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Hanoi Old Centre Hotel

Certificate of Excellence
19 Hang Hanh Street, Hanoi 844, Vietnam (Formerly Hanoi Guesthouse 2)
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Hanoi Old Centre Hotel
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Hanoi Old Centre Hotel
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898 reviews from our community

Traveler rating
    687
    183
    21
    4
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

HOTEL A tour-guide friend recommended this hotel to us as one of the best deals in Vietnam. In terms of price, I can't agree more. I think we paid $35US/night and this was after upgrading to the honeymoon suite for an additional $5. The location is in the heart of the old quarter, near the lake, and yet it is... More 

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Melbourne
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here twice, once in a lake view room and once in a honeymoon room (one floor below). Both rooms were spacious, clean and had everything we needed. Hotel is ideally located on a relatively quiet street (with a number of interesting bars, cafes, etc), right in the heart of the tourist area. Staff are friendly, helpful and speak excellent... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Without a doubt the best service I have ever received from a hotel. The staff are phenomenal, nothing is too much trouble! The location is great for the old quarter and the rooms are lovely and clean. For a private room, the price is fantastic.

Was this review helpful? Yes 2
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Dave, We are so delighted to hear that you enjoyed very much your recent stay with us. Thank you so much for sharing your great experience with other Tripadvisor users. We are so please to hear that our hotel service was met your expectations especially your impression on our team of dedicated staff who work with the enthusiasm heart,... More 

California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I stayed here recently, and if you want a great place to stay that's affordable (especially if you're on a budget) then this is the place. The service here was fantastic as the staff was really friendly and made you feel welcomed everytime you came back to the hotel. You could tell they cared about your well... More 

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Arnay, Thank you so much for your very kind review of your recent stay with us. I am so delighted to read your very high praise for all of our hotel staff, whom you mentioned as so welcoming and friendly. After reading your great review, we feel to have such a strongly motivation to work harder in order to... More 

Vienna, Austria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

you get exceptional value for the money, extremely friendly and helpful staff, located in the nice part of Hanoi close to good restaurants and not far away (walking distance) from most of the sights you need to see

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear our value Guests, We would take this opportunity to say thank you so much for your great contribution our property. We was really thrilled to read your kind words about our hotel service especially your high compliment directed toward to our hotel staff. Your wonderful words have been forwarded to entire of our hotel team and we promise that... More 

Witney
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is one of many in this tourist area of Hanoi, a few minutes walk from Hoan Kien Lake, but it stands out from many of them due to the quality of the really comfortable rooms, complimentary snacks, drinks & toiletries and the knowledgeable really friendly staff and all for a very reasonable price, circa $25 US dollars, you'll... More 

Was this review helpful? Yes 3
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Wyntec, Many thanks for taking your time to write us such a positive review on Tripadvisor site. It is so great to know that how much you were fully satisfied with our hotel service such as great tours, excellent staff especially you found that our location is perfect for travelers. Your compliment is considered as an encouragement for us... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the Hotel via TripAdvisor - we had such a good experience, everything you need and More!!! The staff were genuine and became like friends. It is really a good location, the rooms were excellent, everything they promised, a nice little street just a few meters away from the lake. They organised our trip to Sapa & Halong Bay,... More 

Was this review helpful? Yes 3
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Ria, On behalf of our hotel management, I would send our sincerely thanks to your valuable recommendation on Tripadvisor.com. I was really thrilled to hear that you feel our hotel like your home. This is just what we are striving for! I confidently did pass your high praise on all aspects such as clean room, delicious breakfast, outstanding location,... More 

Canterbury
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This maybe a small hotel but the friendly and helpful staff more than make up for everything. They were very knowledgeable about our needs and guided us in making the right decision to make our holiday most enjoyable. They were able to pick us from the airport and arranged for a taxi to take us to the rail station when... More 

Was this review helpful? Yes
Cincinnati, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While in Vietnam my friends and I stayed in a variety of hotels in each city, ranging from $30 a night to $200 a night. Hanoi Old Centre Hotel was definitely the highest I could recommend. The rooms were clean, had good amenities, great AC, free wifi that worked great (I was able to FaceTime with my family), free breakfast... More 

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear our value Guests, We are so delighted to hear that you enjoyed very much your recent stay with us. Thank you so much for sharing your great experience with other Tripadvisor users. We are so please to hear that our hotel service was met your expectations especially your impression on our team of dedicated staff who work with the... More 

Edmonds, Washington
Top Contributor
144 reviews 144 reviews
25 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Centrally located in the heart of The Old Quarter, the location is perfect for travelers. The staff is excellent and they have a travel service that can arrange any tours or side trips you desire. I transferred here from another hotel and my room was cheaper, better quality and the price included breakfast, which Hanoi Moment did not. If you... More 

Was this review helpful? Yes 2
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear our Distinguished Guests, Many thanks for taking your time to write us such a positive review on Tripadvisor site. It is so great to know that how much you were fully satisfied with our hotel service such as great tours, excellent staff especially you found that our location is perfect for travelers. Your compliment is considered as an encouragement... More 

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