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Hanoi Elegance Ruby

3.0 of 5 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Hanoi Elegance Ruby
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Hanoi Elegance Ruby
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2,110 reviews from our community

Traveler rating
    1,909
    185
    16
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    0
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354
1,095
140
33
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I truly recommend this humble abode right smack in the center of Hanoi's old quarter. The staff here are very friendly and helpful. Rooms are small but clean and frequently made up everytime u step out of the hotel. The Manager had gone way out of his way to ensure I had accommodation when the hotel was fully booked -... More 

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cumbria, u.k
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed for 3 nights in February. Absolutely anything we needed or wanted the guys here at this hotel made sure it happened. We needed a charger for a camcorder and on our return in the evening it was there. This was just an example. Stay here if you are visiting Hanoi you will not regret it. Thanks guys we... More 

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London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This place is amazing. I'd read the reviews and I had braced myself for it not being quite as awesome as people said. We strived and got such a warm welcome. An enormous fresh mango juice, an icy cold towel, and someone sat with us talking through good things to do in the city, marking them on a map. We... More 

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Melbourne
Top Contributor
63 reviews 63 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Good hotel located for exploring Old Quarter Hanoi. Excellent staff who understands great customer service. Deliciously cooked to order breakfasts. Hotel booked our flights to Hue with great seats allocated. Spoke to many returning guests from all over the world during breakfasts. Highly recommended and would stay again. Choose the Junior Suite.

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Bradford, UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights and had a fantastic stay. Hotel is in an excellent location for exploring Hanoi and is wonderfully clean and modern. Nice breakfast with plenty of choice and good wifi, even a laptop in the rooms. The thing which sets the Ruby Elegance apart however is there customer service. Every single one of the staff... More 

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Salt Lake City, Utah
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

A oasis in the hustle and bustle of the Old Quarter of Hanoi. Central location, decent rooms and a good breakfast is offered. This was by far the best service we have ever experienced in Asia. All I can say is we will return and we have recommended this charming hotel to all our friends.

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Senior Contributor
28 reviews 28 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved our first stay at the Ruby two years ago so much that we returned this year. The staff in this hotel are wonderful--very friendly, helpful, and efficient. Professional without being stuffy. Several of the staff were still there from our previous visit ; they remembered us and were more gracious than ever! No request is too big or... More 

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Darwin, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

From the time the staff met our transport from the airport we were given the best, most personal service we have ever experienced. When we arrived Anne from reception sat down with us and showed us on a map all of the different areas & places to see while in Hanoi. We were booked on a cruise around Halong Bay... More 

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Montreal, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

On arrival we were greeted by Ann. She was very courteous and friendly and took the time to explain the points of interest near and around the hotel all served with a refreshing drink. The entire staff is motivated to serve and look after the clients. They booked our trip to Halong Bay, recommended and reserved tickets to a classical... More 

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wonderful wonderful hotel!! The location - right in the middle of the old quarter down a quiet side street - is charming, the staff make your experience a pleasure from the moment you walk in the door (so so helpful and nothing is too much trouble), the rooms are very clean and feel luxurious, the breakfast is delicious... I could... More 

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Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#2 Spa Hotel in Hanoi
#3 Romantic Hotel in Hanoi
#3 Business Hotel in Hanoi
#3 Family Hotel in Hanoi

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