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Somerset Hoa Binh

106 Hoang Quoc Viet Street | Cau Giay, Hanoi, Vietnam
Hotel amenities
Somerset Hoa Binh
Best prices for: 1 room 1 guest
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Ranked #26 of 188 Specialty Lodging in Hanoi
A recent review
5 of 5 stars Reviewed January 3, 2015
dannivs Seoul, South Korea
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27 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
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Seoul, South Korea
Contributor
20 reviews 20 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

I have no bad things to say about this place. Gorgeous interior, lovely pool, wonderful rooms, helpful staff. The only thing is that it's not near Hoan Kiem Lake is, where all the hustle and bustle of tourist and foodie life is, but that's what I wanted out of my first night in Vietnam. It is close to the Ethnography... More 

Was this review helpful? Yes
James L, General Manager at Somerset Hoa Binh, responded to this review

We are grateful that you are taking time to share your stay experience. We are very happy to hear that you like our service and facilities. Your kind words will definitely motivate us to continue to improve our service standard. We hope that we will have the pleasure of welcoming you again soon. More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2014

We were pleasantly surprised with the size and amenities found in our room. We had a full kitchen and a bonus of a washing machine which after weeks of backpacking was awesome! The staff was exceptional and went above and beyond for us, so much so that we ended up staying there again on our trip back from Halong Bay!... More 

Was this review helpful? Yes
James L, General Manager at Somerset Hoa Binh, responded to this review

Thank you for taking time to write this review. Being a serviced residence, all our spacious apartment units come with a kitchen and fitted with washer and dryer which are greatly appreciated by our guests. We are glad that that you have enjoyed your stay with us and certainly hope that we could host you again soon. More 

Tokyo
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

I stayed here multiple times, and it was one of the best hotels I have ever stayed at. Facilities are very modern and clean. Good Japanese restaurant inside, and nice café next door. Large supermarket nearby. The service was excellent, and the staff were so caring and attentive. When I think of Hanoi, I actually think of this hotel, and... More 

Was this review helpful? Yes
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Reviewer, Thank you for taking time to share your stay experience. We are glad that you have enjoyed our service and facilities. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again soon. More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2014

Stayed here recently - this hotel was selected as it was convenient for us to get to a nearby conference being held over several days. It is not near the center but was always able to get a taxi to the city center there which didn't take too long nor expensive. Very impressed with the hotel - room was very... More 

Was this review helpful? Yes 1
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Reviewer, Thank you for taking time to write this review. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warmest regards, More 

Seoul, South Korea
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 24, 2014

Clean, convenient, spacious room with kitchen, washing machine, living room, and separated bed room. Resident's lounge in the top floor for free with a stunning view to Hanoi downtown is a still. Staff here are very nice and very attending. Restaurants here (Japanese and a good cafe) are OK, and there is big supermarket where you can buy fresh vegetable... More 

Was this review helpful? Yes 2
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Reviewer, Thank you for taking time to write this review. We are happy to hear that you have enjoyed our facilities and service. Thank you for your compliments about our facilities and service. We hope you will stay with us again soon. More 

Ocean Grove
Contributor
17 reviews 17 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 18, 2014 via mobile

We stayed at somerset hoa binh twice once on arrival from Danang and then on a return trip from Sapa . Both times we arrived earlier in the morning and we were greeted with enthusiasm by the assistant manager Mr Chuang! We only had to wait an hour before we could check in but we did get to use the... More 

Was this review helpful? Yes 2
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Lea073, Thank you for taking the time to write this review. We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. We hope we will have the pleasure of welcoming you again in the near future. More 

Beijing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2013

This hotel located in a good place and all the staffs are really polite makes you feel at home. I will still choose this hotel in this hotel. My girlfriend feel the time we spent in the hotel is one of the best moment when we stayed in Hanoi.

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this review

Dear Reviewer, Thank you for taking the time to write this review. It is great to have you stay with us and we are very happy to hear that you had the best moment at Somerset. We truly appreciate your review and the compliments about our service and facilities. It is always encouraging for us to learn that our valuable... More 

Auckland Region, New Zealand
Top Contributor
68 reviews 68 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 16, 2013

Modern comfy apartments with all the facilities needed and more.Home away from home great to cook food from nearby supermarket and launder own items handy to museum of ethnicity local street food markets and a nearby park to walk in . In local cafés met people who went out of their way to help. staff at hotel are excellent and... More 

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this review

Dear Mr. Jeff S, Thank you very much for taking the time to tell us about your recent stay. It is great to have you stay with us. It is always encouraging for us to learn that our valuable residents are satisfied with our service and also enjoyed the amenities around the neighborhood of Somerset Hoa Binh. Once again, thank... More 

TelAviv
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 31, 2013

I checked all hotels in Hanoi with target to find hotel with good indoor poll and the hotel was chosen mainly by this criteria. But after visiting it i have to admit that this is really excellent hotel, all is on very high level : bfst in Japanese restaurant, room is spacious and has all necessary amnesties, service is great,... More 

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this review

Dear Reviewer, Thank you for choosing to stay at Somerset Hoa Binh, Hanoi and for taking the time to write a review regarding your recent stay with us. We were delighted to read that you have enjoyed our facilities and services. It is always encouraging to learn our valuable residents are satisfied with our service. Thank you so much for... More 

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 4, 2013

I regularly use the Somerset Hoa Binh for business and personal trips to Hanoi as I find it convenient in terms of distance to my work place (with a supermarket and a local market nearby for groceries), impeccable hospitality, great facilities with an indoor pool and big clean comfortable tastefully decorated apartments where you can cook a decent meal. You... More 

Was this review helpful? Yes 2
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this review

Dear Mr. Soon, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. It is always encouraging for us to learn that our valuable residents are satisfied with our service. At the same time, we regret that the we... More 

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