We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 494 Hanoi hotels

Hanoi Elegance Diamond Hotel

3.5 of 5 Hotel   |   32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Hotel website
Hotel amenities
Offers & Announcements
Save Saved
You added Hanoi Elegance Diamond Hotel to your Saves list
Hanoi Elegance Diamond Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #6 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
Lai Foo K
  • Overview
  • Reviews (1,663)
  • Photos (517)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (349)
  • Location
  • More
Write a Review

1,663 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (349)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

We have booked for two nights in this hotel but decided to extend for another two nights even though they put us at their sister hotel at Elegance Emerald. We must salute the owner, the management team and the staff for for their excellence service. The in house breakfast was just perfect and the dinner in their restaurant, The Gourmet... More

Was this review helpful? Yes
Cape Town
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at the Elegance Diamond Hotel on a number of occasions on my business trips to Hanoi and have always found it to be exceptional. As a regular business traveler, I have stayed in many smallish hotels throughout the world and can honestly say that this is one of the best. The quality of service one receives from... More

Was this review helpful? Yes
Barcelona, Spain
Top Contributor
71 reviews 71 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

My son and I stayed here for some 10 days and found the spacious room and attentive service impeccable. The staff arranged side trips for us to Halong Bay and Sapa, executing these adventures to perfection. The included breakfast buffets in the excellent Gourmet Corner terrace restaurant on the roof were outstanding. Olivia, as the service manager, couldn't have been... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I cannot say enough about how good the people at this hotel are. Absolutely amazing. The room we had (deluxe double) was comfortable enough, and probably a good size for a room in the Old Quarter as I have nothing to compare it to. It was very clean and had what we needed in a room. The location of the... More

Was this review helpful? Yes 1
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We decided to try out Hanoi Elegance Diamond after seeing reviews from TripAdvisor and we are certainly glad we did. Initially there were some confusion in terms of car pickup at the airport but was soon resolved and were greeted by very friendly staff especially Amy who personally took care of us and showed our rooms. She even was very... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed several check-ins at Hanoi elegance Diamond Hotel and found the staff to be overwhelmingly accommodating of our needs - they could not do enough to assist us and make our time there better. We had 3 different rooms and all were very good, the larger rooms were very spacious and well equipped. The roof top bar was excellent... More

Was this review helpful? Yes
Gosford, Australia
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A fabulous little hotel in the old quarter of Hanoi. Great staff that know your itinerary and predict your every need. Good food on the 12th floor with views across Hanoi. Clean well presented rooms with plenty of space and if you are lucky enough to get given a suite WOW. You could not go wrong with this charming little... More

Was this review helpful? Yes 1
Victoria, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great location. Most friendly and welcoming staffs. Comfortable accommodations. Breakfast menu is perfect.. not too much or too little. For those of us who wants to do what we can for the environment rails for hanging towels would be very handy. Would stay again if I get the chance. Monica & Michael

Was this review helpful? Yes 1
Mudgeeraba, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went on a cruise to beautiful Halong Bay. Our stopover was in Hanoi. Outside the hotel door is chaotic city life in Hanoi. Inside the hotel you receive treatment as tho you are the only ones staying in the Hotel. The front desk staff are welcoming, helpful and entertaining. Ivy and the team are very proud of their hotel... More

Was this review helpful? Yes
Paju, Gyeonggi-do, South Korea
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed only one night in this hotel. the location is very near the lake everything was perfect. comfort bed, room condition and i had a night flight schedule, after the check out they offered me a shower room it was so kind every staffs are kind, if i come to hanoi again I stay here again

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hanoi Elegance Diamond Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hanoi Elegance Diamond Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Agoda, T4B, Priceline, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Hanoi Elegance Diamond Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

517 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (478)
Dining (48)
Hotel & grounds (40)
Room/suite (221)
Videos (3)
Bathroom (36)
View from room (9)
Pool/beach area (3)
Other (118)

Management photos: Courtesy of the property manager

All management photos (40)
Hotel & grounds (11)
Room/suite (15)
Bathroom (4)
Dining (6)
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Hanoi with
any amenities


Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Hanoi #3 Business Hotel in Hanoi #3 Family Hotel in Hanoi #5 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hanoi Elegance Diamond Hotel and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hanoi Elegance Diamond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer