We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 510 Hanoi hotels

Hoan Kiem Lake Hotel

2.0 of 5 Hotel   |   29 Hang Trong Str., Hanoi, Vietnam
Hotel amenities
Hoan Kiem Lake Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Hoan Kiem Lake Hotel to your Saves list
Ranked #175 of 510 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 3, 2015
talisia
Write a Review

40 reviews from our community

Traveler rating
    18
    14
    4
    2
    2
See reviews for
2
7
13
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (40)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (14)
All months
2 reviews
5 of 5 stars Reviewed January 3, 2015

Excellent service- organised my tour to halong bay and taxi to airport cheaper than if you got one from the street. Had someone carry my gigantic bag up flights and flights of stairs each time I came and went from tours. Room was a bit cold without a heater but when I returned from Halong Bay my 2nd room had... More 

Was this review helpful? Yes
Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 5, 2014

We had reservations before we went to Vietnam, at Hoan Kiem Lake Hotel. But here we have to say no reservation, but for us in a room where the call is a Cave Hotel which is not related ventilation, no windows. The worst hotel in Hanoi

Was this review helpful? Yes 2
Hanoi, Vietnam
1 review
4 of 5 stars Reviewed September 2, 2014

For the location and proximity to Hoan Kiem Lake (1 block) and shopping, sightseeing, etc. this hotel is wonderful! Head a street over to Ly Quoc Su for banh goi street food, next to St. Stephen's Cathedral (the oldest church in Hanoi), spend time at the lake at night with an ice cream, wander the neighboring blocks for souvenirs, great,... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 4, 2014

Centrally located, a block from the lake, and literally a block away from everything. It's less than a 5 minute walk away from the expat streets so it's much quieter at night. For around $15 a night I find it a great value. I got a queen sized bed with AC and all other amenities. The room was clean and... More 

Was this review helpful? Yes 2
Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 31, 2014

My friends and i must be unlucky compare to those all good reviews. Good side: 1.Cheap 2. Good location Terrible side: 1. The staffs like to yell among themselves so you can hear them screaming from your room (3rd floor) 2.Dusty room, snots on the wall, dirt toilet, dusty bed ( end up scratching our bodies), the toilet door cant... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 13, 2014

The staff is nice and helpful. Also the location is very convenient. But the rooms are that humid that we prefered sleep in our sleeping bags. I wouldn't recommand it considering that you can find way better around for the same price. (They have increased their price coz of the "good reviews")

Was this review helpful? Yes
Edmonton, Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 26, 2014

like:Location is very good. Vietnam style breakfast is great. Room is clean, have everything we need. Wifi in the room. Hotel provide a heater for us without asking. don't like: We are at 4th floor. Difficult with 2 big luggages, but it is ok with help from staff. When we check out and want to pay local money. One girl... More 

Was this review helpful? Yes
Hanoi
Contributor
12 reviews 12 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 6, 2013

I know this hotel quite well. Because I have a friend who worked there before and I also booked rooms for some Chinese friends in September 2013 (I'm working as a freelance tour guide). The hotel is located in the heart of the city centre. From here, you can easily visit the Old Quarter. That's very interesting. You just go... More 

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 19, 2013

We turned up at 2am without a booking and negotiated a room for 3 nights. Very clean, quiet and comfortable with extremely helpful and trustworthy staff. Would recommend this hotel to anyone. I'd also add that you should make your trip bookings through the inhouse agent as you'll be able to raise any issues there and then. Under no circumstances... More 

Was this review helpful? Yes 5
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

We couldn't recommend this place highly enough. Great value for the price. Brilliant location near the lake and old city. The rooms were clean and tidy and we had a nice balcony overlooking the street. Noisy but fun to watch. All the staff were exceedingly helpful. Going above and beyond in what I expected. Even sending someone along with us... More 

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hoan Kiem Lake Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hoan Kiem Lake Hotel

Address: 29 Hang Trong Str., Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hoan Kiem Lake Hotel 2*
Number of rooms: 29
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Asiatravel.com Holdings, Despegar.com, TripOnline SA and Odigeo so you can book your Hoan Kiem Lake Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#28 Best Value Hotel in Hanoi

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Bathroom (5)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay