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All 498 Hanoi hotels

Hanoi Elegance Ruby

3.0 of 5 Hotel   |   3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Ranked #4 of 498 Hotels in Hanoi
A recent review
4 of 5 stars reviewed yesterday
Elena M
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1,908 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I traveled to Hanoi for a short weekend trip and found this place highly rated all over the Internet. It's true--the price is good, rooms are clean, staff is super friendly, wifi works great, and the room even came with a laptop! That all said, this is not the place to go if you want to relax. Yes, you are... More

Was this review helpful? Yes 4
Weston, FL
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just left Hanoi last week and had a 2nd wonderful experience with the Elegance Hotel chain. I stayed in the Elegance Ruby Hotel which is located in a very quaint alley in the Old section of town. My last visit 3 years ago was at the Elegance Diamond and I can not wait to return to Hanoi and stay... More

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Auckland
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

An absolute gem of a hotel tucked away in a small side alley. Delightful, very attentive staff and glorious suites - amazing size. Came here on the recommendation of our son - we also spent a couple of nights at another supposedly 'better' hotel in Hanoi but it didn't even come close to the lovely atmosphere of this hotel. If... More

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Singapore
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Upon arriving at the hotel, the staff gave us a warm welcome coupled with a nice cup of fruit juice as the welcome drink. The staff prepared a detailed list of things to do, eat and also map which comes with a foot trail within the old quarters. I must say that it was really useful and the staff really... More

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Airdrie, Canada
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Clean, quiet and kind. This little gem of a hotel is staffed by kind caring professionals. We stayed in 2 rooms, a suite on the 8th floor and a regular room on the 5th. Booth were clean and well appointed but I actually preferred the smaller regular room (502) we stayed in on our return from Sa Pa. The breakfast... More

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Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

It is a small and very central hotel.The staff were very welcoming and we were always made to feel "at home''. After checking out we made a trip to Halong Bay and then Sapa. We were welcomed back to use the shower and had somewhere to put our bags while we waited on our next flight. Everyone was very friendly... More

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Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

we had awesome service from this hotel, staff are very accommodating and helpful, free room upgrade, breakfast buffet, english speaking staff. The hotel is very close the the shopping area and the lake which gives it a great location for shoppers and sight seeing travellers. Airport pick up/drop off service is efficient too which made our hanoi trip very smooth... More

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NewYorkCity
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in I was already impressed by the staff that wouldn't even let me carry my own bags. They helped us book our halong bay trip. Gave us recommendation to where to eat local street food which was good! My advice is do not book the small room. It felt to small with no room. We upgraded to the family... More

Was this review helpful? Yes 3
Baguio City, Baguio, Philippines
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Highly recommended boutique hotel, bang for the buck. I stayed here last September 5 to 7, 2014. and the staff was great. from airport pick up to booking our halong bay trip, web check in our flights and printing our tickets for our saigon trip -the staff will go the extra mile to please their customer. The rooms are quite... More

Was this review helpful? Yes 13
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here from the 17th to the 20th of August. The hotel is situated in a small lane way, but in the midst of all the shopping. The staff were amazing, every single one of them were so polite and sweet, the customer service could not have been better. The room was very clean, and is excellent value for... More

Was this review helpful? Yes 2
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Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi

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