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Nam Ngu Hotel

3.0 of 5 34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
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Certificate of Excellence 2014
Nam Ngu Hotel
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Nam Ngu Hotel
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110 reviews from our community

Traveler rating
    66
    33
    7
    2
    2
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12
26
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (29)
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Irvington, New Jersey
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located on small street, very quite. It might take a while walking to Old Quarter but we prefer to stay away from all the noise at night. The room is clean and cozy. The staff were friendly and helpful, especially the OM - Toan i thinks, he was very professional. I totally recommended this hotel, will definitely... More

Was this review helpful? Yes
Mississauga, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the hotel i stayed with my girlfriend when we visit Hanoi last August and i must say this is a very nice hotel. The location is perfect, located on Nam Ngu Street, a small and quite ones, 100 meters away from Le Duan Street - in my experience, a noisy and crowd one. It take 15 minutes walking... More

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Mr. Charles P, Thank you for sending us your feedback after your recent stay at our Nam Ngư Hotel . We are happy to hear, that everything was fine beside the wifi signal.We sure taking our action now to elevate the wifi system. We hope you could anyhow enjoy your stay in our house. Looking forward to welcoming you... More

Hong Kong, China
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

I'm currently staying at the Nam Ngu Hotel for 10 days for business. Here are my thoughts so far: Room: I'm staying in a queen room, the room is well appointed and a good size for a short - medium stay. The room is clean, air conditioning works well and generally well looked after. Hotel generally: This is a 'cheap'... More

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Glen E , Thank you for taking the time to post your feedback after your stay at our Nam Ngư Hotel. We are happy to hear that you appreciated your stay, especially the very friendly staff, the room, location and the attractive price. We sure will work hard to make laundry service better. Thank you again for booking us.... More

Ho Chi Minh City, null, Vietnam
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

The hotel is very coveniently located, in a small and charming street with very good restaurant at one side of the street. The facility is very good for the price. The staff is very helpful and caring.The room is cozy. I would definitely go back next time

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear James Trinh, Thank you very much for your nice feedback after your stay in our Nam Ngư Hotel . We are delighted to read your positive reply and hope to welcome you soon again. Best regards, More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 3, 2014

I stayed here a few times for my business trips. The interior is nice as well as the customer service. These two factors are extremely important to me. Nice size showers and comfy beds. That’s why this is always my first choice.

Was this review helpful? Yes
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Sussan I, Thank you for choosing our Nam Ngư Hotel during your last stay in Hanoi. We are happy that you enjoyed your stay with us, especially for mentioning our customer service. Our team takes great pride in offering our guests inspiring stays. We look forward to welcoming you back soon! More

San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

As a business traveler, I am always looking for good value, location and service. The Nam Ngu has all these things and more! The staff, it seems, can never do enough to make sure that guests are comfortable, happy and have all their needs met. The rooms are spacious, immaculate and quiet. I know that if there is any major... More

Was this review helpful? Yes
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Mr. Peter, Thank you for taking the time to write this review about our hotel. We are happy to hear that you enjoyed your stay with us and that you would recommend our hotel! We look forward to seeing you soon again on your next trip to Hanoi. More

Melbourne
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed August 2, 2014 via mobile

We were dropped off here today by a Vietnam Airlines driver as part of a brief lay over of 10 hours in Hanoi-only to find a room hadn't been booked The magnificently kind Manager stepped in and called the right people at the Airline and we got a room. The first room we were taken to was not yet cleaned-... More

Was this review helpful? Yes
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Alison, Im delighted to see how much you enjoyed your stay at Nam Ngu hotel and I would like to take opportunity to thanks you very much for your great comment of your stay. We are looking forwad to welcome you back with our undivided attention. Best regards, Kevin Nguyen General Manager More

Bern, Switzerland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed total 5 nights in Nam Ngu Hotel. The bedroom was nice, big, modern and clean. At breakfast you could choose between a lot of asian and western food. The selection is big and every morning there are some new things to try. Due to en excursion our stay was splitted up (2 nights then again 3 nights). It... More

Was this review helpful? Yes 3
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Mr. Charlotte, Thanks you very much for taking the time to write your review about your stay at Nam Ngu hotel. We are very happy to hearing taht you and your friend enjoys the room, enjoys the restaurant & enjoys your stay. In the Nam Ngu hotel we are always try our best to make our custommer happy. For... More

Paris, France
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014

I have stayed in hotels in more than 30 countries, in all price ranges. After my six week stay in the Nam Ngu Hotel, I would rate this hotel as outstanding in value and for the unique kindness, skills and competence of staff throughout my stay. The guest room I stayed in for USD45/night in April-May 2014 was tasteful, spacious... More

Was this review helpful? Yes 4
Kevin N, Tổng giám đốc at Nam Ngu Hotel, responded to this review

Dear J H, Thanks you for great comment for Nam Ngu hotel. It a pleasure to have you to staying with us. T am very happy to know that you have memorable experience at our hotel and that we have made you feel like at home. We set very high standard to ourself to provide the best service to guest.... More

Siem Reap, Cambodia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 1, 2014

A very nice hotel located in a quiet street not far from the old quarter. Rooms are big and clean and the service is excellent. We booked 3 nights but due to train times to Sa Pa we checked out early - the staff were happy to charge us only half price for the last night which was an unexpected... More

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Expat 1963, Thanks you very much for your great comment about my hotel & my staff. They all work hard and really want to make all of you happy. Great to hear you had such an enjoyable and experience. Looking forward to welcome you back. Toan Nguyen More

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Additional Information about Nam Ngu Hotel

Address: 34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nam Ngu Hotel 3*
Number of rooms: 60
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