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Hanoi Old Centre Hotel

Certificate of Excellence
19 Hang Hanh Street, Hanoi 844, Vietnam (Formerly Hanoi Guesthouse 2)
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1 room 1 guest
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Hanoi Old Centre Hotel
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938 Reviews from our TripAdvisor Community

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Traveler rating
    721
    189
    21
    4
    3
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144
363
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15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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All months
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In our 3 weeks of travelling up Vietnam this was by far the best place we stayed! The staff constantly went above & beyond - from organising a doctors appointment for us to making my birthday one to remember! After arranging both the hotel & airport pick up very very last minute we were especially relieved to find our driver... More 

Was this review helpful? Yes 1
Brussels, Belgium
1 review
5 of 5 stars Reviewed 2 weeks ago

The service has been the best we have ever received anywhere. The staff is very helpful, don´t hesitate to ask them for any information or help, they will book for you or call you a taxi if necessary. You always have some fruits waiting at the lobby or you can even drink a coffee, tea or a juice as part... More 

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Dordrecht
Level Contributor
93 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here before and after going to Sapa, and I really liked it. The staff is extremely friendly and helpful and the location is amazing. Just around the corner of the lake and close by to many nice restaurants, bars and eateries. I actually think the cheaper rooms are better, i requested to change rooms once. The rooms on the... More 

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Province of Buenos Aires, Argentina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent 1 month with my boyfriend travelling around Vietnam, starting and ending in Hanoi, and this was the best hotel we had stayed!! The location is excellent, rooms are really nice, breakfast is great. You can book any tour with them with an excellent service! And of course the best of all was the amazing staff! Hanna and May... More 

Was this review helpful? Yes 1
oman
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ideal central location near the lake, very friendly staff who were knowledgeable and gave me some handy trips, good room with powerful AC and hot water, a good breakfast. It had a lift up to the rooms. Would stay here again.

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Desio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very near to the night market and shopping streets. The staff of the hotel was SUPER HEPFUL! They helped us canceling a tour with a tier tour operator (not related to them, they even advanced us 200$ cash!), booked train tickets (one employee followed us and helped us with the baggage just right INTO the the train!).... More 

Was this review helpful? Yes 3
Brisbane, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we arrived, the staff at Old Centre Hotel went out of their way to make us feel special - well, we did accidentally book a 'honeymoon' suite. Under the impression that it was a 'better' room, turns out it was just one of the large, lovely suites with super cute teddy bears, rose petals and 'happy honeymoon'... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My fiance and I stayed here two nights. The location couldn't be better--its' within strolling distance of the famous Hoan Keim Lake, as well as in the Old Quarter, both of which are must-see's. The reception was incredibly helpful and nice, insisting that we indulge in the complementary snacks and drinks that are available. They were very helpful in calling... More 

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved our stay at Hanoi Old Centre Hotel! The staff are the friendliest and most helpful we have encountered after a month of travelling around Vietnam. As soon as we arrived in the morning they greeted us so warmly and let us have breakfast even though we hadn't checked in yet. They helped us organise trips to Ha Long... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

May, Huyen, Hoan and the rest of the staff were and are beyond kind, accommodating, helpful and amazing. From the moment my friend and I stepped into this hotel until the moment we closed the door of our airport shuttle, we were treated like family. When I was sick for a day they offered to take me to the pharmacy... More 

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Hotel Review Summarization

What travelers say

  • Halong bay(31)
  • Train ticket(6)
  • Very good(5)
  • Friendly and helpful(5)
  • Hoan Kiem lake(4)
  • Rooms are clean(4)
  • Great location(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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