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All 52 Halong Bay hotels

Novotel Ha Long Bay

4.0 of 5 Hotel   |   Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
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Novotel Ha Long Bay
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82%
Ranked #2 of 52 hotels in Halong Bay
A recent review
3 of 5 stars reviewed 2 days ago
ytravel16 Singapore, Singapore
  • Overview
  • Reviews (402)
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402 people have reviewed this hotel

Traveler rating
    141
    183
    65
    9
    4
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66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Stay for a night before going for cruise. the rooms sound proof is not good . Can hear the next room talking clearly. The bathroom keep having water dripping sound every 2-mins. Breakfast was terrible . The soup for the chicken Pho has beef smell. The bakery also not nice. Will not choose this hotel the next time .

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uk
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This brilliant hotel was just want we needed after the drive down from Hanio.Everything about the hotel was excellent.The room was outstanding with views out over the bay and also up the hills.The food was great and the service was in every respect outstanding. I thought the people who manned the front desk are probaly some of the best I,ve... More

Was this review helpful? Yes 1
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear ianmacUK It was a real pleasure reading such positive a feedback as yours and we thank you for that. I am delighted to read your comment on the room, food and the services from our staffs especially our front desk team. Your comment will be shared with all departments that serve as an encouragement to enhance our quality of... More

Edmonton, Canada
Top Contributor
206 reviews 206 reviews
49 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service was great. The room was great. The food was great. We only stayed one night but really enjoyed our stay. We did find it interesting that there was no tip jar, which is what we found at other properties in Vietnam. In this hotel, tipping is done after the service is provided. Money is left on the bed... More

Was this review helpful? Yes 4
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear woodmister Thank you for your comment from your recent stay with us. I am happy to read your feedback regarding the service, room and the food you enjoyed in Novotel Ha Long Bay. It is through positive feedback such as from you that our team is able to improve and enhance the guests experience and loyalty. We sincerely hope... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Novotel Halong Bay for a few nights and really enjoyed our stay. The hotel is located on the front probably around a 15 minute walk fro the harbour where the boat tours depart from. The hotel has a really nice pool which is great to relax at. The food in the hotel was great with a... More

Was this review helpful? Yes 3
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Jeffrey_Leb0wski We sincerely appreciate you taking the time to provide us your feedback at trip advisor. Thank you also for pointing out that you very much enjoyed our swimming pool as well as the food selection at the breakfast buffet. I am truly pleased to heat that we have fulfilled and exceeded your expectations in terms of services. I... More

vietnam
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at Novotel Halong bay. We booked by Accor member and got a best deal with room and good price for dinner - discount 50% for 2 adults. The beach near hotel so dirty and not interesting. All travelers went to visit Halong bay and caves they just stopover place in Halong city.

Was this review helpful? Yes 2
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear thaiminhson Thank you for taking time to give us your experience at the Novotel Ha Long Bay. We hope your stay was pleasant and enjoyable. Regarding the discount on restaurant, Accor has loyalty program that provide benefits on rooms and food and beverage as you already received. Thank you for being our member and being our loyalty guest. We... More

Glasgow
Reviewer
5 reviews 5 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here 2 nights (20-22nd June) while visiting halong bay. Beautiful hotel, lovely rooms with dark wood and excellent view of the bay. Try to get a room which overlooks halong bay at the front of the hotel - we were at the side and although we had a good view I think the front would be better. Food was... More

Was this review helpful? Yes 2
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Jen_ba1 Thank you for sharing your stay experience on June with us. I very much appreciate your kind comment on our design of room, food and beverage at the bar and the breakfast buffet. Also I am glad to hear that you really enjoyed your stay with us and you had pleasant stay with us. Again, thank you for... More

Billericay, United Kingdom
Top Contributor
61 reviews 61 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 18, 2014

Stayed here as part of an Indochina tour. The hotel was cool, calm and efficient.The food and breakfast buffet second to none with a service just so typically oriental. The hotel lived up to the claim that it had a well equipped gym and fitness centre with an added benefit of providing a grand panoramic aspect across the Bay. Nothing... More

Was this review helpful? Yes 2
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear KEITH P It is a great pleasure for our hotel to have been given a chance to accommodate you recently. Thanks for your comment on our breakfast buffet and gran panoramic view of GYM. I am delighted to read that your stay was perfect and we provided everything you needed for your stay. Thank you for sharing your experience... More

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

Professional and friendly service, with a quick check in. Hotel is beautiful with a spectacular view of the bay. Lovely pool overlooking the bay. The hotel is within walking distance to restaurants and a night market.

Was this review helpful? Yes 3
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear MIDixie Thank you for taking time to give us your experience at the Novotel Ha Long Bay. We very much appreciate your comment on our professional and friendly service and the swimming pool. Our swimming pool is the best place in Ha Long to overcome summer in Vietnam. Again, I am glad that your stay was enjoyable and pleasant... More

London, UK
Top Contributor
149 reviews 149 reviews
44 hotel reviews
316 helpful votes 316 helpful votes
3 of 5 stars Reviewed June 11, 2014

I stayed at the Novotel Ha Long Bay in early December 2013 for 1 night in preparation for our Ha Long Bay cruise the next day, on the fourth stage of my 21-day 'Grand Tour of Indochina' holiday operated by Voyages Jules Verne. This large hotel was perfectly acceptable in every way and served the purpose for which I think... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear LPWilliams Thank you for sharing your feedback from your stay on December with us. I am glad to hear that your stay was enjoyable with good amenities, good-value dining and cleanness of room. It sounds good that we provided what you need before your Ha Long bay cruise tour. At Novotel, we strive to provide a superior service experience... More

Dublin
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 5, 2014

Just stayed one night here. Food was very varied and very tasteful. I loved it. We had a great view of Halong Bay from our room.I would recommend it to anyone, staff so friendly and always willing to help no matter how small the problem.

Was this review helpful? Yes 1
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Peter D It is always pleasure to receive feedback from the guest. We are delighted to read your comment on the various choice of food and the taste, and the friendliness and availability of our staffs. I will pass on your kind words to my teams which will serve as an encouragement to all of them to keep on... More

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Additional Information about Novotel Ha Long Bay

Address: Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Ha Long Bay 4*
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Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay

275 photos of this hotel

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Pool/beach area (16)
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Room/suite (63)
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Bathroom (17)
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View from room (26)
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Hotel & grounds (42)
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Dining (24)
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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Halong Bay #2 Luxury Hotel in Halong Bay #4 Best Value Hotel in Halong Bay
Hotel Class
Official Description (provided by the hotel)
Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 214 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more   less 
Number of rooms
225

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