We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Halong Bay hotels

Novotel Ha Long Bay

4.0 of 5
Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Hotel amenities
Novotel Ha Long Bay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Novotel
and 8 more sites!
83%
Ranked #1 of 49 hotels in Halong Bay
Write a Review

277 reviews from our community

    Trip type
Traveler rating
    97
    126
    43
    9
    2
Date Rating
singapore
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 7, 2013 via mobile

Not really new hotel (c. 2008) but was informed it was recently renovated as it looks spanking new. Looks modern and stylish, spacious room for two. The staff appear well trained and courteous, pleasant and good service attitude. We requested for two rooms with connecting door facing the bay. The view is good but not spectacular. It seems tourists come... More

Was this review helpful? Yes
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 26, 2013

Your internet booking system is apparently not in order. I was shocked that my confirmed H35-OQSX complimentary booking was not honored. I had to pay walk- in rate instead of internet advance booking rate if I chose to earlier. Note:This is not a complaint against any counter staff. I am happy with the service granted by the check-in staff.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear wljchang Thank you for taking time to share your experience for your stay. We are delighted to hear that you are happy with the services at our hotel. Regarding your question of the complimentary night booked with us, we have checked with the Customer service and were informed that all of your complimentary nights for this year have been... More

Durham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

We spent two nights at this hotel on a 3 week trip to China and Vietnam. We thoroughly enjoyed staying there. Rooms well equipped and superbly designed. The staff were extremely helpful both at reception and housekeeping. Hard to fault anything!

Was this review helpful? Yes
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear LAJ101 Thank you for choosing Novotel Ha Long Bay for you recent stay in Ha Long. It is a pleasure to read that you enjoyed your stay at Novotel Ha Long Bay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. We all looking forward to welcoming you... More

Taipei, Taipei, Taiwan
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 15, 2013

Traditional stylish room design with astonishing balcony view of pretty halon bay, 5 min walk to beach and park, special pool adding more leisure air. Checking in hotel had been a super experience.Variety food choice, detail service and friendly staff also added value to the whole journey.

Was this review helpful? Yes 1
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear docjjpan Thank you for your comments from your recent stay with us. It is always our pleasure to receive feedback from the guest. Novotel Ha Long Bay has a unique design of the rooms with the great view of the bay. We are happy to hear that you had great experience during your stay with us. We are looking... More

Houston, TX
Top Contributor
182 reviews 182 reviews
173 hotel reviews
Reviews in 138 cities Reviews in 138 cities
355 helpful votes 355 helpful votes
4 of 5 stars Reviewed May 13, 2013

Lovely facility on the hillside overlooking Ha Long City, as well as Ha Long Bay & the spectacular limestone formations. Hotel looks to have been recently updated & is in excellent condition. rooms were a good size, well designed, very comfortably furnished & housekeeping was outstanding, so there were absolutely no negatives. Staff was professional & courteous. Very leisurely &... More

Was this review helpful? Yes
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear smvhou Thank you for choosing Novotel Ha Long Bay as your accommodation for your recent stay. We are delighted to hear that you enjoyed the location of the hotel and services provided by our staff during you stay. I will share your comments with the concerning department to recognize their contribution. We are looking forward to welcoming you again... More

Stockholm, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 13, 2013

Our room was wonderful and the view was spectacular also. The restaurant and the bar, very at ease places with eye-catching decoration. What is also important, in a good hotel, is the service and the staff. Very good, always trying to be helpful.

Was this review helpful? Yes
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear Ccdelma C We are happy to know that you enjoyed your stay with us. It is our pleasure to read your compliments about our restaurant and bar with great decoration and services from our staff. We will pass your comment to concerning department. Again, thank you for staying with us and hope to welcome you again in near future. More

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

9756285 Please be advised that the pool is undergoing renovation and is unavailable. If you booked this hotel for the pool facilities you will be disappointed. They are closed until the end of May, they will transport you to an alternative pool at another hotel but it is not a patch on the one we expected here. The rest of... More

Was this review helpful? Yes
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear Brummietraveller Thank you for your kind feedback for your recent stay with us. We are delighted to read your compliments on our great location, breakfast buffet and the services. I am sorry that your swimming pool experience did not meet your expectation. We renovated our swimming pool for the comfort of our guests and unfortunately our prior notice had... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2013

Solid 4 star hotel. No issues. Nice size rooms, good breakfast, good pool. However the rooms that have a connecting door between the rooms are not sound proof enough. The noise in the room next to you ... it could be right next to you.

