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All 498 Hanoi hotels

Nam Ngu Hotel

3.0 of 5 Hotel   |   34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
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Nam Ngu Hotel
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89%
Ranked #75 of 498 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Glen E Hong Kong, China
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108 reviews from our community

Traveler rating
    64
    33
    7
    2
    2
See reviews for
12
25
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Spanish first
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English first
Hong Kong, China
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I'm currently staying at the Nam Ngu Hotel for 10 days for business. Here are my thoughts so far: Room: I'm staying in a queen room, the room is well appointed and a good size for a short - medium stay. The room is clean, air conditioning works well and generally well looked after. Hotel generally: This is a 'cheap'... More

Was this review helpful? Yes
Ho Chi Minh City, null, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is very coveniently located, in a small and charming street with very good restaurant at one side of the street. The facility is very good for the price. The staff is very helpful and caring.The room is cozy. I would definitely go back next time

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

I stayed here a few times for my business trips. The interior is nice as well as the customer service. These two factors are extremely important to me. Nice size showers and comfy beds. That’s why this is always my first choice.

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San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

As a business traveler, I am always looking for good value, location and service. The Nam Ngu has all these things and more! The staff, it seems, can never do enough to make sure that guests are comfortable, happy and have all their needs met. The rooms are spacious, immaculate and quiet. I know that if there is any major... More

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Melbourne
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed August 2, 2014 via mobile

We were dropped off here today by a Vietnam Airlines driver as part of a brief lay over of 10 hours in Hanoi-only to find a room hadn't been booked The magnificently kind Manager stepped in and called the right people at the Airline and we got a room. The first room we were taken to was not yet cleaned-... More

Was this review helpful? Yes
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Alison, Im delighted to see how much you enjoyed your stay at Nam Ngu hotel and I would like to take opportunity to thanks you very much for your great comment of your stay. We are looking forwad to welcome you back with our undivided attention. Best regards, Kevin Nguyen General Manager More

Bern, Switzerland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed total 5 nights in Nam Ngu Hotel. The bedroom was nice, big, modern and clean. At breakfast you could choose between a lot of asian and western food. The selection is big and every morning there are some new things to try. Due to en excursion our stay was splitted up (2 nights then again 3 nights). It... More

Was this review helpful? Yes 3
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Mr. Charlotte, Thanks you very much for taking the time to write your review about your stay at Nam Ngu hotel. We are very happy to hearing taht you and your friend enjoys the room, enjoys the restaurant & enjoys your stay. In the Nam Ngu hotel we are always try our best to make our custommer happy. For... More

Paris, France
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014

I have stayed in hotels in more than 30 countries, in all price ranges. After my six week stay in the Nam Ngu Hotel, I would rate this hotel as outstanding in value and for the unique kindness, skills and competence of staff throughout my stay. The guest room I stayed in for USD45/night in April-May 2014 was tasteful, spacious... More

Was this review helpful? Yes 4
Kevin N, Tổng giám đốc at Nam Ngu Hotel, responded to this review

Dear J H, Thanks you for great comment for Nam Ngu hotel. It a pleasure to have you to staying with us. T am very happy to know that you have memorable experience at our hotel and that we have made you feel like at home. We set very high standard to ourself to provide the best service to guest.... More

Siem Reap, Cambodia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 1, 2014

A very nice hotel located in a quiet street not far from the old quarter. Rooms are big and clean and the service is excellent. We booked 3 nights but due to train times to Sa Pa we checked out early - the staff were happy to charge us only half price for the last night which was an unexpected... More

Was this review helpful? Yes 2
Kevin N, Người quản lý at Nam Ngu Hotel, responded to this review

Dear Expat 1963, Thanks you very much for your great comment about my hotel & my staff. They all work hard and really want to make all of you happy. Great to hear you had such an enjoyable and experience. Looking forward to welcome you back. Toan Nguyen More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014

I cannot say enough about this hotel, it's staff and everything about it!. They have an early check in and late check out to make things convenient if you arrival and departure so require. The staff are absolutely wonderful and extremely helpful with just about any request. They can even change money right there!. It is also very conveniently located... More

Was this review helpful? Yes 2
Kevin N, Manager at Nam Ngu Hotel, responded to this review

Dear Cintidoc, A big thanks you for that lovely review. We are extremely happy to learn that you enjoyed your stay with us. We are proud to share your comment with the rest of team, as this will inspire the to delight even more guests in future. We do hope you will be one of them once again, and of... More

Paris, France
Top Contributor
60 reviews 60 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 16, 2014

I stayed for 3 nights and cannot complain about anything. The room was very spacious, clean, with all the mod-cons one can expect nowadays. The toilet and bath was also very clean. The staff were very friendly, courteous, and went out of their way to attend to my needs. A few examples: I requested for an airport pickup only 3... More

Was this review helpful? Yes 1
Kevin N, General Manager at Nam Ngu Hotel, responded to this review

Dear Louierh, Thank you for your comment and feed back from your recent stay with us. We are very happy that you enjoyed your stay with us. Our hotel has unique location in Hanoi Old Quarter where you can relax and enjoy with some special restaurant & more... We are very proud of our personalized service. I will share your... More

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Additional Information about Nam Ngu Hotel

Address: 34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nam Ngu Hotel 3*
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