We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 627 Phuket hotels

Centara Grand West Sands Resort & Villas Phuket

5.0 of 5 Resort   |   65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Hotel website
Hotel deals
Hotel amenities
Special Rate
Book Now And Save 40%
Save Saved
You added Centara Grand West Sands Resort & Villas Phuket to your Saves list
Centara Grand West Sands Resort & Villas Phuket
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
57%
Ranked #302 of 627 hotels in Phuket
A recent review
Write a Review

329 people have reviewed this hotel

Traveler rating
    95
    96
    62
    39
    37
See reviews for
188
54
2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Bangkok
Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room is spacious for family. Room style look like service apartment than hotel. Water Park is fun but small. The location is far from everything.Difficult to find place to eat and also other attractions. What I dislike most is, each buildings are very far from each others.I have to spend time waiting for buggy to pick me up for... More

Was this review helpful? Yes
Bangkok, Thailand
1 review
4 of 5 stars Reviewed 2 days ago NEW

I and my family spent 2 nights here. Staff in general were pleasant and helpful. Mr.Gum (front staff) could find us a room even we came to the hotel early for check in.He provided prompt service when we had air-condition problem on the first day. Our kids enjoyed both Water Park and kids club. There are many kind of food... More

Was this review helpful? Yes 1
Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were looking Forward to this place that is marketed as 5 star. It turned out to be huge and not beautiful at all. You loose a lot of time walking on those hot roads leading to the beach, or you try to call for a electric cart, which works at times and often not. The place remainded us of... More

Was this review helpful? Yes
Koege, Denmark
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a very pleasent stay at Centara Grand West Sands Resort. The area with the pools, restaurant, kidsclub and personal was absolutely fabolous! The personal was so kindly and serviceminded (something the russian turist could learn something of). Especially thanks to Poo in the reception and Mr. Yoon - you were great! The entertainment team "Carpe Diem" made our... More

Was this review helpful? Yes 1
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Katja J, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for feedback Katja J and for choosing us on your recent Holiday. I am happy to read that we have accomplished our mission as a team for making your holiday a success and enjoying our daily entertainments and Resort facilities. We hope to welcome you... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is good for 2 things: the water theme park and the beach. Firstly, the water theme park: called Splash Jungle, it is not worth the admission on its own. It is a small park with one killer ride (for older kids) and the rest for little children (like large water playground and slide). There is also a lazy... More

Was this review helpful? Yes
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear alexiusp, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for your constructive feedbacks on your recent stay with us. I am glad to hear you enjoyed the Resort and specially the Water Park. Our priority is to offer all our guests a comfortable room, good service and authentic and quality food in our Restaurants. I... More

Newcastle, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

we booked specifically to go to water park, however the money we paid for a 5 star room was extremely disappointing. This is a massive resort and you need to go by small carts everywhere which you need to stand around in heat waiting for all the time. It is also very expensive for food, drinks, etc. and then to... More

Was this review helpful? Yes
Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago

I bought the 2 nights vouchers "Deluxe Room Type" for family of 4 (2 adults and 2 kids,aged 7 and 5) from Centara Booth in the event "28th Discovery Thailand" @ Queen Sirikit Conventional Center in Bangkok. We flied to Phuket on Apr,6 and Check in @ Centara Grand West Sand from Apr,6-Apr,8, 2014. We arrived there by the limousine... More

Was this review helpful? Yes
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Mommy2N, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you very much for choosing Centara Grand West Sands Resort & Villas on your recent holiday to Phuket. Also for your detailed feedbacks on your stay with us which is much appreciated and this will help us to improve in serving our guests. I sincerely apologies that... More

Balgowlah, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This resort is by fat not a 5 star resort. I have been to Phuket half a dozen times, staying in many different resorts and this was definitely the most disappointing resort and least value for money I have ever come a cross. We stayed one night and left the very next morning, moving on to another 5 star villa... More

Was this review helpful? Yes 1
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear thiagom887, Greetings from Centara Grand West Sands Resort & Villas Phuket Thank you for your feedback. Our aim is to provide comfortable accommodations, good facilities to entertain our guests and authentic food in our Restaurants. Kindly send me an email in more details regarding your recent stay with us to vishenmoo@chr.co.th Best Regards, Vishen Mootoo Marketing Manager More

Ko Samui, Thailand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked in at around 9:00 pm with three kids that we're tired, they gave us a dirty room that had papers lying around and no shower curtain and dirt and dust all over the floor and bathroom. They finally around 10:30 pm have us a smaller but cleaner room ... After two days they switched us to 2 inter... More

Was this review helpful? Yes
Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great place with options for crazy water park and relaxed pool areas. Nice beach but not that kids friendly. Fantastic kids club with amazing staff. Special thanks to Angie and Anita. Also a special thanks to Khun Ree at the Club. A LOT of Russians but guess that's just how it is in Phuket these days. Overall a great experience... More

Was this review helpful? Yes
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear CLMarch2014, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for taking the time to send your feedback and share your experience you had with us to all connections on Trip Advisor. We value your positive feedbacks and I shall passed this on to the team. Our aim is to provide quality service and a memorable... More

Been to Centara Grand West Sands Resort & Villas Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Centara Grand West Sands Resort & Villas Phuket

Also Known As:
West Sands Hotel Phuket
West Sands Hotel
Address: 65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Location: Thailand > Phuket
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#100 Top resorts Hotel in Phuket
#107 On the Beach Hotel in Phuket
#144 Luxury Hotel in Phuket
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Centara Grand West Sands Resort & Villas Phuket 5*
Official Description (provided by the hotel):
Centara Grand West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket’s dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Agoda, Hotels.com, Tingo, Priceline, Venere and Otel so you can book your Centara Grand West Sands Resort & Villas Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Centara Grand West Sands Resort & Villas Phuket, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.