We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Moevenpick Hotel Hanoi

#118 of 537 Hotels in Hanoi
Certificate of Excellence
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Moevenpick Hotel Hanoi
View Map
Add Photo Write a Review

676 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Boca Raton, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location; we walked everywhere. Good size rooms. Clean and well-appointed. Great service. Delicious breakfast with something for everyone. We were able to leave some of our luggage for a few days while we went on a cruise around Halong Bay. We used hotel's car service from airport and were picked up in a 5 series BMW with waters and... More 

Helpful?
1 Thank KimberleyJackson
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear KimberleyJackson Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests and... More 

Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A truly beautiful hotel, the decor, staff, rooms and food are all amazing, a great first night in Vietnam. We stupidly left our passports in the safe, the hotel arranged for a bell boy to meet us the following day at the airport with our belongings after we had spent the night at Halong Bay..... Thank you so much! 😀

Helpful?
Thank PJ T
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear PJ T, Your valuable comments have been brought forward and shared to the team, and I can assure you, they are all pleased to be recognised by your kind thoughts. It was our pleasure to place your mind at ease and ensure you were met at the airport with your passports in hand as promised. Thank you again for... More 

Mumbai (Bombay), India
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable stay. Location of hotel is also very good. Staff are very friendly, many a times they helped us to settle with taxi etc. Breakfast buffet is good with a descent variety for all. Overall a very good stay. Wifi is good but can be better.

Helpful?
Thank dips22783
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear dips22783, Thank you very much for sharing your thoughts with us as your feedback is of great value for our improvement.  We are delighted to know that you were satisfied with our services. Thank you for sharing that the Hotels' location is ideal and our breakfast selection was of a wide variety of choices. We all look forward to... More 

Delray Beach, Florida
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I were here for two nights while on a Vietnam tour. The hotel is well located and is just a short walk from many sight seeing locations. There are lots of good restaurants within walking distance The hotel restaurant has excellent food , attentive, friendly and courteous service and is quite attractive. Out room had a city... More 

Helpful?
Thank Mima600
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Mima600 Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests and... More 

New York City, New York
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 3 nights and enjoyed our stay. We were initially given a room that had a moldy smell so we asked to be moved; they moved us right away. Our new room was clean and bed very comfortable. Also, the hotel is in a good location and only a 5 - 10 mins walk to the Old... More 

Helpful?
Thank far0785
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear far0785 Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. It is always fantastic to read that you enjoyed our Hotels room accommodation and ideal location. We look forward to welcoming you again soon and please do not hesitate to look us up at our hotel’s website,... More 

San Francisco, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I come to Hanoi I stay at the Moevenpick. Its not the fanciest or most expensive place in town, but its elegant, clean, comfortable, and the staff are consistently friendly and helpful. As a business traveller that's exactly what I want, and I know its what I'll get when I check in.

Helpful?
Thank Bobbielama
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Bobbielama, Thank you for sharing a review on TripAdvisor. We are elated to read your compliments on the Hotels friendly services of customer care, cleanliness and the comfort of the product. I can read that this exceeded your expectations of the Hotels services. We look forward to welcoming you back in the near future. Best Regards, Anthony Quin More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Was really preciate this staying. Location is perfect , can walk everywhere. Food was delicious. We enjoy a open buffet with amazing sushi bar , sea food and wine . Lobby was so nice and quaint. Rooms were clean , stuff friendly.

Helpful?
Thank Agata K
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Agata K, Thank you for taking the time to write a review about your most recent experience with us at Moevenpick Hotel Hanoi. Your kind comments about your overall experience are highly appreciated. The team will be absolutely thrilled to read this. It is comments like these that enable us to motivate our team to achieve greater heights. Most... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was there for a conference (3 days 2 night), was being recommended to select Moevenpick hotel. Pleasantly surprised by the opulent design, the room space, the bed was very comfortable. The room quality and toiletries were good. Staff (from bell-boy to receptionist, concierge, housekeeping, waiters) were very friendly and professional. The hotel made me feel safe to stay in... More 

Helpful?
Thank spx311
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear spx311, Thank you for sharing a review on TripAdvisor. We are elated to read your compliments on the Hotels friendly services of customer care. I am glad you felt safe in the environment of the Hotel and you felt value for money in the Food and Beverage outlets. We look forward to welcoming you back in the near future.... More 

Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I really love the room & the quality, especially a neat and tidy space for me to sleep. They gave me a very warm welcome when I entered the hotel. A complimentary of welcome drinks are very refreshing. Not to feel offended but I think most of their female employee work harder than their male employee, I've no issued with... More 

Helpful?
2 Thank Kenson_Leocadio
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Kenson_Leocadio, Thank you for writing a review about your recent stay at the Moevenpick Hotel Hanoi. Please accept my sincere apologies for the shortcomings you had encountered during your stay with us. I can only assure you that we have since looked into your concerns as our guest satisfaction is of paramount importance to us. I look forward to... More 

Fislisbach, Switzerland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We spent a couple of days in this hotel and had a very pleasant stay. The bellmen, the receptionist, the concierge, room service, the waiters at the restaurants were all very friendly, attentive and helpful. Laundry service worked out perfectly despite the rather few amount of hours. The only less positive things: mediocre WIFI in the rooms. Location of the... More 

Helpful?
Thank valencia2004
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear valencia2004, Thank you for taking the time to share your positive feedback from your stay with us. To read that you stay with us exceeded your expectations, is very gratifying and your comments have been passed onto the Team. We highly appreciate our guests’ comments, as they help us to improve our service, we are currently upgrading our bandwidth... More 

Questions? Get answers from hotel staff and past guests. Ask a question

274 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (251)
Viewed
Bathroom (24)
Viewed
View from room (10)
Viewed
Room/suite (83)
Viewed
Hotel & grounds (46)
Viewed
Dining (12)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (11)
Viewed
Dining (4)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Hanoi hotels
1.0 mi away
Hilton Hanoi Opera
Hilton Hanoi Opera
#124 of 537 in Hanoi
4.0 of 5 stars 1,384 reviews
0.3 mi away
Melia Hanoi
Melia Hanoi
#101 of 537 in Hanoi
4.0 of 5 stars 1,079 reviews
0.8 mi away
Sofitel Legend Metropole Hanoi
Show Prices
Show Prices
Show Prices
0.9 mi away
Hanoi La Siesta Hotel & Spa
0.8 mi away
Hotel de l'Opera Hanoi - MGallery Collection
1.7 mi away
Sofitel Plaza Hanoi
Sofitel Plaza Hanoi
#83 of 537 in Hanoi
4.5 of 5 stars 1,289 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay