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Bella Villa Metro

38/15 M.5 Pattaya-Naklua Road | Naklua, Banglamung, Pattaya 20150, Thailand
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Bella Villa Metro
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96 reviews from our community

Traveler rating
    11
    53
    20
    8
    4
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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  • Chinese (Simplified) first
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Bangkok, Thailand
Top Contributor
89 reviews 89 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 15, 2015

Stayed at this hotel last week because it was very close to the Tennis tournament venue. Big, clean room with balcony. Big fridge and microwave in room too. But only one small elevator and one has to go to the hotel next door for breakfast(which was very good). If renovation for the guest room and bathroom are made, I would... More 

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Newcastle
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 6, 2015

at northern end of pattaya. Away from all the noise so rooms are very quiet and bed is comfortable. need to use hotel tuk tuk to get to Dolphin fountain then you can use the local tuk tuks for 10 THB to go any were.

Was this review helpful? Yes 1
Pattaya, Thailand
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

Outdated hotel which badly needs intensive renovation.Mainly groups of russian package deal visitors for others the hotel price policy is vague.Wifi does not always work for 100%.Same same concerns ventilation system.Airco and hotwater supply sometimes malfunctioning. The machinery of nearby Dusit tani hotel makes sometimes terrible noise especially at night one should avoid rooms on this (south) side of the... More 

Was this review helpful? Yes 1
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 26, 2013

Firstly the guy at the reception is very rude I booked superior seaview and they gave me junior suite which had ants in it, no hot water in bathroom and extremely noisy room with no balcony, and there was smell of crap outside the rooms worst place to spend your holiday, I really don't want anyone else to make the... More 

Was this review helpful? Yes 12
Mumbai
Contributor
16 reviews 16 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 6, 2012

first of all location of the hotel is too far from all the attraction of pattaya city. Rooms are specious and room service is average. it seems that this is just a guest house. This hotel claims that this is 3 star hotel but i cant rate this hotel in this category. This is not value of money.

Was this review helpful? Yes 5
Management response:

Dear 'Shaileshtutors', thank you so much for bringing your experiences with our hotel. We are taking this feedback to heart in focusing and improving our service. We regret that your stay was not fully satisfactory and we apologize for not exceeding your expectations. As we strive to ensure each and every guest’s experience is satisfying, we will highly appreciate it... More 

Sparta
Top Contributor
53 reviews 53 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 26, 2011

The Room was pretty spacious. Had a private balcony. The downside was the bathroom; I'm sure that they could have put in more effort. This view is also shared by my partner. On the bright side the property offers free shuttle service to the main road, its a stones throw from the beach, and their breakfasts have a pretty good... More 

Was this review helpful? Yes 4
Eilat, Israel
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 24, 2011

Bad service. Outdated and stale. Bad location. Attempted to extort money for a cup is missing, liars pillow cover Liars Very careful

Was this review helpful? Yes 3
Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 21, 2011

I can't believe that this hotel gets 3stars!! It's not look like a hotel, just an old service apartment. My friend felt so bad that he chose this hotel from website. The location is ok but not for women to walk to hotel alone even daytime. We have to pay 500฿/room for mini-bar deposit before checkin. Rooms need renovation, we... More 

Was this review helpful? Yes 2
BellaVillaMetro, Manager at Bella Villa Metro, responded to this review

Dear Mr Yukimaze, Thank you very much for your comments. We are taking your feedback to improve our service. Please accept our sincerest apology that we did not exceed your expectation. Our hotel is located at the end of the street about 500 m. from main street (Dolphine circle). We provide 24 hours shuttle service for free from our Hotel... More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 6, 2011

I really cannot undertsand any of the positive comments placed in Trip Advsior about this place. Have stayed in a numer of 3 and 4 star places in Thailand and this is most definitley the worst ever. Location and one or two of the counter staff are the only positives this hotel has going for it. Location beachside & not... More 

Was this review helpful? Yes 7
Mumbai (Bombay), India
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 22, 2011

The best part that i liked is the location of the hotel. It has a beach view which is good( take a beach view room only). If you want calm surrounding which is cheap to stay, then take this hotel. If you want to stay in the midst of ALL THE HAPPENING, dont stay at all. This hotel is located... More 

Was this review helpful? Yes 6
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