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All 637 Phuket hotels

Centara Grand West Sands Resort & Villas Phuket

5.0 of 5 Resort   |   65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
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59%
Ranked #287 of 637 hotels in Phuket
A recent review
5 of 5 stars reviewed yesterday
Chaiyasit T Bangkok, Thailand
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376 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Bangkok, Thailand
1 review
5 of 5 stars Reviewed yesterday NEW

It is our second time visit this hotel because our kids love the splash jungle very much. The check-in service is very fast and we have a really warm welcome from Hotel staffs with Thai herbal drink. All staffs we meet are very kind, friendly and they have very good manners. When we reach our room which is luxury suite... More

Was this review helpful? Yes
Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Myself, hubby, 18 year old daughter and 11 year old son are here now staying in a 2 bed luxury pool villa. The service since we arrived has been nothing short of perfect, Benz looked after us on arrival, took our details and arranged to have us taken to the club room to check in, after explaining the local map... More

Was this review helpful? Yes
Brisbane, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

This resort was fabulous in every way ....the staff were so helpful and polite and couldn't do enough for us to make our holiday enjoyable . We were very lucky to be upgraded on check in and we had a lovely clean modern spacious suite for 6 of us (2 adults and 4 kids) . The water park was a... More

Was this review helpful? Yes 1
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Traceyandyandkids, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for taking the time to sharing your experience during your recent stay and also thank you for choosing us. I am glad to read that you and your family have had a wonderful time and enjoyed the hospitality of our staffs from the minute you arrived... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

It was our first trip to Phuket. Had a wonderful time staying in this luxury resort. It was pretty close to the airport. Nice and spacious villas equipped with everything you need. The staff is very nice,helpful and offer an excellent service. The resort has a beautiful scenery and only walking distance to the waterpark so its very convenient if... More

Was this review helpful? Yes 1
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Christine W, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for choosing us to stay on your recent trip to Phuket and we are delighted to hear that you have thoroughly enjoyed all the facilities in the Resort including the in-house water park which was a real treat for the Family. I shall indeed passed... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

The resort is lovely but too big for us, there is a lot unused space. The restaurant is good, even I think it should be better for one 5 star resort. Think that we loved are 2 entertainers there, Anja and Alex, who speaks great english that we missed a lot from other stuff that work there. They made our... More

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Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Ivonn M, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for taking the time to share your recent experience during your stay with us. It gives the team motivation to hear that our guests is enjoying the Resorts and our entertainment team made your holiday special. We sincerely hope to Welcome you and your family... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Had a great time staying in this resort.We spent 4 nights in this resort.The staffs.are very polite and helpful.The resort has a great water park.The swimming pools are very good too.All my children were having a lot of funs.The resort has a good kid's club.They offer a lot of super fun avtivities for you and your kids. They also offer... More

Was this review helpful? Yes 1
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Madam/Sir, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for sharing your feedback and for staying with us on your recent trip. I am pleased to read that you and your family have thoroughly enjoyed all the facilities that the Resort has to offer including the in-house Water Park, Splash Jungle. Thank you again and... More

Vilnius, Lithuania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We liked this hotel, good servis.But the best thing in the hotel - it's two musicians from the restourant! Guitar duo with violin is the perfect combination. They played modern and old songs in violin processing, it sounds cool and they played awesome.

Was this review helpful? Yes 2
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear NataliaRado, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you very much for your feedback and for choosing us to stay on your recent trip. I am glad to read that you have enjoyed the Resort and the entertainment team at Sunset Breeze Restaurant during Dinner. We look forward to Welcome you on your next visit... More

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I and my family stayed at this resort in early June. We booked a family residence unit and was upgraded to a 2 bedroom units. That was very nice & good for the family of fives. However problem started on the 4th day of our stay. Our unit has its water supply cut off in the early morning. We have... More

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Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Chan D, Greetings from Centara Grand Westsands Resort & Villas Phuket! Thank you for your comments, I sincerely apologies for the inconvenience this may have caused you and the family. This power supply should have been restored sooner and not waited 4 hours, but i am sure this had its own reason behind it as our Engineer works round... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came with my family to stay for 7 days. And boy was it our best time of lives? Oh yes it was. First of all, when we arrived at 5am at the resort from the airport. The staff greeted us with a huge smile and helped with our baggage. When we got into the lobby, it was very comfortable... More

Was this review helpful? Yes 5
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Aazmir G, Greetings from Centara Grand Westsands Resort & Villas Phuket! Thank you very much for taking the time to write on your recent experience with us and for the constructive feedback. I am glad to read that you and your family thoroughly enjoyed the Hospitality of our staffs and also enjoyed the room, Restaurants and the in-house Water... More

Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We booked a two-bedroom suite because we were picking up family at a late night arrival at Phuket International Airport. The northern part of Phuket near the airport is quieter & far removed from the girl bar scene of Patong Beach. Centara West Sands was quite nice to offer a free upgrade to a 2-bedroom pool villa, beachside. Unfortunately, the... More

Was this review helpful? Yes 3
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Bob C, Greetings from Centara Grand West Sands Resort & Villas Phuket! Thank you for your feedback and for choosing us on your recent stay in Phuket. I am glad to read that you have enjoyed your stay with us and i sincerely apologies regarding the Jacuzzi not fully working but was attended by our Maintenance staff when called.... More

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Additional Information about Centara Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Location: Thailand > Phuket
Price Range (Based on Average Rates): $
Hotel Class:5 star — Centara Grand West Sands Resort & Villas Phuket 5*
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Also Known As:
West Sands Hotel Phuket

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#98 Top resorts Hotel in Phuket #118 On the Beach Hotel in Phuket #123 Spa Hotel in Phuket #142 Luxury Hotel in Phuket
Hotel Class
Official Description (provided by the hotel)
Centara Grand West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket’s dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 
Number of rooms
429

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