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Nova Platinum Hotel Pattaya

4.0 of 5 562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
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Nova Platinum Hotel Pattaya
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Nova Platinum Hotel Pattaya
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583 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calcutta, West Bengal, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My first trip to Thailand didn't start on a good note. From the outside the hotel looks fabulous, specially the pool area. That was one of the reasons I had booked this hotel in the first place. However, I was taken to another wing beside the main hotel which you enter through a parking lot. The view was pathetic, the... More 

Was this review helpful? Yes
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Abhik2010, Thank you for taking the time to leave an review of our hotel. With regards to your comments to the room type and the buildings. We are normally allocating guests according to preferences on bed types and to the room category they have booked. One of the buildings is almost all only king beds, so twin beds are... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good hotel very fast service they have everything fast only internet slow I am really happy staying this hotel I recommend everyone spending money is worth here swimming pool area is great here and they have very big property staff are friendly

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Safal, Thank you very much for your review of our hotel. We are happy to read you enjoyed your stay with us and will share your kind comments with the team for further encouragement. We hope to have the pleasure to welcome you back again in the future. With kind regards, Max Sieracki General Manager Nova Platinum Hotel More 

Silchar, India
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a grand deluxe room facing the pool which is probably the best rooms in this hotel. I would suggest to booking this room only even if it costs a bit more. I booked it from a deal on agoda and got 30% additional discount. We visited this hotel during the peak season i.e 21 Dec - 24 Dec... More 

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Jimmy, Thank you very much for your review. We are happy to read that you enjoyed our hotel, overall facilities and the breakfast and will share your comments with our team for further encouragement. We hope to be able to welcome you back again in the future. With kind regards, Max Sieracki General Manager Nova Platinum More 

Ahmedabad, India
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in this hotel on 2nd of January -15. I was there along with my team. It's purely my personal trip with my friends. My friends reach one day early. They got two room in superior category in old wing. As many people wrote over here. Most of the time they give Indian a room in this wing only.... More 

Was this review helpful? Yes
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Dhavaljani, Thank you very much for your review of your stay at our hotel. We have noted your comments and will share these with our team for improvement on the points you highlighted, however would like to comment with regards to the room type and the buildings that we are normally allocating guest preference on bed types in to... More 

Kochi (Cochin), India
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a duration of 03 days in dec 14. Booked through the hotel website. got a cheap deal with a free upgrade to the next category. mailed the hotel and asked to give me a room in the new block with swimming pool facing room. they did as i requested.i checked in i was given the 3nd... More 

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Der Manaksha, Thank you very much to have taken the time to leave an review of our hotel. We are happy to read you enjoyed your stay with us and the facilities offered at our hotel and that the small issue upon check out got solved quickly. For the room request to the next category with pool view though, we... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel with my gf from 28dec to 2 jan2015 . We booked dx room .its good location , swim pool os good . But the rooms was very dirty . I stayed in old block . May be new block is better . House keeping terrible , bathroom was Dirty,lots of mould in the corners .... More 

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Yashrajchauhan, Thank you very much for your review and feedback. We have noted your comments and discussed and made an action plan with our team to improve on the areas you highlighted. As you noted, one of the wings is older then our newer executive wing, however we strive to ensure the best cleanliness in all rooms and will... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Top hotel,only slight gripe,the food in the restuarant although very nice,was a little pricey but no worries 10 out of 10 ,I had a room that overlooked the pool,was very qiuert ,gym also good for a quick workout

Was this review helpful? Yes 2
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear The Bellend, Thank you very much for your time to have left an review. We are very happy to read that you enjoyed your stay with us and will share your comments with our team for further encouragement. We hope to have the pleasure to welcome you back again in the future. With kind regards, Max Sieracki General Manager... More 

Pattaya, Thailand
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I am currently staying in room 3026 and undoubtedly it is the worst stay ever. Though there is nothing that makes it even two star but has a rating of four star. Few of the uncounted problems that we faced are: 1. The rooms are dirty with torn quilts and towels ( and when we told the attendant at pool... More 

Was this review helpful? Yes 5
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Vikramalik, Thank you for your time to review our hotel. Firstly, my apologies for my belated reply, as there must have been a delay while posting your review to tripadvisor and it showing up on the website. It shows that you were in house 6 nights ago when posting, but unfortunately it came on the website only yesterday, there... More 

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 19, 2014 via mobile

Hotel is good.. Rooms are good.. Reception is good.. Food is ok type... They have large swimming pool with slides.... Staff behaviour is rude.. They dont know how to talk with customers.... Room service is very poor... Housekeeping service is also ver poor... They have time limit for everything...

Was this review helpful? Yes 2
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Kadimi Travels, Thank you for taking the time to review our hotel. We are happy to read that you enjoyed the overall facilities of our hotel, but are obviously surprised with your comments regarding our staff behavior as we generally get positive comments. We will carefully review and evaluate with the concerned head of departments to improve on this... More 

Cranbrook, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

I stayed at the Nova platinum for a week in Nov. 2014, all in all it was a great experiance, the staff was very friendly and helpfull, the pool bartenter was awwsome (his name lol is name) The food was great the price was very good, my room was comfortable, clean and quiet The hotel is in a great location... More 

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Kewlmatt, Thank you for having taken the time to leave an review of our hotel. We are happy to read that you enjoyed your overall stay, the staff and the facilities and we will share your kind comments with the team for further encouragement. We hope to have the pleasure to welcome you back again in the future. With... More 

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Additional Information about Nova Platinum Hotel Pattaya

Address: 562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nova Platinum Hotel Pattaya 4*
Number of rooms: 270
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Also Known As:
Nova Platinum Pattaya
Hotel Style:
#56 Luxury Hotel in Pattaya

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