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Dalat Palace Luxury Hotel

#7 of 54 Hotels in Dalat
Certificate of Excellence
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2 Tran Phu Street, Dalat, Vietnam
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Dalat Palace Luxury Hotel
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Dalat Palace Luxury Hotel
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178 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
  • All months
    (178)
  • Mar-May only
    (59)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (53)
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Hanoi, Vietnam
Level Contributor
74 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Da Lat Palace Hotel is more expensive than some, but if you want a taste of French Colonial Vietnam you can't do better than this. It's a very unique property with classically furnished rooms (right down to the faucets and showers). This may not be to everyone's taste but I found it splendid for a change of pace. The... More 

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London, United Kingdom
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is cited as a luxury hotel, but in reality the best spect is that it occupies a great position in wide open gardens sloping down to the lake with good view of the lake or town below from some rooms, and is therefor a peaceful place to escape to from the busy nature of Dalat town. The rooms are... More 

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Tram Anh N, General Manager at Dalat Palace Luxury Hotel, responded to this review

Dear William D, Thank you for sharing your experience at Dalat Palace Luxury Hotel & Golf Club. We are pleased to know some of your experiences met your expectation such as the hotel garden and the view overlooking the lake from the hotel room, however we also took note of some did not. We are very sorry for the lack... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2015

This is a big problem in Vietnam ! they pretended to be a luxury palace but the crevices offered by the team is really not " palacelike " . The head manager Philippe ( French ) was really nice with us when we arrived to book the room . But the rest of the staff ( Vietnamese ) are just... More 

Was this review helpful? Yes 1
Tram Anh N, General Manager at Dalat Palace Luxury Hotel, responded to this review

Dear Babin T, Thank you for your feedback on TripAdvisor regarding your stay at Dalat Palace Luxury Hotel & Golf Club. We are pleased to know that you liked the hotel decoration, the beauty and cleanliness of the room. We are very sorry that you were not satisfied with the services from some of our Vietnamese staff. Kindly understand that... More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

When I travel to Dalat, I always stay at Palace. I have found the accommodation, service, staff, and the overall experience to be simply superb. It's built on tradition and elegance, unsurpassed by any other places I have stayed at. In addition to the absolute charm and grace of the Thotel and its grounds, it also provides the best of... More 

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Tram Anh N, Public Relations Manager at Dalat Palace Luxury Hotel, responded to this review

Dear MinrosUSA, Thank you for sharing your experience at Dalat Palace Luxury Hotel & Golf Club on TripAdvisor. We are delighted to know that you were totally satisfied with the hotel, from the accommodation, the services to the staff. It will be our great honour to welcome you back in not a distant future. With warmest regards, Philippe Lecluse General... More 

Hilton Head, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2015

In my experience of traveling the world (66 countries to date), the Dalat Palace Hotel has moved to the top of my list, surpassing some extraordinary hotels in the Marriott, Hilton, and Serena chains. But how could others compete? The Dalat Palace is precisely what the name implies. Elegance and stye in every respect. The motive is1930's French, with lovely... More 

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Tram Anh N, Public Relations Manager at Dalat Palace Luxury Hotel, responded to this review

Dear Brad M, Thank you for your very nice comments on TripAdvisor regarding your recent stay at Dalat Palace Luxury Hotel & Golf Club. We strive to provide a luxurious experience to every customer at our hotel and your feedback is a huge encouragement to our entire team and highly appreciated. It will be our great honour to welcome you... More 

Melbourne, Australia
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 10, 2015

We spent 3 nights in this beautiful hotel. It has to be appreciated for what it is - a preserved piece of history in a unique city. The hotel is quite extraordinary. Set in carefully maintained gardens overlooking the lake - very peaceful and serene. The only criticism I have is that food is served only in the main dining... More 

Was this review helpful? Yes 1
Tram Anh N, Public Relations Manager at Dalat Palace Luxury Hotel, responded to this review

Dear David B, Thank you for your comments on your recent stay at Dalat Palace Luxury Hotel & Golf Club on TripAdvisor. We are pleased to know that most of your experience met your expectation but we also take note of your feedback on the lack of location variety for serving food. We look forward to welcoming you back and... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 27, 2015

Was in dalat for 2 nights and loved every minute of it. The hotel exudes French charm from a bygone era. This extends to the rooms furnishings and even then tile inlay in the bathroom. The views of the lake were unparalleled traversing manicured gardens. Didn't dine at the restaurant as there are many different options in town but the... More 

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Tram Anh N, Public Relations Manager at Dalat Palace Luxury Hotel, responded to this review

Dear Devilunchained, Thank you for your kind feedback regarding your recent stay at Dalat Palace Luxury Hotel & Golf Club on TripAdvisor. We are delighted to know that you were totally satisfied with the hotel, from its French charm, the furnishings to the view over the lake from your room. It will be our great pleasure to welcome you back... More 

Winkel, Switzerland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 20, 2015

A most beautiful setting overlooking the lake. A hotel with the charm of the thirties but with the modern amenities. Friendly staff but not necesarly fluent in English. Earlier comments regretted the lack of ambiance because of lack of clients. This is an issue but the hotel deserves patronage even if it is not run by Sofitel any longer. We... More 

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Tram Anh N, Public Relations Manager at Dalat Palace Luxury Hotel, responded to this review

Dear 281241, Thank you for your kind comments on TripAdvisor regarding your recent stay at Dalat Palace Luxury Hotel & Golf Club. We are delighted to know that you were very satisfied and enjoyed your stay with us. It will be our great pleasure to welcome you back in a near future. With warmest wishes, Philippe Lecluse General Manager More 

Ho Chi Minh City, Vietnam
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed April 5, 2015

The palace hotel Architecture is quite unique in Vietnam. The design is elegant and exclusive. The staff are great. The hotel sournding is amazing, especially the scenery towards Dalat. I had some issues with the plumbing. It's quite troubling to have a straight current of same temperature water in the bath. The breakfast is not rich enough comparing to other... More 

Was this review helpful? Yes 1
Tram Anh N, Public Relations Manager at Dalat Palace Luxury Hotel, responded to this review

Dear 72amzu72, Thank you for sharing your experience at Dalat Palace Luxury Hotel & Golf Club on TripAdvisor. We are pleased to know that you were most satisfied with the hotel, from its architecture, the design, the surrounding to the services rendered by our staff. We are very sorry for the inconvenience you encountered with the plumbing in the bathroom.... More 

Singapore, Singapore
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed April 5, 2015

Very nice colonial setting. However the food was sub par. The tea food was below average. The macaroon and Madeleine were the worst I have eaten. The lobby and setup was very tasteful and would likely stay here more than the ana mandara that I am at.

Was this review helpful? Yes
Tram Anh N, Public Relations Manager at Dalat Palace Luxury Hotel, responded to this review

Dear Smart_Traveler_333, Thank you for your feedback on TripAdvisor. We are pleased to know that you liked the colonial setting of our hotel. We are very sorry that you were not satisfied with the food served at the High Tea. Our Food & Beverage Manager was made aware of your feedback and immediate action will be taken to improve this... More 

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