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Moevenpick Hotel Hanoi


Moevenpick Hotel Hanoi
Hotel class 4 of 5
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
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Traveler Reviews

Rating summary
4.5 of 5 stars 8 reviews
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5 of 5 stars
santacruzParis 11 contributions
paris
Apr 22, 2009 | Trip type: Couples
0/1 found this review helpful

My wife and I went for honeymoon on april, we are 30's year old. This hotel is perfect location, quite, very nice and beautiful. This is a very great place to stay to line down and enjoy all the facilities. Restaurant is amazing. Service is a bit less than you expect in a 5 stars hotel. more

Management response from
KnuthKiefer, General Manager

Thank you very much for your kind words and the positive feedback on our property. I noticed that you were not entirely satisfied with the service you received and while this is of course regrettable, I appreciate you bringing it to our attention in order to further improve on this. Thanks you for taking the time to share your experience...

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5 of 5 stars
D'Arrigo 87 contributions
Caxias do Sul - RS - Brazil
Apr 22, 2009 | Trip type: Couples
1/2 found this review helpful

Excellent hotel in down town Hanoi (Hoan Kiem District), modern, classic, stylish, elegant and warm. The attention from all the staff, starts at the front door. Details is the right word for this hotel: the flowers beauty and the perfume when you get in, the attention on the front desk, the restaurant table ware, the room cleaning people….. “An island... more

Management response from
KnuthKiefer, General Manager

It was a pleasure reading your positive review and we are pleased that you enjoyed your stay with us. It is always rewarding to see that out attention to details is recognized and it gives us the confirmation that this is appreciated by our customers. We hope you will have an opportunity to stay with us again in the near...

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5 of 5 stars
sbtbb 1 contribution
Berlin, Germany
Apr 9, 2009 | Trip type: Business
1/1 found this review helpful

I stayed there for 7 nights on my recent business trip to HN in Feb 09. The staff were very friendly & professional. In the restaurant they even remembered my preference for breakfast. At the end of my stay I felt as if I had known everyone, from the GM to the doormen. The room & lobby decor is aesthetically... more

Management response from
KnuthKiefer, General Manager

Thank you very much for your kind review of our hotel. It is a pleasure reading positive feedback like this and it gives us the confirmation that our efforts are bearing fruits. I hope that “running a tight ship” is a positive remark and is not an indication of a harsh management style :-) I very much appreciate you taking...

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5 of 5 stars
eurotraveler1221 1 contribution
dillingen
Mar 9, 2009 | Trip type: Business
1/1 found this review helpful

Stayed there end of February and was amazed, not only by the great rooms and overall quality of the hotel but even more by the very attentive service I experienced. This hotel was not known prior to becoming a movenpick Hotel but after the change of management,- what a bast improvement. I was staying there on a previous trip a... more

Management response from
KnuthKiefer, Knuth Kiefer - General Manager

THank you very much indeed for your positive words about the new Moevenpick Hotel Hanoi . I am happy to hear that you enjoyed your stay and I am grateful for your comments regarding our team's efforts in regards to providing superior services. While we are constantly in the process of trying to do better,- your comments are a great...

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2 of 5 stars
KeKouKeLe 26 contributions
Singapore
Jan 10, 2009 | Trip type: Couples

The Hotel seems to have changed hands a couple of times recently. What was previously the Guoman Hotel, then the M Hotel, is now part of the Movenpick chain. The hotel is being completely refurbished, however unfortunately it is still being worked on (no mention of the hotel's state was made on its website at all, although the attractive US$140++... more

Management response from
KnuthKiefer, General Manager

"Thank you very much for your constructive review of our new hotel here in Hanoi. While it is of course unfortunate that some of our facilities were not ready during your stay, I appreciate your positive comments on our property. The hotel will be completely ready by February 1st and I hope we will have an opportunity to welcome you...

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3 of 5 stars
bradleyart 4 contributions
Virginia
Dec 19, 2008 | Trip type: Business

First the good... The Movenpick is a very nice hotel. I stayed in a Premium room, and it was spacious, modern, and well equipped with a marble top bathroom, huge walk in shower with overhead rain faucet, large LCD television, new king bed and fluffy down pillows. Each day, the staff bring a few pieces of fresh fruit and bottled... more

Management response from
KnuthKiefer, General Manager

Thank you very much for your review of our brand new property. Indeed I understand your disappointment with the noise levels in the hotel at times as the renovation has not yet been entirely completed and I would like to apologize sincerely for the inconvenience caused. I do appreciate however your positive remarks about our property in General and hope...

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5 of 5 stars
マハラート 5 contributions
東京
May 7, 2009

This review was written in Japanese.
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  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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5 of 5 stars
An Expedia Traveler
Apr 23, 2009
1/1 found this review helpful

Hotel tout neuf à la décoration contemporaine, très chic, silencieux et confortable. Personnel très qualifié. Proche du centre 10 min... more

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Moevenpick Hotel Hanoi Address

83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam