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Moevenpick Hotel Hanoi

#106 of 523 Hotels in Hanoi
Certificate of Excellence
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
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1 room 1 guest
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Moevenpick Hotel Hanoi
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619 Reviews from our TripAdvisor Community

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Traveler rating
    257
    281
    64
    12
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
  • All months
    (619)
  • Mar-May only
    (176)
  • Jun-Aug only
    (144)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (155)
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Billingham, United Kingdom
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here as part of our Vietnam Explorer Tour and it was our first destination. Having arrived on a very long journey from the UK via Doha and Bangkok we were tired but received a warm welcome. The hotel has a lovely comfortable reception area and our room was gorgeous. We were impressed if not somewhat surprised at the... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Chocolate_Girl8 Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to read your enjoyed the Hotels location, along with our breakfast presentation and our comfortable reception/lobby area. I am glad all staff you came in contact with, you felt true hospitality at it's... More 

Gurgaon, India
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Movenpick on a business trip to Hanoi. Its a great hotel. The checkin was very smooth. The rooms were clean and comfortable. And the hotel is centrally located with everything close by. I appreciate the attention to detail and guest comfort.

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Sidharath_Kapur Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you genuinely appreciated our facilities offered by the Hotel and the service extended by all Team Members. Thank you for mentioning the Hotels convenient location, ease of check-in experience, comfort... More 

München
2 reviews
3 of 5 stars Reviewed 1 week ago

The location of the hotel for visiting Hanoi is pretty good and the staff is really friendly. The rooms have a nice décor. Nevertheless the room is humid. We saw three different rooms during our stay and they all had the same problem.There are better hotels in Hanoi to stay in.

Review collected in partnership with Mövenpick Hotels & Resorts

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Carolin10 Thank you for your recent stay and for taking the time to share your experience. Although I am happy to know that you valued my team to be friendly, rooms were clean, I regret to read that you did not feel pleased due to the humidity you experienced. Rest assured that your feedback has been shared with the... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Beautiful rooms with clean bathrooms. Very comfortable and close to the Old Quarter. Especially enjoyed the rain shower - after the heat of Hanoi. Staff are okay. Also had massages at the hotel-very good and a definite recommend after a long flight

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Shakira I Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you truly appreciated our location, Guest Room Rain Shower and the service extended by all Team members, this has been shared to all. It has always been our service... More 

Sedgefield, United Kingdom
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Classy small feeling hotel that was an oasis of style and tranquility among the buzzing city. Lots of restaurants in easy walking distance. Rooms very clean and comfortable. Breakfast choice was ample but would have been even better with more views across the city scape.

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear PTaylor0303 Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. It is always fantastic to read that you enjoyed our Hotels room accommodation, beds being comfortable and our Breakfast selection. You are correct, there are a number of restaurants of various flavors in walking distance of the... More 

London
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I always heard great things about the Moevenpick brand, and to me it equates to excellent. In this case, yes, outwardly it does look the part. It is stylish and well kept. The deco is a fusion of colonial, French and a hint of Vietnam. The room itself is also wonderful but the bathroom is a little bit on the... More 

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Canton of Geneva, Switzerland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent two nights at this property - excellent service and quality. Helpful staff as well. In a safe location as it is near many Embassies. Restaurants are walking distance from the Hotel. The hotel restaurant should improve its vegetarian menu choices.

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Zermatt54 Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you truly appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests... More 

Bangor, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with the family in July and had connecting rooms. Room size is good with modern décor that's just that little bit different. Funky shower with blind to the main bedroom. Fast free Wi-Fi and extremely helpful and attentive staff at all levels. We though the breakfast was good, again with very polite and efficient staff. Main desk also... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Shane C Thank you very much for sharing your thoughts with us as your feedback is of great value for our improvement. We are delighted to know that you were satisfied with our services & modern decor of all guest rooms. Thank you for sharing that the Hotel location is close to local attractions and thank you for your... More 

Leipzig, Germany
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Was there with My sister on holidays in Hanoi and booked the hotel for ourselves. The hotel was awesome! Really modern, clean room I ever saw!!! I really felt like home and the service was really comfortable!! Just the breakfast wasn't the best but it was ok. Love to come back to this hotel next when I'm coming to Hanoi!

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear snowwhite5693, I am thrilled to read that we exceeded your expectation on your recent visit at the Moevenpick Hotel Hanoi. Our main objective is to ensure that we deliver our high level service to all guests. Please be advised that your thoughtful feedback has been shared with the whole team. We look forward to welcoming you back again with... More 

Singapore, Singapore
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stunning value for money! It is priced like a 4-star hotel but with amenities and service like a 5-star luxury class hotel. The staff all converse pretty well in English and they are all geared to add that personal touch. There is an excellent breakfast spread at the Mangosteen.

Was this review helpful? Yes 1
MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Boon_1968, Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated all services extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests and offer our genuine,... More 

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