It is such a shame that such a lovely hotel has such poor service. Hardly any of the staff speak English or even try. Lovely poor but on 8 sun beds and no towels when I got to the poor at 5pm. I ordered room service which was quick, a bit expensive but not too bad, however it was cold... More
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- Also Known As:
- Novotel Ha Long Bay Hotel Halong Bay
- Novotel Halong Bay