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Nam Ngu Hotel

3.0 of 5 34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
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Certificate of Excellence 2014
Nam Ngu Hotel
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Nam Ngu Hotel
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116 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pitea, Sweden
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stay in this hotel for 1 night before going to Sapa. Got a spacious, clean room with comfortable bed. This hotel got great location, right near train stations also away from Old Quarter, might not be ideal if you want to experience the nightlife in Hanoi but perfect for us.

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Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having a refuge in the well adorned Nam Ngu was appreciated whilst assisting on a United Nations Technical Advisory Mission to the Govt. of Vietnam regarding space-based information and GIS for disaster planning and response. Typhoons and floods are reletively frequent here. The Nam Ngu reminds me of a JW Mariott, minus all the digital/AV appurtenances. Classy, very roomy, well... More

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Hokkaido, Japan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here with my colleagues during our 2 days trip. The hotel got a good location in quite street, away from tourist attraction like Old Quarter. The room was spacious with big, cozy bed and exactly as showed on hotel's website. The price is reasonable for short stay.

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Frankfurt, Germany
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm really glad that I selected this hotel for two stays during my visit to Hanoi. This was my first ever visit to Vietnam. I read reliable Trip advisor reviews and decided on the hotel. And I was not disappointed at all! Hanoi is lovely and this hotel definitely falls into the charm of the city. There are other hotels... More

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Vancouver, Canada
Top Contributor
152 reviews 152 reviews
47 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We'd just been pampering ourselves with a rather high-end hotel on our first jaunt into Hanoi and decided since it was only for 1 night I'd just choose something simple near the train station for our early morning departure to Hue. What a pleasant surprise: It is an older hotel that has recently been refurbished and they gave us a... More

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Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear The Reids, We are glad to hear that you had a comfortable stay at our hotel and that you were fully satisfied with our services. It will be our pleasure to welcome you back in our hotel! Kind regards from Hanoi, More

Wells, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Travel to Vietnam and stay here in Hanoi for a week. The room is good, clean with a cozy bed. Very quite, there is almost no distraction or noise since the hotel isn't located in tourist area, but it is only 5 minutes walking. The hotel also provided pick-up from airport. The staff is friendly. Overall this is a good... More

Was this review helpful? Yes 1
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Ealdwine, Thank you very much for your nice review regarding your recent stay with us. It's a pleasure to know that you were satisfied with our premises and services. It'll be a pleasure to welcome you again. With my best regards, More

Irvington, New Jersey
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is located on small street, very quite. It might take a while walking to Old Quarter but we prefer to stay away from all the noise at night. The room is clean and cozy. The staff were friendly and helpful, especially the OM - Toan i thinks, he was very professional. I totally recommended this hotel, will definitely... More

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Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Mitsuko S, Thank you so much for your comments regarding your recent stay at Nam Ngu hotel, that I will definitely share with my team. It is very encouraging for me and my team to receive positive feedback like yours. We will be delighted to welcome you back. Kind regards! More

Mississauga, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

This is the hotel i stayed with my girlfriend when we visit Hanoi last August and i must say this is a very nice hotel. The location is perfect, located on Nam Ngu Street, a small and quite ones, 100 meters away from Le Duan Street - in my experience, a noisy and crowd one. It take 15 minutes walking... More

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Mr. Charles P, Thank you for sending us your feedback after your recent stay at our Nam Ngư Hotel . We are happy to hear, that everything was fine beside the wifi signal.We sure taking our action now to elevate the wifi system. We hope you could anyhow enjoy your stay in our house. Looking forward to welcoming you... More

Hong Kong, China
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

I'm currently staying at the Nam Ngu Hotel for 10 days for business. Here are my thoughts so far: Room: I'm staying in a queen room, the room is well appointed and a good size for a short - medium stay. The room is clean, air conditioning works well and generally well looked after. Hotel generally: This is a 'cheap'... More

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Glen E , Thank you for taking the time to post your feedback after your stay at our Nam Ngư Hotel. We are happy to hear that you appreciated your stay, especially the very friendly staff, the room, location and the attractive price. We sure will work hard to make laundry service better. Thank you again for booking us.... More

Ho Chi Minh City, null, Vietnam
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

The hotel is very coveniently located, in a small and charming street with very good restaurant at one side of the street. The facility is very good for the price. The staff is very helpful and caring.The room is cozy. I would definitely go back next time

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear James Trinh, Thank you very much for your nice feedback after your stay in our Nam Ngư Hotel . We are delighted to read your positive reply and hope to welcome you soon again. Best regards, More

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Additional Information about Nam Ngu Hotel

Address: 34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nam Ngu Hotel 3*
Number of rooms: 60
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