We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Elegance Ruby

Travelers' Choice award winner
3.0 of 5
Hotel website
3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hanoi Elegance Ruby
Hanoi Elegance Ruby
Panoramas (6)
View Map
Add Photo Write a Review

2,478 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Melbourne, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

A friend and I stayed in Hanoi Elegance Ruby for 3 nights as it was recommended to us by my friends mum. The room was small but neat and comfortable and located right in amongst all the action of Old Quarter. The stand out for this hotel is certainly the staff, who will go above and beyond to make sure... More 

Helpful?
Thank Laura N
Birmingham, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff here seem to know what you want before you even have chance to say it. they are excellent every one of them. No toadying just pure and simple great customer service. The rooms we have used are excellent always well presented and furnished and impeccably clean. Breakfast in their little dining area is fast and great. Brilliant location... More 

Helpful?
Thank F S
London, United Kingdom
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Elegance Ruby is - like the name promises - a true little gem in Hanoi ! Great value for money, neat beautiful rooms but the best ist the incredible service and care the stuff provides.I have rarely been in a mid range place where the stuff is so well educated and professional.Besides that everyone is very warm hearted and genuinely... More 

Helpful?
Thank TiedoS
Falkirk, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Myself and my partner stayed for two nights before embarking on a tour of Vietnam. Hanoi is a wonderful and vibrant city, but can be a little bewildering at first. The Ruby is a little oasis of calm in the centre if the old town and on arrival the friendly staff welcomed us with a smile and a complimentary fruit... More 

Helpful?
Thank Craig F
Winnipeg, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I would give this place 10 stars if I could. From the moment we walked in, we knew we were in a great place. The staff here go above and beyond what you would expect hotel staff to do. For example, we had an early check out to hop on a shuttle to a Ha Long Bay cruise so the... More 

Helpful?
Thank Royce A
New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had the pleasure of working directly with the hotel manager, Alex Tran, during our visit to Hanoi. The hotel and Alex booked our rooms, our trip to Halong Bay, our overnight stay on the boat La Fairy, our transportation to and from the airport to the hotel, and our trip to Mai Chau. The hotel is very clean and... More 

Helpful?
Thank cindy B
Manchester, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were here for three nights in January and thoroughly enjoyed our stay. From the moment we arrived, the staff were friendly and welcoming and willing to go above and beyond to provide great service at all times. The hotel is in a great location, down a quiet street in the Old Quarter, close to great restaurants, bars and shops,... More 

Helpful?
Thank clairemarie6
Pittstown, NJ
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Hanoi Elegance Ruby Hotel for three nights in January, 2016. It was our first hotel of MANY (we were on a three-country tour) - and it would be a tough act to follow! As soon as we arrived we were greeted very warmly by the manager- Alex- and his staff. We were given delicious welcome drinks... More 

Helpful?
Thank screamflickchick
Singapore, Singapore
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After we made a reservation, the hotel sent us an email whether we wanted a pick up service provided by the hotel for around 21USD. I have heard a lot of bad things about taxis in Vietnam so in order to save the trouble, we made a reservation. The pick up service was not there on time and I had... More 

Helpful?
Thank jojosep
London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent room and service, though one slight problem was an "invitation" to downgrade to another room that was half the size. Maybe they thought they were doing us a favour as the room we booked was not going to be available for another hour or so, but I couldn’t help wondering whether there was an ulterior motive as it was... More 

Helpful?
Thank MKCLondon
Questions? Get answers from hotel staff and past guests. Ask a question

788 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (565)
Viewed
Room/suite (189)
Viewed
Hotel & grounds (93)
Viewed
Bathroom (48)
Viewed
View from room (19)
Viewed
Dining (25)
Viewed
Pool/beach area (4)
Viewed
4:56
Videos (1)
Viewed
Other (186)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (199)
Viewed
Family Suite (43)
Viewed
Junior Suite (38)
Viewed
Restaurants and Bars (16)
Viewed
Superior Double Room (33)
Viewed
Superior Twin Room (35)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (4)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.4 mi away
Hanoi La Siesta Hotel & Spa
0.4 mi away
Essence Hanoi Hotel & Spa
0.4 mi away
Oriental Central Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Golden Sun Suites Hotel
0.7 mi away
Sofitel Legend Metropole Hanoi
0.5 mi away
Hanoi Elegance Diamond Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay