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All 492 Hanoi hotels

Hanoi Elegance Ruby

3.0 of 5 Hotel   |   3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Hanoi Elegance Ruby

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Ranked #3 of 492 hotels in Hanoi
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1,765 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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English first
Contributor
12 reviews 12 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

On arrival we were greated by enthusiastic staff. We were traveling with 2 children and the staff had arranged balloons in our room for them (a lovely friendly gesture). We had to book two rooms because there were four of us but the room had two king beds and was extremely large and would have accommodated us all with ease.... More

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Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This little gem of a boutique hotel is located in one of the side streets of the central district (remember how to get back), which gives you a sense of living in Hanoi, not only visiting. The whole property is impeccably maintained, with excellent personable service - very knowledgeable, nothing was too much trouble. The room was small (the king... More

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Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was the perfect place to stay after a long flight. With double glazed windows and incredibly comfortable bed, we had the perfect night's sleep. It's hard to find (our taxi driver from the airport couldn't find it, mind you our Hanoi taxi experiences were terrible) and the room was very small, but the service and breakfast were absolutely superb.

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Hanoi Elegance Ruby Hotel was arguably the best hotel we have ever stayed at. The staff was professional, helpful, accommodating, and kind. Before even arriving in Hanoi, the hotel helped us arrange for our Paradise Cruise on Halong Bay, and plan our overnight train trip from Hanoi to Sapa. After arriving at the hotel, the staff couldn't do enough... More

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Manila, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was my first stay in this hotel and i am proudly recommending HANOI ELEGANCE RUBY @ THIS ADDRESS..those warm smiles and greetings anytime they saw you.. makes me feel at home.All the staff are very approachable. they always see to it that you're well served, to the extent of being with you to the Pharmacy to see to it... More

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Hue, Vietnam
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Incredibly friendly staff who went out of their way to make myself and my children feel welcome. My children accidentally spilt water on one of their laptops and they fixed it without cost to me. Excellent value for money. When you arrive a receptionist gave us a welcome drink and a run down of the area and a map. Breakfast... More

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Vancouver, British Columbia, Canada
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is located in the Old Quarter and down a narrow alley. Taxis will drop to at the alley entrance which is about 50 feet away from the hotel. The alley can be noisy but it is a good introduction to Hanoi. As with most hotels in Hanoi, the building is quite narrow but tall and it is tucked... More

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Vientiane, Laos
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Elegance Ruby three nights in total. The staff are super friendly and helpful and will bend over backwards to assist. They suggested a great tailor which was just around the corner from the hotel and let us have a late checkout while we waited for our flight. The breakfast was really tasty and all you can eat.... More

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Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

. Extremely helpful staff - Help us change the reservation at the hotel around our Sapa trains, as well as traveling in a group of 8 arranged to transfer our sister hotel of our Emerald Elegance after I returned from Sapa to the larger room, baggage storage is no problem with our new hotel, a kind young hotel porter even... More

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Wellington, New Zealand
Top Contributor
63 reviews 63 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a week with family based on previous tripadvisor ratings and certainly was not disappointed. Hotel is spotlessly clean. The staff are just wonderful, friendly, polite and attentive. You would not think that Yen Thai Street which is a small alley held a gem like this. The alley closed down at night so we found it quiet place... More

Was this review helpful? Yes 2

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Additional Information about Hanoi Elegance Ruby

Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Hanoi Elegance Ruby Hotel
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#1 Spa Hotel in Hanoi
#3 Family Hotel in Hanoi
#15 Business Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Official Description (provided by the hotel):
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 
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