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Cinnamon Hotel

26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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Certificate of Excellence 2014
Cinnamon Hotel
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Cinnamon Hotel
Cinnamon Hotel
Cinnamon Hotel
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144 reviews from our community

Traveler rating
    69
    51
    17
    7
    0
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26
53
24
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

A boutique hotel with old world charm, ideally situated in the Old Quarter, the staff were genuine, friendly and helpful, organising transportation and trips to suit my itinerary. Even after check out, they welcomed me back and were happy to be used as a base, offering much need showers post overnight trains and welcome drinks, both complementary. I booked the... More 

Was this review helpful? Yes 1
Gutenstetten
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed all together 5 nights in Cinnamon Hanoi and loved it very much. It is a charming little hotel with is located near St. Josef Cathedral. It's an excellent starting point for walking in the Old Quarter. We had a Deluxe room in the second floor, which was very esthetic furnished with a big double bed and nice bathroom.... More 

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Tokyo, Japan
1 review
4 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed my stay- helpful staff, unbeatable location and comfortable ambience. Great price to match as well. No real down side but lighting on my room was bit dark and bathroom could use shower curtains. For the value-for-money, overall highly recommended.

Was this review helpful? Yes
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Takk; Thank you for your message and comments. We, our team, will make our ultmost endeavor to make your stay a memorable one. Trust that you enjoy Hanoi and Cinnamon hotel team service and hospitality. We look forward to having you, your family and friends stay at Cinnamon Hotel again soon. Best wishes, Sony Nguyen More 

Kuala Lumpur
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Cinnamon Hotel is the heart of the Old Quarter and just adjacent to the cathedral. It has only eight rooms and is a charming hotel. The staff are a strength in terms of the serice offers; all of them lovely and very helpful. I was on the top floor in a very spacious room - the stairs may be... More 

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Cinnamon_HN, General Manager at Cinnamon Hotel, responded to this review

Dear Angela, Thank you for your stay with us. Sharing the experience of Hanoi food and culinary delight 's our pleasure. We are glad that you enjoy Hanoi and Cinnamon Hotel. Do doubt that you had a good fun and pleasant encounter with people and shopper in Hanoi. Certainly you had taken many nice photos that keep you fond of... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A beautiful old building right in the heart of the Old Quarter - literally within touching distance of the cathedral (we could almost feel the reverberations from the bells ...). Lovely rooms - the beds are a bit hard though and the bathrooms could be improved in some ways. The staff were excellent - very friendly and helpful - assisted... More 

Was this review helpful? Yes 1
Sanaa, Yemen
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

Cinnamon is one of many nice options in Hanoi. The staff is very attentive and the location excellent. I would definitely go back to stay at Cinnamon. The breakfast menu features many courses and you can have them all. My only suggestion is that the two soups on offer both tend to be extremely sweet. They were too sweet for... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband and I loved our stay at Cinnamon Hotel in Hanoi. The staff were amazing and the rooms super fresh, clean and comfortable. I liked that the decor was not tacky like in other touristy hotels. We felt at home right away and had everything we needed for a relaxing stay. They helped us navigate the city, book a... More 

Was this review helpful? Yes 1
london
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 31, 2014

Nice and comfortable rooms, clean, very helpful and smiling staff. There was only one misunderstanding about the trip we booked to Halong Bay via the hotel which was mainly to a limited english level. This is not specific to this hotel though.

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2 reviews
5 of 5 stars Reviewed October 12, 2014 via mobile

Perfect location, welcome atmosphere, great rooms and even better service in this small and cosey boutique hotel! Close to a nice church btw, and an excellent breakfast included, just like wifi. Advisable to anyone looking for a great hanoi experience, and a relative silent stay compared to the hanoi hassle, but still in the middle of everything.

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

This is a lovely boutique hotel in an ideal location in the old quarter. Our room was on the top floor toward the back ("Vanilla" is the name). The view is isn't much but the ambience is superb-- lovely decor, quiet (considering the location), with excellent air conditioning (a must in Hanoi). The hotel does not have an elevator, if... More 

Was this review helpful? Yes 1
Cinnamon_HN, Public Relations Manager at Cinnamon Hotel, responded to this review

Dear Richard; Thank you for your email message. It is nice to hear form you and we are, Cinnamon Hotel Hanoi team is glad that you enjoyed your stay in Hanoi. We hope that you had a nice experience with visits to the city, country side and outlying Vietnam highlight. Cinnamon Hotel Hanoi team 's looking forward to your come... More 

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Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 6
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Hotel Style:
#42 Business Hotel in Hanoi
#48 Family Hotel in Hanoi
#54 Romantic Hotel in Hanoi

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