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Fraser Suites Hanoi

51 Xuan Dieu Street | Tay Ho District, Hanoi, Vietnam
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Fraser Suites Hanoi
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51 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The property is very clean and comfortable. The service is what made it stand out! Conan the asst FO Mgr was extremely helpful in helping to arrange for transport and other matters. He speaks excellent English. The breakfast is wonderful, esp the beef pho! The facilities in the kitchen are great and one can certainly whip up a meal easily.... More 

Helpful?
Thank liquid_room
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a 3 Night Stay at Fraser Suites hotel. The staff was super friendly and helpfull. There was a bus service to the old quarter which helped a lot, as it is too far to walk to the shopping and nice restaurants situated there. (From previous experience, we found hotels in the Old Quarter to be noisy, so enjoyed... More 

Helpful?
Thank Roald S
Stevenloh, General Manager at Fraser Suites Hanoi, responded to this review

Dear Mr & Mrs Smit, Thank you for your kind comments about our friendly and helpful staff services rendered while staying with us. Full serviced apartment stays like Fraser Suites Hanoi, are very well accepted these days for travelers and we are located in the WestLake area , Tay Ho district which is just about 15 minutes away by taxis... More 

Perth, Australia
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here in the second week of our trip, having spent the first week in the heart of the old quarter. Tay Ho is only a $5/$7 taxi ride from the city centre but the ambience and pace of life are poles apart. The apartment is large and well laid out. The front desk staff were excellent and very... More 

Helpful?
Thank Spackers18
Level Contributor
4 reviews
5 of 5 stars Reviewed December 28, 2015 via mobile

Very happy with the hotel staff. Helped book resto. Got cab. Very good service. Will book at this property again if i come back to Hanoi. Has an access to a small mall which is very convenient. Suitable for children to senior citizens.

Helpful?
Thank Kenneth S
Singapore, Singapore
Level Contributor
130 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed November 10, 2015

This hotel is in West Lake, a short taxi ride from the Old Quarter and most of the sights in town. The advantage of Fraser Suites is the ability to rent an apartment, especially for a family. The rooms are well equipped, with particularly nice kitchens and a serious TV/sound system. The building sits beside a small shopping mall with... More 

Helpful?
Thank Smith294265
Bali, Indonesia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 16, 2015

We stayed there in July and were totally impressed with the service of the staff...they were all very warm and welcoming, never imposing. Standout was Ruby who made extra efforts to make sure our dinner reservations were done and that we knew how to get to where we wanted. Shout out to Steven the GM as well. The property is... More 

Helpful?
1 Thank Lifetreks
Hanoi
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 21, 2015 via mobile

Fraser Suites is an ideal place to stay for those who are not their just for the tourist traps. Rooms big, comfortable and well equipped. Excellent Swimming Pool and gym with plenty of good dining options nearby. Breakfast is average but plentiful. Only minor complaint was the AC which either seemed too cold or too hot and a bit noisy.

Helpful?
Thank Westyw9
Penang Island, Malaysia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 26, 2015

This hotel is very good, they even give free upgrade when they have bigger available room. We booked single room studio, ended up I had a triple room apartment. The room is clean, kitchen well equipped. It even already have a washing machine and dryer ready for use. Room is quiet, very suitable for short or long stay. Those prefer... More 

Helpful?
Thank Joyce_N_84
Minneapolis, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 27, 2015

We stayed for four days and five nights and WOW! The taxi that took us from the airport to the property knew exactly where to go, though taxis in the city weren't as sure (they always found it though!). The people working at the front desk were quite nice and helped us with everything from getting a cab to arranging... More 

Helpful?
1 Thank Michaela S
Level Contributor
370 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

This property was opened since 2009 Located along so call Expatriate Street overlooking West Lake . Only 80,000 dong or 15 minutes depend on traffic to Old Quarters Less than 20 minutes taxi ride or 300,000 dong from airport Front desk staffs are all very friendly and helpful House keeping staffs kept our 2 bedroom apartment neat and clean Fresh... More 

Helpful?
1 Thank Happy258
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