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All 435 Hanoi B&Bs / inns

Hanoi Serenity Hotel

2.0 of 5 Small Hotel   |   1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
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Ranked #56 of 435 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Adgonzal Chicago
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459 people have reviewed this hotel

Traveler rating
    258
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    34
    10
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We were traveling around Northern Vietnam and using Hanoi as our travel hub. This meant that we spent over a week at the Serenity Hotel. We stayed in three room during our time there. All of them were very comfortable. Furthermore, the hotel had an absolutely amazing breakfast with free/unlimited coffee and tea served all day which were both excellent.... More

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Munich, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

really nice hotel for exploring the old town of hanoi. the staff is very friendly and helpful. the breakfast is a good start in the day :-). and the location is perfect to start exploring old town hanoi. thanks.

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Lincolnshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel staff are lovely and very helpful! They speak excellent english. Our baggage was lost and they helped contact the airport several times. They told us several local places to eat which we did and were all good. They also arranged a trip to Halong Bay and helped us exchange currency. Breakfast is good with several options available. The... More

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Beijing, China
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent nearly a week here, and the staff was very kind. The breakfast choices were all good, but the banana pancakes were beyond belief!!! The internet was fine, the room was small but very clean, and the price was great, as was the proximity to everything. The only downside to the hotel was the lack of elevator, which made... More

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1 review
4 of 5 stars Reviewed 3 weeks ago

Very pleasant accommodation. Extremely helpful and friendly staff. Will arrange all your outings. Left behind my tablet. They had it for me when I returned to Hanoi a few days latter. Highly recommend.

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Aldershot, United Kingdom
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed July 9, 2014

We checked in here for three nights as we couldn't extend our stay at the Lucky Guesthouse 2. The first room we moved in to, 302, the air conditioning wasn't working properly. We thought we'd leave it and see how it was when we went out, it was no better (blowing air so weakly you couldn't feel it, whilst standing... More

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King George, Virginia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 19, 2014

Hanoi can feel pretty chaotic when one first arrives so we were so thankful to have found this spot. We stayed for a total of 6 nights. We stayed in both the superior (which is very spacious), and standard (which is a little smaller) rooms both were very clean, with typical Asian bathroom, and decent internet connection (there is a... More

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 27, 2014

This was our first stop in Vietnam and they created a fantastic first impression of the country! Dealing with them before arriving (delayed flights etc) was prompt and easy, a driver picked us up from the airport and took us straight there. The room was good for the money we spent, could use a bit of a touch up but... More

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Bagnacavallo, Italy
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 14, 2014

Initially we booked 3 nights, but ended up extending our stay to almost a week. The staff is very helpful and really friendly, they went out of their way to help us with whatever we needed. Since we were visiting Hanoi for a culinary/cultural project, they were so kind to help us get in touch with some local people as... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014 via mobile

Basic but well located with the nicest people we met in Hanoi. Willing to spend time to help you and genuinely want to help and for you to enjoy your time there. For $5 a night in the centre of bustling Hanoi I really think you can't go wrong!

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Additional Information about Hanoi Serenity Hotel

Address: 1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hanoi Serenity Hotel 2*
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Amenities

Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Closed for renovation as of December 28, 2009. ... more   less 
Number of rooms
25

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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