Novotel Ha Long Bay (Halong Bay, Vietnam) - Hotel Reviews

Also Known As:: Novotel Ha Long Bay Hotel Halong Bay; Novotel Ha Long Bay Hotel; Novotel Halong Bay

Address: Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam

Region: Vietnam > Quang Ninh Province > Halong Bay

Amenities:

Business Center Restaurant Room Service Suites Swimming Pool

Hotel Style:

#1 Luxury Hotels in Halong Bay

#3 Best Value Hotels in Halong Bay

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 214 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, ACCOR, Agoda, Venere, Cheap Tickets, Olotels, Priceline, Tingo, HotelsClick and Hotels.com so you can book your Novotel Ha Long Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

brontay

singapore

Contributor

20 reviews

6 hotel reviews

Reviews in 9 cities

4 helpful votes

“Nice view from balcony”

Reviewed June 7, 2013 via mobile

Not really new hotel (c. 2008) but was informed it was recently renovated as it looks spanking new. Looks modern and stylish, spacious room for two. The staff appear well trained and courteous, pleasant and good service attitude. We requested for two rooms with connecting door facing the bay. The view is good but not spectacular. It seems tourists come... More

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wljchang

Singapore, Singapore

2 reviews

Reviews in 2 cities

“Pleasant hotel but not so pleasant experience with your internet booking syatem”

Reviewed May 26, 2013

Your internet booking system is apparently not in order. I was shocked that my confirmed H35-OQSX complimentary booking was not honored. I had to pay walk- in rate instead of internet advance booking rate if I chose to earlier. Note:This is not a complaint against any counter staff. I am happy with the service granted by the check-in staff.

Review collected in partnership with Accorhotels.com

Dear wljchang Thank you for taking time to share your experience for your stay. We are delighted to hear that you are happy with the services at our hotel. Regarding your question of the complimentary night booked with us, we have checked with the Customer service and were informed that all of your complimentary nights for this year have been... More

LAJ101

Durham, United Kingdom

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

1 helpful vote

“Lovely stay in a lovely hotel.”

Reviewed May 22, 2013

We spent two nights at this hotel on a 3 week trip to China and Vietnam. We thoroughly enjoyed staying there. Rooms well equipped and superbly designed. The staff were extremely helpful both at reception and housekeeping. Hard to fault anything!

Dear LAJ101 Thank you for choosing Novotel Ha Long Bay for you recent stay in Ha Long. It is a pleasure to read that you enjoyed your stay at Novotel Ha Long Bay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. We all looking forward to welcoming you... More

docjjpan

Taipei, Taipei, Taiwan

Senior Contributor

22 reviews

19 hotel reviews

Reviews in 14 cities

3 helpful votes

“Wonderful combination with Halon bay”

Reviewed May 15, 2013

Traditional stylish room design with astonishing balcony view of pretty halon bay, 5 min walk to beach and park, special pool adding more leisure air. Checking in hotel had been a super experience.Variety food choice, detail service and friendly staff also added value to the whole journey.

Was this review helpful? Yes 1

Dear docjjpan Thank you for your comments from your recent stay with us. It is always our pleasure to receive feedback from the guest. Novotel Ha Long Bay has a unique design of the rooms with the great view of the bay. We are happy to hear that you had great experience during your stay with us. We are looking... More

smvhou

Houston, TX

Top Contributor

182 reviews

173 hotel reviews

Reviews in 138 cities

355 helpful votes

“Great decision.”

Reviewed May 13, 2013

Lovely facility on the hillside overlooking Ha Long City, as well as Ha Long Bay & the spectacular limestone formations. Hotel looks to have been recently updated & is in excellent condition. rooms were a good size, well designed, very comfortably furnished & housekeeping was outstanding, so there were absolutely no negatives. Staff was professional & courteous. Very leisurely &... More

Dear smvhou Thank you for choosing Novotel Ha Long Bay as your accommodation for your recent stay. We are delighted to hear that you enjoyed the location of the hotel and services provided by our staff during you stay. I will share your comments with the concerning department to recognize their contribution. We are looking forward to welcoming you again... More

Ccdelma C

Stockholm, Sweden

3 reviews

“Very nice hotel”

Our room was wonderful and the view was spectacular also. The restaurant and the bar, very at ease places with eye-catching decoration. What is also important, in a good hotel, is the service and the staff. Very good, always trying to be helpful.

Dear Ccdelma C We are happy to know that you enjoyed your stay with us. It is our pleasure to read your compliments about our restaurant and bar with great decoration and services from our staff. We will pass your comment to concerning department. Again, thank you for staying with us and hope to welcome you again in near future. More

Brummietraveller

Birmingham, United Kingdom

3 hotel reviews

8 helpful votes

“The pool is closed”

Reviewed May 7, 2013 via mobile

9756285 Please be advised that the pool is undergoing renovation and is unavailable. If you booked this hotel for the pool facilities you will be disappointed. They are closed until the end of May, they will transport you to an alternative pool at another hotel but it is not a patch on the one we expected here. The rest of... More

Dear Brummietraveller Thank you for your kind feedback for your recent stay with us. We are delighted to read your compliments on our great location, breakfast buffet and the services. I am sorry that your swimming pool experience did not meet your expectation. We renovated our swimming pool for the comfort of our guests and unfortunately our prior notice had... More

Gremlin-Kremlin

Senior Reviewer

10 reviews

Reviews in 6 cities

“Watch out for the doors between the rooms”

Reviewed May 4, 2013

Solid 4 star hotel. No issues. Nice size rooms, good breakfast, good pool. However the rooms that have a connecting door between the rooms are not sound proof enough. The noise in the room next to you ... it could be right next to you.

Dear Gremlin-Kremlin Thank you for staying with us at Novotel Ha Long Bay. We are delighted to hear that you enjoyed our breakfast buffet and swimming pool. I am sorry that you shouldn't have been allocated to connecting room without the need of guests. Thank you for sharing your experience with us, and we are looking forward to welcoming back... More

SingaporeMartin

15 reviews

15 hotel reviews

Reviews in 15 cities

13 helpful votes

“Not too bad, nothing special either”

Reviewed May 2, 2013

Rooms with the bay view are nice. Location is a bit out of the way from the main action but it is still within walking distance. Touts peddling rides to "massage" spoils the night stroll you may want to consider, especially if the weather is cool. Hotel wise is nice. Breakfast buffet is so-so in my opinion with rather limited... More

Dear SingaporeMartin Thank you for sharing your experience about your stay with us. We well received your feedback about breakfast buffet and services from our staff. I will deliver your comment to the concerning department to improve our quality of services. Again, thank you for choosing Novotel Ha Long Bay as your accommodation and we will looking forward to welcoming... More

kilofoxtrot

Singapore

12 reviews

11 hotel reviews

Reviews in 11 cities

“One of the more modern hotels at Halong Bay”

Reviewed May 1, 2013

Excellent Sea Facing Rooms with a great view of Halong Bay especially sunrise. Modern interiors with clean lines, toilet fittings are new and easy to use. Location of hotel not that near the jetty to take the boats out but cheap taxis are readily available. Walking distance to the night market with its rows of repeated wares. Walk further down... More

Dear kilofoxtrot It is very happy that you had a great stay with us. Novotel Ha Long Bay has rooms facing the bay to enjoy great view of sunrise and sunset. It is glad to hear that you enjoyed the fascinating moment. We are looking forward to welcoming you again. More

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Novotel Ha Long Bay Hotel, Halong Bay

Novotel Ha Long Bay

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