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All 493 Hanoi hotels

Hello Vietnam Hotel

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28 Thanh ha lane | Hoan kiem dist, Hanoi 844, Vietnam
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  • Reviews (12)
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Hello Vietnam Hotel
Ranked #448 of 493 hotels in Hanoi
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12 people have reviewed this hotel

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2013 via mobile

Cockroachs everywhere, all over the room alive and dead. Plumbing was really bad, upstaira running into our room. Bathroom door hanging off and rotten. Window newspapered up and really high. No light.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 30, 2012 via mobile

Worst hotel we have stayed in.rooms in awful,dirty &. Shabby condition!! Doors & windows dont lock. Also staff are the worst,the reception man went crazy at me for ten minutes as we didnt book thier crappy ha long bay tour & booked elsewhere! If i stop just 1 person from staying here then at least they lose some buisiness! Shocking... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 9, 2012 via mobile

Spacious rooms but there was blood in random places... On each of the two beds, the wall, bathroom window... Staff reasonably nice until checkout... Watch out fOr passport hOstage situation due to last minute balance due disagreement. Ps breakfast not free Linens Provided Free wi fi Do not book halong bay thrOugh them. They use joy travel, which is horrendous... More

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Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 31, 2012

We booked in a hotel called "The World Hotel" via Hostelworld.com. Considering the price is cheap and the pictures in their website looked very high-class, we decided to booked here. We originally booked for a single room and a twin room but later on, changed to 2 twin rooms. We sent them an email twice but no reply was every... More

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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed July 1, 2012 via mobile

We booked David guest house which was over the road from this place. Without explanation when we went to check in there he led us over to Hello Vietnam Hotel. First sign of awfulness was they had to turn on the power in the hotel. Second sign the guy gave us the key then made himself scarce Thirdly the door... More

Was this review helpful? Yes
sheffield uk
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 23, 2009

When we arrived at this hotel we were greeted by a really friendly and warm greeting. It looked a bit rough around the edges but didnt seem too bad. Then we got to our room, it was dirty and dark. The shower head was not attached to the wall the toilet was broken. We did get a free toilet roll... More

Was this review helpful? Yes 1
The Netherlands
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 29, 2009

When we arrived in Hanoi, we were very disappointed that the promised free pickup was not there. We went by the airport taxi ( 15 USD ) to Hello Vietnam. After arriving we got a room on the 4th floor. In front of our room door, there were women sleeping on the floor. Look very strange. When entered the room,... More

Was this review helpful? Yes 1
Melbourne, Australia
17 reviews 17 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 9, 2009

The photos of this hotel are very deceiving. We booked this hotel based on the reviews & photos, but the rooms we stayed in on levels 1 & 2.. were nothing like the photos or reviews at all. The room smelt, the beds were damp and linen all stained, the bathroom was awful (looked like it had not been cleaned... More

Was this review helpful? Yes 2
west australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 12, 2009

We booked this 'hotel' via Asia Rooms and when we arrived very late at night, we found out that it was a backpackers hostel (and looked NOTHING like the pictures).. The room was meant to be the Deluxe suite, and was very dirty.. The owner removed a pillow and towel before we could see them properly.. The window was replaced... More

Was this review helpful? Yes 2
Jasper, Canada
2 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 15, 2009

Found this place through Lonely Planet Thorn Tree Forum. Cannot THINK why it rated a good review. If you want to stay in a place in the Old Quarter, think again!!! Incredibly noisy, filthy beyond belief, and some of the most unfriendly people on the streets I have ever met while traveling. This hotel itself is down a nasty, narrow... More

Was this review helpful? Yes 16
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Additional Information about Hello Vietnam Hotel

Address: 28 Thanh ha lane | Hoan kiem dist, Hanoi 844, Vietnam
Location: Vietnam > Hanoi

6 photos of this hotel

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?