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All 433 Hanoi B&Bs / inns

Hanoi Serenity Hotel

2.0 of 5 Small Hotel   |   1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
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Ranked #51 of 433 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Sarah M
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465 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

We stayed at Hanoi Serenity Hotel for a total of 4 nights. The staff was so caring and kind - greeting us each morning with smiles and asking about our day when we returned. They helped us book our tour to Halong Bay (with A Class Cruise and it was amazing!) and they also made wonderful, local recommendations for food... More

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Addis Ababa, Ethiopia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our first stay at Serenity Hotel was for four nights, which qualified us for a free airport pickup - greatly appreciated, since we had heard horror stories about Hanoi taxis. From the minute we arrived at the hotel, the staff was welcoming and hospitable. We sat through an incredibly brief sales-pitch (which conveniently walked us through the main sites in... More

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Antwerp, Belgium
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was one of our first hotels we stayed in during our 2month backpacking trip and we were very very pleased. First I want to sketch the situation. Who are we? Couple of 23 years old. Backpacking across Vietnam and Thailand for 2 months (July- August). Location: Hanoi Serenity Hotel is very well located. Step outside and walk 15 -... More

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We were traveling around Northern Vietnam and using Hanoi as our travel hub. This meant that we spent over a week at the Serenity Hotel. We stayed in three room during our time there. All of them were very comfortable. Furthermore, the hotel had an absolutely amazing breakfast with free/unlimited coffee and tea served all day which were both excellent.... More

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Munich, Germany
1 review
5 of 5 stars Reviewed August 26, 2014

really nice hotel for exploring the old town of hanoi. the staff is very friendly and helpful. the breakfast is a good start in the day :-). and the location is perfect to start exploring old town hanoi. thanks.

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

The hotel staff are lovely and very helpful! They speak excellent english. Our baggage was lost and they helped contact the airport several times. They told us several local places to eat which we did and were all good. They also arranged a trip to Halong Bay and helped us exchange currency. Breakfast is good with several options available. The... More

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Beijing, China
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2014

I spent nearly a week here, and the staff was very kind. The breakfast choices were all good, but the banana pancakes were beyond belief!!! The internet was fine, the room was small but very clean, and the price was great, as was the proximity to everything. The only downside to the hotel was the lack of elevator, which made... More

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1 review
4 of 5 stars Reviewed August 8, 2014

Very pleasant accommodation. Extremely helpful and friendly staff. Will arrange all your outings. Left behind my tablet. They had it for me when I returned to Hanoi a few days latter. Highly recommend.

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Aldershot, United Kingdom
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed July 9, 2014

We checked in here for three nights as we couldn't extend our stay at the Lucky Guesthouse 2. The first room we moved in to, 302, the air conditioning wasn't working properly. We thought we'd leave it and see how it was when we went out, it was no better (blowing air so weakly you couldn't feel it, whilst standing... More

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King George, Virginia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 19, 2014

Hanoi can feel pretty chaotic when one first arrives so we were so thankful to have found this spot. We stayed for a total of 6 nights. We stayed in both the superior (which is very spacious), and standard (which is a little smaller) rooms both were very clean, with typical Asian bathroom, and decent internet connection (there is a... More

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Additional Information about Hanoi Serenity Hotel

Address: 1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hanoi Serenity Hotel 2*
Number of rooms: 25
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