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Artisan Boutique Hotel

3.0 of 5 24 - 26 Hang Hanh, Hanoi 844, Vietnam (Formerly Golden Sunrise Hà Nội)
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238 reviews from our community

Traveler rating
    140
    74
    17
    6
    1
See reviews for
36
100
35
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay here each time we visit Hanoi, and cannot think of a place we would rather stay in Hanoi. Sitting on the balcony having breakfast is a lovely way to watch the street come to life, and observe local life in all it's authenticity. The staff are wonderful! The rooms are clean and spacious and the food is delicious.... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stay at the Artisan Boutique Hotel firstly for one night before heading off to Ha Long Bay, and returned a week later for another 5 nights. On both occasions we had two rooms, one for ourselves and one for our teens. Clean rooms, comfortable beds, decent bathrooms. We enjoyed the view from the balcony. The staff make this hotel... More

Was this review helpful? Yes 1
Klang, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I read about the rave reviews The Artisan received for its great service and hospitality. Could've found someplace just as nice for slightly less, but decided to follow the masses and was not disappointed. I stayed on level 6, but sadly the balcony and whatever views I had of the street below was obstructed by this tree that was literally... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago via mobile

good place with excellent location in hanoi. the rooms are very big and clean although a bit in old shape. stuff is very helpful - especially sophia - helped us with booking train tickets and gave us greater information about places to visit. we also booked the halong bay tour there after the staff asked us every time we entered... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable, all what you need after been walking around Hanoi all day. Great central location, walking distance to Hoan Kiem lake, st Joseph Cathedral, night market. We walk to almost all the mayor attraction from the hotel. The hotel stuff is so friendly and helpful, they help us with our Halong Bay transfer even that... More

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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very pleasant hotel, the room was nice and the location was central. The receptionist was particularly friendly and hospitable and the porters too. Breakfast was a bit minimal and there wasn't much to choose from but that would be our only complaint.

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 4 nights in early October. Very friendly and helpful staff especially Angela and Sophia, who booked tourss and rail trave for us. Lovely breakfasts in the Buon Dua Le Cafe next door especially the pho. Excellent location in a quiet tree-lined street in walking distance to attractions .

Was this review helpful? Yes 2
Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on three separate nights across our three-week trip in Vietnam - one night before leaving for Halong Bay, one night after that trip and then again before flying home. Each time, the service was helpful, consistent and friendly with the staff going out of their way to assist with airport transfers and booking information. They... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Artisan hotel was for us a memorable place to stay in Hanoi.Firstly from the moment we arrived Angela on the desk gave us all the information to navigate around the old quarter.Her knowledge and great english ment we we made to feel welcome.We stayed 3 nights and found the lodging very comfortable, bed was good shower and bathroom good, and... More

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 15, 2014

A little context; this is a very decent hotel to be staying at, there is very little wrong with it. Given the hotels we stayed in Vietnam and the value for money, this hotel is a little over priced. Artisan Boutique is a lovely place to stay, the staff are incredibly friendly and reasonably helpful. The rooms are clean, but... More

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Additional Information about Artisan Boutique Hotel

Address: 24 - 26 Hang Hanh, Hanoi 844, Vietnam (Formerly Golden Sunrise Hà Nội)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Artisan Boutique Hotel 3*
Number of rooms: 40
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Also Known As:
Golden Sunrise Hanoi Hotel Hanoi
Kim Hoang Gia Hanoi

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