After looking this hotel up and seeing the photos of it the whole place was a disappointment .Firstly this is the land of smiles but the staff here seem to have forgotten how .Our room was dark even with the lights on ,the furniture was dated ,I pulled a draw out for cloths it was broken and very heavy if... More

I stayed there for a night with 2 of my friends. It's a four star property so u expect the reception to understand english but that wasn't the case. Property is amazing a great pool and spacious rooms. And every room is pool view.the room we got was clean but the washroom had issues of water log and its lock... More

There is no high speed internet in the rooms at all, it will not connect. There is no free shuttle bus wich makes it difficult as the hotel is at least a 40 mins walk from anything remotley exciting. The room cleaner takes several hours to get to cleaning the rooms and then cleaning the room itself can take over... More

I booked a standard room, but when I arrived (about midnight) I got an upgrade to one of the suites. The staff was friendly and helpful (one of the guys wanted to get me beer from the 7/11 as the minibar is empty). The staff in general was friendly to me, but most of them hardly could speak english. Only... More

Upon arriving in reception, I taken to my room (2pm), which hadn't been cleaned by this stage. After complaining about this fact the reception manager proceeded to start yelling and screaming at me, then continued to tell me while laughing that what is advertised is maybe not what I would get. After the room was "cleaned", I was faced with... More

There is Very Romantic and Beautiful hotel . I love the room and Swimming Pool .The Staffs are friendly with smiling and help full. The location next to the main road but,it still very quiet in the hotel. It was great experience for me to been there.I will recommend this hotel for my friend.

First time i enter the room i found the room was not properly cleaned. The bed uncovered and not prepared for the next guest. Bellboy calls to the reception and call again. I have waited for 10 minutes and finally they do upgrade to deluxe room. Breakfast is ok. Swimming pool is nice but the water in pool is not... More

I along with a friend arrived at mantra pura pattaya after a wonderful 2 nights stay at amari watergate bangkok. We had booked a standard twin room for three nights when we checked in we were welcomed by a cold rude receptionist who acted as if she was doing a favor. The room was a disaster with stained walls and... More

My self along with Family have stayed here on weekends trips to Pattaya. Its a conviniently located place, where you will find classy Thai families staying. Yes the ambience is far away from Hip-Hop, which is attached to the name of pattaya and so is the distance from Hip-Hop places. In general the reception staff needs little more training but... More