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Queen Star Hotel

23B Ma May | Hoankiem, Hanoi 844, Vietnam
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9 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
New York City, New York
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 29, 2014

It was a nice hotel. It was very clean and well-kept. I would recommend it to someone who does plan to stay in the city. It has a great location for it is right in the centre. The staff is friendly and overall, it is very good.

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1 review
4 of 5 stars Reviewed March 29, 2010

swan (one of the receptionists) is the best! if anyone else is dishonest, she clearly isn't! conduct all your dealings with her and you'll be fine. our room also had a computer with free internet access so it was great! it's budget so don't expect anything posh but it's decent and the showers work.

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1 review
5 of 5 stars Reviewed December 18, 2009

The location in center of old quarter in hanoi, near many good restaurant and night market... The staff was so friendly, kind and helpful, they booked Halong Bay (2days-1night) with Bai Tu Long Boat was great trip with great care. Breakfast was good enough for every morning, internet and wifi was free. Thank all staffs in queen star make me... More 

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2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2009

The room was clean and comfortable with city view. The staff was so friendly and so kind, breakfast and internet included. Location is Old Town in Hanoi near many thing very good for look for. Thank to all thing from queen star hotel. I Will back here soon

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1 review
5 of 5 stars Reviewed October 25, 2009

We stayed here for a couple of days. The rooms were very clean, the food good, location was excellent but the best part of the hotel is the staff. They go out of their way to help you and they really make the stay alot more pleasant. After all it is the little things like that that matter! We booked... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2009

We booked this hotel online. The staff were really friendly and helpful. We booked our Sapa trip through them and it was enjoyable. They were very kind to give us a room to bathe (TWICE) as we were either traveling on the train or returning to our country. The breakfast is decent. The rooms are very clean and the place... More 

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Caloundra, Australia
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed September 8, 2008

This hotel is described on Hotels.com as being new this year {2008} I cant imagine which part was new, maybe the laminated floors.The beds were really hard, and after 3 days we were asked did we want the room cleaned, we had not had a change of linen and the towels were so thin they tore if you used them... More 

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17 reviews 17 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed April 16, 2008

We were transferred to the Queen Star following an issue with our other hotel's booking. They gave us a room on the ground floor directly behind the kitchen. Well, where to begin... The room stank of a damp and musty smell and was by no means clean. There was a window that led into the corridor with no curtain on... More 

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1 review
4 of 5 stars Reviewed March 26, 2008

We stayed at the Queen Star Hotel in March 08 for 2 nights.We paid USD$30.00 per night for a good room with an opening window overlooking Ma May St ,it was not too noisy.Room was long with high ceilings,small bath room but adequate.Staff were helpful and friendly,breakfast was quickly served and fresh. Overall we had a nice stay and would... More 

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