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Nova Platinum Hotel Pattaya

4.0 of 5 562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
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Nova Platinum Hotel Pattaya
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Nova Platinum Hotel Pattaya
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550 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Useless very bad hospitalisation no good breakfast no good rooms.Not worth to stay there. Staff on reception very rude .My personal view is that it is better to pay few more baths and stay in some other good hotel.

Was this review helpful? Yes 1
Bangalore, Karnataka, India
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here with my friends for 2 Nights.Check in was smooth and easy, good thing is we checked in at around 11.00am and they didn't charge us for early check in. Stayed in the Deluxe room with private balcony that's 3407 and Standard room without balcony that's 313. Both were Spacious, neat and well maintained rooms and bathrooms. Comfortable... More

Was this review helpful? Yes
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Bigbgowda, Thank you very much for your review. We are happy to read that we were able to give you an room upon arrival, something we always strive to do, however is subject to availability. We are also happy to read you enjoyed the room, bed as well as the location and liked our overall quality. We have noted... More

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

when I first booked this hotel I booked a room in the main building as per my friend recommendation and I sent an email to get a confirmation on the location of the hotel and unfortunately when I arrived they said they didn't receive my email and they don't have any empty room in the main building so they moved... More

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Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Hamza a, Thank you very much for the review. Our apologies for having the miscommunication between us and your self. Normally we always like to place our guests at the location they request. We are generally quite well booked, but so I apologize, that we could not when you are with us. We are happy to read you did... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Been recently to pattaya.... stayed there for 3 nights. The rooms are extremely good. Especially the pool facing one's. But the staff seemed quite rude. Felt like being made fun of because of being an Indian......The complimentary breakfast they serve is so bad. And the staff (one ms. Toon) was full of attitude when asked about the breakfast. The fruits... More

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Mr. Pradeep, Thank you very much for taking the time to leave an review on tripadvisor. We are of course pleased to read that you enjoyed our overall facilities such as the rooms, however we have noted your comments regarding staff and the breakfast. We are quite surprised regarding your comment of Khun Toon, as generally she receives good... More

Rajkot
Top Contributor
63 reviews 63 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was 4th time, I stayed there. My room was pool facing, on road side wing. Very nice decor room with all amenities. Comfortable bed. Location of this hotel is an added advantage. Its very near to nightlife area - walking street and lot of Indian restaurants are surrounding. There are 2 large pool in this property with swim in... More

Was this review helpful? Yes 2
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Mr. Rajkot, Thank you very much for leaving an review of our hotel. It does us even more pleasure to read such an positive review from an repeating guest and we will share your kind comments with our team for further encouragement. We are looking forward to receive you back again in the future. With kind regards, Max Sieracki... More

Bangkok, Thailand
Top Contributor
195 reviews 195 reviews
41 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed September 7, 2014

I've stayed at this hotel for years and will continue doing so in the years to come. This is a good value and modern hotel with pleasant and capable staff. The facilities and the pool are beautiful and rooms and bathroom are clean and impressive for the price. The staff goes out of its way to please you with any... More

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Jazsacher, Thank you for the time you took to write an review. We are happy to read, that you as an repeating guest, are still pleased with the value for money offered by our facilities and services and we will share your kind comments with the team for further encouragement. We are looking forward to welcome you back to... More

Rajasthan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

I Stayed in this hotel for 5 Nights and has no complaints atall, the location is very near and walking distance to walking street and nearby area. Very pleasant staff who take care of us in a very hospitable way, good well equipped rooms, nice restaurant and very fine swimming pool.. I enjoyed my stay and look forward to come... More

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Rajasthan, Thank you very much for your review. We are very pleased to read that you enjoyed your stay at our hotel and we will share your comments with our team! We hope to welcome you back again in the future. With kind regards, Max Sieracki General Manager Nova Platinum More

Navi Mumbai, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

This Hotel is quite close to the walking street the most famous street of Pattaya..We had booked this hotel for 3 days and were quite happy about the service provided by the Hotel .. The Rooms were clean .. well noticed that the bed sheets were changed everyday ... the Room hygiene was maintained by the house keeping staff with... More

Was this review helpful? Yes 2
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Kamath M, Thank you very much for your time to leave an review. It takes us much pleasure in reading your comments and have shared them with our team for further encouragement. Your comments on the Indian breakfast spread at our Indian restaurant have been noticed and we will review with our Indian chef how to improve this. We... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 31, 2014

We had booked this hotel for 4 nights, hotel staff extremely rude and make no effort to help especially the reception staff and tour staff. They speak and hear selective English. Room and hotel stink or sewerage. The room is cleanish however the stench of stinking drains seeps through the room, we were given an oil burner to reduce the... More

Was this review helpful? Yes 5
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear De1235, Thank you for your review. We are sad to read that your stay was less then good and will reevaluate with our team your comments and give extra training to where it is required and also investigate your comments regarding the smell. For your comments to other guests, we have an very common mix of many nationalities, that... More

Gurgaon, India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2014

I stayed at this hotel with 2 other friends for 3 nights from 18th August to 20th August, I had read various reviews about the old and the new wing and asked the reception to allot us a room in the new wing, I was told it was the new wing and was allotted room no.5025 on the 5th floor.... More

Was this review helpful? Yes 1
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Sukhjit8511, Thank you very much for taking the time to leave an review. We have taken your comments onboard and discussed with our team to improve services for our guests in the areas you have highlighted. We do hope you would give us another try, when coming to Pattaya. With kind regards, Max Sieracki General Manager Nova Platinum More

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Additional Information about Nova Platinum Hotel Pattaya

Address: 562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nova Platinum Hotel Pattaya 4*
Number of rooms: 270
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Nova Platinum Pattaya

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