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All 112 Hanoi accommodations

Fraser Suites Hanoi

4.5 of 5 Condominium   |   51 Xuan Dieu Street | Tay Ho District, Hanoi, Vietnam
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Fraser Suites Hanoi
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Ranked #12 of 112 Specialty lodging in Hanoi
A recent review
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32 people have reviewed this hotel

Traveler rating
    21
    7
    3
    1
    0
See reviews for
16
5
1
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Hanoi, Vietnam
Top Contributor
247 reviews 247 reviews
84 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed March 6, 2014

Like many others, we stayed here for a month when we arrived in Hanoi while we were scouting for long term housing. This place leaves nothing to be desired. The staff was always courteous and helpful. I do not understand how anyone could not like the breakfast buffet. Plentiful and a big variety of things, we did not get bored... More

Was this review helpful? Yes 2
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 6, 2014

Had a 3 bedroom suite. Was clean and spacious. Location of hotel was not so good. Costs around $150,000vnd each time we needed a taxi into the city central. Staff were impolite and condescendingly suspicious of the number of people we had in the room (we had 4 adults) and handled the situation poorly.

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Bangkok, Thailand
Contributor
20 reviews 20 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 4, 2014

if looking for spacious serviced apartments this is the choice. The apartments are nice and clean, staff is friendly but don't go for breakfast, it is poor quality. Instead go and have breakfast outside in one of the many bakeries where you can get fresh croissants and other delicious food.

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Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 6, 2013

Location is a slightly out the way around the Westlake, but taxi's are relatively inexpensive and traffic was not a problem. It's next to a shopping centre and some restaurants so plenty of food options but not after 10pm! Firstly the staff of the hotel were extremely helpful and went out if their way to arrange and assist where they... More

Was this review helpful? Yes 2
Hong Kong, China
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2013

Wonderful spacious room and excellent service. Highly recommended especially if you're traveling with a group of people - with friends or family. Every staff I encountered were very friendly and helpful, taking that extra step to make you feel comfortable and that your needs are met. The room is well-equipped and the views from every window is stunning. Great location... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 27, 2013

The Suite was great and the staff very friendly. I would stay here again. The only down sides to the place is that the breakfast is not really five star and the room air condition is quite loud when you are trying to go to sleep.

Was this review helpful? Yes 1
Hong Kong
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2013

been there with 2 of my friends for 3 nights, we have 3 girls in total.Rooms was big, clean and well equiped. there is a shopping mall inter-connecting to the hotel and we can buy everything at the supermarket. we were impresssed by their Front desk staff and bell boy, they are smart, helpful and proactive, they can speak English... More

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Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2013

Fraser Suites Hanoi is located about 15 minutes drive from the centre of Hanoi, in the Tay Hồ/Westlake area of Hanoi. This is largely where expats in Hanoi live. It is a great location in that there are many restaurants within walking distance, the lake is not far away, about 5 minutes walk, there is a supermarket conveniently located downstairs... More

Was this review helpful? Yes 1
Singapore, null, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2013

Fraser Suites provides one of the best customer service which I've encountered. The front desk crew speaks eloquent english some of them can even speak some mandarin. They are meticulous and proactive to help regardless of any issues you have encountered. The hotel has the best view of West Lake if your room has a balcony. The location of the... More

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 27, 2013

We were a long-term residence and we lived in a three-bedroom apartment with our dog for three years. We had a great stay thanks to all the staff of Fraser Suites there. Ha Noi is where receiving a good or minimum standard of service can be difficult. It is also a place with a lot of hassle for doing regular... More

Was this review helpful? Yes 2

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Additional Information about Fraser Suites Hanoi

Also Known As:
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Hotel
Address: 51 Xuan Dieu Street | Tay Ho District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #12 of 112 Specialty lodging in Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Suites Hanoi 4.5*
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