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Cinnamon Hotel

#104 of 511 Hotels in Hanoi
Certificate of Excellence
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26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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159 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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La Rochelle, France
2 reviews
4 of 5 stars Reviewed yesterday NEW

Nice stay in the hotel. We had the Basil room on the second floor. it was a bit small and a bit noisy with the street there. But the staff is lovely, the hotel is clean and overall it is pretty fair hotel.

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Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thoroughly enjoyed our two stays at Cinnamon (2 nights when we first arrived in Vietnam and another 2 nights at the end of our travels). The staff go above and beyond to help you with anything you need, and all with a smile. The rooms are very sweet with lovely features and you couldn't be much closer to everything you'd... More 

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Coledale, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We highly recommend the Cinnamon Hotel in the old quarter. Firstly the location is excellent: located in a relatively quiet leafy lane way by the side of St Josephs Cathedral and very close to the Lake and some great cafes, restaurants street food and bank. The rooms are nicely appointed with each room having a different spice name, they are... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2015

We stumbled across this hotel as Agoda didn't hold the room we booked through them. From the moment we stepped in, Shauny greeted us with warm smiles and the staff could not do enough for us. Great location opposite the church and close to the lake. Complimentary foot massages included too. The only downside is its a little noisy from... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed February 12, 2015

I can kind of see why this hotel gets good reviews - the staff are delightful, really friendly and helpful. The location is great and breakfast was nice. But it's just so noisy that nothing makes up for four nights of poor sleep on holiday. Maybe we're very light sleepers but the cathedral bells ring every 15 minutes in the... More 

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Khartoum, Sudan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 12, 2015

The Cinnamon Hotel is in a great location! Opposite the cathedral it is in a prime location to access all of Hanoi's sites- the downside is that we were woken each morning at 5am by the cathedral bells - they last for 5 minutes, but still, its not entirely pleasant being woken at that time. Our room was quite small... More 

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Mexico City, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

We went to Vietnam on December and we stayed here for the last part of our trip. I have to say that it was one of the most beautiful hotels we stayed at, plus the location is unbeatable. Our room had a cute balcony with amazing views of the Cathedral, and since we were there for new year it was... More 

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Switzerland
1 review
5 of 5 stars Reviewed February 3, 2015

The hotel is in a very good location. Perfect for roaming around by food in Hanoi's tourist centre. The staff is very friendly, nice and help you with everything you want. They also can teach you a bit vietnamese, that you know the important words for your traveling.They can organize you trips, theater tickets and traintickes where an whenever you... More 

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Exeter, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 28, 2015

The hotel itself is very well kept. All the staff are amazingly pleasant, young and friendly. Even giving us a quick lesson in Vietnamese after our 17 hour trip from London. Rooms are very clean and the breakfasts sufficient. However, for what you get, £40 per night is a bit much and to suffer the huge bells from the church... More 

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Manila, Philippines
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

Perfectly located in Hanoi's tourist core, near a well known landmark. The staff go out of their way to make your stay and visit an memorable experience. Excellent value for money, clean and neat room. Highly recommended.

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