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All 50 Halong Bay hotels

Novotel Ha Long Bay

4.0 of 5 Hotel   |   Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
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Novotel Ha Long Bay
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82%
Ranked #2 of 50 hotels in Halong Bay
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Poppy2222 Perth, Australia
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380 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Great water front views from balcony rooms, spotlessly clean and helpful staff, really good breakfasts.Not much to do in Halong once you have done your cruise but a really good place to chill before heading back to the chaos of Hanoi.

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UK
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night last month. The hotel is very modern, and the rooms are great, well presented to a high standard and very clean. The dinner we had was good, but breakfast was a bit of a disappointment, but mainly due to the sheer number of coach parties all trying to get breakfast at the... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear SANDGJ It is very happy that you had a great stay experience with us. I am delighted to hear that your stay was great and pleasant because of the room, services from our staffs and the dinner buffet. It is through feedback such as from you that our team is able to improve and enhance the guests experience and... More

Sydney
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

As with an earlier reviewer we came to the hotel because of an aborted cruise on Ha Long Bay. It was interesting to observe how a good hotel handles a significant incus of extra guests. The buffet service was a little slow but the overall impression was the the influx was handled seamlessly - very impressive. The staff were welcoming... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear poppyboss Thank you for staying with us at Novotel Ha Long Bay. We are glad to hear your comments on the services from our staffs and the room you stayed. I am sorry that your experience on our buffet did not meet your expectation. With your comment, our team can improve and enhance the quality of service. We are... More

Ho Chi Minh City, Vietnam
Contributor
12 reviews 12 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel design very nice, nice room and facilities, staff are friendly and enthusiatic, have more than 200 rooms,near the sea and many tourist area, in balcony room can see sea sightseeing, if you come to Ha Long Bai Chay, recommended stayed in Novotel

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Cindythanhnga Thank you very much for taking time to give us your experience at the Novotel Ha Long Bay. I am glad to hear your compliments on the design of hotel, rooms, facilities and the friendliness of staffs. Your comment will encourage our teams to enhance the quality of service. Thank you and we hope to welcome you back... More

pendle hill
Top Contributor
58 reviews 58 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel after our trip on a cruise in halong bay was aborted due to dad weather.Despite having to cope with a large influx of unexpected customers everything was handled smoothly and in a relaxed manner.Our bedroom was of a high standard and comfortable.We choose the buffet for dinner and the range and quality excellent with a... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear jimmor We are very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. I am glad to hear that your stay was comfortable and enjoyable with a high standard room and the dinner buffet at the Square restaurant. I will share your comments with our team for us to keep up with the good work.... More

kings langley, herts
Top Contributor
61 reviews 61 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good hotel, high rise in tourist area, used as a base for trips around Halong Bay. Comfortable rooms but very small. Great bathroom with bath and walk-in shower. Restaurant far too small, we ate in the bar, good tasty food until people on next table started smoking. I know its Vietnam but surely an international hotel should not allow smoking... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear cascboss Thank you for sharing your stay experience at Novotel Ha Long Bay during you trip to Ha Long Bay. I am happy to read that you liked the comfortableness of room and the food at the bar. Besides that I do apology for all the inconvenience that you may experienced at the lobby lounge and the breakfast buffet.... More

PTony
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has a view of Ha Long Bay from the balcony. It is a modern hotel with very good service and very nice restaurant and dinner and breakfast buffets. I recommend this hotel without reservation. After a day on the bay, it was nice to return to a comfortable, clean and convenient hotel. Our group of nine was easily... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Ptony Thank you for staying with us at Novotel Ha Long Bay. I am pleased to hear that you enjoyed the services from our staffs, rooms you stayed and the buffet at the Square restaurant. I will pass on your kind words to my teams which will serve as an encouragement to all of them to keep on providing... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for one night during our backpack trip and this was a real treat. Very clean and well designed rooms - bathroom was heaven! Staff A+ and immaculate service. Great dinner menu and the breakfast was a never ending buffet. Would not hesitate to book the Novotel Halong Bay again.

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear KimandOzzy It is a great pleasure for our hotel to have been given a chance to accommodate you recently. We are pleased to see that your stay was enjoyable, and you were satisfied with the room, bathroom, services from staffs and the dinner and breakfast buffet. We hope your next stay will be more enjoyable. Thank you again for... More

Hong Kong, China
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for three nights in February. Excellent location, a few minutes walk to the night market and close to several restaurants. About 1.5km away from the tourist ferry port, so walkable. Hotel was lush! Very well presented and elegant. Rooms were great, came with everything, including a balcony. There was a bit of an issue with our bath/shower leaking, which... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Chloe L Thank you for staying three nights in February with us. I am happy to read your compliment on the location, room and the spa. Regarding bath/shower leaking issue, I apology for any inconvenience that you might experience. I will share your comment with our teams especially with reception about prompt action; which will serve as an encouragement... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed here for 2 nights and the room was very good - the pool was lovely and clean and the bar area had a nice atmosphere. We ate in the bar one night and the staff were very friendly with magic tricks to keep us entertained. The breakfast was good - a fair choice of things but no bacon... More

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gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear 43-OTR Thank you for choosing Novotel Ha Long Bay for your stay in Ha Long. We are happy to hear your compliments on our rooms, swimming pool, breakfast buffet, gym and the friendliness of bar staffs. I will share your comment with the concerning departments and especially with our bar teams. We do provide international breakfast buffet every morning... More

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Additional Information about Novotel Ha Long Bay

Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Ha Long Bay Hotel
Novotel Halong Bay
Address: Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Amenities:
Business Center with Internet Access Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Halong Bay
#5 Best Value Hotel in Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Ha Long Bay 4*
Official Description (provided by the hotel):
Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 214 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more   less 
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