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All 494 Hanoi hotels

Hanoi Elegance Ruby

3.0 of 5 Hotel   |   3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Ranked #3 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
Tomsandison1 Hong Kong, China
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1,888 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
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English first
Hong Kong, China
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Three star hotel with six star service. I can only assume this hotel gets three stars due to the size of the rooms which I have to be honest I did not find too small. The bedroom was beautifully appointed with everything you could require including a laptop and rain shower. The bed was comfy and absolutely immaculate! I have... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location in downtown Hanoi. When the room I reserved was not available, the manager gave me a smaller alternative, but allowed me to checkout at 6PM and also paid for my airport transportation. Very helpful and courteous staff!

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Bangkok, Thailand
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I chose this hotel because of the wonderful reviews it has received on Tripadvisor. We booked the junior suite and could not have been happier. When we arrived at the hotel, we were greeted by our names and mango juice. Once we were shown the map of the city and recommended things to do, we were promptly taken to our... More

Was this review helpful? Yes 1
Dublin, Ireland
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As mentioned several other times here, the staff in this hotel could be the nicest employees of a hotel we have ever stayed in. They literally couldn't do anymore for you. They inquire about your day every day and not in an intrusive way. They seem to be genuinely interested in what you have done. They were always at hand... More

Was this review helpful? Yes 1
Melbourne, Australia
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights and couldn't have been happier. The staff were fantastic and very accommodating. We arrived in Hanoi and were leaving for Sapa that night so dropped off luggage to be stored while we were away. The staff made us very welcome and as we had hours before our train left the staff offered us a... More

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great value for money, has the services of a 4 star hotel! We also booked with them a trip to sapa and Halong which was great. They also provided a lounge with shower facilities that we benefit from before and after our Sapa trip. Also they provided breakfast to take away as we had to check out very early during... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Ruby for 2 nights during our Vietnam honeymoon. We got in late on a very rainy night and were instantly welcomed with a fresh cool towel told to take a seat and were given a refreshing drink to relax us. We were upgraded to a larger suite which was filled with honeymoon goodies and a bed... More

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4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location of this hotel was perfect for us - easy walking distance to anywhere in the Old Quarter. The staff were incredible - friendly and helpful throughout our stay. The room was on the small size, but it was clean and the layout was efficient. Also, our room had a rain-style shower head (talk about burying the lead), which... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Unfortunately we only stayed for 1 night - to break our journey from Hoian to Beijing. Lovely welcome and delightful service from all of the staff. Great room with balcony - all we needed to make our short stay perfect. I would definitely go back there again and would recommend to others who would like to stay in the heart... More

Was this review helpful? Yes 1
New York City, New York
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel staff was exceptionally friendly and willing to go the extra mile. Everyone was lovely. Prior to check in the hotel emailed us asking if we wanted to arrange an airport pick up for $25. We thought that seemed high especially given when compared to our airport transfers to date. Turned out that $25 was a very fair price.... More

Was this review helpful? Yes 2
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Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Elegance Ruby 3*
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
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Hotel Style
#1 Spa Hotel in Hanoi #3 Romantic Hotel in Hanoi #5 Family Hotel in Hanoi #16 Business Hotel in Hanoi
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Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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