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Garden Cliff Resort and Spa

222/20 Moo 5, Soi 16 Naklua,, Pattaya 20150, Thailand
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Garden Cliff Resort and Spa
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

They claim it's a 4 star hotel, I don't think so. What kind of 4 star hotel wants a cash security deposit. They asked me for a 2,000 bht "cash" deposit upon checkin. I didn't have cash so they told me to go to an ATM. This didnt sit well with me considering I booked their higher end ocean view... More 

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1 review
2 of 5 stars Reviewed 5 days ago NEW

The description says free internet I don't think these people know the meaning of free plus this hotel is very far away from city and they charge 500tbh for transport and above all that the bfast needs to be paid for so in conclusion I would not recommend

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Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The hotel area is nice with a beautiful view, big pools, and you can also dip at the beach. The only positive thing to say about this hotel is that the spa is great, and also the staff at the spa and in the pool bar. The rest, I dont know what theyre doing working here. With no smiles on... More 

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Bangkok, Thailand
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been here almost 10 years. At that moment, hotel was named as 5-star Sofitel. Property is still under well maintenance. However, hotel is located far from main attraction. There are free shuttle buses which you can go to Central Festival. Bakery shop will reduce 50% from 5 pm. Lovely place... We will revisit fore sure

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New York City, New York
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 weeks ago

We hosted our guests at the Garden Cliff Resort and Spa for our wedding in December 2013 and everything was just perfect! The service, the food, the ambience, the attention to detail at that price was more than we could have asked for. We had booked around 70 rooms and they took care of every little detail so our guests... More 

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Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Our family choosed this hotel cause cheaper price than other hotel in 4 stars level. We booked 2 rooms and connection room, we got as we requested. Hotel location is good on beach and far from busy town. Spa is great and swimming pool is so beautiful. We think we will come back.

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Bengaluru (Bangalore), India
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 21, 2015

We stayed 2 days in Garden cliff resorts as part of our business conference. It's a beautiful property. Like a lot of such beach properties, they have a huge reception leading to a sit out where you can watch the infiniti pool and the sea beyond. There is an attached bar to order your drinks as you take in the... More 

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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 28, 2015

We booked two rooms. We wanted to be near the sanctuary of truth. Also, the hotel looked amazing online. We hardly even make it through the first night. This is the first bad rating I have had to write. It's unfortunate I had to give this hotel a low rating. The entrance, the view and the infinity pool looked absolutely... More 

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Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Valentinatime, I want to sincerely apologize for the problems you encountered during your recent stay. I can assure you that we take our guest's feedback very seriously and are addressing every point in your review. Your honest feedback allows us to work on the problems we have and become a superior hotel for our guests. We strive every day... More 

Bangkok, Thailand
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

It was quiet but very nice experience. The hotel is pretty far from the busy town streets. It's got its small but good beach. The spa was great. The food was nothing special. I loved the infiniti swimming pool!

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Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Lenochka2014, We are delighted to hear that you enjoyed your stay with us. We try to give our best service, make it a peaceful and relaxing destination and it's a bliss that our guests can feel it during their stay. We appreciate you staying with us and hope you will be able to return soon! Best regards, Anna T. More 

Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

Outstanding, inexpensive, clean, quite, great food,fantastic staff. staff more than helpful for tours and outings. One of my favorites. Infinity pool. Private pools. world class spa. Modern rooms, ac, WiFi, international breakfast buffet.

Was this review helpful? Yes 3
Anna T, Guest Relations Manager at Garden Cliff Resort and Spa, responded to this review

Dear Leo, Thank you for finding time to leave your comments about our hotel. It makes us happy to get feedback like yours from our guests. We will make our best to provide same level of service to our guests and make our hotel the best destination for those who are looking for a runaway retreat. Here we try to... More 

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