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All 492 Hanoi hotels

Cinnamon Hotel

26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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Cinnamon Hotel
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79%
Ranked #105 of 492 hotels in Hanoi
Certificate of Excellence 2013
A recent review
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115 people have reviewed this hotel

Traveler rating
    50
    42
    17
    6
    0
See reviews for
20
44
18
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the cinnamon hotel in Hanoi after a great stay in their Saigon branch and I wasn't disappointed. The staff are friendly as always and so helpful. Well located and very nice rooms, those on the church side are very big but just be aware you can hear the church bells. Definitely recommend!!

Was this review helpful? Yes 2
Belgrade, Serbia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This review concerns both Cinnamon hotels in Vietnam, the one in Saigon and in Hanoi. They have a great and simple design and are both in a great city location. But the best part of this hotel is the staff, that are so welcoming, extremely sincere and warm!I have stayed in many great small hotels, but I have never encountered... More

Was this review helpful? Yes 2
Seattle, Washington, United States
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved the staff here! They were extremely helpful and we enjoyed all of their recommendations! They arranged a great tour of Halong Bay for us. I wish we could've stayed another day. I will definitely be back on my next trip to Hanoi!

Was this review helpful? Yes 12
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Mr/Ms Sara, Thank you very much for your lovely comment on tripadivsor All staff at Cinnamon hotel Hanoi will try on the best to meet more nice people like you guy, Thank you very much for your choosing and stay with us, Cinnamon team More

Wemmel, Belgium
2 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 10, 2014

I just love this hotel and its staff! The Cinnamon hotel offers everything I search for in a hotel - good taste in decorating, comfortable and clean rooms, a central location in a lively neighborhood, a good choice for breakfast (and a delicious pho) and a smiling and attentive staff. Yes this area near the cathedral is noisy, but after... More

Was this review helpful? Yes 25
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Mr/ Ms Sabina Thank you for taking the time to leave wonderful comments on your recent stay at cinnamon hotel hanoi. We are delighted that you had a wonderful time on your stay. Hearing your appreciation about our professional and friendly staff, Concierge service, spacious room, amazing cleaning and servicing inspires us all of us. So, thank you so... More

1 review
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 7, 2014

I have been in the cinnamon hotel twice now, and every time i was welcomed and treated like a really special guest. And that's not only my opinion i think, because the staff in this small and cosy hotel is so friendly, open and warm that you immediately feel home. The hotel is simply decorated but very stylish and beautiful.... More

Was this review helpful? Yes 24
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Mr/Ms Elisabeth, Thank you for choosing Cinnamon hotel hanoi on your recent holiday. We are happy to hear that you trusted us and came back with us in Hanoi, Your feedback will help staffs at cinnamon hotel work harder to meet more nice people like you guy, Thank you very much for your stay, Sincerely, Hotel manager More

Shanghai, China
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 24, 2014

The cinnamon hotel is a fantastic place to stay in Hanoi. The staff were wonderful and so friendly, warm and welcoming. We stayed for 3 nights in one of the charming rooms which were quirky but tasteful. They arranged our airport pick up and drop off and were always helpful and willing to offer advice. I would definitely stay here... More

Was this review helpful? Yes 20
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Mr/Ms Jim, Thank you for choosing Cinnamon hotel hanoi on your recent holiday. We are very happy to hear that you enjoyed your stay at our hotel, Your feedback will help staffs at cinnamon hotel work harder to meet more nice people like you guy, Thanks you very much for your suport. Sincerely, Cinnamon team. More

London, United Kingdom
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 13, 2014

My parents and I had a wonderful stay in this charming hotel right in the centre of old Hanoi. Our room had wonderful details with dark wooden authentic style furniture The staff were exceptionally helpful. There was a problem with the plumbing in the room on the first night of our stay. This was notified to us by email 2... More

Was this review helpful? Yes 16
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Guest value, Thank you very much for your excellent review for Cinnamon hotel hanoi, We are delighted that you had a wonderful time on your stay. It was so kind of you to give such a great compliment to our staff, We appreciate your feedback and look forward to welcoming you back. Sincerely, Cinamon hanoi team work More

Santa Cruz, California
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 27, 2014

My family and I had a wonderful time at the Cinnamon Hotel. The rooms are very nice with excellent room service. The location is ideal for exploring the old town. You are close to a weekly night market and a walk away from the lake! The staff was incredibly helpful, friendly, charming and warm. One of the staffers, Yen, was... More

Was this review helpful? Yes 17
Pleasanton, California
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2014

I tend to have utilitarian expectations for hotels, but this one made a huge difference in our Ha Noi stay. The staff was energetic, friendly, helpful, responsive and totally awesome! I think they all studied tourism at university. Huong was responsive, thorough and informative on email (though she wasn't at the hotel). They helped us with our airport rides, taxis,... More

Was this review helpful? Yes 12
San Luis Obispo, California
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 18, 2014

The location of this hotel is about as good as it gets if you are interested in the old quarter of Hanoi. There's an excellent (albeit a tad expensive per VN standards) restaurant literally around the corner, Madame Hein. Gourmet Vietnamese cuisine. As to the hotel, I have never had a more enjoyable experience with the staff. Absolutely incredible, attentive,... More

Was this review helpful? Yes 16

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Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #105 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Cinnamon Hotel offers comfortable hotel rooms in a prime location in the old quarter of Hanoi. The beautiful St Josephs church is nearby and Hoan Kiem lake is only a few steps away. Cinnamon hotel is nestled among quiet, tree-lined streets surrounded by good restaurants, boutique shops, and the city's favourite hangouts. ... more   less 
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