My girlfriend and I flew to Hanoi from Tokyo. Immediately upon arriving at the airport, we were met with rude customs officials, shady tourist "information booths" that were really private companies and scheister cabbies intent on ripping us off. We were in such a bad mood. However, this changed instantly when we walked through the front door of Hanoi Elegance... more

The hotel really deserves 6 stars out of 5. We hated to leave. We found the service to be fantastic and that included that the hotel set up flights and trains for additional side trips. Everything went smoothly plus the overall friendliness and professionalism shown by the staff was excellent. The room is very cleverly designed with everything you need... more

After our 15 day tour of Viet Nam, based on the reviews, I booked 3 nights at Ha Noi Elagance 4 and I can not say enough about this hidden treasure. Hidden down a laneway, you greeted by the hotels fantastic staff, who arranging all the paperwork give a welcome juice. We had a superior room, which was on a... more

To say that I enjoyed my stay at Elegance 4 would be a gross understatement. I trusted Trip Advisor totally on this one and with all of the raves, I wondered if the hotel could live up to its reviews. Not only did it do that but It exceeded my expectations and enhanced my visit to Hanoi immensely. As others... more

we stayed in a superior room $99 per night the room was very large with every possible convenience, including a very nice bottle of wine. The beds were very comfortable. What really sets this hotel apart are the wonderful staff nothing was too much trouble and all the trips that they arranged for us were excellant. We went to Halong... more

We started our trip to Vietnam in this hotel as Hanoi was our first stop. From the airport transfer onwards, everything was just perfectly arranged. Staff is very friendly and helpful and their recommendations are always spot-on. Rooms are a bit small for European standards, but that didn't really bother us as they were clean, and the shower was hot.... more

From the moment we were picked up exhausted at Hanoi Airport to the moment we checked out, the service was impeccable. Our room was spot on, and the fresh fruit every day was more than welcome. We booked our Halong Bay with them and the service was flawless. It's in a great location too, right in the heart of the... more

From the moment the Taxi droped us off it was a prefect stay - they tended to your every need. Everything was spot on. We stayed in one of the suites and one of the standard rooms on our next visit. Its well worth the extra money to get the suite the rooms are much bigger and worth the extra... more

I have actually not much to add to the good reviews this place gets. I can strongly recommend the Junior suite, as it's a lofty, airy room with windows on 3 sides. It's stylish, quiet and a bit of a haven of calm after walking around Hanoi for hours. Staff is super nice and professional. I fell in love with... more