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Hanoi Elegance Diamond Hotel

3.5 of 5 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Hanoi Elegance Diamond Hotel
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Hanoi Elegance Diamond Hotel
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1,880 reviews from our community

Traveler rating
    1,678
    180
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    3
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344
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Coquitlam, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had arranged airport pickup by the hotel and our driver was there as requested. A short drive into town, we arrived at the hotel and were greeted like royalty. Our bags were looked after and we were offered cold cloths to wipe our hands and faces and served tea in their lobby while checkin was completed. The hotel is... More 

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Okinawa Prefecture, Japan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

It's right in Old Quarter and close to night markets and little restaurants and food stands. The staff was exceptionally helpful and courteous, it was clean and comfortable, and breakfast was great. I highly recommend this hotel if traveling to Hanoi!

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Brooklyn, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

So incredible! The service was unparalleled, the room (we were upgraded to a family room) was beautiful, the complimentary breakfast was delicious and different every day, the location was conveniently located. I seriously have never had such a wonderful stay at the hotel. Definitely recommend!

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New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

this was the best hotel experience i've ever had. the customer service was exceptional. the location was great -- close to everything we wanted to see. the rooms were lovely and the beds were very comfortable. also, the breakfast was delicious! i don't know if there are better hotels in hanoi, but i'll only stay at this hotel when i... More 

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Boston, Massachusetts
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved this hotel and we thought the concierge staff were some of the best we had in SE Asia (maybe in the world). I definitely recommend airport pick up, it was convenient and reasonably priced. The rooms were very nice and well appointed. The location is excellent, right near the Old Quarter but also a quick walk to the... More 

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NYC
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

had a great stay here - the rooms may be a bit small - we only looked into the normal rooms. We stayed in the executive suite on the 11? floor. well worth the little bit extra. Free minibar, beer, soft drinks, nuts etc. generous fruit platter each dat=y and a nice welcoming bottle of wine but also free laundry!... More 

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Sentosa Island, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed two nights in this hotel. So every thing was great. Staff was friendly and helful. Hotel in great location easy to go to old quater, night market and hoan kiem lake. The room was very comfortable and clean.

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Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent six nights here in two different rooms. My wife and I in one and a friend in another. From the moment we stepped into the reception an early rainy morning until we left the hotel, we had only good things to say about both the hotel and the staff. The staff was very attentive and alert. From greetings... More 

Was this review helpful? Yes 3
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

this is the first review i am writing on a hotel i have stayed at. the hotel is located in the old quarter close to the hoan kiem lake and the night market and other attractions. the room was very comfortable. but most importantly, from the minute we got there, this was the best customer service i have ever experienced!... More 

Was this review helpful? Yes 1
Penang Island, Malaysia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel from 12 to 15 January 2015. Hotel in great location. Near the Old Quarter. Walking distance to most of the interesting sights. Rooms well presented with all necessary amenities. Staff very helpful with information and advise on places to visit and eat. Breakfast buffet substantial and will keep you going to lunch.

Was this review helpful? Yes 1
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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
Number of rooms: 30
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Hotel Style:
#2 Business Hotel in Hanoi
#5 Spa Hotel in Hanoi
#5 Family Hotel in Hanoi
#7 Romantic Hotel in Hanoi

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