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Artisan Boutique Hotel

Certificate of Excellence
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24 - 26 Hang Hanh, Hanoi 844, Vietnam (Formerly Golden Sunrise Hà Nội)
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1 room 1 guest
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318 Reviews from our TripAdvisor Community

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Traveler rating
    188
    97
    25
    7
    1
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45
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12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (318)
  • Mar-May only
    (85)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (99)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights. All of the staff were so friendly and helpful, with a special mention to Sofia who was absolutely amazing. 1st time to Vietnam and she was lovely enough to book all of our excursions for us at great prices. Highly recommend the 'Awesume' street food walking tour. Our room was fantastic overlooking the small... More 

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Escondido, California
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Having read the many reviews of folks raving about the Artisan Boutique Hotel, one has to wonder whether they have actually ever stayed in anything more than a three star hotel. The service was fine, but certainly not exceptional. The room was OK, but like most three star hotels, it wasn't sparkling clean. I paid for a balcony room and... More 

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Cheltenham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed twice, loved it so much at the beginning of our trip to Vietnam we chose to stay at the end too. Friendly , welcoming staff, nothing was too much trouble. Perfectly situated near the lake and Old Quarter. Rooms very comfortable, comfortable beds and spacious bathroom . We had street view both times on 2nd and 6th floor. Surprisingly... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
94 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This small boutique hotel is located on a quiet street near the lake, in the Old Quarter. I love the location because while it's within 10-15mins walking distance to all the shopping and restaurants, it is on a quiet street facing away from the noisy traffic. It is also just across the lake and it's fun to go down to... More 

Was this review helpful? Yes 1
Ho Chi Minh City, Vietnam
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 27, 2015

I really enjoyed my stay at the Artisan Boutique Hotel. The room was clean, the staff were very friendly, attentive and always smiling. We had only planned on staying 2 nights but ended up staying another 2 partly due to the service and wecome that we received at this hotel

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2015

My girlfriend and I stayed here for 3 nights. The room was clean and the breakfast was also fine. The service was really good, they helped us with everything and we booked also sapa at our hotel. This was really good, we think this was the most beautiful trip of our holiday!!

Was this review helpful? Yes 2
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

Thank you Mr Kris and staff for your great planning and organization for our first trip to Vietnam in 2015. We loved our stay at Artisan BH. The Penthouse is great self-care and well earned holiday luxury! Linda and John from Perth WA

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2015

To be honest, everything was great! From the moment we arrived at Hanoi Airport we asked the hotel to pick us up, which was already a plus. From then they arranged trips for us (tam coc & Halong Bay) which were great! The hotel is in a Nice but quit lane close to city center, rooms are Nice and the... More 

Was this review helpful? Yes 2
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2015

sociable receptionists Mrs Anna and Miss Sophia great service, very helpful I stayed 13 days and enjoyed my time a lot they arranged a boat trip in Halong Bay which as very exciting laundry service is affordable and quick

Was this review helpful? Yes 1
nsw
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 17, 2015

Stayed here for 10 days, rooms are clean and comfortable. Location is great, only minutes to the lake and shopping. Street is also quiet at night (no karaoke bars or pubs to keep you awake) The staff are friendly, polite and always there to assist if needed. Price is very reasonable.

Was this review helpful? Yes 1
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