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All 52 Halong Bay hotels

Novotel Ha Long Bay

4.0 of 5 Hotel   |   Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
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Ranked #2 of 52 Hotels in Halong Bay
A recent review
5 of 5 stars reviewed today
phamchien Hanoi, Vietnam
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425 reviews from our community

Traveler rating
    152
    191
    67
    10
    5
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73
182
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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English first
Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

Our bedrooms are comfortable, high quality. We selected buffet for dinner with some dishes very diverse poses, but the quantity and quality was great. Experience at the hotel make we were happy but wifi sometime is unable to connect.

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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

The most memorable aspect of this hotel was the view from my room - which I think all rooms share i.e. a magnificent Halong Bay vista - even despite the hazy weather when I was there. However there were other ticked boxes - the location, quality of the rooms and facilities, the swimming pool (albeit perhaps a little too warm)... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is tired and a tad grotty. Lack of maintenance and attention to detail is the problem. No one wants to go down to the pool area and see used cotton buds, cigarette butts and band aids lying around. Further more a cloudy pool is not exactly inviting. The rooms are small but again a lack of maintenance shows... More

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Montreal
Top Contributor
166 reviews 166 reviews
47 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night after a memorable, spectacular cruise through the limestone islands in Halong Bay. Our room had a beautiful view that prolonged the great feeling about this outstanding setting. The room was modernly furnished quite smartly, with ample space, very clean, with smart wood flooring. The bed was firm but comfortable; bathroom well appointed with a very functional shower.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

it was a pleasent for us to stay in such excellent hotel with convenient location, good food, great service , friendly and helpfull staffs. The tour to the bay was amazing. We definitely will come back in the future time.

Was this review helpful? Yes 1
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear tina d We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. I am delighted to hear that your stay experience was pleasant because of our friendly and helpful staffs with great service. We really hoped your tour was also enjoyable. Thank you for your kind comment and we will look forward your return... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Novotel in Ha Long Bay is absolutely brilliant, even though it is quite expensive for a hotel in Vietnam. The hotel has all the facilities you would with great and hygienic rooms. The surrounding is a different story, the are a few good restaurant that only specialise in seafood, but overal a great place to relax for a day... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Vic K It is very happy that you enjoyed your stay and everything was satisfied. Thank you for your kind comment on our facilities and cleanness of room. Your feedback will be shared with our teams and will serve as an encouragement to all of us as we strive to continuously maintain the quality of our services. Thank you... More

Taoyuan, Taiwan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From your balcony of your room, you can see the beautiful, stunning view from one of the new world seven wonders--Ha Long Bay. The service may not yet be to meet world's standard but the view is certainly priceless. In a very short walking distance, you can reach the bay. The variety of the foods is not very wide compared... More

Was this review helpful? Yes 1
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Sally L Thank you for choosing Novotel Ha Long Bay as your accommodation for Ha Long Bay trip. I am glad to read your comment on our room, and the food you had in our restaurant. Regarding your point on variety of food will be shared with our Food and Beverage department to improve selection of food for next... More

Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff are extremely helpful and professional! Everything was arranged as per my request, and it was to perfection. Definitely worth every cents spent with Novotel and our only choice for hotel if back to Halong Bay again.

Was this review helpful? Yes 1
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear holmiumz We very much appreciate your comment regarding your stay at the Novotel Ha Long Bay. I am glad to hear your compliment on friendliness and kindness of our staffs. Your comment will be shared with all departments which serve as an encouragement and enhancement to serve our guests in better ways. Thank you for taking time to share... More

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Additional Information about Novotel Ha Long Bay

Address: Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Ha Long Bay 4*
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Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay

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