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Nam Ngu Hotel

34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
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Best prices for: 1 room 1 guest
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156 Reviews from our TripAdvisor Community

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Traveler rating
    93
    49
    10
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Munich, Germany
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a great stay in Nam Ngu considering what I paid! The staff at reception were friendly and I was checked in in a matter of minutes! One man in particular was very pleasant, didn't catch his name! The rooms were modern and clean, and the showers were brilliant! (Very important in the heat this time of year!) Breakfast was... More 

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Hokkaido, Japan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a second time i come back here on a business trip. The room still almost the same with newly decorated bathroom and mattress. I still love this location for its quiet atmosphere and less tourist than Old Quarter. Some staffs were replaced but still friendly and professional.

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Hong Kong Region, China
2 reviews
4 of 5 stars Reviewed 1 week ago

Nam Ngu locates in the quite small street of Hanoi. It is just beside Hanoi Station.The staff is friendly and the restaurant is alright. You can order any food you want and everything is acceptable. We can go anywhere by taxi instead of walking around too much. The room is clean enough but limited views. Comfortable bed .Service was good.... More 

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Warsaw, Poland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights and found the staff and room wonderful. The place was located close to the train station and our company building which is why we chose it. Also close to some shopping. Rooms were great with newly facilities, buffet breakfast was great . Overall a great place to stay.

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Bucharest, Romania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

After traveling for 8hrs, arriving at the Nam Ngu hotel was such a relief. The hotel staff was very friendly and helpful for bring my suitcase to the room. The street very quiet. The room was immaculate! Clean, well setup and very spacious. The bed was so comfortable. Food and drinks all of a good standard. I highly recommend anyone... More 

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Lyon, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Hanoi for a couple of days on a trip through South East Asia. We stayed here without knowing anything about the hotel. It is well located in a quite street. Reception desk was helpful and cleared up any worries we had efficiently. Very clean with acceptable amenities. Breakfast was good with friendly restaurant staff. A definite choice for... More 

Was this review helpful? Yes 2
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm really glad that I selected this hotel for two stays during my visit to Hanoi. This was my first ever visit to Vietnam. I read reliable Trip advisor reviews and decided on the hotel. Very quite, there is almost no distraction or noise since the hotel isn't located in tourist area, but it is only 5 minutes walking. The... More 

Was this review helpful? Yes 2
Surrey, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2015

The hotel is perfectly located in right near central Train Station. Convenient for business and leisure alike. I stayed at the hotel for one night in a single room. The staff at check-in and check-out was polite and efficient. The hotel lobby is very clean. The room was equally absolutely spotless. Bed was comfortable. Safe in room. Bathroom with bathtub... More 

Was this review helpful? Yes 2
Nanterre, France
Level Contributor
3 reviews
5 of 5 stars Reviewed May 20, 2015

This is a simple 3 star hotel, but is a good value for money! The staff really care about your stay and they try to do everything to help you. And mostly, they always receive you with a big smile! Moreover seems that they really put effort to improve their service, and we should appreciate it. About the hotel. Rooms... More 

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Quebec, Canada
1 review
4 of 5 stars Reviewed May 19, 2015

The hotel is nice with classy decoration. The room was small but clean with cozy, comfortable bed. The breakfast room was so great. The hotel is located near restaurants and Metro station. Very convenient and impressive and hotel staff were very helpful. :)

Was this review helpful? Yes
Kevin N, Manager at Nam Ngu Hotel, responded to this review

Dear Lovrenc, Thank you for sharing with us your recent experience at our hotel. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work. Thank you very much. More 

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