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Hanoi Old Centre Hotel

Certificate of Excellence
19 Hang Hanh Street, Hanoi 844, Vietnam (Formerly Hanoi Guesthouse 2)
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Hanoi Old Centre Hotel
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925 Reviews from our TripAdvisor Community

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Traveler rating
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    188
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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    (268)
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Brussels, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 4 nights in Hanoi. The staff were friendly and helped us out with all the information we needed. The location is very central. If we should be in Hanoi again, we would be happy to stay there.

Was this review helpful? Yes
Berlin, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

To keep it short: We stayed three nights in Hanoi Old Centre Hotel. The service was EXCELLENT and really nice... Everything worked perfectly. The location is super central, the rooms are nice and clean. And the best thing is, that it is quite cheap for what you get. If I am in Hanoi again, I will stay there again for... More 

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Jan, We are so fortunate to have your such a high recommendation about our hotel room, hotel cleanness, hotel staff. It surely will encourage us to maintain our efforts for the services we provide to Guests will meet almost expectations thoroughly. We will absolutely promote the positive aspects to worthy your valuable recommendation. Your sincerely Hanoi Old Centre Hotel... More 

Vancouver, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I stayed here 4 nights. The room was very clean and everybody who worked here was extremely friendly. They helped us with any information we needed - places to eat that weren't known to tourists and also what to do around Hanoi. We stayed on the third floor and it was pretty quiet. We only heard people... More 

Was this review helpful? Yes
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear EmSquared, We are thankful for your visiting our hotel. As a hotel manager, I couldn’t be more pleased to have a chance to respond to a such positive review. We will keep promoting the positive aspects of both human but and hotel services to provide our next Guests. Thank you so much for your wonderful comments. We look forward... More 

Launceston, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently visited Hanoi with a couple of family members and we stayed at this excellent hotel. We shared a triple room which was large and spacious. The mini muffins are great and also the complimentary breakfast. The hotel was within walking distance to the lake and very good restaurants. The staff were extremely friendly and helpful. We could store... More 

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Juliana, Many thanks for taking your time to write us such a positive review on Tripadvisor site. It is so great to know that how much you were fully satisfied with our hotel service such as great tours, excellent staff especially you found that our location is perfect for travelers. Your compliment is considered as an encouragement for us... More 

Reading, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights in Hanoi during July 2015. The room was and comfortable, with a/c and fan, complimentary tea, coffee, snacks etc. Breakfast was best we'd had in a long time, but what made the hotel special was the excellent service from the staff, who were on hand at all times to make our stay as comfortable... More 

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Nick, We are so delighted to hear that you enjoyed very much your recent stay with us. Thank you so much for sharing your great experience with other Tripadvisor users. We are so please to hear that our hotel service was met your expectations especially your impression on our team of dedicated staff who work with the enthusiasm heart,... More 

Hillcrest, KwaZulu-Natal, South Africa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During our stay in Hanoi, we stayed at the Hanoi Old Centre Hotel.this was a fantastic experience. The staff at The Hotel are just Wonderful people and they all went out of there way to make us comfortable. The rooms are excellent, air conditioning works very well and the WiFi connection is 100% OK. They serve a very good and... More 

Was this review helpful? Yes
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Allan, Thank you so much for your very kind review of your recent stay with us. Do you know how delighted we were when we read your comment. We also are so pleased to read your very high praise for all of our hotel staff, whom you mentioned as so welcoming and friendly. After reading your great review, we... More 

udaipur
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 4 nights all together. It is an amazing value for money, great clean rooms, free wifi, free breakfast which had great choices and very helpful staff. Close to the lake and great location in the old quarter. Enjoyed staying here i would recommend staying here to anyone.

Was this review helpful? Yes
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Aussie, Thank you so much for taking your valuable time to share your experience on Tripadvisor website. Your comments are very much valued. We are so glad to know that you had a great stay at our hotel. We wish to see you back here again soon! Your sincerely HANOI OLD CENTRE HOTEL TEAM. “A home away from home” More 

Newcastle, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff were so helpful and made us feel very welcome. We were upgraded free of charge to a family room which was beautiful, very spacious and very clean. We had one night in the deluxe double room which was smaller but still had a small balcony and was very clean. Other than the complimentary tea, coffee, chips and water... More 

Was this review helpful? Yes 3
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Lesley, Thank you so much for taking your valuable time to write us a positive feedback. It’s a great pleasure to know how much you were fully satisfied with our hostel such as the tours, location and specially the helpful and kind reception. We would promise to put a lot of focus on improving services day by day to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great value for money here the room was clean and spacious with a window. We had a free upgrade, and the receptionist could not have been more helpful! By far the most hospitable place we have had all travels. Breakfast was actually good with a real selection and an offer of more if you were hungry!!

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Joe, Thank you so much for your very detailed positive comment. We would assure you that it makes us very pleasant to know you obviously enjoyed staying at Hanoi Old Centre Hotel. We would promise to keep good work to deserve your such positive comment. We are really looking forward to welcome you back as soon as possible. Your... More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and I booked with a sister hotel that ended up being full so they brought us to Hanoi Old Centre Hotel and we were very pleasantly surprised. The hotel is in a great location in the old quarter, very close to the lake. The rooms and bathrooms are clean, beds are comfortable, air con worked well, and we... More 

Was this review helpful? Yes 1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Tara, On behalf of our hotel management, I would send our sincerely thanks to your valuable recommendation on Tripadvisor.com. I was really thrilled to hear that you feel our hotel like your home. This is just what we are striving for! I confidently did pass your high praise on all aspects such as clean room, delicious breakfast, outstanding location,... More 

Hotel Review Summarization

What travelers say

  • Halong bay(31)
  • Train ticket(6)
  • Very good(5)
  • Friendly and helpful(5)
  • Hoan Kiem lake(4)
  • Rooms are clean(4)
  • Great location(3)
Questions? Get answers from hotel staff and past guests. Ask a question

278 photos of this hotel

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Hotel & grounds (15)
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Dining (2)
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Other (3)
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