Me and my husband checked into this small hotel through internet booking. Hotel located in a small street off the main road but it is safe. No disappointment as room is clean and all staffs are very friendly and speak understandable Engligh where no communication break down. Other than business matter, they build rapport with room guest to understand their... more

My family of 5 stayed at this hotel, and we were happy with the location of the hotel. It is off the main road and is safe and quiet. After moving around the city for the day, we appreciated the peace of the hotel room. The Hoem Kiem Lake , the water puppet theatre and the quaint shops selling handicrafts... more

We had the misfortune of booking this hotel for our stay in Hanoi. Budget accommodation is normally quite good but not this time. The shower curtain was a sheet of mildew. The bathroom tiles covered in mould. The sheet did not cover the mattress. The mattress felt like concrete; the pillow like a brick. Our 4 night stay lasted 1... more

Noisy, small twin rooms, my reservation was not acuratly noted, poor breakfast. They cheated us to sell the halong Bay trip over 40%. Quite a few things that we did highlight with the duty manager before we left .The check in process was terrible.Given smoking room when requested none.Maids did not clean room for 2 days between 9am-2pm. Someone came... more

David and me went to this a little and friendly Hotel, from febuary 20 for 5 nights. We booked by Internet from Canada. The room was great, lot of space and clean. Not a commercial room, like in international chain, but simple and intime room exactly what we looking for in Vietnam. Internet for free in the room, smiling team,... more

A five minute walk to Hoan Kiem Lake and central pagodas etc. in Hanoi. Located on a less busy side street just down from the youth hostel. Stayed there a total of 7 days off and on between side trips. Staff is very friendly and accomodating-they arranged all of our side trips to various parts of N. and central Vietnam.... more

I stayed at the Hanoi Lucky Hotel for more than two weeks, working in Hanoi. The manager is very competent and the staff are very friendly and always helpful. The location is actually ideal, close to everything by foot, yet in an alley and therefore quiet. The rooms are very spacious, and some have large balconies.. Be sure to ask... more

Hello everyone, I'm here to give a review on my experience with Hanoi Lucky II Hotel. I stayed at this hotel for 2 nights and booked a Halong Bay and a Sapa tour with them. The Hotel Manager, Trung, is a very patient (he answered like a million of my incessant questions over email) and an extremely nice man. He... more

My husband and I stay there for 3 nights (Feb 23 til Feb 27, 2009). We order a deluxe room for 2 person, and we are very satisfied with USD 30 /night. The hotel room is clean and big. It has 1 double bed and 1 single bed in a room, PC inside with internet connection (even though sometimes the... more