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All 490 Hanoi hotels

Hanoi Elegance Ruby

3.0 of 5 Hotel   |   3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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99%
Ranked #2 of 490 hotels in Hanoi
A recent review
5 of 5 stars reviewed 6 days ago
Carmer57 Surrey, United Kingdom
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1,849 people have reviewed this hotel

Traveler rating
    1,662
    170
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    2
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316
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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English first
Surrey, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We started off our travels in Vietnam in this lovely little hotel. The staff were so friendly, helpful and very attentive. The room was just the right size, well decorated and spotless! The bathroom was immaculate and had a brilliant shower! There was a great selection at breakfast and it tasted great! The hire,was I walking distance to everything and... More

Was this review helpful? Yes
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We started off our visit to Vietnam in this wonderful hotel!! It is in a great location…we were able to walk to everywhere we wanted to see. The staff were very friendly and helpful. Breakfast is superb!

Was this review helpful? Yes 3
Ho Chi Minh City, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Loved this hotel. The staff were courteous and couldn,t do enough to help. Breakfasts were as good or better than anything I have had. Location excellent. Rooms immaculate, and very quiet at night. Nothing is too much trouble for the staff or hotel. If you can find better than this, let me know, but you wont, because you can,t.

Was this review helpful? Yes 1
Blue Mountains
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location. The staff are extremely attentive! The service and attentiveness of the staff is what sets this hotel apart and would expect from a 5 star + hotel in Australia, doors being held open, smiles, booking taxis, organising anything you want and always with a smile. They go out of their way to please!... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights just my Husband and I and couldn't fault the Hotel at all. Staff were very helpful and very accommodating. The location couldn't have been better. soon as you walk out of the Hotel you can have coffee in a very quaint coffee house with a huge selection of coffee beans to choose from or just... More

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very central located, small and clean hotel with very friendly and helpful staff. Upon arrival one gets loaded with information about Hanoi, where to eat, shop and what to see. Rooms are small but cosy and clean. Breakfast is good and a lot.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights with our 3 children in a family room. The room was beautifully decorated with fresh fruit provided each day. The staff were extremely friendly and very helpful. The location was fantastic - right in the middle of the old quarter - but in a quaint little alley way - nice to be able to walk out... More

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Singapore, null, Singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my partner stayed at the Hanoi Elegance Ruby in mid-June, and I must say we had a truly wonderful stay. Upon arrival, we were told that we had been upgraded to the suite in celebration of our anniversary, and the bed was also nicely decorated with flower petals and chocolates. The rooms were very comfortable and clean, and... More

Was this review helpful? Yes 1
Manila, Manila, Philippines
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment I arrived up until check out, the staff at Elegance Ruby were extremely helpful. Even when we were checked out and staying in another place, they lent us umbrellas and volunteered to deliver our luggage. On my last day, they let us stay at their lounge and even offered towels in case I wanted to take a... More

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Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What everyone says is true - great place to stay in Hanoi. Room wasn't the biggest, but was adequate for the two of us. The staff are very friendly and helpful. They fetched us a SIM card for our phone with no hassle and just added the cost to the bill. The staff remember everyone by name which is nice... More

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Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Elegance Ruby 3*
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style
#1 Romantic Hotel in Hanoi #1 Spa Hotel in Hanoi #4 Family Hotel in Hanoi #24 Business Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 
Number of rooms
18

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