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Hanoi Elegance Ruby

Travelers' Choice award winner
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3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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1 room 1 guest
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Hanoi Elegance Ruby
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2,285 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is everything you need in Hanoi, is cost effective and has the most helpful staff I've seen in my life. Would definitely stay there again as I can't recommend it enough. Breakfast was also great and they had an interesting variety of local & western dishes.

Was this review helpful? Yes 1
Miami, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Location great! Everything in walking distance. Rooms very clean and modern. Breakfast delicious. What was most amazing was the superb service the staff gave. I was in communication with the hotel several weeks prior to arriving concerning a ha long bay trip and they were always very helpful and quick to respond. In particular I would like to mention Sy... More 

Was this review helpful? Yes 1
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent three nights at the Hanoi Elegance Ruby in mid August. The rooms and location are great, as is the breakfast, but what makes the stay at this hotel special is the service. You will receive tremendous individual attention from arrival to departure. Ms. Anh was exceptionally helpful. To understand the level of service one must book a stay.

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Greater Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second stay at this hotel. The staff couldn't be more helpful or welcoming. They make you feel like part of their family. It was lovely to be back. It is in a great position in the middle of the old city, an easy walk to the lake. The rooms very comfortable and roomy.

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San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked two rooms for our family, one with twin beds and one with a double. Both rooms were tastefully simple with all needed amenities and clean modern upscale bathrooms. As with most hotels in the Old Quarter, the building is quite narrow so the rooms are not large, but they are designed to offer maximum comfort and efficiency without... More 

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Fairlie, New Zealand
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This little hotel is really good situated right in the middle of old town lovely rooms they upgraded us to a suite which was even bigger. Breakfast is cooked for you not a buffet so very fresh. Staff extremely helpful and speak good English. Had a meal at their sister hotel Gourmet corner which we would recommend also.

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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We initially stayed for 3 nights at the Elegance Ruby Hotel, but liked it so much we booked to stay another two nights at the end of our trip! The hotel is ideally located in the heart of the Old Quarter, but tucked away down a little side street slightly away from the hustle and bustle of Hanoi. The staff... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well situated, this hotel is extremely clean and well serviced. The staff is particularly helpful. All was extremely well organised, you can trust Ruby Hotel for train bookings, visa applications,etc.

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Best hotel we stayed in Vietnam! Price/quality very good, breakfast outstanding, rooms big and very clean, very helpful staff. When we had a question, they really helped us. In the city center of Hanoi but quiet neighbourhood. We would really recommend this Hotel when you stay in Hanoi!

Was this review helpful? Yes 1
Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really enjoyed our few days at Elegance Ruby. Staff were great, beds were comfortable, rooms were clean and the hotel is perfectly located in the old quarter. When we go back to Hanoi we'll be staying at the Elegance Ruby

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