This is probably one of the cleanest hotels in Halong Bay, but Halong Bay itself is horrible, there's nothing to do there and not even one decent restaurant ! My partner and I stayed at the Novotel because all the other hotels were disgusting, however we got charged twice for one night which brought it to the total of £190.... more

Pros: - one of the top quality hotel in this area with internet in room. - nice room - nice design - good foods Cons: - NO fitness centre (excuses and excuses for over a year but they do not want to build it since the common tourrists hardly use it) - NO spa/ sauna , pool cannot be used... more

Halong Bay is beautiful BUT a proper toilet, shower and bath on holiday are a neccessity! Appreciated also when you are comfortable with where the water goes down a drain and not into this bay. Lovely new hotel I believe to be the first international, very modern - 1 night on the boat was too much and the next 2... more

No Excecutive floor hence very noisy. Accor card use only in restaurant, not in the bar or pool area. All excecutive room attached to a neighbouring room hence noisy and smelly if someone smoke. Room very clean. more

We decided to spoil ourselves with a night at this hotel preceding a one-day cruise of Halong Bay and what a treat it was. The staff were very friendly and professional, the room (an executive suite) was amazing - awesome view of the Bay, had all the modern facilities you could want, balcony, fruit basket, great bathroom, very spacious. Our... more

The rooms at the Novotel in Halong Bay were excellent (we were upgraded to sea view which was very nice). The front desk service was exceptional also and they were very friendly and helpful. The restaurant food was OK but mostly vietnamese and after a few weeks we were looking forward to something western again but the selection was very... more

We stayed at the Novotel as part of our Smartours trip through Vietnam and Cambodia. This hotel was in a great location, the rooms were spectacular, and the breakfast and dinner in the lobby restaurant were wonderful. We had stayed in the Sofitel in Hanoi and then Equatorial in Saigon (HCMC) among others and this was our favorite hotel out... more

We stayed for a weekend and loved it! We paid a bit more and got an executive room, very spacious, great for the kids, but very nice design, too. The dinner buffet was outside at the pool terrace and service was a bit slow but very friendly once they got around to serve our table. The food was delicious, fresh... more

We only stayed for one night, but were very pleased with this efficient unpretentious hotel. Everything was brand new and very modern. We liked the attention to details and good design of the superior room. Food was ok for Vietnam. BBQ Grill. The usual affair. Breakfast very nice and efficient. If you look for a place like the Sofietel Metropol... more