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Royal Lotus Hotel Halong

Certificate of Excellence
A 13, Block1, East of Hung Thang 2, | Bai Chay Ward, Halong Bay 80175, Vietnam
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Royal Lotus Hotel Halong
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (43)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (36)
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South Devon
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 24, 2015

Night number two of our tour of Vietnam, Cambodia and Laos was spent at the Royal Lotus in Ha Long Bay. The hotel and its amenities were first class with excellent views from our rooms on the fifteenth floor. We stayed in 1508 and had no problems whatsoever. The Sky Bar on the top floor was brilliant as was the... More 

Was this review helpful? Yes 1
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear Willsy13, Warmly greeting from Royal Lotus Hotel Ha Long, Thank you very much for choosing stay at our Royal Lotus Hotel Ha Long. I would like to take this opportunity and personally extends my appreciations on your feedback and comments. Your feedback and comments will tell us how we are doing and what areas we need to improve our... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

We wish gate 1 -let us stayed 1 more night here.instead of 3 nights in hanoi Good customer service.clean ,good food,comfortable ,good location and very nice people. veryclean,bar area in 16 th floor is amazing.walking distance to night market.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear Linda M, Warmly greeting from Royal Lotus Hotel Ha Long, Thank you for your kind and warm comments about the Royal Lotus Hotel Ha Long. We are very happy to note that you enjoyed the Hotel’s infrastructure, Facilities, Foods and Services. It is always encouraging for the team to get such comments from discerning travelers like you. It is... More 

Parrearra, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 15, 2015 via mobile

Enjoyed a very pleasant meal with a large travel group Well appointed hotel with great views of Bay. Staff certainly helpful and had good local knowledge. Indoor pool was vast and not crowded at any time.

Was this review helpful? Yes
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear davo158, Thank you for choosing to stay with us at Royal Lotus Hotel Ha Long. We are very happy to know that we were able to meet your expectations. It is always encouraging for the team to get such comments from discerning travelers like you on Tripadvisor. We look forward to welcoming you back soon so we can deliver... More 

Sydney, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 14, 2015

This is a fantastic hotel. It feels like a four-star hotel, but the staff are relaxed and approachable. If you're booking a cruise on the bay and don't want to sleep on the boat, this is your best option. A few tour companies can include this hotel in your trip. You will be amazed by the comforts. The rooms are... More 

Was this review helpful? Yes 1
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear PaulJGee, Thank you for your kind and warm comments about the Royal Lotus Hotel Ha Long. We are very happy to note that you enjoyed the Hotel’s infrastructure, Facilities and Services. It is always encouraging for the team to get such comments from discerning travelers like you. It is our endeavor to ensure each guest has a comfortable and... More 

Pennington, New Jersey
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed May 6, 2015

The room was comfortable with a working AC, TV, and a nice bathroom. The breakfast buffet had a plenty of items to chose from. The staff were very polite. You could get a beautiful view of the city from the top floor (?14). Too bad, we only stayed here for one night, as part of a tour group.

Was this review helpful? Yes 1
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear amynaadi1, Thank you very much for the "amazing" review and we are so happy to hear that your stay with us turned out to be just 'GREAT". We do put a lot of efforts in the special touches as well as truly personalized services which are so much appreciated by our guests. Starting from the Architecture, the facilities and... More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 22, 2015

A new hotel just 1.5kms from the harbor with stunning views the bay, ask for a bay facing room 10 - 12th floor. There is a bar on the top floor that gives you panoramic view and is very worth a visit opens at 4pm. Breakfast great, Japanese restaurant has a good menu and the Spa treat. Did find the... More 

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Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear Louise B, Thank you for the great review and we are delighted to hear that your stay with us was excellent in every way! We are indeed located on the most beautiful Ha Long Bay and with the special architecture and layout such as Japanese Restaurant, Spa, Pool, and Sky Bar make the Royal Lotus Hotel Ha Long certainly... More 

San Jose, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 21, 2015

Stayed 1 night at this very new hotel. We got free upgrade to very nice deluxe room. Services are great! We even received free cocktails from hotel manger at the top floor Sky Lounge with beautiful night view. We ate dinner at their international restaurant that serves both Western and Asian foods. We had a very nice meal there. Food... More 

Was this review helpful? Yes 1
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear Der F, We are so happy to hear that you had a great stay with us on your vacation at the Royal Lotus Hotel Ha Long. Yes, we put a lot of efforts in our services by taking care of each guest's personal expectations on what they expect and wish to do during their stay with us. At the... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

We booked this hotel for 1 night at Agoda.com. At arrival we got an free upgrade because the hotel was far from fully booked. The room was great! A soft bed, nice bath and a fantastic view from the 14th floor. The staff was really friendly. Please go to the 16th floor which has a sky bar that is amazing!... More 

Was this review helpful? Yes 1
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear Sharlon G, Warmly greeting from Royal Lotus Hotel Ha Long, What a pleasure to hear that we fulfilled all your expectations. I fully agree and would advise everyone also to come to this wonderful part of Vietnam! Royal Lotus Hotel Ha Long has been the international 4* hotel in Ha Long Bay and with its unique architecture, free indoor... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 19, 2015

This is a Five Star plus plus plus hotel. The room was plush and tastefully decorated. Most importantly, the bed was comfortable and the room quite. The buffet breakfast had just about everything to please about everyone. The indoor pool was long enough for lap swimming and the indoor, air-conditioned gym with new and modern equipment made it easy to... More 

Was this review helpful? Yes 1
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear SirannaA, Thank you very much for your kind and warm comments about the Royal Lotus Hotel Ha Long. We are proud to be called a Five Star plus plus plus hotel. Our hotel is indeed a four star hotel but we try to make a difference with our service through our people, very pleased to hear that that is... More 

Toronto, Canada
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 13, 2015

Multi-story Hotel (147 rooms) in new area of Halong Bay. This area will in future be the centre of most of the tourist hotels and shopping malls. A short walk (10 minutes) to the older part of the city where most of the locals live and shop. Standard hotel room with mini-fridge, flat screen TV and decent buffet breakfast. There... More 

Was this review helpful? Yes 2
Royal Lotus GM H, Manager at Royal Lotus Hotel Halong, responded to this review

Dear hh c, Thank you very much for posting us a review. Guests’ feedback is very important to help us grow further. Yes, Royal Lotus Hotel Ha Long has been in operation since last 5 years ago in new area of Ha Long Bay. This area is becoming the Centre of most of the tourist hotels and shopping malls. With... More 

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