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Nam Ngu Hotel

#79 of 513 Hotels in Hanoi
Certificate of Excellence
34 Nam Ngu Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Friendship Hotel)
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151 reviews from our community

Traveler rating
    87
    50
    10
    2
    2
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14
36
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Gravelines, France
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very good for the position, really quite street. The room It is very clean and the staff very kind and helpful. Check in and out is good. The restaurant could have a better menu. Good rate quality/ price

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Surrey, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is perfectly located in right near central Train Station. Convenient for business and leisure alike. I stayed at the hotel for one night in a single room. The staff at check-in and check-out was polite and efficient. The hotel lobby is very clean. The room was equally absolutely spotless. Bed was comfortable. Safe in room. Bathroom with bathtub... More 

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Altdorf bei Nurnberg, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Recently booked this hotel for 6 nights in Hanoi. Must I say first we had a very small room, but when I asked them if they could change it, they immediately honored my request. The Location is perfect distance from major attraction like Temple of Literature & National University, and Ho Chi Minh Mausoleum... Very nice staff and welcoming. Highly... More 

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Nanterre, France
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is a simple 3 star hotel, but is a good value for money! The staff really care about your stay and they try to do everything to help you. And mostly, they always receive you with a big smile! Moreover seems that they really put effort to improve their service, and we should appreciate it. About the hotel. Rooms... More 

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Quebec, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is nice with classy decoration. The room was small but clean with cozy, comfortable bed. The breakfast room was so great. The hotel is located near restaurants and Metro station. Very convenient and impressive and hotel staff were very helpful. :)

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Kevin N, Manager at Nam Ngu Hotel, responded to this review

Dear Lovrenc, Thank you for sharing with us your recent experience at our hotel. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work. Thank you very much. More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This Hotel was recommended to us by expats living in Hanoi. The Hotel had everything we needed at a great price. It is very clean, quiet and the air conditioning was reliable. It is located in a side street with a good Restaurant at the one end.

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Kevin N, Manager at Nam Ngu Hotel, responded to this review

Dear Juanita, It was a pleasure welcoming you at Nam Ngu Hotel. I thank you for your feedback and compliments on our service. We are also delighted that you enjoy the hotel oasis of calm and thank you for sharing your experience to other TripAdvisor surfers. We are looking forward to your next visit. More 

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

My wife and I spent a weekend in this hotel. The value for money was good considering the location, right between Hanoi Train Station and the Old Quarter, and the quality. Delicious breakfast. Good free wifi. The service was friendly and helpful. We had an executive room, with a window facing into the street, neat and tidy with modern bathrooms.

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Oostduinkerke, Belgium
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a 3 star hotel so don't expect a flashy reception area - the girls are just great and friendly. Nice rooms, good beds, friendly service. It is incredibly quiet at night, you cannot believe that you are in the center of a big city. Breakfast is great but if you want, there are few local restaurant nearby.

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Kevin N, Manager at Nam Ngu Hotel, responded to this review

Dear Erika, Thank you very much for taking the time to write such an enthusiastic review about your stay at Nam Ngu Hotel. We are glad you enjoyed our facilities as well as our service. We look forward to welcoming you back More 

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very good choice in a rather quiet small street, near by the Railway Station. Very clean at a reasonable price with spacious rooms and 50m away from a very good well reputable Vietnamese restaurant. Overall a very good hotel!!!

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Kevin N, Manager at Nam Ngu Hotel, responded to this review

Dear nskarm It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding our comfortable room. Thank you as well to let other Tripadvisor travelers know about your experience at Nam Ngu Hotel.Your satisfaction is our utmost reward. We look forward to welcoming you back. More 

Lorient, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We just spent 3 nights at here—very clean rooms, a helpful and friendly staff,, and a convenient location. Hotel staff were helpful and quick to respond. On arrival we did have some issues with the room we had booked but staff tried their best to resolve these issues and moved us to another. And the next morning we were upgraded... More 

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