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All 496 Hanoi hotels

Hanoi Elegance Diamond Hotel

3.5 of 5 Hotel   |   32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Ranked #5 of 496 hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 days ago
Hassan A London, England, United Kingdom
  • Overview
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1,685 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
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English first
London, England, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I only spent one night here but if i had know how nice this little place was i would spent an extra day or two! Everything from the check in to check out was amazing, the staff are so friendly and genuine that you actually feel that they are happy you came! The room was spotless, HD satellite TV, minibar,... More

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Brisbane
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel are so friendly! They greet you when come and go from the hotel asking how was your day or where were you going and could they help. At breakfast they remembered your name and room number and treated you like your were old friends. Staff spoke very good English and were easy to understand. Room... More

Was this review helpful? Yes 1
Madrid
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excelent personal service helping you with everything you can need from them. Exceptional attention. Good location. Very good room and spa services. We had a problem with a taxi and the receptionist helped us to solve it.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Here is our long-overdue review. We stayed here at the start of our tour of Vietnam in August 2014. What an introduction to Vietnamese hospitality! We chose the hotel for its location and the fact that we like smaller, more personal hotels. It seemed to be good value for money and proved to be much more than just that. From... More

Was this review helpful? Yes 4
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have not stayed in this hotel before but believe me, although it is a small boutique hotel in the old quarters of Hanoi, you will be surprised with their 5* service. Just absolutely excellent service from each and every staff in the hotel. We have never travelled to this part of Vietnam and they really give us the warmth... More

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights recently. Had the best service here out of all the hotels we stayed at across Hong Kong & the rest of Vietnam (These included notable high end chains). The rooms were decent in size and amenities clean. Staff were very attentive and helpful (even offered to pack us a breakfast to go as we had... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here three times in as many weeks as we went to and fro from other parts of Vietnam, we were welcomed back each time with genuine warmth. The Hotel is an oasis in the boiling buzz of Hanoi Old Quarter. The rooms and facilities are excellent, (even a laptop is provided). Our first and second stay were up... More

Was this review helpful? Yes 1
Coolum Beach, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This gem of a hotel was recommended to us by Australian friends. I'm so pleased we followed their recommendations. On arrival we were greeted so warmly which was lovely, with all staff members absolutely wonderful, friendly, cheeky, fun and very obliging. We loved our suite and the perks that came with it - free mini bar, laundry service and wifi.... More

Was this review helpful? Yes 3
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

There is a reason why this place rates so highly. It is good, very good. From pickup at the airport to when we walked out (and we will be back there in three days) it is pretty hard to beat. Perfectly located in the old quarter in Hanoi, it doesn't get better for a first timer (or 2) visiting this... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this property for 2 nights and at their sister property, Hanoi elegance emerald hotel for 1 night. Both hotels are extremely clean and well made. Staff is very friendly and helpful. Always smiling and ready to serve you. Breakfast spread was very good and their rooftop restaurant 'Gourmet corner' is excellent for lunch and dinner too! Simple,... More

Was this review helpful? Yes 1
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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Hanoi #2 Spa Hotel in Hanoi #4 Family Hotel in Hanoi #5 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more   less 
Number of rooms
30

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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