We can't say enough about Hanoi Lakeside Hotel. It was absolutely charming and the rooms were so clean and comfortable, well appointed and mixed between classical and modern design have made this hotel one for my record book. It is among the most pleasant venues in which we've had pleasure to stay so far. We had an awesome time at... more

At the very first day at the hotel, we felt that this place is already visited. Staff was so nice, gentle and helpfull. The rooms are correct and in according to price you pay. It is clean, what is most important. They are so skilled with organize the trips (if any) with a time table that you do not loose... more

We spent a few nights there at the end of october. The situation of the hotel is ideal, the bedrooms are very clean and the service is great. The staff is very friendly and very helpful. They will do everything they can to make your stay comfortable. A few days after our stay at this hotel we had a few... more

I stayed two nights at the Lakeside when first coming to Hanoi. The location is great, near the lake and on a nice street. Pick-up from the airport also went smoothly, and the room they first gave me was rather big, with balcony facing the street. Not exactly Swiss-clean, but not bad either . The problem is that there are... more

This is a really good place to stay, clean rooms and very friendly staf, that will help you with whatever you need. We stayed 3 nights and booked a 3 day trip to Halong bay true the hotel. Good value for money! Mrs Linh and her staf takes very good care of you. We will highly rekommend this place. Peter... more

Mrs Ling and the rest of the staff were all fantastic..helped us with booking our tour to Halong Bay. The room was spacious and clean. Would definately recommend this place. more

We were looked after so well at this hotel. Staff could not have been nicer or more helpful. Room we were given on 6th floor was excellent but we felt the staff were the friendliest and best we have had the pleasure of dealing with. more

Stayed in this hotel during our short stopover at Hanoi. I would say the rooms are average as i have stayed in better ones around the same price elsewhere. Location is right smack in the city area so it's quite accessible. The customer service is excellent, the hotel staff would send and pick us up in cabs at the train... more

The hotel picked us up at the airport as promised for a swift transfer. The family room was ready on arrival, spacious and clean. Breakfast was great with a choice of traditional noodle soup or freshly cooked omelettes, and the coffee brought to the room in the morning was much appreciated. Mrs. Linh booked internal flights on request before our... more