We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 501 Hanoi hotels

Cinnamon Hotel

26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Hotel website
Click for phone number
Hotel amenities
Special Price
Special Offer
Cinnamon Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save Saved
You added Cinnamon Hotel to your Saves list
82%
Ranked #87 of 501 Hotels in Hanoi
Certificate of Excellence 2014
Write a Review

136 reviews from our community

Traveler rating
    65
    47
    17
    7
    0
See reviews for
26
49
21
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (33)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (28)
All months
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Perfect location, welcome atmosphere, great rooms and even better service in this small and cosey boutique hotel! Close to a nice church btw, and an excellent breakfast included, just like wifi. Advisable to anyone looking for a great hanoi experience, and a relative silent stay compared to the hanoi hassle, but still in the middle of everything.

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a lovely boutique hotel in an ideal location in the old quarter. Our room was on the top floor toward the back ("Vanilla" is the name). The view is isn't much but the ambience is superb-- lovely decor, quiet (considering the location), with excellent air conditioning (a must in Hanoi). The hotel does not have an elevator, if... More

Was this review helpful? Yes
Cinnamon_HN, Public Relations Manager at Cinnamon Hotel, responded to this review

Dear Richard; Thank you for your email message. It is nice to hear form you and we are, Cinnamon Hotel Hanoi team is glad that you enjoyed your stay in Hanoi. We hope that you had a nice experience with visits to the city, country side and outlying Vietnam highlight. Cinnamon Hotel Hanoi team 's looking forward to your come... More

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

It was my first time in Hanoi and my friend and i were so lucky to book our stay at Cinnamon Hotel. Right next to a landmark church and a few blocks away from the Hoan Kiem Lake, we never really got lost in Hanoi. What struck me most (aside from the beautiful room) was how friendly the staff was.... More

Was this review helpful? Yes 1
Cork, Ireland
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 28, 2014 via mobile

Located just outside the historic quarter, this hotel is exemplified by the great service of the smiling staff. Breakfast is yum and widely varied in choices, the location is great (go to the square outside the church for late night beers on the pavement with the locals, or get up at 5am for a jog around the lake - most... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 18, 2014 via mobile

very nice hotel, nice interior, nice breakfast, BUT the second time when we came back to Hanoi, the second room we booked seemed not to be available due to " problems" with the electricity network. Although we arrived at about 17 pm in the afternoon, we were not informed upfront about this issue. It was only told after receiving the... More

Was this review helpful? Yes 1
hoaison1009, Manager at Cinnamon Hotel, responded to this review

Dear Mr Peter, Thank you for uploading your review about your recent stay at cinnamon hotel hanoi. We are honored that you chose to spend a memorable holiday at our hotel. We are very sorry for last night because the room had problem that made you feel unhappy with us, We will improve our service and room. We hope that... More

Dubai
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2014

I stayed at the Cinnamon Hotel for a couple of nights in Hanoi. It is in a great location just next to the cathedral a couple of minutes walk to the Lake and 10 minutes or less the Old Quarters. It has a good choice of restaurants and shops around it. I had a very nice room with a little... More

Was this review helpful? Yes 1
hoaison1009, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Mr/ Ms Franco, Thank you for taking the time to leave wonderful comments on your recent stay at cinnamon hotel We are delighted that you had a wonderful time on your stay. Hearing your appreciation about our professional and friendly staff, Concierge service, spacious room, amazing cleaning and servicing inspires us all of us. Thank you so much for... More

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

From the complementary foot massage to the singing receptionist - this place was magical! Sure the church bells were a little loud - but nothing a couple of plugs, or running your fan on high couldn't manage - and the friendliness of the staff was unprecedented. Not only do they love sharing with you about their culture, they are keenly... More

Was this review helpful? Yes 1
hoaison1009, Front Office Manager at Cinnamon Hotel, responded to this review

Dear our Guest value Thank you very much for your appreciation and support to Cinnamon hotel hanoi We are extremely delighted that you enjoyed many of our hotel features, such as the location, room accommodations, We look forward to your next visit to Hanoi Best regards Yen (Mr) More

Madrid, Spain
1 review
4 of 5 stars Reviewed July 1, 2014

The week we stayed at the Cinnamon hotel was gorgeous. It's run by young people always wanting to please and help, making you feel at home. Breakfasts were good, with fresh fruit juices, we loved the Vietnamese Coffee latte. I highly recommend it.

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

Great location in the old quarter just in front the cathedral and near a lot of cafe and restaurants. Smart and very kind staff. English speaking. Nice and clean rooms. Best choice for a couple of days in Hanoi.

Was this review helpful? Yes
Ho Chi Minh City, Vietnam
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2014

Excellent small hotel couldn't fault it. Everything here we needed -really good value for money, we've stayed in much more expensive hotels without such good service. We had a room at the back which was very quiet. Fast internet connection.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Cinnamon Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com and Odigeo so you can book your Cinnamon Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay