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All 490 Hanoi hotels

Hanoi Elegance Diamond Hotel

3.5 of 5 Hotel   |   32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
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98%
Ranked #5 of 490 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
sugarloafrock St. Neots, United Kingdom
  • Reviews (1,601)
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1,601 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (339)
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English first
St. Neots, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here on the last night of our honeymoon in Viet Nam. They kindly upgraded us to the their 'best room', which was more of a suite. We already didn't want to go home the following day! The staff were very friendly and helpful. Nothing was too much trouble. The room was beautifully done & proportioned. We had to... More

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at two of the sister hotels and ate here one evening. The location is great with a lovely view of the old town. Food was excellent and service was very good too. I would have liked to have stayed here however they were fully booked. Suggest you book early for dinner as they were full two nights we... More

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Edmonton, Canada
Top Contributor
197 reviews 197 reviews
45 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was perfect. The property was clean. The room was well appointed. The staff were friendly and most professional, and the air conditioner worked. We had a problem free stay. Of particular note was the breakfast. The selection was huge and the food was well prepared. This was easily the best full breakfast I have ever eaten and the... More

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Coffs Harbour, Australia
Top Contributor
76 reviews 76 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I did not think everything I have read about this hotel could be true..... Outstanding from our airport car pick up, doorman, fast check-in and out, luggage storage(free), laundry service which was great value, beautiful room. The staff are just wonderful, they speak great english, and the service is outstanding. Breakfast has a great selection.The restaurant also serves great meals... More

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Hoi An, Vietnam
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a very memorable trip to Hanoi due to the efforts of the fantastic staff at this hotel! We have nothing but praise for their warmth, friendliness and helpfulness! My husband and I were made to feel like family, nothing was too much trouble! This hotel is situated in a great location and is excellent value for money! Our... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

A totally awesome hotel. Staff could not be any more helpful and they speak excellent English. Lovely rooms and location. Right near the lake.Great breakfast. Slightly more costly than some of the competition but definitely worth it. Would stay again.

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Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for two nights in executive suite and booked halong bay tour through the hotel. Most striking thing is the customer service- extremely friendly and obliging with any request. Had my phone stolen while in Hanoi and even took me to a police station and stayed for two hours to help translate. Rooms are clean and smart with great air... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Staff spoke great english, made great recommendations and were extremely knowledgeable when I asked questions about culture etc. In fact they were better than any tour guide. Hotel is beautiful. Order the executive suite!

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Perth, Australia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Talk about value for money! This room was cheap ($250 for 3 nights) and was fantastic value for money. The service and staff at this place are spectacularly friendly and helpful and speak great English. The rooms are perfect and are well located in the middle of the Old Quarter. Breakfast is included and is pretty good (buffet and order... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is one of the best i have ever stayed in! I have spent many years travelling internationally in my corporate world career, whilst this trip to Hanoi was all holiday i can honestly say this hotel was an experience I have never encountered before!! The staff are all friendly with exceptional service, all speak English fluently and all... More

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Additional Information about Hanoi Elegance Diamond Hotel

Address: 32 Lo Su Str., Old Quarter, Hoan Kiem Dist., Hanoi, Vietnam, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Elegance Diamond Hotel 3.5*
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Hanoi #2 Spa Hotel in Hanoi #3 Business Hotel in Hanoi #5 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Prime location in the Old Quarter, 2 minute walk from Hoan Kiem Lake, boutique in size & style with streamlined service & luxury rooms, elegant decor with modern technology. ... more   less 
Number of rooms
30

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