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The Village Coconut Island

Certificate of Excellence
51/7 Moo 6, T.Koh Kaew, Phuket 83000, Thailand
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The Village Coconut Island
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The Village Coconut Island
The Village Coconut Island
The Village Coconut Island
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782 reviews from our community

Traveler rating
    376
    219
    110
    49
    28
See reviews for
234
315
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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    (228)
All months
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Just overall dissapointing. from the constant surcharges and plus plus (vat + service tax) on everything, makes it as expensive as staying home in oz. water is murky and not inviting, food was ok, although the seafood wood fired pizza should be renamed "te great barren desert" it had 2 rings of calamari and 3 prawns. we were told it... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

Hi we are due to fly out to the fabulous village at coconut island over the easter period and are rather excited☺however after reading previous review have a little worry i would like to try clear up,how does anybody at the hotel know when you have arrived at the marina for pick up to go to the island,and how will... More 

Was this review helpful? Yes
Management response:

Dear Rebecca T, Thanks for your inquiry and we very much look forward to welcoming you to our resort. Coming to and from the island is very easy and providing we have all of your arrival details including flight info well in advance, we can ensure that you are well taken care of as soon as you exit the arrival... More 

Denmark
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Village markets as a five star resort, the location is definitely 5*, but the resort and the staff are not up to standard. The villas are mixed, the higher category villas are really nice, but they do also cost a lot, the lower category garden and seaview Villa are ok, but not more than that. BE careful about the... More 

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Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Currently in a pool villa (81) and don't want to leave .... Today had breakfast ( was awesome!!!!) swim, even went down the water slide, massage for an hour at the day spa( once again awesome !!) My hardest decision now is where to eat dinner!!! Love this place, staff are awesome, room is clean and service is 10/10... Boat... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I visited the village coconut island in Phuket Thailand in 2011. The hotel is situated on an island just off Phuket. A taxi ride from the airport we arrived at night and were left on a veranda waiting for a boat ride to the island. However no one was waiting for us when we arrived and we... More 

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england derbyshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i am a little late writing this review we came on holiday in November 2014 and stayed 10 days. when we arrived we was upgraded to a pool villa and it was out of this world. we was fortunate enough to meet some of the excellent mangement.This is the most relaxing holiday i have ever had. Food was lovely and... More 

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uk
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for a week in February. The villas are outstanding and have plenty of space! The beach is affected by tides and the sea recedes quite a lot at times, if you enjoy swimming the island next door is a true paradise! The location is outstanding and the gardens well kept, what lets this resort down is the service... More 

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Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Suprememaster, Thank you for reviewing our resort, although obviously disappointing that we did not get the service quite right, i'm glad you found the resort itself such a wonderful paradise. Our location is unbeatable and the villas are indeed spectacular. i can only apologise for the poor service that you experienced in our restaurant, if only you could have... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Having read recent reviews I am wondering if we stayed at the same location! Firstly we were in a jacuzzi suite and was a lovely suite, one minor issue with the jacuzzi on arrival and one quick call to reception and it was resolved immediately. Facilities were very good and the staff amazingly helpful, courteous and friendly. The two restaurants... More 

Was this review helpful? Yes 1
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Dave W, Thank you for taking the time to review us on Trip advisor. Its great that you had such a lovely time with us celebrating your 60th birthday. All the staff will be thrilled to know that they made your stay so wonderful. I thank you also for the kind comments regarding all other aspects of our resort,... More 

Melbourne
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We've stayed in a lot of resorts over past 15 yrs around SE Asia. Not only was this one of the worst, it was probably one of the most expensive we've stayed at. It was clearly not a '5 star resort' as advertised - while the run-down dilapidated + outdated facility was in a beautiful location - it resembled at... More 

Was this review helpful? Yes 4
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First of all, we had a miscommunication about our flight arrival. We paid in advance for an airport transfer. I could not get through to them on the phone so I sent an email saying that we would be arriving on a later flight. We got to the airport and no one was there to pick us up so we... More 

Was this review helpful? Yes 2
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Sanborn 29, Thank you for taking the time to review us on trip advisor, all be it, an extremely disappointing one. As you are aware, i have been in contact with you over the phone regarding your credit card issue. After leaving your card at the reception desk we have indeed gotten it to you within 3 hours of... More 

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