We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Centara Grand West Sands Resort & Villas Phuket

5.0 of 5 65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Hotel website
Hotel deals
Special Offer
Free Buffet Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Centara Grand West Sands Resort & Villas Phuket
Professional photos View all
Browse nearby
Centara Grand West Sands Resort & Villas Phuket
Write a Review

448 reviews from our community

Traveler rating
    162
    124
    74
    48
    40
See reviews for
263
65
5
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (448)
  • Mar-May only
    (113)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (111)
All months
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

My money was stolen during the spa session. I approached the counter staff for help as I suspect the masseuse stole it as she was away for a quite a while to wash hand . There wasnt any locker for my belonging and it was hang in the side of the room where she wash her hand . Instead of... More 

Was this review helpful? Yes
Riyadh, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was just perfect, had lots of things to do and the kids also had fun in the Kids Club and also with Carpe Diem guys who were very friendly and entertaining to the kids. I highly recommend this resort to families with kids as they will have fun Also the kids club has several activies but only issue... More 

Was this review helpful? Yes
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear TripAdvisor Member, Warm greeting from Centara Grand West Sand Resort & Villas Phuket! Thank you for sharing your great comments and complimenting us for Carpe Diem team, friendly staff, nice Kid's Club with several activities. Water Park part of hotel also another place where you kid's have a lot of fun. Staff English skills need more improve for responding... More 

singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

We are family of 4 from singapore. Am currently staying here. We have booked our room through agoda.com. reasonable price for 6 days 5 nights. It has its own private beach with free towels. I feel very safe here. Everywhere you go there will be buggy service. Staff here are very friendly. There are many russians, korean and chinese. Very... More 

Was this review helpful? Yes
Singapore, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Made booking directly through Centara website for 5 nights. Received a confirmation email with a link for any requests before visit. I sent email to request for driving directions from the airport, but did not receive any reply. Arrived at the hotel and check in was smooth and very friendly. Got to our room and found that the furnishing was... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Our kids are aged 12, 10 and 2. The hotel is well set up with nice rooms and pools and beachfront, oh and extensive breakfast buffet. We rode buggies all day around the resort. All we had to do was call and a buggy would pick-us up. The wait time was sometimes long but they still came. The staff were... More 

Was this review helpful? Yes
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear ChillidongChell, Warm greeting from Centara Grand West Sands Resort & Villas Phuket! It's always great to read such a beautiful comment about us and thank you for taking the time to share your holiday experience in our beautiful family hotel. I glad to read our team especially Animation Team special provided a lot of fun game, theme for kid... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

In addition on what had been written in my previous review whant to say thank you to Doi and wish that her standards and performance would be populated and used as example. Honestly saying those of you whou whants to find some privacy and get really relaxed I may recommend family suits they are abit more expensive but far better... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My personal opinion is if you really want to stay here and you are not able to find something else from variety of the hotels proposed in Phuke, book villas close to the beach maybe then you can get a real feel of resting in Thailand. After 10 hours in airplane instead of heaving rest start searching around for a... More 

Was this review helpful? Yes
Melbourne, Victoria, Australia
1 review
4 of 5 stars Reviewed 1 week ago

We stayed for 10 days in a Villa on the ocean front with 2 children aged 11 and 14. Having our own privacy was a real bonus and something we always look for. There is plenty for the kids to do with the Splash Jungle water park, beach, activities and other kids to hang out and play with. The only... More 

Was this review helpful? Yes
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear AndrewR, Warm greeting from Centara Grand West Sands Resort & Villas Phuket to Melbourne Australia. Thank you for choosing our resort as your holiday destination and shared your valued feedback with others.I am glad to read your family enjoyed with our facilities and friendly staffs provided especially The Club team and Animation team. For hotel part needs maintenance from... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Sensational villas and a peaceful atmosphere. Great water play area (splash jungle). Only if we had some halaal food options, this would have been almost perfect. The villas are of good size and offer plenty of options for a decent sized family. Facing the sea, these villas provide a great view of sunsets and the multitudes of sea layering in... More 

Was this review helpful? Yes 2
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Thanveer_Moham, Warm Greeting from Centara Grand West Sands Resort & Villas Phuket! We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. I really appreciate for your comments especially Water Park and room villas was great place and great views from Andaman Sea. Seafood inside our restaurant also from your comments... More 

Seoul, Seoul, South Korea
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our six day stay at the hotel was nothing short of spectacular. After spending a few weeks for work, we wanted to unwind and The Centara Grand West Sands Resort & Villas Phuket was perfect for ours get away. The rooms were clean, spacious and had great views. The staff (especially Guest service Manager Elle at the club) was the... More 

Was this review helpful? Yes 3
Andreas K, Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review

Dear Kenn 007, Warm greeting from Centara Grand West Sands Resort & Villas Phuket to Seoul, South Korea! Thank you for sharing your comments following your recent stay at our resort. It was a pleasure to read our facilities provided at our resort we met with you expectation room were clean, spacious and great views. I am glad Khun Elle... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Centara Grand West Sands Resort & Villas Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Centara Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Location: Thailand > Phuket
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Centara Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 429
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Agoda, Orbitz, Cheap Tickets, Despegar.com, Hotels.com, Travelocity, HotelTravel.com, TripOnline SA, Fastbooking, Odigeo and Tingo so you can book your Centara Grand West Sands Resort & Villas Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West Sands Hotel Phuket
Hotel Style:
#72 Top resorts Hotel in Phuket
#100 Spa Hotel in Phuket
#105 On the Beach Hotel in Phuket
#129 Luxury Hotel in Phuket

1,130 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (583)
Viewed
Pool/beach area (95)
Viewed
Hotel & grounds (73)
Viewed
Room/suite (99)
Viewed
Dining (36)
Viewed
Family/play areas (51)
Viewed
Bathroom (14)
Viewed
View from room (23)
Viewed
0:48
Videos (2)
Viewed
Other (190)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (466)
Viewed
Amenities (67)
Viewed
Deluxe Family Residence (48)
Viewed
Deluxe Family Room (39)
Viewed
Deluxe Room (35)
Viewed
Deluxe Suite (48)
Viewed
Deluxe Two Bedroom Family Suite (82)
Viewed
Luxury Two Bedroom Pool Villa (103)
Viewed
Pool (13)
Viewed
Restaurants and Bars (17)
Viewed
The Hotel (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (82)
Viewed
Room/suite (17)
Viewed
Pool/beach area (13)
Viewed
Dining (6)
Viewed
Hotel & grounds (4)
Viewed
Other (42)
Hotels you might also like...
Check In Check Out
Price Your Stay