I and a groups of friends had stayed at Splendid Star Hotel for 5 days of Nov 2009. The hotel is located in the centre district of Hanoi city but still it's very peaceful. We really satisfy about the hotel. It's a small yet glamorous hotel. They really care for the customers and helped us make the trip more interesting,... more

Spent 18 days in VietNam,travelling north&central regions,using The Splendid Star on several occasions in between travel. Found ALL staff so helpful,cheerful& interested with learning a new language. Rose& Tom helped make the holiday run smoothly by giving advice,especially when booking tours.The hotel's such good value for money, the rooms so comfortable & clean.Location wise is great, close to ST. Joseph's... more

The hotel staff (housekeeping) sleep in your room while you're not around/out for daily tour. The management also changed your original occupied room to other room without consult our opinion, they just shift your luggage and give you the other room key after we came back from day tour. more

**HIGHLY RECOMMENDED*** A very big thank you goes out to Rose (manager), Tom (receptionist), William (Receptionist) and the rest of the staff for making my trip to Vietnam easier than expected. They were a professional, freindly and helpful team. All of the reception staff spoke good English. They helped arranged our trip down Vietnam (Hai Long bay, Hue, Da Nang,... more

The Splendid Star hotel was a little gem of a hotel dug out for us by STA Travel. All the staff we dealt with (Rose, Tom and William) were helpful and went above and beyond to make our stay comfortable as did the other staff! Rose who's english is very good arranged our whole trip down to perfection within our... more

Service and attention at Splendid Star 1 is suffering a bit as the somewhat glitzier Splendid Star 2 opens just 2 doors down SS1 is very typical of the backpacker hotel found in Hanoi's Old Quarter: managed and staffed by mostly teenagers, who are quite friendly but spend as much time on the computers in the lobby as making sure... more

My friend and I stayed for 19 days at the "Splendid Star" and were treated with the utmost courtesy, friendliness and professionalism. No chore was too much or too little for the staff to carry out. Internal flights and accommodation were dealt with efficiently and with our best interest at heart. Local tours and taxis were arranged to maximise our... more

Enjoyed every minute of my stay with the lovely, friendly folk of Splendid Star. The room was well equipped, and included internet (there were also 3 terminals in the lobby). Complementary drinks were much appreciated (especially the delicious lemon juice) after a stroll around the lively streets of Hanoi. The staff were wonderfully helpful, at all hours of the day... more

I found Splendidstar hotel through venere.com.The rooms are nice decorated. All amenities were available (air con, hot water shower, internet, satellite TV). Breakfast has a fair range of eastern and western spreads. The staff here were exceptional and catered for all needs. They booked our travels and were able to arrange private tours (as opposed to large group ones). Upon... more