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Garden Cliff Resort and Spa

222/20 Moo 5, Soi 16 Naklua,, Pattaya 20150, Thailand
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Garden Cliff Resort and Spa
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Garden Cliff Resort and Spa
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269 reviews from our community

Traveler rating
    76
    131
    36
    10
    16
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34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 2 days in Garden cliff resorts as part of our business conference. It's a beautiful property. Like a lot of such beach properties, they have a huge reception leading to a sit out where you can watch the infiniti pool and the sea beyond. There is an attached bar to order your drinks as you take in the... More 

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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 28, 2015

We booked two rooms. We wanted to be near the sanctuary of truth. Also, the hotel looked amazing online. We hardly even make it through the first night. This is the first bad rating I have had to write. It's unfortunate I had to give this hotel a low rating. The entrance, the view and the infinity pool looked absolutely... More 

Was this review helpful? Yes 2
Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Valentinatime, I want to sincerely apologize for the problems you encountered during your recent stay. I can assure you that we take our guest's feedback very seriously and are addressing every point in your review. Your honest feedback allows us to work on the problems we have and become a superior hotel for our guests. We strive every day... More 

Bangkok, Thailand
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

It was quiet but very nice experience. The hotel is pretty far from the busy town streets. It's got its small but good beach. The spa was great. The food was nothing special. I loved the infiniti swimming pool!

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Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Lenochka2014, We are delighted to hear that you enjoyed your stay with us. We try to give our best service, make it a peaceful and relaxing destination and it's a bliss that our guests can feel it during their stay. We appreciate you staying with us and hope you will be able to return soon! Best regards, Anna T. More 

Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

Outstanding, inexpensive, clean, quite, great food,fantastic staff. staff more than helpful for tours and outings. One of my favorites. Infinity pool. Private pools. world class spa. Modern rooms, ac, WiFi, international breakfast buffet.

Was this review helpful? Yes 3
Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Leo, Thank you for finding time to leave your comments about our hotel. It makes us happy to get feedback like yours from our guests. We will make our best to provide same level of service to our guests and make our hotel the best destination for those who are looking for a runaway retreat. Here we try to... More 

Lyon
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2015

Pattaya is certainly not everyone's cup of tea - but not all that is gold does glitter. Yes, the surroundings are under construction. And you are not in the most glittery and fancy place of town. But if you take a moment to look around you will find an oasis of peace and calm, with really special and autentic restaurants... More 

Was this review helpful? Yes 2
Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Alexandra, Thank you for taking time to post your feedback about your stay in our hotel. There’s nothing more satisfying for us to know, that you have left with a smile and we eagerly await your return. We always try to give our best service to our guests. You are right saying that our hotel is a perfect place... More 

Limassol, Cyprus
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2015

We stayed for 2 weeks with my husband and friends. We had wonderful time there. The hotel was nice clean with great spa and lovely poll bar. Very freidly stuff like everywhere in Thailand. Good prices great rooms. But u got to know u pay u smoke u don't tips u don't smoke in the hotel :)

Was this review helpful? Yes 1
Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Ivanka, Thank you for taking time to write review of our hotel! I am glad that you had great time while staying with us. I will share your good comments with our staff. We all work hard to make our hotel a place to remember. As for smoking, our hotel in mainly a non-smoking one. We have special smoking... More 

Nairobi, Kenya
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 5, 2015

Stayed here for Christmas 23rd- 26th December, staff are very warm and friendly but can't speak English very well which was a challenge especially at the hotel restaurant and when ordering room service. The spa was also quite nice. I wasn't a fan of the location though, the hotel is very nice but the area surrounding the hotel especially on... More 

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Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Sandie, Thank you for choosing our hotel to be your vacation destination for this year Christmas. We have addressed the issues that you mentioned to our concerned management team to take action and improve our service. As for location we are situated in the quite North Pattaya beach which gives you a chance to relax in peaceful ambiance, as... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

my experience at the garden cliff was positive. Staff-excellent Rooms-excellent Amenities-excellent Two negatives as follows Location as far as finding the place was challenging Food-food was very good at dinner but breakfast needs work...not in quality but serving and keeping food at a food safe level. I'm in the food business so it was disappointing and a little scary when... More 

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Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Mike, Thank you for taking the time to detail your experience and for bringing to our attention those aspects . Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. We are happy that you enjoyed your time spent with... More 

Pattaya, Thailand
Top Contributor
124 reviews 124 reviews
41 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 26, 2014

Its away from the Pattaya centre which means its quiet and relaxing. Good place to laze around the pool all day. There is a swim up bar, restaurant by the pool. Staff are well trained although english could be better. The spa is also quite good. Would go back.

Was this review helpful? Yes
Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Klokani, Thank you for finding time to leave your comments about hotel. We are very happy you enjoyed your stay with us. Our team feels very encouraged by your positive feedback. We look forward to welcoming you back to our hotel. Best regards, Anna T. More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

This is one of the most beautiful hotels and spas I have seen in Pattaya the only downsides are as follows: 1. the food is not great 2. it gets very crowded but the location is nice and secluded and the staff are very friendly I would recommend it

Was this review helpful? Yes
Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear David, Thank you for taking the time to share your great comments about our hotel. It makes us happy to realize that we were able to make you vacation memorable. Thank you for bringing to our attention those aspects of your experience that need to be improved. We do value them and look forward to the opportunity of welcoming... More 

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Amenities