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All 489 Hanoi hotels

Hanoi Elegance Ruby

3.0 of 5 Hotel   |   3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Ranked #3 of 489 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
Kiwitraveller90 Wellington, New Zealand
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Wellington, New Zealand
Top Contributor
63 reviews 63 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for a week with family based on previous tripadvisor ratings and certainly was not disappointed. Hotel is spotlessly clean. The staff are just wonderful, friendly, polite and attentive. You would not think that Yen Thai Street which is a small alley held a gem like this. The alley closed down at night so we found it quiet place... More

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Melbourne, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We are in the middle of our four day stay and we couldn't ask for better. We have two adults and two teenagers in the room and still have room to move. Breakfast keeps coming until you want to stop......kids enjoyed many pancakes. Staff were extremely friendly. They made sure we all had maps and cards for if we got... More

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Ontario, Canada
Top Contributor
136 reviews 136 reviews
28 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for over 13 days. We did the standard room for a few days and then upgraded to a suite and were glad that we were able to do this. The standard room is good, clean, just small, very small and with 2 large suitcases and carry ons, it was just too tight for us. The... More

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Perth, Australia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The BEST hotel staff I've ever come across. Always made the extra effort and knew all the little things mattered. From meeting us kerbside (the hotel is down a narrow alley), to arranging Visa-on-arrival paperwork and suggesting some of the best experiences in Hanoi. I only wish I had more time at this place. Booked and stayed in the Junior... More

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East Preston, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a wonderful find and extremely well located. The staff are second to none and many 5 star English hotels could learn quite a lot from the staff at this hotel. Nothing is too much trouble for the staff. After checking out and heading off to Halong Bay for 3d 2n, the staff invited us to return to... More

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Abu Dhabi, United Arab Emirates
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel choice in Hanoi. Staff couldn't have been more polite and helpful. Arranged tickets for us before our arrival and during our stay without any hassles. Excellent location for exploring most areas of Hanoi. Made our kids feel very welcome including a surprise birthday cake on our daughter's birthday.

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great little boutique hotel on the doorstep of the Old Quarters. Incredibly helpful staff - Helped us with changing bookings at hotel around our Sapa train trip, also as travelling in a group of 8 arranged to transfer us to sister Elegance Emerald hotel upon our return from Sapa to bigger rooms, transferred our stored luggage no problems to the... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

i stayed 2 different hotel in Hanoi with my mom, sis. my mom likes this hotel so much. Everything are NICE. perfect service and excellent breakfast. and not bad location. old quarter is only 8-10 minute on foot. it is like 6stars hotel! in front of hotel we can find nice vietnam restaurant.

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Bournemouth, United Kingdom
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a lovely little hotel in the heart of the old town. The rooms are very comfortable, with all the necessary amenities including free wifi, breakfast is excellent with plenty to choose from. We would like to say a big thank you to the staff who are really friendly and helpful. We are pensioners and I am claustrophobic. They... More

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San Francisco
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled with friends and family in January during the Lunar New Year. This was our first stop in Vietnam from Thailand and we all agree this was our favorite hotel in Vietnam. The service was amazing and everyone was extremely helpful. The airport transfers were smooth. The staff even packed us a breakfast for our 5 a.m. departure! There... More

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Additional Information about Hanoi Elegance Ruby

Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Hanoi Elegance Ruby Hotel
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Location: Vietnam > Hanoi
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#1 Spa Hotel in Hanoi
#3 Family Hotel in Hanoi
#15 Business Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Official Description (provided by the hotel):
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 
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