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Moevenpick Hotel Hanoi

#103 of 519 Hotels in Hanoi
Certificate of Excellence
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
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Moevenpick Hotel Hanoi
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611 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
  • All months
    (611)
  • Mar-May only
    (176)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (155)
All months
Leipzig, Germany
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Was there with My sister on holidays in Hanoi and booked the hotel for ourselves. The hotel was awesome! Really modern, clean room I ever saw!!! I really felt like home and the service was really comfortable!! Just the breakfast wasn't the best but it was ok. Love to come back to this hotel next when I'm coming to Hanoi!

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Singapore, Singapore
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stunning value for money! It is priced like a 4-star hotel but with amenities and service like a 5-star luxury class hotel. The staff all converse pretty well in English and they are all geared to add that personal touch. There is an excellent breakfast spread at the Mangosteen.

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Boon_1968, Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated all services extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests and offer our genuine,... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It wasn't our first choice, but we somehow ended-up at the Movenpick Hanoi, and were really glad we did. The service was top-notch, the breakfast was fantastic, and the best part was the location. Nothing of interest seemed to be more than a 20 minute walk away. Next time we go to Hanoi, the Movenpick will definitely be our first... More 

Was this review helpful? Yes 2
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Moe K Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Beautifully appointed hotel. Friendly staff, greeted by everyone. Breakfast selection was huge and a lovely dining room. We stayed in a normal room which was very nice, the waterfall shower is heavenly. Conveniently located, short stroll to food, prison and other sites, short taxi ride to department store. Paid for a car to take us to the airport which was... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear LozNAdz Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests and... More 

Orange County, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hanoi was our first stop on a nearly three week tour of S.E.A and of course coming from Orange County CA and destined for a long holiday of new experiences, it was essential to get started on the right foot. Moevenpick nails it - clean, safe, welcoming... and exactly what we needed - and much more than we expected.

Was this review helpful? Yes
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Josh D, Thank you very much for sharing your thoughts with us as your feedback is of great value for our improvement. We are delighted to know that you were extremely satisfied with our services & security presence throughout the Hotel. We all look forward to welcoming you back again with us, and when you plan for your next... More 

Vietnam
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I've been staying in the Moevenpick in Hanoi for many years. Recently I have tried other hotels in Hanoi due to slightly better proximity to my planned working location, however I simply cannot find better service than the team at Moevenpick. The whole approach to service is personal and not transactional, and they are excellent at recognising and supporting the... More 

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear AnhXanh, I am thrilled to read that we exceeded your expectation on your recent visit at the Moevenpick Hotel Hanoi. Our main objective is to ensure that we deliver our high level service to all guests. Please be advised that your thoughtful feedback has been shared with the whole team relating to the Hotels location, Front Desk experience along... More 

London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 28, 2015

I stayed in the Moevenpick Hotel Hanoi on a business trip in June 2015. The hotel staff are attentive and friendly. The cleanliness of the overall hotel is very good and the rooms are spacious and comfortable. As a business venue it is very good. We carried out a workshop over a number of days and were not affected by... More 

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Paul T Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. It is always fantastic to read that you enjoyed our Hotels room accommodation, cleanliness is upheld and all staffs services utilized during your short stay with us. We look forward to welcoming you again soon and... More 

Kuala Lumpur, Malaysia
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 21, 2015

Strategically located about 10 minutes to Huan Kiem Lake and Old Quarters. The hotel looks fairly new and is very clean. Rooms are well appointed and bedding is very comfortable. Service level is excellent and check in and check out was a breeze. Breakfast spread is fairly generous and service at lobby lounge was very pleasant. Generally no complaints and... More 

Was this review helpful? Yes
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear mcmeelo I am thrilled to read that we exceeded your expectation on your recent visit at the Moevenpick Hotel Hanoi. Our main objective is to ensure that we deliver our high level service to all guests. Please be advised that your thoughtful feedback has been shared with the whole team relating to the Hotels location, Front Desk experience along... More 

Singapore, Singapore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 14, 2015

My first time here. Positives: central location, clean & adequate rooms, pleasant staff. Negatives: room is smallish, bathroom is a squeeze - half the size of the ones at the Hilton or Sheraton, no evening turn down service which also means bathroom isn't tidied up, no morning papers even if local ones, F&B a real disappointment - breakfast buffet selection... More 

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear pinnacle99ss Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. All your comments are well appreciated and noted. Firstly thank you for acknowledging the quality of our team and ideal location. I have noted your comments about our turn down service and news paper selection. I am... More 

Hong Kong, China
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 13, 2015

Stayed for 3 nights recently. Staff are helpful and friendly. Hotel is not big. Lobby and facilities are adequate. Rooms are on the small side. Bathroom is small. The bathtub/shower in my room is high and hard to climb into. Be careful when wet as I almost slipped and fell when getting out. Breakfast do not have a lot of... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Wongluk Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you genuinely appreciated our facilities offered by the Hotel and the service extended by all Team Members. We look forward to welcoming you back again with us, and when you... More 

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