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Fraser Suites Hanoi

4.5 of 5 51 Xuan Dieu Street | Tay Ho District, Hanoi, Vietnam
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Fraser Suites Hanoi
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Fraser Suites Hanoi
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39 reviews from our community

Traveler rating
    26
    9
    3
    1
    0
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21
6
1
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fraser Suites Hanoi
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Hong Kong, China
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2013

Wonderful spacious room and excellent service. Highly recommended especially if you're traveling with a group of people - with friends or family. Every staff I encountered were very friendly and helpful, taking that extra step to make you feel comfortable and that your needs are met. The room is well-equipped and the views from every window is stunning. Great location... More 

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2013

The Suite was great and the staff very friendly. I would stay here again. The only down sides to the place is that the breakfast is not really five star and the room air condition is quite loud when you are trying to go to sleep.

Was this review helpful? Yes 1
Hong Kong
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 18, 2013

been there with 2 of my friends for 3 nights, we have 3 girls in total.Rooms was big, clean and well equiped. there is a shopping mall inter-connecting to the hotel and we can buy everything at the supermarket. we were impresssed by their Front desk staff and bell boy, they are smart, helpful and proactive, they can speak English... More 

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Singapore, Singapore
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 20, 2013

Fraser Suites Hanoi is located about 15 minutes drive from the centre of Hanoi, in the Tay Hồ/Westlake area of Hanoi. This is largely where expats in Hanoi live. It is a great location in that there are many restaurants within walking distance, the lake is not far away, about 5 minutes walk, there is a supermarket conveniently located downstairs... More 

Was this review helpful? Yes 1
Singapore, null, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2013

Fraser Suites provides one of the best customer service which I've encountered. The front desk crew speaks eloquent english some of them can even speak some mandarin. They are meticulous and proactive to help regardless of any issues you have encountered. The hotel has the best view of West Lake if your room has a balcony. The location of the... More 

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Tokyo, Japan
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 27, 2013

We were a long-term residence and we lived in a three-bedroom apartment with our dog for three years. We had a great stay thanks to all the staff of Fraser Suites there. Ha Noi is where receiving a good or minimum standard of service can be difficult. It is also a place with a lot of hassle for doing regular... More 

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London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2012

We booked a 2 bedroom suite after moving from another hotel we were not satisfied with. It was amongst the best decisions we made while staying in Hanoi, although the waterside location was not much to look at, the location in terms of shops, banks etc. was great the suite of course was of a high standard packed with facilities... More 

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 21, 2012

Fraser suites has always being top-notch in service apartments and the one in Hanoi is no exception, Clean rooms, big living rooms with the usual amenities like towels, TV etc. The apartment we stayed in even had a surround sound system. You can get a nice breakfast buffet with salad, fruits(which my kid loved), carbo(rice/noddles), porridge and much more at... More 

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Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2012

We stayed here when our Ha Long Bay trip was cancelled. We fancied a pool and a chill out time and we made a great choice. Booked a 1 bed apartment, but received a 3 bed place. Great views, very clean, modern, comfortable, very nice pool, quiet when we were there, good room service food, supermarket on site for beers... More 

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Boston, Massachusetts
Top Contributor
90 reviews 90 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 8, 2012

We booked for a week in the 2-bedrooms and didn't regret. Our pick-up at the airport was reliable, the entire precinct was sparkling clean and well taken care of by the team of smiley local staff. Much to our delight as everywhere else outside of this building stood still in the 70's Asia and language was a challenge. The reception... More 

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Additional Information about Fraser Suites Hanoi

Address: 51 Xuan Dieu Street | Tay Ho District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Suites Hanoi 4.5*
Number of rooms: 170
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Also Known As:
Fraser Suites Hanoi Hotel Hanoi
Hotel Style:
#18 Luxury Hotel in Hanoi

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