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Luxury Hotel

#116 of 537 Hotels in Hanoi
Certificate of Excellence
No : 2 Phu Doan lane, Phu Doan Str, Hoan Kiem Dist, Ha noi City, Viet Nam | Hoan Kiem Dist, Hanoi 10000, Vietnam
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1 room 1 adult
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157 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel cleaning services plays a vital role in today's hospitality market. Two young house keepers worked quick-yet-efficient ~during my 8 December 2015 nights in Hanoi. Hotel-friendly tour guides/ accommodation and fun yet reliable staff guided me into each corner of Hanoi's old quarter - 36 ancient streets ~ from the map to the sites ! Exceptional concierge and all staff... More 

Helpful?
Thank davincivo
Hanoi H, Người quản lý at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

Napier, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed January 6, 2016

Our room was spacious and clean. It was nice to be able to open the window. It was quiet as it is down a lane off the Main Street. The staff were always smiley and really helpful. David helped us book our trips to Halong Bay and Sapa and both were great experiences with no issues. He also helped us... More 

Helpful?
Thank Sally A
Hanoi H, Tổng giám đốc at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

Budapest, Hungary
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed December 24, 2015 via mobile

We arrive in the late afternoon before Xmas Eve, and they invited us immediately a Xmas dinner. That was nice from them and everything was delicious. The room was clean and big and the wifi connection worked everywhere in the hotel. The staff was nice, they organized an airport transfer from us.

Helpful?
Thank reizerc
Hanoi H, Tổng giám đốc at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

Decent hotel with good rooms and good staff. The breakfast choice was less. You can look at staying here since the hotel is very close to all the touristy areas like the lake, old quarter for Hanoi and all the good eateries

Helpful?
Thank Pooja P
Hanoi H, Người quản lý at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2015 via mobile

Hotel 's rooms are very convenient to stay. Services are also satisfied to me.l support to come this luxury hotel. This hotel arrange to visit various trips near &far from hanoi. (eg. Ha Long bay site seeing trip ).Transportation are arranged by hotel. Everythings are okay in this hotel.

Helpful?
1 Thank Khin Zaw L
Hanoi H, Tổng giám đốc at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

We got a good experience with Luxury Hotel particularly room service and facilities acquired and arrangement of package service to Halong Bay are amazing. Hotel staffs are very welcoming and provide good service. we got to know that hotel can arrange also airport pick up and drop taxi service which is very much cheaper than regular taxi and reliable. therefore,... More 

Helpful?
3 Thank Moe O
Hanoi H, Tổng giám đốc at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 20, 2015 via mobile

I stay in hanoi luxury from 19.11.2015 to 20.11.2015. At first time, l think that same hotel near by here. And luxury stay by hospitel and inside road. But l surprise that i see inside and facility cause that hotel like a ☆☆☆-☆☆☆☆ hotel. Bed is so comfortable, bathroom same 3-4 star hotel. You can see my phto.

Helpful?
1 Thank jungwhan k
Hanoi H, Tổng giám đốc at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

Kildare, Ireland
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

We were given a upgrade without asking!Lovely clean hotel with a lift,in the old quarter but up a lane so no noise&easy to sleep! Helpful staff Thank you to all staff for a lovely stay Monica & Sean from Ireland

Helpful?
2 Thank TMonica2014
Hanoi H, Tổng giám đốc at Luxury Hotel, responded to this review

On behalf of luxury hotel like to extend my profound thanks to you and chose to use hotel room services our company. While using our services, thank you so much for your review on tripadvisor.com , your sincere advice will help us improve the company over. We're happy to serve you and look forward to welcoming you in the near... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

Very clean rooms, friendly staff- really enjoyed speaking with them and they were very information, close to shopping and food, and also provide tours (pricier but different quality). Overall, good stay would recommend!

Helpful?
3 Thank SISIYUE
Dublin, Ireland
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 14, 2015

Good clean hotel. The rooms are large and spacious and the location is good . 5mins from the French Cathedral and about 7 mins walk from Hong Kiem lake. Phu Duan lane is a cul de sac with no through traffic. It is off the road so is quiet at night. Laundry service was cheap and excellant. I would stay... More 

Helpful?
1 Thank siobhan m
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