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Catba Island Resort & Spa

Catco 1 beach | Catba Island, Halong Bay, Vietnam
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Catba Island Resort & Spa
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Ranked #19 of 57 Hotels in Halong Bay
A recent review
3 of 5 stars Reviewed June 24, 2014
Halbert N Hanoi, Vietnam
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47 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hanoi, Vietnam
11 reviews 11 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 24, 2014

I come here for the first time with my colleague but I feel funny. The receptionist is so lack of professional. The bell men know we were corporate customer therefore they didn't bring our suit case to our room. My room has sea view so amazing. It is really fantastic with so many islands far away from my view. Buffet... More 

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High Wycombe, United Kingdom
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 16, 2014

As others have said, overpriced and under friendly! It's a long journey to get here and we were initially impressed with the beach location and pool. However Reception staff were unwelcoming, the room smelled of damp, we had one evening meal which was ok but really expensive. The sunrise is actually around the bay, something they didn't mention, the trips... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 25, 2014

First of all I have to say the staff we're very cheery, friendly and helpful. That is where the good points end. We arrived at Cat Ba Island Resort and were met with a cold reception with very little atmosphere. As is was low season we accepted that it may be quiet but it was a ghost hotel. We got... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 25, 2014 via mobile

This really is not a four star hotel! It is more like a one star! When we arrived it was like a ghost town. It's very difficult to travel to the island and we ended up having to travel on a rusty ferry with no seats and no roof for a good hour! When we arrived we were told we... More 

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Osan, South Korea
2 reviews
2 of 5 stars Reviewed February 5, 2014 via mobile

We recently stayed in the offseason here at Catba Island and Resort. The staff were friendly during the day. There are no visitors after 10pm so don't expect to bring anyone back. The beds were awful. Close your eyes imagine sleeping on a brick wall. No kidding they have box springs not mattresses. We have traveled and stayed in other... More 

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Phuket, Thailand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 28, 2014

This our 2nd stay at this Hotel, the staff we totally dedicated to serving their guests. Rooms were very large and clean, we were on the top floor with a spectacular view of the Halong Bay Island. As the resort is so large, it would be nice that guests could drive buggies through the resort as oppose to waiting for... More 

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IJsselstein, The Netherlands
2 reviews
4 of 5 stars Reviewed December 26, 2013 via mobile

The resort and its surroundings are beautiful. It has two nice pools, à private beach and a play ground for children. There is a big and Nice garden. In five minutes you can walk to the center. It looks like a paradise. The staff is friendly. We stayed in this resort in the low season..Ton Slingerland from Holland..

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Top Contributor
65 reviews 65 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 23, 2013

Because of Low Season, we got a less clients having Hotel with great Service every-where It begins by free tranport to Hotel and ends also like that A big Hotel, which have all service,you need. Br is Ok, but sometimes, because of Low season, has not Buffet but a listmenu. Hotel has 2 large pools with nice enviroment. As Finnish... More 

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Ho Chi Minh City, Vietnam
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 25, 2013

The place seemed quiet with the area of the hotel relatively large. The room was average and there was free Wifi. The furniture and bathroom seemed a bit dated and require maintenance/refurbishment. Our seafood dinner was great since it was arranged earlier. Breakfast was limited and the restaurant was ready slightly late. Staff were great and friendly.

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1 review
3 of 5 stars Reviewed May 13, 2013

I stay here 2times already but i have to say the staffs here some are not really well trained and attitude is not so good.I booked for the extra bed bc they don't have trible room.and when I come they haven't well prepared for my room.and we have to wait at least 30' for them.the housekeeping they set up one... More 

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