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Moevenpick Hotel Hanoi

#100 of 510 Hotels in Hanoi
Certificate of Excellence
83A Ly Thuong Kiet Street | Hoan Kiem district, Hanoi, Vietnam
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Moevenpick Hotel Hanoi
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Moevenpick Hotel Hanoi
Moevenpick Hotel Hanoi
Moevenpick Hotel Hanoi
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572 reviews from our community

Traveler rating
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    263
    56
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • Chinese (Simplified) first
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    (572)
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    (155)
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to the amazing Hanoi for the first time in November and after a lot of research we decided to stay at the Movenpick. This was a special trip for us for my wife’s birthday and we wanted it to be special. Wow - what an amazing hotel. Luxury and ticks all the boxes. The service, hospitality and comfort... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Jes C Happy Birthday! Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. It is always fantastic to read that you enjoyed our Hotels room accommodation and extra services utilized during your stay with us. We look forward to welcoming you again soon and please do not... More 

Cardiff, United Kingdom
Top Contributor
129 reviews 129 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first hotel experience for our 2 week Vietnam journey. It is pretty much a typical business hotel. The room was a good size with nice modern facilities.2 night stay. The breakfast was excellent overall. Went for a short walk in the area on our first evening.Have to get used to walking on the road a lot as... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear MarkyMark383 Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you genuinely appreciated our facilities offered by the Hotel and the service extended by all Team Members. I am glad all Team members have displayed these positive traits throughout your... More 

Huddersfield, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first hotel we stayed in when we went on a tour of Vietnam, we stayed three nights and were very impressed with the standard and luxury of the rooms. The breakfast that was included was excellent, always plenty of choice. The only small problem was on the first night when our "group" had had their welcome meeting,... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Jane P, Your valuable comments have been brought forward to the team and I can assure you that all has been addressed with the appropriate departments, especially relating to service received in our renowned Mangosteen Restaurant. To further improve on our services and facilities, all team members involved will be re-trained accordingly. We hope you will consider our hotel... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We went there because my husband had yearly meeting with all the company's colleagues from other countries. The meeting went on perfectly on the second floor. And as I didn't have nothing to do with the meeting soni went roaming around the city as tourist. The hotel is located in a very good place. It was easy to get a... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear Donna S Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests... More 

Aberdeen, United Kingdom
Top Contributor
179 reviews 179 reviews
73 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel had a large contingent of people in bus party’s passing through when we stayed there. I have nothing against bus party’s but because of the sheer numbers travelling at the same time, the hotel entrance was blocked by a bus a therefore inaccessible to other vehicles, the porters are unavailable to assist as they have several tons of... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear callan681 Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. All your comments are well appreciated and noted. Firstly thank you for acknowledging the Hotel rooms is well maintained and quiet. I have noted your comments about our breakfast & bus traffic during your stay with us.... More 

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nicely appointed room, quiet and clean with wonderful breakfast. Close to old quarter and restaurants within walking distance. Only issue was A/C which was turned down at night. Get a room in the back which might be farther from street noise

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear BigV36, I am thrilled to read that we exceeded your expectation on your recent visit at the Moevenpick Hotel Hanoi. Our main objective is to ensure that we deliver our high level service to all guests. Please be advised that your thoughtful feedback has been shared with the whole team relating to the Hotels location and value for money.... More 

Camberley, United Kingdom
Top Contributor
56 reviews 56 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was very comfortable, the bathroom had an odd arrangement with the bath/shower. The shower is over the bath with a high step in through a narrow door which might prove a bit difficult to anyone with mobility issues. We were catching a late flight at midnight with a midday checkout. We put our luggage into secure storage and... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear AOC61 Thank you for taking a moment to share your experience regarding your recent stay at the Moevenpick Hotel Hanoi, Viet Nam. It is always fantastic to read that you enjoyed our Hotels room accommodation and extra luggage services utilized during your short stay with us. We look forward to welcoming you again soon and please do not hesitate... More 

Kuwait
Top Contributor
130 reviews 130 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was pleasant, reasonable size. No bath but a good strong shower. Breakfast was quite nice with a selection of local and western dishes. The Bed comfortable. The staff were pleasant and helpful and Check in and check out were fast. The Location was good and there are a few restaurants in the vicinity.

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear ZiadR Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you genuinely appreciated our facilities offered by the Hotel and the service extended by all Team Members. We look forward to welcoming you back again with us, and when you... More 

Da Nang, Vietnam
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at Moevenpick for a night in late 2014 and I am looking forward coming back to this hotel in future. Fast, friendly and efficient check-in, spacious and clean room with a nice view and excellent breakfast in the restaurant. All in all, I found this hotel ideal in terms of location and services and would highly recommend to other... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear ErikBillgren, I am thrilled to read that we exceeded your expectation on your recent visit at the Moevenpick Hotel Hanoi. Our main objective is to ensure that we deliver our high level service to all guests. Please be advised that your thoughtful feedback has been shared with the whole team relating to the Hotels location, Front Desk experience along... More 

Colombo, Sri Lanka
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 14, 2015

When researching other hotels in Hanoi, nothing came close to the modern yet luxuriously colonial style of the Movenpick. Far removed from other 4/5 star properties in terms of architecture, this hotel resembles more SLH luxury boutique, offering personalized service and sensibilities. Well located within walking distance from the Old Quarter yet in a more upmarket, exclusive area, its a... More 

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MoevenpickHotelHanoi, General Manager at Moevenpick Hotel Hanoi, responded to this review

Dear phalles, Thank you for taking the time to write to us on Trip advisor during your recent stay at the Moevenpick Hotel Hanoi. We are pleased to know that you appreciated our location, and the service extended by all Team members, this has been shared to all. It has always been our service philosophy to engage with guests and... More 

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