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Moevenpick Hotel Hanoi

#107 of 522 Hotels in Hanoi
Certificate of Excellence
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
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Moevenpick Hotel Hanoi
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603 Reviews from our TripAdvisor Community

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Traveler rating
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    278
    62
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (603)
  • Mar-May only
    (176)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (155)
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Vietnam
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I've been staying in the Moevenpick in Hanoi for many years. Recently I have tried other hotels in Hanoi due to slightly better proximity to my planned working location, however I simply cannot find better service than the team at Moevenpick. The whole approach to service is personal and not transactional, and they are excellent at recognising and supporting the... More 

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London, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in the Moevenpick Hotel Hanoi on a business trip in June 2015. The hotel staff are attentive and friendly. The cleanliness of the overall hotel is very good and the rooms are spacious and comfortable. As a business venue it is very good. We carried out a workshop over a number of days and were not affected by... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Paul T Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. It is always fantastic to read that you enjoyed our Hotels room accommodation, cleanliness is upheld and all staffs services utilized during your short stay with us. We look forward to welcoming you again soon and... More 

Kuala Lumpur, Malaysia
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Strategically located about 10 minutes to Huan Kiem Lake and Old Quarters. The hotel looks fairly new and is very clean. Rooms are well appointed and bedding is very comfortable. Service level is excellent and check in and check out was a breeze. Breakfast spread is fairly generous and service at lobby lounge was very pleasant. Generally no complaints and... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear mcmeelo I am thrilled to read that we exceeded your expectation on your recent visit at the Moevenpick Hotel Hanoi. Our main objective is to ensure that we deliver our high level service to all guests. Please be advised that your thoughtful feedback has been shared with the whole team relating to the Hotels location, Front Desk experience along... More 

Singapore, Singapore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My first time here. Positives: central location, clean & adequate rooms, pleasant staff. Negatives: room is smallish, bathroom is a squeeze - half the size of the ones at the Hilton or Sheraton, no evening turn down service which also means bathroom isn't tidied up, no morning papers even if local ones, F&B a real disappointment - breakfast buffet selection... More 

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear pinnacle99ss Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. All your comments are well appreciated and noted. Firstly thank you for acknowledging the quality of our team and ideal location. I have noted your comments about our turn down service and news paper selection. I am... More 

Hong Kong, China
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights recently. Staff are helpful and friendly. Hotel is not big. Lobby and facilities are adequate. Rooms are on the small side. Bathroom is small. The bathtub/shower in my room is high and hard to climb into. Be careful when wet as I almost slipped and fell when getting out. Breakfast do not have a lot of... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Wongluk Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you genuinely appreciated our facilities offered by the Hotel and the service extended by all Team Members. We look forward to welcoming you back again with us, and when you... More 

Hanoi, Vietnam
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had quite long business stay this trip here. Room is clean and tidy as 5 stars hotel. Enjoy sleeping and relax with many international TV channels. Plenty of choices of breakfast and good service from staff. There was heavy rain and made carpet corridor wet.

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Chinnawat T Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our breakfast selection, cleanliness of your room and the comfort of the bedding to enjoy a good nights rest. Thank you for acknowledging our staff members. We... More 

Solna, Stockholms Län, Sweden
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very well situted in middle of the city. It is very clean and well kept, the design of the rooms are a matter of taste, but the bed and pillows and linens are just wonderfull. My room had a glasswall of the shoewr to the rrom and soeme might lik e that. The rooms had many amnities,... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Anita S Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests... More 

Ho Chi Minh City, Vietnam
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night in their deluxe room. Location is very convenient, in the heart of the business district and easily assessable to other areas in the CBD by taxi. Hotel has a slight colonial charm to it which is quite nice but it's nothing grand or anything to wow over. Check in was smooth and courteous. The room was... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Cyrix_05 Thank you for taking the time to review. I am happy to know that you valued the Hotels location and acknowledging check in was done with ease. All your comments mentioned have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area.... More 

Ashby de la Zouch, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 22, 2015

A nice hotel, but with a corporate feel to it! As we used this as a city break this was not a problem. The rooms were clean and nicely furnished. There were a few disappointing elements to the hotel, breakfast was not very organised. We were shown to previously used tables and there were signs of the staff not keeping... More 

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear SSB440, Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you genuinely appreciated our facilities offered by the Hotel and the service extended by all Team Members. I am glad all Team members have displayed these positive traits throughout your... More 

Bangkok, Thailand
Level Contributor
125 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
4 of 5 stars Reviewed May 21, 2015

I stayed at Movenpick Hanoi for 2 nights. This is a nice, comfortable hotel in a good location. The bed is comfortable. Wi Fi is strong and free. Breakfast is good serving with free latte or capuccino. It is a good place to relax after a long business day in Hanoi.

Was this review helpful? Yes
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear 3T Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to read your enjoyed the Hotels location, along with our breakfast presentation and Wi-Fi complimentary services. We look forward to welcoming you back again with us, and when you plan for your next... More 

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