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Hanoi Elegance Ruby

3.0 of 5 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Hanoi Elegance Ruby
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Hanoi Elegance Ruby
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2,015 reviews from our community

Traveler rating
    1,818
    181
    15
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    1
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338
1,046
134
31
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Norwalk, Connecticut
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

It's not everyday that I can recommend a hotel to everyone wholeheartedly with 5 star rating because what worked for me doesn't necessarily work for everyone. having said that... this hotel is an exception... I will explain why. I came here as a solo traveler with reservation for 4 nights in their standard room. I added one night Halong bay... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I were traveling in Vietnam with friends for the first time and found this hotel in the old quarter of Hanoi. We weren't sure what to expect, but when we got there the staff couldn't have been more gracious, kind, and helpful. It's not a 4 or 5 star hotel, but I can tell you I've stayed... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I've traveled to over 50 countries in 50 years, and I have never experienced better service than this. The staff is warm and friendly and also efficient and professional. They anticipate your every need and will make your stay enjoyable. Everything about the hotel is very good, and I enthusiastically recommend it .

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was one of the best value for money hotels I stayed in while traveling in Vietnam. It is also in a great little lanes at that has a small food market at one end and it's near a famous bun cha restaurant. Staff are extremely helpful, they even help set up my phone with a local SIM card. The... More 

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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is ine of the best hotels I've ever stayed at in the world. The service puts some five star hotels to shame. From the moment we walked in the door, the staff knew our names. We were greeted with cold towels and welcome drinks. We arrived early and we checked in and stored our luggage even though our room... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here following a recommendation from a agency in Saigon and were thrilled with location in the 'Old Quarter' and hotel itself. The staff were polite, welcoming and very helpful. the room were beautiful . november 2014

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Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was worried at first when we arrived at small street with no sign of a hotel. It is tucked away on a small street 3 staff unloaded the taxi and helped us. This standard of service is the norm there Lovely helpful staff who go above and beyond to help guests I spend 200 + nights in hotels mostly... More 

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Perth, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Of the 4 hotels we stayed at in Vietnam including Essence Hanoi,Majestic Saigon, Rex Saigon, the Elegance Ruby was by far our favourite not only for the amazing decor and comfort of our room but also for the way we were treated by the wonderful amazing friendly courteous and brilliantly efficient staff of whom we could never speak highly enough.... More 

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Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here following a recommendation from a friend and were thrilled with location in the 'Old Quarter' and hotel itself. The staff were polite, welcoming and very helpful. The rooms were clean and comfortable. The staff have a great understanding of English making communication so easy. We will return

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1 review
5 of 5 stars Reviewed 6 days ago NEW

My friend and i stayed here for 2 nights-this hotel was amazing! The staff, the room and the location, all perfect. We arrived late at this hotel from Cambodia and most of the resturants nearby were closed. They made us toast so that we didnt go to bed hungry. I will stay here again when i come back to Vietnam.

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Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#1 Spa Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#3 Business Hotel in Hanoi
#3 Family Hotel in Hanoi

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