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Hanoi Elegance Diamond Hotel

Travelers' Choice award winner
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32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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Hanoi Elegance Diamond Hotel
Hanoi Elegance Diamond Hotel
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2,369 Reviews from our TripAdvisor Community

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Alyangula, Australia
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed only one night before flying out but were SO impressed with everything. Great position with the lake and Old Quarter close by. Staff have very good English and gave outstanding customer service. Beds were like sleeping on a cloud the best we slept on in Vietnam and Singapore. The small touches in the rooms were appreciated. Recommend the... More 

Helpful?
Thank Steve L
Evercreech, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights over Lunar New Year. A great hotel, well located by the beautiful lake Nothing was too much trouble for the well trained and very friendly staff. The restaurant was superb, immaculate service and food Will not hesitate to recommend it

Helpful?
2 Thank carolespreece
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a wonderful stay at this hotel. The rooms were very nice, and the service was exceptional. Every staff member at the hotel was friendly, courteous, helpful and efficient. We also enjoyed delicious dinners in their restaurant, and had a lovely massage at the spa.

Helpful?
2 Thank Lisa Z
Selangor, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located near the old quarter and everything is within walking distance. The staffs in the hotel are extremely polite and helpful. They are ever ready to help out at any time of the day. There is a staff by the name of 'Pucca'...and she takes the time to explain and attend to your needs...very helpful. The hotel... More 

Helpful?
1 Thank Lily K
Santiago, Chile
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is my second time in this Hotel and is the perfect combination of price-quality-location. Only 2 blocks from the central hanoi lake, incredible breakfast like a 5 star hotel, amazing service from the hotel staff, .... After several years travelling all over the world I really recommend Hanoi Elegance Diamond on this fantastic city.

Helpful?
2 Thank Fernando_Libedinsky
Ho Chi Minh City, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is located very close to the centre of the old quarter, everything we wanted was within easy walking distance and the location couldn't be faulted. The staff at the hotel are superb and really make you feel at home, the food is excellent if you want to stay in and the rooms were comfortable, clean and a welcome... More 

Helpful?
1 Thank nigel539
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Amy Tu, Bing, Matthew and colleagues operate a professional operation led by Dan..... They LISTEN and act on what customers want. I tried the other hotels, some are double price but not good. The rooftop restaurant is very very good with a team of active chefs. David

Helpful?
1 Thank David L
Charlotte, North Carolina
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very small hotel with a big emphasis on service. Yes, the rooms were clean, quiet and comfortable. They did not appear to be dated. The service from the reception, to restaurant, to spa were exceptional. Everyone seemed to know what was going on with my schedule. They knew when I had a cab scheduled, when I had... More 

Helpful?
1 Thank m5clt
London, United Kingdom
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We where upgraded to this hotel from Elegance Ruby. It's great value for money, neat beautiful rooms.The best ist the incredible service and care the stuff provides together with Elegance Ruby.I have rarely been in a mid range place where the stuff is so well educated and professional.Besides that everyone is very warm hearted and genuinely friendly. The Spa is... More 

Helpful?
1 Thank TiedoS
Vancouver, Canada
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located, quiet, clean and exceptionally friendly hotel. As we were on a "package tour", I do not know what we "paid" for our room, but if competitive, I would highly recommend you stay here.

Helpful?
1 Thank Roy D
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