After reading a few good reviews on this site, we decided to try this hotel. It was also suggested by our travel agent who insisted on booking this hotel. The hotel is not a five star facility as claimed by the travel agent. The hotel had basic facilities. but the staff were rude and rooms were expensive. The two nights... more

Large, spacious and comfortable room, with fruit basket placed in there on arrival, nice gesture. Free wireless Internet access available both in rooms and lobby area. Iron and ironing boards available on request, which is great when you are travelling around with a suitcase stuffed full of crushed clothing. Whilst my stay was only for one night the hotel offered... more

We booked this hotel via Vietnam Sunrise in Hanoi and it was a wonderful hotel. The staff were very friendly and checked us in immediately when we arrived. Our room was very spacious and nicely decorated, especially it overlooked the Bay. We also looked at other surrounding hotels but this hotel was one of the better ones. We strongly recommend... more

Superior room which was fantastic. Had read bad reports of several hotels in this commercial hotspot so decided to take no chances. Certainly 4 if not in reality 5 star hotel. Probably inconvenient without taxi if you are looking for the high life. We enjoyed the quiet life and good poolside for a couple of hours!! Hotel almost empty. more

Been staying in the Plaza for more than a month on business, nice hotel for the city standard, very kind and friendly staff and good food in restaurant, and spotless clean. But the internet is rubbish, very unstable which annoying when you are on business and need this to stay in touch and for work. Ok fitness but the running... more

We chose to stay at a hotel insted of on Halong bay Junk becaused we did not get into the city till almost dark. When we first arrived at the Hotel it seemed beautiful and like a very nice place to stay. The staff at the bar was great and very nice. The hotel is a little further from most... more

the furniture was out of date, the bathroom needs major remodeling, wasn't as clean as it should be (i.e. carpets were really stained) and the service desk was practically empty. but it was adequate for a one night stay. I don't recommend getting a "massage" with the "spa" that's provided at the hotel, perhaps the worst I've had. more

We only had a very very short stay at this hotel. We arrived late in the evening and left the next morning. That being said, the hotel staff was courteous, the room was very big (so was the bed!) and everything was clean and nice. The view of the Halong bridge from our room's window was beautiful. The restaurant seemed... more

We stayed at the Ha Long Plaza Hotel while on a tour of north and central Vietnam. The views were lovely from our room, and we were able to see the suspension bridge and boats in the morning fog. The room was clean and really big for a hotel in Vietnam. Breakfast was plentiful and varied, and we had a... more