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Cinnamon Hotel

26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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Certificate of Excellence 2014
Cinnamon Hotel
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Cinnamon Hotel
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150 reviews from our community

Traveler rating
    72
    52
    18
    8
    0
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27
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself is very well kept. All the staff are amazingly pleasant, young and friendly. Even giving us a quick lesson in Vietnamese after our 17 hour trip from London. Rooms are very clean and the breakfasts sufficient. However, for what you get, £40 per night is a bit much and to suffer the huge bells from the church... More 

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Manila, Philippines
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Perfectly located in Hanoi's tourist core, near a well known landmark. The staff go out of their way to make your stay and visit an memorable experience. Excellent value for money, clean and neat room. Highly recommended.

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Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding costumer services, outstanding cleanliness/housekeeping.Helpfull staff, room is neat, organize, updated and has a very authentic vietnamese ambience due to the design and fixtures. I am highly recommend this hotel to stay in Hanoi.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly and accommodating staff, great location next to the cathedral and walkable to most areas, lovely breakfast and nice rooms... Decor was very tasteful also. Couldn't have asked for better service

Was this review helpful? Yes
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Skate; How re you there? Thank you for your email message. Cinnamon hotel Hanoi team feel glad to have the opportunity to render a pleasant stay with us. Trust that you enjoy Hanoi and Northern Vietnam with ample occasion to meet with local people, sample local delight. Certainly you will keep those moments in life as fond memories for... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Sometimes, when backpacking, you need a bit of luxury. We stayed at Cinnamon a few times, coming and going between Hanoi and the surrounding area. Cinnamon's excellent staff were always friendly and helpful, especially Miss Giang who really looked after us in every way we asked. We loved the breakfasts and our stylish room on the top floor. Highly recommended!

Was this review helpful? Yes 1
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Daniel; How are you there? It is nice to hear from you. We are glad that you enjoy your stay with us at Cinnamon Hotel Hanoi. We trust that you had spent meaningful times visiting Hanoi, Halong and scenic Northern Vietnam and beyond. Certainly you would take back home lot of photos and fond memories about the trip. Our... More 

Hue, Vietnam
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked Cinnamon hotel as we stayed in the Cinnamon Hotel in Ho Chi Minh and got a good deal for both hotels which included a good price[?] for Halong Bay The Hotel was so poor in that the towels were not fit for my beloved dog and the duvets that we needed for the cold nights had seen better... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2014

A boutique hotel with old world charm, ideally situated in the Old Quarter, the staff were genuine, friendly and helpful, organising transportation and trips to suit my itinerary. Even after check out, they welcomed me back and were happy to be used as a base, offering much need showers post overnight trains and welcome drinks, both complementary. I booked the... More 

Was this review helpful? Yes 1
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Fazilat; Thank you for your comments. We are glad that you enjoy the stay and Hanoi. Hope your trip to Vietnam 's a success with visits to interesting places, pleasant encounters with local people and sample different local delights. Our teams try our ulmost to make your sejourns enriching. Look foward to your come again soon. Best wishes, Sony... More 

Gutenstetten
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2014

We stayed all together 5 nights in Cinnamon Hanoi and loved it very much. It is a charming little hotel with is located near St. Josef Cathedral. It's an excellent starting point for walking in the Old Quarter. We had a Deluxe room in the second floor, which was very esthetic furnished with a big double bed and nice bathroom.... More 

Was this review helpful? Yes
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Karl; How are you there? Glad that you made the trip to Vietnam this time and I hope you will make it again soon. Our team is very glad that you enjoyed your stay at Cinnamon Hotel and that the trip to Halong bay and Hanoi surrounding 's a success. Hanoi is wonderful town and the places nearby the... More 

Tokyo, Japan
1 review
4 of 5 stars Reviewed December 5, 2014

Thoroughly enjoyed my stay- helpful staff, unbeatable location and comfortable ambience. Great price to match as well. No real down side but lighting on my room was bit dark and bathroom could use shower curtains. For the value-for-money, overall highly recommended.

Was this review helpful? Yes
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Takk; Thank you for your message and comments. We, our team, will make our ultmost endeavor to make your stay a memorable one. Trust that you enjoy Hanoi and Cinnamon hotel team service and hospitality. We look forward to having you, your family and friends stay at Cinnamon Hotel again soon. Best wishes, Sony Nguyen More 

Kuala Lumpur
2 reviews
4 of 5 stars Reviewed December 4, 2014

The Cinnamon Hotel is the heart of the Old Quarter and just adjacent to the cathedral. It has only eight rooms and is a charming hotel. The staff are a strength in terms of the serice offers; all of them lovely and very helpful. I was on the top floor in a very spacious room - the stairs may be... More 

Was this review helpful? Yes
Cinnamon_HN, General Manager at Cinnamon Hotel, responded to this review

Dear Angela, Thank you for your stay with us. Sharing the experience of Hanoi food and culinary delight 's our pleasure. We are glad that you enjoy Hanoi and Cinnamon Hotel. Do doubt that you had a good fun and pleasant encounter with people and shopper in Hanoi. Certainly you had taken many nice photos that keep you fond of... More 

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Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 6
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Hotel Style:
#45 Business Hotel in Hanoi
#51 Family Hotel in Hanoi
#74 Romantic Hotel in Hanoi

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