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Hanoi Serenity Hotel

Certificate of Excellence
1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
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Best prices for: 1 room 1 guest
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Hanoi Serenity Hotel
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Hanoi Serenity Hotel
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491 reviews from our community

Traveler rating
    271
    163
    38
    10
    9
See reviews for
56
226
65
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Hanoi, Vietnam
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in Serenity. Location is good as nearby the old quarter. Rm with complimentary breakfast and hotel provided free coffee/tea all day. All the staff was friendly and helpful especially An Thuyên , they can answer you all kind of questions and take care of everything! Will definitely stay again for the next visit! Thank you everything

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Copenhagen, Denmark
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

As mentioned in the title, it is a budget place, but it's very nice! They have free water and complimentary breakfast. I booked the dorm twice and was upgraded both times to a single room. It is not the cleanest place, and in my first room I didn't have warm water in the shower. Generally I was really happy about... More 

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

We booked this place as a cheap overnighter. We flew in late and were going to Ha Long Bay the next morning. Extremely pleased. Rooms are clean, bathroom is good, and you can't beat the price. The staff are lovely. The lady at the counter gave us a map after we checked in and pointed out heaps of points of... More 

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2 reviews
4 of 5 stars Reviewed March 23, 2015

We booked a standard room but got upgraded. The room was clean, the staff extremely helpful and the breakfast good. We also booked our 2 night halong bay tour on the imperial junk boat there and were extremely pleased.

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Saskatoon, Canada
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 22, 2015

Our flight into Hanoi landed at night and after reading many (no positive) reviews about getting a taxi from the airport we decided to ask the hotel to send a car. A gentlemen was right there waiting for us as soon as we walked out of the airport, there wasn't even time for the taxi drivers to hassle us. It... More 

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Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

A nice place to go back to after a day in the busy city. Booked a standard room but they upgraded to deluxe for free because the room wasn't ready yet which was nice! Free tea and coffee all day and breakfast is decent. Not a lot to choose from but who cares if it's free. Nice spacious room with... More 

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Seoul, South Korea
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 19, 2015

I am shocked at the good reviews this hotel got. This is the most disgusting hotel I have ever stayed in, including hostels and budget hotels all over Asia. Everything is broken, dirty and old. The power outlets dont work and there is a gross broken computer in the room. It's very loud, even on the 6th floor, and the... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Very good and cheap hotel in the center and close to every thing! The the personal is super frendly, speaks perfect eglish and is very helpful! A special thanks to Steven from the reception! We bought a motorbike and we could leave 1 backpack at the hotel for 2 weeks while driving around in vietnam (for free!!) Also the rooms... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2015

Great price, great attentative service, breakfast included, clean, and great location. For a reasonable budget, this is all you need in Hanoi. Imortantly for me,nthe coffee is bottemless, and epically tasty.

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Hue, Vietnam
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 25, 2015

security is not great and walls are paper thin, i always like some form of fruit for breakfast but none, even after asking, staff were good they did what they could i guess. the name on the outside was the rising dragon with the serenity on the inside, confusing

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