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All 506 Hanoi hotels

Hoan Kiem Lake Hotel

2.0 of 5 Hotel   |   29 Hang Trong Str., Hanoi, Vietnam
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Hoan Kiem Lake Hotel
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Ranked #175 of 506 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 2, 2014
littleofland Hanoi, Vietnam
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38 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 5, 2014

We had reservations before we went to Vietnam, at Hoan Kiem Lake Hotel. But here we have to say no reservation, but for us in a room where the call is a Cave Hotel which is not related ventilation, no windows. The worst hotel in Hanoi

Was this review helpful? Yes 2
Hanoi, Vietnam
1 review
4 of 5 stars Reviewed September 2, 2014

For the location and proximity to Hoan Kiem Lake (1 block) and shopping, sightseeing, etc. this hotel is wonderful! Head a street over to Ly Quoc Su for banh goi street food, next to St. Stephen's Cathedral (the oldest church in Hanoi), spend time at the lake at night with an ice cream, wander the neighboring blocks for souvenirs, great,... More

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Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2014

Centrally located, a block from the lake, and literally a block away from everything. It's less than a 5 minute walk away from the expat streets so it's much quieter at night. For around $15 a night I find it a great value. I got a queen sized bed with AC and all other amenities. The room was clean and... More

Was this review helpful? Yes 2
Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 31, 2014

My friends and i must be unlucky compare to those all good reviews. Good side: 1.Cheap 2. Good location Terrible side: 1. The staffs like to yell among themselves so you can hear them screaming from your room (3rd floor) 2.Dusty room, snots on the wall, dirt toilet, dusty bed ( end up scratching our bodies), the toilet door cant... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 13, 2014

The staff is nice and helpful. Also the location is very convenient. But the rooms are that humid that we prefered sleep in our sleeping bags. I wouldn't recommand it considering that you can find way better around for the same price. (They have increased their price coz of the "good reviews")

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Edmonton, Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2014

like:Location is very good. Vietnam style breakfast is great. Room is clean, have everything we need. Wifi in the room. Hotel provide a heater for us without asking. don't like: We are at 4th floor. Difficult with 2 big luggages, but it is ok with help from staff. When we check out and want to pay local money. One girl... More

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Hanoi
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2013

I know this hotel quite well. Because I have a friend who worked there before and I also booked rooms for some Chinese friends in September 2013 (I'm working as a freelance tour guide). The hotel is located in the heart of the city centre. From here, you can easily visit the Old Quarter. That's very interesting. You just go... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

We turned up at 2am without a booking and negotiated a room for 3 nights. Very clean, quiet and comfortable with extremely helpful and trustworthy staff. Would recommend this hotel to anyone. I'd also add that you should make your trip bookings through the inhouse agent as you'll be able to raise any issues there and then. Under no circumstances... More

Was this review helpful? Yes 5
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

We couldn't recommend this place highly enough. Great value for the price. Brilliant location near the lake and old city. The rooms were clean and tidy and we had a nice balcony overlooking the street. Noisy but fun to watch. All the staff were exceedingly helpful. Going above and beyond in what I expected. Even sending someone along with us... More

Was this review helpful? Yes 6
Southend-on-Sea, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2013

Hello All fellow travellers, and expats I come up to Hanoi to look at a job that I was offered and was staying at an apartment near the place of work. I then come in to the town to also look at some more work that I was offered but did not agree with it,. I then found the Hoan... More

Was this review helpful? Yes 6
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Additional Information about Hoan Kiem Lake Hotel

Address: 29 Hang Trong Str., Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hoan Kiem Lake Hotel 2*
Number of rooms: 29
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