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Nova Platinum Hotel Pattaya

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562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
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1 room 1 adult
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Nova Platinum Hotel Pattaya
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730 Reviews from our TripAdvisor Community

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Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

A friend made the reservation but then when we go to the hotel it was close to the action and the price is decent. The staff was friendly and one of the girls at the front desk Pornthip I believe was her name recommended some good spots to hang out. Enjoyed my time in Pattaya and will definitely choose this... More 

Helpful?
1 Thank Michael M
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Michael M, Thank you very much for your brief review of our hotel. We are happy to read that you enjoyed your stay and appreciated our location, value for price and our nice staff. We will share your comments with our team and also khun Pornthip whom you highlighted. We hope to be able to welcome you back again... More 

Pattaya, Thailand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I'd like to express my impressions about Nova Platinum Hotel after my 11 visits here for the last 5,5 years (330 days altogether). Each time I'm on the way to Pattaya I have a feeling that in fact I'm coming to my second home - Nova Platinum Hotel. Why do I love this Hotel so much and why am I... More 

Helpful?
1 Thank sr99sr
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Sergey, Many thanks for having taken the time, once again to leave an review for your subsequent 11th visit to our hotel. It does us great pleasure that you still enjoy our hotel, the rooms and facilities after so many visits and we will share your nice comments with our team for further encouragement. We look forward to be... More 

Erode, India
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Nice hotel total 3 wings main block needs improvement so change second block is good one but door lock is not working well during my stay near pool some construction going on. Near to walking street and breakfast of hotel fine . I booked for 3nights but stay only 2 nights still I didn't get by refunds

Helpful?
1 Thank Saravanamurthy B
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Saravanamurthy, Thank you very much for your email. We have noted your comment on the door lock and have subsequently changed it on this door as it seem to have been malfunctioning. Thank you for your advise. For refund, this normally depends on the booking condition, and if the condition was for the non refundable rate, then the conditions... More 

Pune, India
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel, they have two different buildings opposite to each other, the street has nice shopping alternatives and hotel is about 1.5kms away from Walking Street, on and on a very perfect place to stay in Pattaya.

Helpful?
1 Thank Jiteshkataria
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Jiteshkataria, Thank you very much for your review of our hotel. We are happy to read that you enjoyed your stay in our hotel and. We hope to have the pleasure to welcome you back again for an future visit to Pattaya. With kind regards, Max Sieracki General Manager Nova Platinum Hotel More 

Erlangen, Germany
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Reception could not handle the amount of people checking in and checking out. The rooms were not ready on time. The rooms on the street side are horrible noisy from outside traffic, buses and motorbike throughout the whole night. Doors banging by party people whole night. Good place for party, but not for sleeping.

Helpful?
Thank Globalpeter
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Globalpeter, Thank you very much for your review. We have noted your comments and will evaluate on our team how to improve on this, but unfortunately due to peak moments were guests are checking in and checking out at the same time there can be at times an queue. We have normally extra staff covering at this time, but... More 

Chandigarh, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel from 7th Jan 2016 to 13th Jan 2016..first found reception staff to be very rude...then being a diver went for fun diving 10th and had some cash kept in my bag which was locked...the next morning I opened by bag and found 6000 THB, 1500 USD And some INR stolen from my bag..on checking found only... More 

Helpful?
3 Thank Tank_Singh
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Mr.Tank_Sing, Thank you for your review of our hotel. As per your time with our operations manager when you brought your alleged claim to our hotel, we take such accusations very seriously and will involve the police immediately when requested and will offer all assistance as we have nothing to hide. As you are aware, all our rooms are... More 

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Patna
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i have stayed in this hotel as a single thrice . The first time i was booked here through a travel agent.Its very true when other traveller friends write that the hotel staff is highly rude and the maintenence is not upto the mark. Actually later through tripadvisor itself i found out that there are 2 buildings of the hotel,... More 

Helpful?
2 Thank Vikram jeet S
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Vikram Jeet S, Thank you very much for your review and for your third visit. We are happy to read that you enjoyed your stay and our grand deluxe rooms and that you find them to be worth the extra money to stay in as you highlighted. We are looking forward to welcome you back again in the near... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we first came to this hotel, we were as excited as being in Pattaya itself. The building at the back had some great rooms and was pool- facing. The shower was a delight to bathe in, I could have stayed in their forever. Nice clean rooms with Balcony. AMAZING. My happiness turned to sadness when we were shifted to... More 

Helpful?
5 Thank percolatoralligator
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Pecorlataalligator, Thank you for your review of our hotel. We are pleased to read that you enjoyed the experience of our garden deluxe rooms that are overlooking the pool. Unfortunately they are quite popular, as such we can only upgrade free of charge subject to availability, however we can only guarantee this room type to guests that have booked... More 

Phnom Penh
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I liked this hotel. The room was fine. AC and hot water worked. Rooms have safes and mini fridges as well as hot water heaters - all good. Great location near Walking Street. 15 or 20 min walk to Beach Road and Shopping malls. Minimart next door is nice to have, and there's an ATM and a pharmacy out front.... More 

Helpful?
Thank DonBong
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear DonBong, Thank you very much for your review of our hotel. We are happy to read that you enjoyed your stay and were satisfied with our services and amenities. We will share your kind comments with our team for further encouragement. We hope to have the pleasure to welcome you back again in the future. With kind regards, Max... More 

indore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 2, 2016 via mobile

I stayed unfortunately twice in this hotel. Both the time it was unsatisfactory. Food quality served was very poor and not good in taste. Room services found too poor. A.c. Lines were having leakages. Toilet condition was too worst. I don't prefer to stay here...

Helpful?
1 Thank preetamIndore
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Preetamindore, Thank you for brief review. We are sad to read that your stay was not up to your liking and we have noted your comments for improvement and will be addressed by our team. We do hope you would give us another chance in the future to show improvements. With kind regards, Max Sieracki General Manager Nova Platinum... More 

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