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All 494 Hanoi hotels

Cinnamon Hotel

26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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81%
Ranked #92 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
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  • Reviews (133)
  • Photos (17)
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133 people have reviewed this hotel

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Traveler rating
    62
    47
    17
    7
    0
See reviews for
26
48
21
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
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  • Italian first
  • Japanese first
  • Spanish first
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English first
Cork, Ireland
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Located just outside the historic quarter, this hotel is exemplified by the great service of the smiling staff. Breakfast is yum and widely varied in choices, the location is great (go to the square outside the church for late night beers on the pavement with the locals, or get up at 5am for a jog around the lake - most... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

very nice hotel, nice interior, nice breakfast, BUT the second time when we came back to Hanoi, the second room we booked seemed not to be available due to " problems" with the electricity network. Although we arrived at about 17 pm in the afternoon, we were not informed upfront about this issue. It was only told after receiving the... More

Was this review helpful? Yes 1
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Mr Peter, Thank you for uploading your review about your recent stay at cinnamon hotel hanoi. We are honored that you chose to spend a memorable holiday at our hotel. We are very sorry for last night because the room had problem that made you feel unhappy with us, We will improve our service and room. We hope that... More

Dubai
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Cinnamon Hotel for a couple of nights in Hanoi. It is in a great location just next to the cathedral a couple of minutes walk to the Lake and 10 minutes or less the Old Quarters. It has a good choice of restaurants and shops around it. I had a very nice room with a little... More

Was this review helpful? Yes 1
hoaison1009, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Mr/ Ms Franco, Thank you for taking the time to leave wonderful comments on your recent stay at cinnamon hotel We are delighted that you had a wonderful time on your stay. Hearing your appreciation about our professional and friendly staff, Concierge service, spacious room, amazing cleaning and servicing inspires us all of us. Thank you so much for... More

Auckland, New Zealand
1 review
5 of 5 stars Reviewed July 10, 2014

From the complementary foot massage to the singing receptionist - this place was magical! Sure the church bells were a little loud - but nothing a couple of plugs, or running your fan on high couldn't manage - and the friendliness of the staff was unprecedented. Not only do they love sharing with you about their culture, they are keenly... More

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hoaison1009, Front Office Manager at Cinnamon Hotel, responded to this review

Dear our Guest value Thank you very much for your appreciation and support to Cinnamon hotel hanoi We are extremely delighted that you enjoyed many of our hotel features, such as the location, room accommodations, We look forward to your next visit to Hanoi Best regards Yen (Mr) More

Madrid, Spain
1 review
4 of 5 stars Reviewed July 1, 2014

The week we stayed at the Cinnamon hotel was gorgeous. It's run by young people always wanting to please and help, making you feel at home. Breakfasts were good, with fresh fruit juices, we loved the Vietnamese Coffee latte. I highly recommend it.

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Senior Contributor
29 reviews 29 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

Great location in the old quarter just in front the cathedral and near a lot of cafe and restaurants. Smart and very kind staff. English speaking. Nice and clean rooms. Best choice for a couple of days in Hanoi.

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Ho Chi Minh City, Vietnam
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2014

Excellent small hotel couldn't fault it. Everything here we needed -really good value for money, we've stayed in much more expensive hotels without such good service. We had a room at the back which was very quiet. Fast internet connection.

Was this review helpful? Yes 2
Concord, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

We recently stayed at Cinnamon hotel in Ha Noi. We found the hotel after some searching on the web. It was a pleasant surprise. The room was nice and clean. The staff was extremely helpful. They made our stay pleasant and enjoyable. We made all travel arrangements through them, to Ha Long Bay, to Da Nang, airport pick ups deliveries,... More

Was this review helpful? Yes 1
Nha Trang, Vietnam
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2014

First hotel experience in Hanoi. Staff greeted us nice and told us its 45 aud (roughly 900k vnd) for a double room. Too expensive for us. But since we had two flights with very little sleep and were sweatting like pigs, they gave us discount for one night for 30aud (630,000vnd). Beds were rock hard, yet we slept like babys.... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

Beautiful boutique hotel with only 6 rooms, the staff are very welcoming and very helpful. Was made to feel special the whole time I was there. The rooms are very well sized and cleaned daily, and the location is fantastic.

Was this review helpful? Yes 1
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Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#27 Business Hotel in Hanoi #41 Family Hotel in Hanoi #73 Romantic Hotel in Hanoi
Official Description (provided by the hotel)
Cinnamon Hotel offers comfortable hotel rooms in a prime location in the old quarter of Hanoi. The beautiful St Josephs church is nearby and Hoan Kiem lake is only a few steps away. Cinnamon hotel is nestled among quiet, tree-lined streets surrounded by good restaurants, boutique shops, and the city's favourite hangouts. ... more   less 
Number of rooms
6

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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