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Hanoi Elegance Ruby

Travelers' Choice award winner
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3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Hanoi Elegance Ruby
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2,236 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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All months
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Although Hanoi was pretty crazy, we felt so relaxed at this hotel. It was absolutely pristine, and even though our room was quite small, it didn't matter as the staff had thought of everything and were so very willing to help. We particularly appreciated all the welcome information when we arrived, and the warnings and tips about taxi drivers and... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I have travelled extensively and have stayed in many different qualities of hotel. We both thought that the service was perfect in this little hotel. The rooms were spotlessly clean and the added extra of having a laptop included was a great touch. Rooms were well designed and finishing touches well executed . Breakfast was great.. We... More 

Was this review helpful? Yes 1
Northants
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I visited Hanoi for around 10 days in June and I think we were very lucky to have found such a wonderful hotel. The property itself is not remarkable, tucked away into a very small street in the old quarter of Hanoi, but the staff made the experience very special. I have travelled plenty on other people's... More 

Was this review helpful? Yes 1
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We couldn't have picked up a better place to stay. Its a small hotel, so it doesn't have lots of facilities, but it made up for this in so many ways. Staff were helpful, courteous and charming. Would recommend this to any traveller looking for a no-fuss stay with basic amenities.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

we stayed at the hotel for one week in hanoi... the staff was amazing and so kind , very helpfull with any request or queshtions ,the facilities are very clean and comfortobole! we enjoyed every second from our staying with them !

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Hue, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff were lovely and gave us lots of helpful information. The room was clean, decorated prettily and there was a complimentary fruit bowl and bottles of water. We could stay in a lounge area and have a shower even after we had checked out. The included breakfast was great - you could have as much as you'd like from... More 

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Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The team here is awesome and the place is super clean. They helped us many times during our stay. They even walked us down the street to help us buy the best fruits around. The all-you-can-eat breakfast is perfect and the location too if you are ready to be in the middle of the action. We had to leave very... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The title says it all, great hotel and great friendly service. The staff were very polite and very attentive. Rooms were great (even got upgraded to the suite room one night for no extra cost!). They provided early check in and coffee (after coming back from Ha long Bay trip). Gave tips on where to go and eat in Hanoi.... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you ever have the pleasure of staying in Hanoi, Vietnam you cannot go wrong with the Elegance Ruby Boutique hotel. The hotel provides three plus star service with a staff that is keenly intent on servicing the needs and desires of their guests. We arrived into Vietnam with no tours or plans previously arranged. The hotel was instrumental in... More 

Was this review helpful? Yes 1
Toowoomba, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here again recently for 5 nights on 2 occasions. It was like staying with old friends. Nothing was too much trouble and we were so well looked after. I wouldn't stay anywhere else in Hanoi. As well as the quality of service, location and value for money are excellent.

Was this review helpful? Yes 1
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