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All 436 Hanoi B&Bs / inns

Hanoi Serenity Hotel

2.0 of 5 Small Hotel   |   1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
Hanoi Serenity Hotel
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Ranked #49 of 436 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
AET_13 London, England, United Kingdom
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Serenity is excellent value for money. It's well located in the Old Quarter, with very spacious rooms and free wifi. While a bit shabby, the rooms are absolutely spotless; the only complaint I have is that the water pressure is poor so the shower isn't much cop, but a minor gripe. The staff are absolutely lovely and very willing... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Serenity was the first hotel we stayed in upon arriving in Vietnam. We stayed for 4 nights, which qualified us for an airport pickup, which was super convenient and well appreciated. Upon arriving, the staff were incredibly friendly, offering us coffee and going over all of the sights/restaurants in the area. They arranged our trains to and from Sapa, our... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Hanoi Serenity Hotel for a total of 4 nights. The staff was so caring and kind - greeting us each morning with smiles and asking about our day when we returned. They helped us book our tour to Halong Bay (with A Class Cruise and it was amazing!) and they also made wonderful, local recommendations for food... More

Was this review helpful? Yes 3
Addis Ababa, Ethiopia
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 9, 2014

Our first stay at Serenity Hotel was for four nights, which qualified us for a free airport pickup - greatly appreciated, since we had heard horror stories about Hanoi taxis. From the minute we arrived at the hotel, the staff was welcoming and hospitable. We sat through an incredibly brief sales-pitch (which conveniently walked us through the main sites in... More

Was this review helpful? Yes 1
Antwerp, Belgium
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 29, 2014

This was one of our first hotels we stayed in during our 2month backpacking trip and we were very very pleased. First I want to sketch the situation. Who are we? Couple of 23 years old. Backpacking across Vietnam and Thailand for 2 months (July- August). Location: Hanoi Serenity Hotel is very well located. Step outside and walk 15 -... More

Was this review helpful? Yes 1
Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

We were traveling around Northern Vietnam and using Hanoi as our travel hub. This meant that we spent over a week at the Serenity Hotel. We stayed in three room during our time there. All of them were very comfortable. Furthermore, the hotel had an absolutely amazing breakfast with free/unlimited coffee and tea served all day which were both excellent.... More

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Munich, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

really nice hotel for exploring the old town of hanoi. the staff is very friendly and helpful. the breakfast is a good start in the day :-). and the location is perfect to start exploring old town hanoi. thanks.

Was this review helpful? Yes 1
Lincolnshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

The hotel staff are lovely and very helpful! They speak excellent english. Our baggage was lost and they helped contact the airport several times. They told us several local places to eat which we did and were all good. They also arranged a trip to Halong Bay and helped us exchange currency. Breakfast is good with several options available. The... More

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Beijing, China
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2014

I spent nearly a week here, and the staff was very kind. The breakfast choices were all good, but the banana pancakes were beyond belief!!! The internet was fine, the room was small but very clean, and the price was great, as was the proximity to everything. The only downside to the hotel was the lack of elevator, which made... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

Very pleasant accommodation. Extremely helpful and friendly staff. Will arrange all your outings. Left behind my tablet. They had it for me when I returned to Hanoi a few days latter. Highly recommend.

Was this review helpful? Yes 1
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Additional Information about Hanoi Serenity Hotel

Address: 1B Cua Dong St. | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hanoi Serenity Hotel 2*
Number of rooms: 25
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