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Hanoi Old Quarter Hotel

#159 of 519 Hotels in Hanoi
Certificate of Excellence
No 2 Nguyen Huu Huan | Hoan Kiem, Hanoi 8404, Vietnam
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Hanoi Old Quarter Hotel
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147 Reviews from our TripAdvisor Community

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Traveler rating
    65
    47
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27
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Antwerp, Belgium
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights in this hotel. Room was basic but clean, though the hotel's staff is outstanding. Pick-up at the airport was well organized (knowing our flight was 3 hours delayed and we only arrived in Hanoi at 2 am) and the staff was very helpful in arranging laundry, train tickets etc. The hotel is very well located, at... More 

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Heber City, Utah
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This review is more for the owner, Wall, than for the hotel itself as the hotel was undergoing a renovation when we arrived. The owner made sure to meet us and make alternative arrangements in another of his hotels at no additional cost. He took a personal interest in us and made sure that we were taken care of and... More 

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Dover, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A budget hotel but good value. Staff were brilliant and couldn't do enough for you. Would recommend this hotel to anyone looking for a nice cheap, comfortable place to stay. Right at the edge of the Old Quarter so a great location for exploring the city. Make the effort to walk everywhere even if it takes all day. Only the... More 

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Antipolo City, Philippines
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 21, 2015

This hotel is big but old. The rooms were huge, as in huge! But its too old fashioned and even creepy for my taste. I didn't feel comfortable through out our stay and was even glad every time we need to leave the room. Good thing we only stayed here for a night and left for the Halong Bay cruise... More 

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Manchester, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 29, 2015

We booked this hotel (for one night) primarily because a whole number of sites on the Internet advise that the rooms have spa/jetted bath tubs. Upon arrival we found this was not the case. Additionally the rooms did not have the advertised in-room safes either. These might not sound like major issues but we specifically paid more for this hotel... More 

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Kuala Lumpur, Malaysia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

The staff was really fantastic. The cleaning is not really good and there are a lot of things that doesn't work and hasn't been fixed/replaced. The location is almost perfect with a lot of good restaurants and street food within a 1-5 minute walk. This must have been a really fantastic hotel when everything was working and clean. Still OK... More 

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1 review
5 of 5 stars Reviewed April 21, 2015

My wife and I have just left a wonderful old hotel in Hanoi's Old Quarter. Very spacious and comfortable with an elegance to make our stay very enjoyable. The owner and staff provided the best and friendliest service I have ever experienced from a hotel. It is very reasonably priced and we will return again.

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Wagga Wagga, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed April 20, 2015

Our room was NOTHING like those shown on the website. Linen was tacky and grubby, bath mat old and very stained. Plaster dropping off walls and left on floor and ledges. Curtains half hanging off hooks. Old lounge was dusty and falling apart. We had a large room which had an extra bed placed in it after our first night... More 

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Da Nang, Vietnam
2 reviews
5 of 5 stars Reviewed April 7, 2015 via mobile

From the moment we arrived, the staff were great. Room was large, clean and comfortable. Breakfast is good, although a little quirky having it in the lobby area. Location wise, it could not have been better, top of the lake and bottom of the Old Quarter. Will be returning to Vietnam soon, and will definitely stay there again.

Was this review helpful? Yes
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed March 22, 2015

We booked and paid for 5 nights at the Hanoi Old Quarter Hotel. I phoned the hotel to arrange a taxi from the airport. A driver was there for us. When we arrived at the Hotel, Steve (the owner) and Flora consulted their computer for our booking. Flora found our booking but Steve said they were full and the booking... More 

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