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Moevenpick Hotel Hanoi

#105 of 512 Hotels in Hanoi
Certificate of Excellence
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
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Moevenpick Hotel Hanoi
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Moevenpick Hotel Hanoi
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Moevenpick Hotel Hanoi
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590 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashby de la Zouch, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A nice hotel, but with a corporate feel to it! As we used this as a city break this was not a problem. The rooms were clean and nicely furnished. There were a few disappointing elements to the hotel, breakfast was not very organised. We were shown to previously used tables and there were signs of the staff not keeping... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear SSB440, Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you genuinely appreciated our facilities offered by the Hotel and the service extended by all Team Members. I am glad all Team members have displayed these positive traits throughout your... More 

Bangkok, Thailand
Top Contributor
127 reviews 127 reviews
126 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at Movenpick Hanoi for 2 nights. This is a nice, comfortable hotel in a good location. The bed is comfortable. Wi Fi is strong and free. Breakfast is good serving with free latte or capuccino. It is a good place to relax after a long business day in Hanoi.

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear 3T Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to read your enjoyed the Hotels location, along with our breakfast presentation and Wi-Fi complimentary services. We look forward to welcoming you back again with us, and when you plan for your next... More 

Tonbridge
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a delayed flight from Laos and arrive here late, just after ten pm. Ditched our luggage in our room which was well appointed and pleasant to go down to grab a quick dinner before the restaurant closed supposedly at 11.00 pm. We were told it was shut so decided to go to the bar which closed at 11.45.... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear JIC2GO Thank you for your recent stay and for taking the time to share your experience. Although I am happy to know that you valued the guest rooms, I regret to read that you did not feel pleased due to lack of attention addressed towards you to feel valued & respected. Rest assured that your feedback has been shared... More 

San Clemente, California
Top Contributor
102 reviews 102 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Movenpick Hotel is situated outside the main city center of Hanoi and in a very quiet part of town It was a 15-20 minute stroll to the main city center or a five minute taxi ride to old town. The staff was helpful and friendly, though not exceptional. The rooms were smaller than the other hotels we stayed in,... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear sjworldtravels, Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. Your valuable comments have been brought forward to the team and I can assure you that all has been addressed with the appropriate Department Heads. We look forward to welcoming you back very soon. Warm regards,... More 

Top Contributor
82 reviews 82 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check in was quick and efficient and no problem with room access inspite of early arrival.The room was rather small but clean and well equipped with good internet,comfortable bed but disapointing life less pillows.The breakfast is good but being a Swiss hotel I was disapointed with the choice and quantities of cheese on offer.I think that the hotel makes a... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Bjorn O Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. All your comments are well appreciated and noted. Firstly thank you for acknowledging the quality of Breakfast served and all my team are of high customer service. I have noted your comments about our pillows. We... More 

Warren, Massachusetts
Top Contributor
809 reviews 809 reviews
83 hotel reviews
2,334 helpful votes 2,334 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in Moevenpick Hotels before and like their standards of luxury. The lobby/reception area is stylish with a very nice bar for drinks and snacks. Location of the hotel is central and you can walk to many restaurants and shops easily. Our group received room keys within four or five minutes and I was assigned to #517, a... More 

Was this review helpful? Yes 2
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear redeco, Thank you very much for sharing your thoughts with us as your feedback is of great value. We are delighted to know that you were satisfied with our services. Thank you for sharing that the Hotel's Lobby is stylish and Lounge 83 is a perfect venue to unwind with friends. We all look forward to welcoming you back... More 

Hertfordshire
Top Contributor
268 reviews 268 reviews
70 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very comfortable hotel verging on luxurious. We were only there one night & for various reasons (time we arrived, return flight times etc) we ended up eating & hanging about in the bar area. Eye wateringly expensive after 3 weeks in relatively cheap Vietnam, Cambodia & Laos especially if you only wanted a tea or coffee. To be fair, when... More 

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear WinstonSophie, I am thrilled to read that we exceeded your expectation on your recent visit at the Moevenpick Hotel Hanoi. Our main objective is to ensure that we deliver our high level service to all guests. Please be advised that your thoughtful feedback has been shared with the whole team. We look forward to welcoming you back again with... More 

Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It is our first visit to Hanoi for my wife and I. We spent 4 nights at the Movenpick which is a business traveler hotel, but we picked this over other more touristy hotels in the Old Quarter as we found the price to be attractive given the level of comfort and refinement it provides, even though it costs about... More 

Was this review helpful? Yes 4
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear csmun Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. It is always fantastic to read that you enjoyed our Hotels room accommodation and service received from our team members. Your concerns mentioned have been addressed, extra training is currently been undertaking in Room Service and we... More 

Colombo
Top Contributor
71 reviews 71 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 17, 2015

A charming luxury hotel in a groovy part of Hanoi. It is right opposite the Australian High Commissioners official residence. Right along the street there are plenty of eateries, shopping mall and most importantly places where you can have traditional Vietnamese Coffee (WOW). From the onset the service rendered was excellent. The staff are extremely attentive and professional in their... More 

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Rehan A Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to read your enjoyed the Hotels location, along with our quality of finishing in all our guest rooms. We look forward to welcoming you back again with us, and when you plan... More 

Colombo, Sri Lanka
Top Contributor
94 reviews 94 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed April 12, 2015

At the moment we are staying at this property for a short holiday and I must say that I'm very disappointed with Movenpick hotel Hanoi. Having stayed at the Movenpick Singapore my expectations were very high for the quality of the service provided. Biggest grouse is with housekeeping. 2 days in a row our room has not been cleaned even... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Natasha0017 Thank you for taking the time to post your review. I am disappointed to read your negative experience upon your room not being cleaned to your level. Rest assured that your feedback has been discussed with the House Keeping Manager and necessary action has taken place to avoid re-occurrence. I hope that we will have another opportunity to... More 

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