We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Elegance Ruby

Travelers' Choice award winner
Hotel website
3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Offers & Announcements
Discounts & free benefit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hanoi Elegance Ruby
Professional photos View all
Browse nearby
Hanoi Elegance Ruby
Write a Review

2,124 reviews from our community

Traveler rating
    1,922
    187
    15
    0
    0
See reviews for
355
1,102
142
33
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (2124)
  • Mar-May only
    (548)
  • Jun-Aug only
    (450)
  • Sep-Nov only
    (542)
  • Dec-Feb only
    (584)
All months
Seward, Nebraska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Superb modern facilities, friendly and courteous staff, great location downtown, within walking distance to several nice restaurants. The friendly staff greeted us to the city and gave us really great advice on where to eat, where to shop, what activities to do in town and out of town. I loved staying here and would highly recommend it.

Was this review helpful? Yes 1
Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed two nights and were made to feel so welcome, and the staff were brilliant in helping out at every opportunity. Comfortable but small room, good shower, lots of breakfast to set up for the bustle of Hanoi by day and great value too.

Was this review helpful? Yes
San Francisco, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

Terrific staff, warm friendly and helpful, great location, well designed and spotlessly clean rooms, terrific breakfast. I couldn't think of anything they could do to improve our stay. Wish every hotel we have stayed at could have been this well run.

Was this review helpful? Yes
Murcia, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We couldn't fault this lovely little boutique hotel right in the centre of everything. The staff couldn't have been more helpful, they cancelled a flight and re-booked another for us, checked us in on line arranged cabs and a hotel further south etc. The breakfast was delicious and plentiful. Very good value for the city centre Ps we also stayed... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights at the end of February 2015. The staff were great througout our stay, even finding a very good and cheap local dentist to refix a lost crown. The rooms were comfortable and clean and the breakfast were excellent. The manager was always attentive and prior to our trip found us a much better rate for our... More 

Was this review helpful? Yes
Hanoi, Vietnam
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel when we were in Hanoi, visiting our son who is working there. We used this hotel as a sort of central hub as we traveled across the North. The staff was quick to accommodate our needs regarding baggage, transportation and room changes. They picked us up at the airport as pre-planned in a very professional... More 

Was this review helpful? Yes
Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was probably the best hotel I have stayed in through out Asia. They don't have a pool, gym or games room however as a foreigner in Vietnam the staff were great always helpful and interested in where we wanted to go and gave us ideas on what to see in Hanoi. We were here for New Years and had... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is in the old French quarter. Life on the streets is just outside the entrance which adds to the charm. The staff were so friendly, very helpful. The room is very clean a bit small for a couple but liveable. The restaurant for breakfast was lovely with the food choice great.

Was this review helpful? Yes 2
Perth, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What an exceptional little hotel. We stayed here for one night either way of a 2 night cruise on Halong Bay. Centrally located in the old quarter, yet quiet at night. Spotlessly clean. The rooms at the front of the hotel ( 302, 402, 502 etc are huge. The rooms at the back of the hotel (302/303, 402/403, 502/503 etc)... More 

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel came highly recommended and it lived up to it. Beautiful rooms, lovely view of the roof tops of Hanoi, and in a perfect location, central to all. But the staff is what makes this hotel so special, and well worth the few extra dollars. The are so helpful, and always nice, willing to help, and never grouchy. My... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

509 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (485)
Viewed
Dining (20)
Viewed
Hotel & grounds (89)
Viewed
Room/suite (166)
Viewed
Bathroom (44)
Viewed
View from room (14)
Viewed
Pool/beach area (4)
Viewed
4:56
Videos (1)
Viewed
Other (147)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (4)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question