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The Village Coconut Island

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51/7 Moo 6, T.Koh Kaew, Phuket 83000, Thailand
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Free Upgrades (sep/oct)
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1 room 1 guest
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The Village Coconut Island
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875 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Polish first
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English first
  • All months
    (875)
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    (236)
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    (184)
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This is my resubmitted review about The Village as tripadvisor do not allow reply to their review. Attached print screen for their explanation. I drop a review in tripadvisor while we are still staying at coconut. The hotel management attempted to "CONVINCE" us "RECONSIDER" my rating as one star to the "so call resort". They called us and ask if... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a lovely time on our Honeymoon at this hotel, nestled away in a lovely remote island just 10 minutes away by boat. all the staff were very helpful, a big thank you to King, Dan and Ian you made our stay here very comfortable. King, you're the Del boy of Phuket, you really helped my husband out when he... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear jazzghatora, Thank you for your lovely review, we of course are thrilled to know you had such a lovely stay. Thank you for the kind comments i will certainly pass them on to all the staff. Your comment regarding vegetarian food is duly noted and I will certainly be looking into additional options for the future. look forward to... More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall the resort was great, just as it looks in the pictures. If I was to recommend it however, I think you should follow these tips. 1) The food in the hotel can be very expensive. We spent over 7000Baht in one evening meal. We found out towards the end of the trip you can upgrade your package to all... More 

Was this review helpful? Yes 8
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear SarahJayne, Thank you for your review here on Trip Advisor, we are thrilled to know you had a wonderful time with us. Thank you also for the tips for other travelers to be aware of, however I must stress that although the things you have suggested may be seen as a tip, they at times can also back fire... More 

Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We are a family of 4 (2 teenagers). We spent 7 nights at the resort and generally had great time. We rented sea view 2 bedroom villa. The room is fantastic and has full equipment kitchen and nice pool. The only thing I would have added are TVs in the rooms and not only in the living room. The village... More 

Was this review helpful? Yes 3
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear boazsharon, Thank you for your detailed review here on Trip Advisor, It seems you had a great stay with us and I thank you for your kind comments regarding our beautiful resort. Other comments you have made are indeed valid and everyone is entitled to their opinion. We for sure take these comments seriously/constructively and will use them to... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Resort It has everything: Gym, Spa, Food, Tennis, Sailing, Canoes, Pools and good range of accommodation from single/couple to family villas. They offer selected tours to different islands. Staff A special mention for Julia who arranges the tours, her help and advice was amazing. All the waiters, waitresses and bar staff were excellent and always helpful. It was great at... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are just about to finish a 11 day break on the Island . We have been really impressed with the resort. Dan and Kieren on site Managers have been fantastic , all staff at the resort are always happy to help and always have a smile . We would have to single out Cele as being five star in... More 

Was this review helpful? Yes 2
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Joanne B, Thank you very much indeed for your lovely review, We are thrilled that you found our resort to be ideal for you and i thank you for your kind comments towards myself, Cian and Cele, i will certainly be passing on to them your comments and they also will be thrilled to know they had a part... More 

Mijnsheerenland, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The village Coconut left us with mixed feelings. Great 'hardware' (villas, garden, upper pool), but in too many cases unfriendly or un-helpful (middle and senior) staff and by far not the service you would expect at a five star place or actually at any resort. If they manage to align the quality of services and all staff (and clean up... More 

Was this review helpful? Yes
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear ArieOpad, Thank you for your review here on Trip Advisor, Its obviously disappointing to read a review where myself and my staff are seen to have fallen short in delivering the service you were expecting. We of course will take this on the chin and use it to ensure that we are all doing as much as we can... More 

Milton Keynes, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent 6 nights here in a beachfront villa on our honeymoon.....all we can say is that it was absolute paradise....cannot recommend it enough. The staff were amazing, and nothing too much trouble. We had a little problem with an damaged balcony board, which was repaired right away. The villa, pool and food was first class, I... More 

Was this review helpful? Yes 1
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Will g70, Thank you for your review on Trip advisor,' It’s great to hear that you enjoyed your stay with us some much and that you had a wonderful honeymoon. The beach front villas are indeed spectacular and I'm glad you experienced one. Of course things can, and do get damaged at times but I'm pleased that the maintenance... More 

Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has the potential to be excellent with better management. We really loved our time here and would like to visit again. Our beach front villa was very nice, spacious had everything we wanted albeit a bit dated. The pool was lovely and it was priceless to be able to go down to the beach in three steps. We... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I've been there with my family in aug & i choose grand villa in front the sea , every thing was great ( villa , pools , spa , manager welcomes ... Etc ) i highly recomend this hotel specially for the family with childrens because it has three fantastic pools

Was this review helpful? Yes
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Don J, Thank you for your lovely review, Its great to know you enjoyed your stay with us and we certainly hope to see you back here again soon. Thank you for your kind comments regarding the staff, i will certainly let them all know. tropical regards More 

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