Hanoi, 1 Night Paradise Crusies Ha Long Bay, 1 Night Hanoi, and massages and cyclo tour. Package is not cheap, but everything was perfectly organised. Nice location with great breakfast on the top floor. Very good choice!

Was this review helpful? Yes 1
tel aviv
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a week in the hotel. Room is great, spacious, we'll equipped. AC is superb. Bath room is excellent. Room is tidy and spotlessly clean every day. The staff is so friendly and helpful. We had an unpleasant event with a taxi driver and the staff at the front desk did everything to solve it and to help... More 

Was this review helpful? Yes 2
Brighton, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I have just returned from a 10 night stay at this hotel. This is one of the best hotels I have ever stayed in. The location was a short walk to the lake and old quarter, the staff were wonderful and couldn't do enough for you. They took time to talk to you over breakfast and at... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently left a wonderful tour of Vietnam. We stayed at this small boutique(and reasonably priced) hotel. It is located in the Old quarter near the lake. Each employed person greeted us, knew us, and every need was met with smiles, and quick turnaround, including our visas to China!!! My husband RARELY uses the word EXCELLENT to... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is very nicely located to the Old Quarter and Hoan Kiem lake. We stayed here only one night due to a cancelled flight. We had previously booked rooms with the Hotel La Siesta. The Hanoi Elegance is a small boutique hotel that is dedicated to great customer service. The hotel restaurant, located on the 12th floor has amazing... More 

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Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel's central location is convenient to get to many good eateries and places of interest. Staff are united in their effort to ensure that our stay was memorable. Well done! Buffet breakfast was such a welcoming start to the day. Ask the hotel manager, Alex, for directions and suggestions on what to do or eat. He's a real gem!

Was this review helpful? Yes 4
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

the service is great and nice environment.great introduction of this city when we check in to this hotel.save time on doing research. friendly and helpful staffs. nice breakfast and 360 view of this city on the rooftop restaurant.

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Old quarter(62)
  • Halong bay(52)
  • Top floor(22)
  • Very good(22)
  • Family room(11)
  • Hoan Kiem lake(8)
  • Great location(8)
  • Fresh fruit(7)
  • Water puppet(5)
  • Junior suite(4)
Questions? Get answers from hotel staff and past guests. Ask a question

926 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (597)
Pool/beach area (4)
Room/suite (266)
View from room (14)
Dining (64)
Hotel & grounds (56)
Bathroom (47)
Videos (3)
Other (143)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (289)
Amenities (9)
Deluxe Room (43)
Executive Suite (56)
Family Room (49)
Restaurants and Bars (40)
Superior Room (58)
The Hotel (34)

Management photos: Courtesy of the property manager

All management photos (40)
Hotel & grounds (11)
Room/suite (15)
Bathroom (4)
Dining (6)
Other (4)
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