Was this review helpful? Yes
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear Gremlin-Kremlin Thank you for staying with us at Novotel Ha Long Bay. We are delighted to hear that you enjoyed our breakfast buffet and swimming pool. I am sorry that you shouldn't have been allocated to connecting room without the need of guests. Thank you for sharing your experience with us, and we are looking forward to welcoming back... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 2, 2013

Rooms with the bay view are nice. Location is a bit out of the way from the main action but it is still within walking distance. Touts peddling rides to "massage" spoils the night stroll you may want to consider, especially if the weather is cool. Hotel wise is nice. Breakfast buffet is so-so in my opinion with rather limited... More

Was this review helpful? Yes
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear SingaporeMartin Thank you for sharing your experience about your stay with us. We well received your feedback about breakfast buffet and services from our staff. I will deliver your comment to the concerning department to improve our quality of services. Again, thank you for choosing Novotel Ha Long Bay as your accommodation and we will looking forward to welcoming... More

Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 1, 2013

Excellent Sea Facing Rooms with a great view of Halong Bay especially sunrise. Modern interiors with clean lines, toilet fittings are new and easy to use. Location of hotel not that near the jetty to take the boats out but cheap taxis are readily available. Walking distance to the night market with its rows of repeated wares. Walk further down... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
gmnovotel, Guest Relations Manager at Novotel Ha Long Bay, responded to this review
June 13, 2013

Dear kilofoxtrot It is very happy that you had a great stay with us. Novotel Ha Long Bay has rooms facing the bay to enjoy great view of sunrise and sunset. It is glad to hear that you enjoyed the fascinating moment. We are looking forward to welcoming you again. More

 
 
Novotel Ha Long Bay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
 
 
Halong Plaza Hotel
Great value on a similar hotel
Halong Bay, Quang Ninh Province
4 of 5 stars 80 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Halong Bay
Trendy
Hanoi Elegance Ruby
Hanoi Elegance Ruby 5.0 of 5 stars 1,401 reviews
Family-friendly
Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hanoi 4.5 of 5 stars 2,177 reviews
Luxury
The Nam Hai Hoi An, a GHM hotel
The Nam Hai Hoi An, a GHM hotel 4.5 of 5 stars 676 reviews
Good for business
Victoria Hoi An Beach Resort & Spa
Victoria Hoi An Beach Resort & S... 4.5 of 5 stars 807 reviews
Show Prices ABS:HotelCheckRates-d1180566?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d299548?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d634749?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302847?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Halong Bay
Halong Plaza Hotel 4.0 of 5 stars 80 reviews Royal Lotus Hotel Halong 4.0 of 5 stars 37 reviews Saigon Halong Hotel 3.5 of 5 stars 75 reviews Royal International Hotel & Vill... 4.0 of 5 stars 7 reviews
Show Prices ABS:HotelCheckRates-d505954?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1975164?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d578834?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d629643?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 49 hotels in Halong Bay, ranked by popularity

Been to Novotel Ha Long Bay? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel Ha Long Bay

Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Ha Long Bay Hotel
Novotel Halong Bay
Address: Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Region: Vietnam > Quang Ninh Province > Halong Bay
Amenities:
Business Center Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotels in Halong Bay
#3 Best Value Hotels in Halong Bay
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 214 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, ACCOR, Agoda, Venere, Cheap Tickets, Olotels, Priceline, Tingo, HotelsClick and Hotels.com so you can book your Novotel Ha Long Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel Ha Long Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Ha Long Bay
Enter dates & see best prices*
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices